• Maintain timelines, workloads, and project objectives.
• Serve as the liaison between the creative team and internal and external partners to establish expectations, provide status updates, distribute project deliverables in a streamlined way
• Drive continuous improvement and optimization of processes
• Serve as a SCRUM master and help prioritize and traffic projects.
• Function as a point of contact for internal and external stakeholders with regards to project status, deadlines, and deliverables
• Build and maintain key relationships, sharing a commitment to driving results across departments
• Drive and contribute to a culture of excellence and collaboration
• Help lead and manage both in-house and external agencies in project management, execution, and production
• Oversee a program of Enterprise client work delivering creative solutions on time and to brief
• Partner with the Ops and Creative Leads to lead creative teams to develop and deliver exceptional work for clients
• Collaborate with Account Executives & Customer Success Managers to ensure all requests are tracked and properly briefed to ensure the creative team has sufficient time and resources to deliver exceptional work

Skills: Project Management, Stakeholder Engagement, Process Improvement, Agile and SCRUM Expertise, Relationship Management, Leadership and Collaboration, Client and Creative Team Leadership, Cross-Functional Collaboration

• Work with client services and functional leads to develop and manage creative project plans (scopes of work, budgets, timelines, staff plans) varying in size with minimal support and oversight
• Ability to manage that creative project plan with long and short-term timelines, with an understanding of prioritizing resources and tasks, and financial management of the plan
• Clearly communicate creative project status, timelines, deliverables, goals, financial status and expectations to teams and clients on a regular basis
• Contribute to the creative process by participating in the assessment of the feasibility of proposed solutions
• Consistently identifies and pursues opportunities for enhancing involvement and contributions to the account, team, and agency
• Understand the full range of resources and products available throughout the company
• Makes increasingly substantive contributions to the development of new business proposals and presentations for potential and existing clients
• Coordination of creative resourcing and capacity tracking across a global team
• Work with the Ops Lead to optimize team processes to ensure the Canva Studio team are operating efficiently and happily while delivering world-class creative solutions
• Contribute to building an innovative and inclusive creative culture

Skills: Creative Project Management, Financial Management and Prioritization, Effective Communication, Creative Process Contribution, Opportunity Identification, Resource and Product Knowledge, New Business Development, Team Coordination and Optimization

• Manage Card Art traffic for Digital Content, Wireless, International Partners, Health Partners and other internal groups
• Keeping up-to-date libraries /servers of all assets following prescribed naming conventions, and best practices already established.
• Oversee and approve all art for the production of Content, Wireless, international, etc.
• Keep track of multiple jobs simultaneously and document all milestones accordingly.
• Maintain issues and activities logs for various projects.
• Set processes and/or suggest and implement process improvements as necessary.
• Build strong rapport with all internal teams.
• Help train and refresh learning materials and best practice documents for multiple internal teams that this role engages with.
• Track and report the success of each production in coordination with Client Relations Team.
• Partner with VM, Merchandising and Client Relations team to manage individual budgets.
• Work with creative services designer to ensure proper materials usage in renderings.
• Support and coordinate additional Creative Services and retail-related projects.

Skills: Traffic Management and Coordination, Asset Management, Approval and Quality Control, Multitasking and Documentation, Process Improvement, Internal Team Collaboration, Training and Documentation, Budget Management and Reporting

• Manage production on-site including load and build-outs (which often happen overnight).
• Develop a multi-tiered budget based on Creative Services Design.
• Negotiate and bid out assets and elements needed for a particular design.
• Provide alternatives on proposed materials for CS projects.
• Ensure accurate lighting has been designed, ordered, and implemented for each production.
• Ensure local and building codes are met for every buildout regardless of country and location.
• Prepare all aspects of Production.
• Accurate detailed production timeline.
• List of vendors and contacts as well as backups.
• Coordinate shipping/freight and customs clearance.
• Help in visually preparing the event before it launches.
• Assist in the event whenever appropriate.
• Ensure that the feedback report is filled and available for the department.

Skills: Production Management, Budget Development, Negotiation and Procurement, Materials Management, Lighting Design and Implementation, Regulatory Compliance, Detailed Planning and Coordination, Event Preparation and Support

• Overseas campaigns, as well as serving as the main point of contact for key work partners
• Set, negotiate, and maintain project timelines daily
• Oversee projects and tasks delegated to Creative team members
• Monitor deliverables by collaborating with project team members
• Lead multiple work streams and/or project teams to execute against project plans
• Identify/remove preemptive blockers and update relevant stakeholders or team members on the project's progress
• Coordinate internal and external kick-off meetings to brief relevant stakeholders or team members on project scope and deliverables
• Serve as a liaison between key work partners and Creative team
• Attend reviews and record key takeaways for Creative team
• Coordinate freelancers, vendors, and contractors by gathering quotes and managing their deliverables
• Provide quality control/quality assurance for all deliverables
• Display effective organization skills and manage multiple/sometimes competing priorities

Skills: Project Management, Stakeholder Management, Creative Team Coordination, Problem-Solving, Vendor and Freelancer Coordination, Organizational Skills, Communication Skills, Quality Assurance

• Works closely with management to align production project needs with available resources and helps to assign projects accordingly
• Defines the scope of the project and facilitates/consults on communication strategies for project deliverables to both to internal and external teams
• Responsible for determining the timing for projects and managing the workload of internal resources and third-party vendors
• Project manage, brief and allocate the resources for multi-channel marketing campaigns, materials, merchandise and brand communications
• Maintain alignment between business strategy and creative execution
• Optimize processes and workflows
• Oversee the marketing calendar to organize and prioritize the capacity planning of creative resources
• Collaborate with key stakeholders to advance projects forward and managing outputs
• Proactively identify and mitigate project risks
• Overseeing freelance budgets/invoicing for all creative resources, brief ad hoc design requests to agencies
• Partner with external agencies as main internal contact while also acting as gatekeeper
• Develop, maintain, and update creative and marketing project management tools and overall processes (Asana, Google Suite, Slack etc.)

Skills: Project Management, Resource Allocation, Communication Strategy, Marketing Campaign Management, Process Optimization, Stakeholder Collaboration, Risk Management, Creative and Marketing Tools

• Delivering multiple channel deliverables by driving large multi-disciplinary teams to deliver integrated projects on time and budget successfully.
• Advise Resource Management on a monthly, weekly and daily basis of the resource requirements for incoming client projects.
• Diarise all meetings through the project initiation phase.
• Ensure that all departments outside the business unit are bought in early in the process.
• Support Gangs in resourcing reference materials for ideation sessions and on available technology and creative collaborators throughout the process, always looking for the most creative solution.
• Ensure that all briefs are signed off internally and that account teams have got the necessary client approvals before briefs are accepted and time is spent by the Gangs and creative teams, escalating non-compliance.
• Gather information from specialist depts (prod/tech/studio etc) and consolidate this information into CPA’s and estimates.
• Combine this information with business unit hours for presentation to Pricing, Project Director and Account Director for approval ensuring all information is continually updated to Workbook for immediate reconciliation and billing purposes.
• Provide approved project documentation (CPA’s and budgets/estimates) to Account Management and own these through the process internally and on larger scopes of work, present to client directly.
• Take briefs directly and manage the process with the client from brief to final delivery/supply.
• Work with creative services designer to ensure proper materials usage in renderings.
• Support and coordinate additional Creative Services and retail-related projects.

Skills: Project Management, Resource Planning, Stakeholder Engagement, Creative Solution Development, Brief Management, Financial Coordination, Documentation and Reporting, Client Relationship Management

• Oversee the internal department briefings ensuring the process is followed, the correct project documentation is used at all times and that necessary departments are at briefings and sign off
• Own the change request process, documenting and flagging changes to the account team and ensuring changes are billed accordingly or recorded for internal evaluation purposes.
• Be aware of billing milestones and ensure reconciliations are completed to ensure prompt billing.
• Coordinate internal and client pre-production meetings, ensuring all stakeholders are prepared and documentation is distributed and updated pre and post-meeting.
• Track projects through the process and agreed evaluation criteria and report on the internal process at project evaluation/wash upstage( via the metrics supplied) to inform the Project Director/Ops Director on continuous improvements.
• Produce simple digital projects from brief to final delivery.
• Communicates and drives acceptance of deadlines and milestones to internal and external teams, including communicating the workload progress, delays, issues, etc to management
• Responsible for the production of promotional shoots, Show campaigns, and Photography shoots
• Manage schedule timeline and delivery of shoot assets.
• Maintains thorough documentation of project communications
• Routes the budgets, and coordinates with the Legal Department to create contracts ensuring deliverables, due dates, and budget goals are met.

Skills: Documentation Management, Change Request Management, Billing and Reconciliation, Stakeholder Meeting Coordination, Project Tracking and Reporting, Digital Project Production, Deadline Management, Photography Shoot Management

• Managing an account executive and ensuring that develop and grow into their role and guarantee their work meets the agency standard.
• Ensure and learn all skills necessary to gain the confidence of clients and be an influential team member.
• Ensure the account executives' attitude and approach reflect the agency’s philosophy.
• Accountable for the production of small digital projects, including scoping, implementation and evaluation.
• Accountable for accurate project documentation throughout the process, keeping it up to date and informing the project team of changes to the scope of work.
• Accountable for all of the information is accurately entered and reconciled in the Workbook.
• Accountable for proactively identifying risks to delivery, and escalating when necessary to avoid commercial risk.
• Accountable for tracking projects against the agreed evaluation criteria, and gathering information for the project wash-up/evaluation stages of projects.
• Monitor out-of-scope situations and agree on appropriate action with the Project Director (in particular requirements that could lead to an incremental resource).
• Managing an account executive, ensuring that develop and grow into their role, and identifying their training requirements.

Skills: Team Leadership and Development, Client Relationship Management, Project Management, Accurate Documentation and Reporting, Risk Management, Evaluation and Analysis, Scope Management, Training and Development

• Prepare executive-level reporting on key metrics and project status and share updates regularly with leadership and other stakeholders
• Integrate, synthesize, and maintain project/program documentation from multiple teams
• Creating and aligning the pretender documentation and maintaining the information flow through to Project closure.
• Responsible for the Project's financial performance, budget, forecasting /cost to completion, cash flow, and invoicing.
• Active Project management of Project change and delay.
• Creating the Project program, ensuring all milestones are achievable and communicated to internal and external stakeholders.
• Ensure the client's vision is considered throughout the project lifestyle. 
• Sustain client and customer satisfaction, exceeding expectations on a regular basis.
• Management of internal and external communication of project status and progress.
• Management of the final deliverables, ensuring Scruffy Dog Productions quality is managed and recorded throughout the delivery phase.
• Creating Risk registers, project-specific Health & Safety documentation, and ensuring compliance with the Scruffy Dog Productions, and client Health & Safety requirements.
• Coordination of manufacturing, engineering, operational, and support disciplines to ensure project success. 

Skills: Executive-level reporting, Project Documentation Management, Budget and Financial Management, Change Management and Delay Mitigation, Project Planning and Milestone Management, Client Vision and Satisfaction, Internal and External Communication, Risk and Safety Management

• Experience at a relevant level of delivery in an agency or corporate setting.
• Experience working in a fast-paced production environment
• Able to juggle multiple projects/priorities and deliver high-quality outcomes under pressure.
• Experience managing creative and dev teams from a workflow perspective.
• Able to explain the marketing brief clearly to the team, and manage stakeholder expectations effectively (both from a creative and delivery point-of-view)
• Able to work across a variety of production processes and aware of technological requirements.
• Flexible and able to adapt quickly to the demands of challenging and unusual projects.
• Experience working with creatives and a thorough understanding of the creative process
• Experience using project management tools and developing processes for use and integration with other tools
• Experience managing agencies/third-party relationships

Qualifications: BA in Marketing with 6 years of Experience

• Experience in a retail environment managing cross-functional team projects
• Knowledge of traditional and digital workflows within a marketing or production company environment
• Excellent written, verbal and interpersonal communication skills
• Ability to lead cross-functional meetings and drive results
• Excellent organizational, time management and leadership skills
• Strong computer proficiency (Excel, Word, PowerPoint, Google suite of tools)
• Experience in project management tools i.e. (Smartsheet)
• Acute attention to detail and deadlines
• Able to multi-task in a fast-paced environment
• Experience in project or account management within an internal or external creative agency or within a corporate marketing department
• Great affinity for developing relationships with both internal and external partners

Qualifications: BS in Communications with 4 years of Experience

• Ability to establish project goals and objectives that support the strategic plan.
• Proficient in Microsoft Office applications.
• Proficient in project planning and life cycle development.
• Ability to effectively identify and manage project risks.
• Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
• Ability to work under pressure and meet close deadlines.
• Ability to maintain effective interpersonal relationships.
• Demonstrated strong customer and service focus.
• Strong analytical and problem-solving skills.
• Background in a creative agency, and/or experience working with internal creative teams.
• Proficiency with Waterfall and Agile methodologies.

Qualifications: BA in Graphic Design with 3 years of Experience

• Understanding of project management software like Microsoft Project, SmartSheet or other similar applications
• Able to exercise independent judgment and act on it
• Communicate with executive management, team members, business and technology professionals via both written and oral methods
• Effective project management skills
• Comprehensive knowledge of project management
• Capacity to analyze complex business problems, propose effective solutions and understand and apply business vision and direction
• Proven experience with business and technical requirements analysis, documentation, modeling and testing methodologies & development
• An understanding of system projects in a key accounting role
• Excellent communication skills
• Fluency and/or familiarity with a variety of programs and deliverables, such as creative ideation, broadcast, social and digital

Qualifications: BS in Media Studies with 4 years of Experience

• Ability to manage multiple high-stakes projects at once and effectively keep projects on track and in scope
• Proven ability to pivot quickly and prioritize assignments 
• Relentless motivation to optimize internal processes
• Experience with Workfront
• Experience in creative project management for in-house creative teams or agencies
• Strong organizational and time management skills with the ability to multitask, and meet deadlines
• High attention to detail including precise and effective written/verbal communication
• Proven ability to manage multiple, competing priorities simultaneously
• Experience in a project management or coordinator role within a creative environment
• Ability to work in a fast-paced, start-up environment
• Experience with project management applications and tools

Qualifications: BA in Advertising with 5 years of Experience

• Experience as an Agency Producer, Producer, Project Manager, and Creative Producer. 
• Experience with digital creative agencies, SaaS companies, and/or high-tech start-ups, leading complicated projects.
• Experience in Process Management tools
• Ability to plan, build, and track complex projects.
• Excellent Communication Skills
• Experience with Creative Development 
• Experience with Video/Film Production and After Effects
• Familiarity with real-time APIs, SFTP configuration, marketing automation, and/or data extraction from CRMs such as Salesforce and Marketo.
• Experience working in an agency and or internal creative department on digital assets (both in-house and outside agency a plus)
• Experience as a Project manager and used to the fast-paced and solution-oriented environment
• Familiarity with web production elements including Web Design and Front End Web Development

Qualifications: BS in Business Administration with 4 years of Experience

• Excellent, proven organizational skills, including strong attention to detail, and managing multiple projects simultaneously.
• Experience in client services/account management in a direct marketing agency or a combination of agency/client-side
• Experience in online marketing such as email marketing, site design, social media, online acquisition
• Experience using digital workflows/project management software
• Experience in account management, user acquisition or PPC
• Proficiency in Microsoft Office or Google Docs and Excels.
• Strong listening and superior relationship-building skills.
• Excellent organization, communication, and interpersonal skills.
• Ability to interact with internal peers and management as well as vendors and outside agencies.
• Proficient in MS Office (Word, Excel, PowerPoint). 

Qualifications: BA in Fine Arts with 3 years of Experience

• Previous experience working for a digital agency either as a Project Manager, Creative Services Manager, Producer or Account Manager
• Relevant experience in working with Social media projects
• Experience in social media, 2D/3D motion graphics and video projects
• Excellent organization skills and the ability to work to tight deadlines
• Excellent communication skills - both written and spoken
• Flexible, driven, solution-oriented individual with a hands-on, can-do approach to solving problems
• Ability to work in a fast-paced, demanding, creative, and production environment
• Attention to detail, analytical thinking ability and passion for the work are essential
• The ability to quickly grasp high-level concepts, ideas or situations
• Passionate about being part of a great team
• An understanding of Adobe Creative Suite and Social Media platforms

Qualifications: BS in Public Relations with 4 years of Experience

• Ability to manage Creative Projects from end-to-end from briefing, and creative development to delivery, acting as a liaison between the project stakeholders and the Creative Studio
• Ability to prioritize projects in the Design Team project queue, adjusting timelines and resources and helping Designers manage workloads
• Ability to schedule kick-off meetings with stakeholders
• Ability to develop timelines for creative projects, identify roles & responsibilities of all key stakeholders, detail workflow execution, ensure deliverables are on time and on brand
• Understand brand guidelines and be able to provide direction or feedback on general brand standards
• Ability to Establish strong processes that support the Creative Studio’s projects, helping the team work more efficiently to deliver beautiful results that support company goals and initiatives
• Ability to Manage the execution of creative content projects such as Print-related, editorial, in-store, branded products, OOH, Digital-related, ad campaigns, marketing emails, web & social
• Ability to own the asset library making sure that existing and upcoming photo and video assets are organized and updated for purposes
• Ability to give input on content strategy and complexity for production and capacity planning
• Experience with the Microsoft suite, Wrike (or similar) and Studio management tools
• Experience working with global teams beneficial

Qualifications: BA in Film Production with 5 years of Experience

• Ability to manage the scope of content and communicate scope and timing fluctuations to all stakeholders
• Experience in a Project Management role for an Internal Marketing/Creative Team or Agency
• Superior project scoping, project timeline development, risk assessment and prioritization skills
• Familiarity with design software functionality and capabilities like Adobe Creative Cloud
• Understanding of how to use Microsoft Office, Outlook & Teams
• Experience working in the print industry preferred speaking the print language of color, printing processes, press checks 
• Experience in project management or content management systems such as JIRA or similar software
• Experience working with external production vendors, requesting bids and quotes
• Experience managing photo and video shoots
• Demonstrates outstanding project management skills
• Ability to communicate effectively both verbally and in writing

Qualifications: BA in Digital Media with 4 years of Experience