• Manage the end-to-end process of Sales Compensation Administration which includes annual quota setting, monthly set-up of new hires and transfers commission plan, distribute and track completeness of commission plan sign-off from sales employee.
• Responsible for onboarding and educating global sales employees on sales compensation initiatives.
• Collect, organize, and analyze a significant amount of billing and sales order data with attention to detail and accuracy.
• Deliver timely and accurate monthly commission calculations and distribution of commission statements for global sales employees.
• Work closely with global sales employees and internal stakeholders to gather and assess information for case queues.
• Provide monthly analysis to understand quotas and sales representative’s performance
• Collaboration with teams across the business to ensure alignment and understanding of compensation initiatives and objectives.
• Act as a Point of Contact for all commission-related questions and provide thorough and timely answers to the sales and sales management teams.
• Take ownership in ensuring compliance with governance processes with the ability to identify opportunities that are appropriate for escalation into the region and or domain leaders and support that process.
• Take responsibility for the preparation of monthly commission accrual

Skills: Sales Compensation Administration, Onboarding and Education, Data Analysis, Commission Calculation and Distribution, Stakeholder Collaboration, Performance Analysis, Cross-Functional Alignment, Governance and Compliance

• Ensure all compliance activities for SOX or any country-specific compliance activities are correctly undertaken for all runs on all occasions
• Produce all reports required to approve the commission payments weekly and monthly or as required on an ad-hoc basis for all markets
• Support the production and running of all manual adjustments for all markets
• Work cross-functionally with the finance, SAP, and market teams to monitor payments through the system to ensure payments are dispatched to Hyperwallets within contracted timeframes
• Make any adjustments to the database to maintain the data integrity which reflects the field structure.
• Work with the database hosts to ensure that any upgrades are scoped and delivered on time and to budget
• Ensure that all systems integrated with the system are functioning and accurate
• Provide ad-hoc requirements and perform another task that may be assigned from time to time.
• Continuously provide inputs where needed and identify gaps in processes and policies.
• Calculate monthly, quarterly, and annual bonuses for all commercial bonus plans

Skills: Compliance Management, Reporting and Documentation, Manual Adjustments, Cross-Functional Collaboration, Data Integrity and Database Management, System Integration and Management, Process Improvement, Bonus Calculation

• Transact commission client details within an automated cash application system and process all exceptions efficiently and effectively.
• Responsible for ensuring all cash is recorded to the general ledger and obtaining approval from the Central Commissions Supervisor for any exceptions.
• Responsible for all month-end closing activities including production and cash balancing, as well as, suspense reconciliation.
• Review and request client master data set-up and maintenance with internal business partners to ensure commission detail is recorded timely.
• Review documentation enclosed with payments and deliver insurance documents to appropriate associates.
• Work with appropriate carrier contacts to ensure commission payment remittance access is accurately and timely available to record revenue when received.
• Reconcile expected commission amounts versus received amounts when requested.
• Provide best-in-class customer service to internal and external business partners and customers.
• Responsible for record retention - archive.
• Summarize and submit commission calculations for review

Skills: Automated Cash Application Proficiency, General Ledger Management, Month-End Closing and Reconciliation, Client Master Data Management, Documentation and Insurance Handling, Carrier Contact Coordination, Commission Reconciliation, Customer Service and Record Retention

• Administer and be well-versed in Compensation Plans and Commission calculations.
• Become proficient with SAP Callidus, the company’s automatic commission calculation system.
• Maintain and manage commission data inputs including Participant information, Credit Rules, Manual exceptions in SAP, and more.
• Work with Sales Compensation, and Sales Operations to ensure credit rules are set up correctly.
• Answer Commission Inquiries from Field Sales
• Provide input and recommendations for streamlining processes and making process improvements
• Support Plan participants in resolving compensation questions/issues.
• Support the month-end close process and commission payout by ensuring accuracy of crediting and validating payment amounts.
• Support ad hoc reporting and financial projects.
• Support ongoing audit and SOX testing
• Oversight of Salesforce fields sales and retention data impacting commission calculations

Skills: Compensation Plan Administration, SAP Callidus Proficiency, Data Management, Collaboration with Sales Teams, Commission Inquiry Resolution, Process Improvement, Month-End Close Support, Audit and Compliance Support

• Validate that the commission’s criteria are met
• Reconciliations between Salesforce and other in-house data sources
• Maintain processes and procedures to support accurate and timely sales commission reporting and analysis including compensation agreements
• Prepare monthly sales commission worksheets for assigned sales team members
• Collaborate with the sales team on resolving commission-relate issues
• Assist in sales commission reporting summary to management and payroll
• Support audit deliverables related to compensation payouts
• Provide assistance related to Sarbanes-Oxley testing of commission processes
• Proactively identify and raise awareness about concerns or risks and participate in resolving them
• Provide ad hoc commission analysis, reporting and support 
• Administer commission calculation tool

Skills: Salesforce and Data Reconciliation, Sales Commission Reporting, Process Management, Collaboration with Sales Teams, Audit and Compliance Support, Risk Identification and Management, Ad Hoc Analysis and Reporting, Commission Calculation Tools

• Maintain SAP Callidus Cloud commission systems to ensure output accuracy based on database analyses (PROD/DEV/TEST) environments
• Researching and responding to SAP tickets using the ITS Ticket system.
• Monitor, Validate and Confirm scheduled Data feeds to the SAP Callidus Cloud Commission Tool
• Maintain SAP Pipeline schedule, ensure successful runs and notify Analysts of failures
• Report out on reporting needs as determined by the sales and support team.
• Execute ad hoc analysis and projects for management decision-making.
• Assist with Business UAT projects
• Coordinate with different internal groups like IT/Bookings/Business Users/Analysts.
• Drive processes to ensure data integrity, system accuracy, and strong change controls
• Perform functional, accessibility, and performance testing including monthly SAP upgrade cycles
• Coordinate improvements with third-party support provider

Skills: SAP Callidus Cloud Commission Systems Maintenance, Database Analysis and Data Feed Management, Issue Resolution and Ticket Management, Scheduling and Monitoring, Reporting and Analysis, User Acceptance Testing (UAT), Cross-Functional Coordination, Testing and Improvement Coordination

• Downloads, formats, imports, and analyzes commission reports from numerous insurance carriers
• Processes commission data via the internal payment system
• Supplies financial data for processing commission payments
• Utilizes internal reporting, carrier reporting, and Excel to evaluate data accuracy and identify discrepancies or payment issues from carriers
• Communicates with Accounting, Onboarding, and Contracting teams, as well as insurance carriers, to regularly streamline processes, ensure accuracy, and resolve commission questions in a timely and accurate fashion
• Handles commission issues and provides resolution, escalating issues
• Works closely with Contracting and Accounting to ensure accurate tax status setup for agent 1099 and reconcile chargebacks and marketing assistance balances
• manually calculates agent payments
• Completes special assignments or projects as requested by leadership
• Demonstrates and highlights NCC’s value proposition continually, assisting internal staff and agents
• Collaborates across SFG and NCC for process improvements, cross-training, and to increase the value we offer to agents and agencies

Skills: Data Analysis and Reporting, Financial Data Processing, Issue Resolution, Cross-Department Communication, Tax and Payment Reconciliation, Manual Payment Calculation, Project Management and Special Assignments, Process Improvement and Collaboration

• End-to-end commission processing, new hire input, plan generation, administration, commission calculations, query management, modeling, reporting, and systems maintenance for the sales teams.
• Address inquiries from the sales teams for errors or modifications from payments under the Sales Incentive Plan, including audit, research, managing and communicating with vendors and partners to drive resolution for discrepancies
• Audit monthly payments and perform analytics to verify the accuracy of the commission payment (following the approved Sales Incentive plan) and submission of variable compensation payments to payroll for processing.
• Identify, communicate, and prioritize and communicate areas of enhancements to current processes and systems
• Provide strategic and operational support to the commission team
• Present to executives and senior leadership with detailed data and analysis to drive effective business decisions
• Work and drive projects in cross-functional teams to drive key initiatives and KPIs
• Analyze and dissect financial performance, highlighting trends and recommending possible adjustments to drive operational effectiveness and efficiency on the path to profitability
• Review of achievement under commission plans with commercial teams
• Collaboration with the Commercial team on managing deals and resolving commission-related issues

Skills: End-to-End Commission Processing, Query Management and Resolution, Commission Payment Analytics, Process and Systems Enhancement, Strategic and Operational Support, Executive Presentation and Data Analysis, Cross-Functional Project Management, Financial Performance Analysis

• Analyst experience with commissions background
• Strong Microsoft Excel Knowledge
• Project management experience in designing and implementing process improvements.
• Strong problem-solving skills with a proven ability to analyze data.
• A good working knowledge of Macros
• Prior Knowledge of compensation structures or life insurance background 
• Attention to detail and desire to continuously learn and grow with the company
• Ability to communicate effectively both verbal and written with various levels of the organization, consistently displaying a high level of professionalism.
• Must be self-motivated and possess initiative.
• Above average score required on pre-employment analytical tests.
• Strong cross-functional communication

Qualifications: BA in Finance with 5 years of Experience

• Experience with sales compensation, preferably, in a global tech company.
• Previous experience working with Xactly and SFDC
• Must have advanced knowledge of Excel
• Excellent communication and interpersonal skills and a proven ability to build strong relationships across all levels of an organization.
• Analytical, problem-solving, and organizational skills with a high attention to detail
• Ability to handle confidential information with a high level of discretion.
• Strong task execution skills with the ability to prioritize and adjust workload
• Self-motivated, strong work ethic, and ability to work under pressure
• Exceptional written and oral communication skills
• Strong interpersonal and teamwork skills
• Be organized and have strong analytical skills.

Qualifications: BA in Economics with 3 years of Experience

• Overall general accounting working experience
• Aptitude for analyzing financial data and generating accurate reports on time
• Solid understanding of commissions
• Commissions accounting experience 
• Background working with bank reconciliations
• Experience working with Accounts Receivable (AR)
• Working experience with Contract Renewals 
• General familiarity with account reconciliation
• Adeptness in Contract Management
• Proficiency in compensation and commissions
• Good understanding of Company Revenue Recognition
• Strong technical skills, including strong knowledge of MS Word, MS Excel, and MS Outlook
• Strong analytical and mathematical skills

Qualifications: BA in Business Administration with 6 years of Experience

• Related commissions experience with LOMA 1 & 2 
• Basic working knowledge of Word/Excel – ability to learn other PC applications.
• Strong math and problem-solving aptitude.
• Excellent interpersonal skills with all levels of the organization internal and external.
• Strong communication skills both verbal and written.
• Ability and initiative to perform with moderate supervision.
• Knowledge of Department operations, systems, processes and their relation to other Company processes and systems.
• Effective network/working relationships to facilitate and resolve political issues that prevent the forward movement of implementation efforts.
• Ability to provide training and guidance to other employees and/or external customers.
• Demonstrate strong project management skills with organizational abilities.
• Strong desire to keep skills current and learn new skills
• Excellent customer service skills and the ability to successfully handle challenging situations

Qualifications: BA in Accounting with 7 years of Experience

• Entry-level experience in SQL queries, T-SQL and stored procedures.
• Work experience in a related commissions field.
• Strong communication skills both written and verbal.
• Ability to be a part of a strong functioning team.
• Must be highly motivated and have the ability to work independently.
• Ability to multitask, prioritize and meet deadlines.
• Strong analytical, problem solving and communication skills.
• Self-starter with the ability to work on multiple processes and suggest improvements.
• Exhibit the ability to troubleshoot and resolve issues in a timely and consistent manner.
• Ability to receive, understand and carry out instructions.
• Proficiency in MS Word, Excel, and Access.

Qualifications: BA in Mathematics with 2 years of Experience

• Must have Strong Xactly Admin Experience
• Experience building reports and dashboards in Xactly Analytics
• Have Expert-level Excel skills 
• Ability to prioritize and efficiently work through large Excel files
• The ability to work independently on complex projects
• Strong communication, analytical, and interpersonal skills
• Ability to problem solve and work under pressure
• Proven ability to operate effectively in a fast-paced environment with complex financial data.
• Possesses flexibility to adapt to changing processes and timelines.
• Have strong analytical skills and the ability to interpret & apply concepts from developed programs/processes
• Deadline-driven, organized, and able to multi-task with the willingness to adapt to the rapid business and organizational demands that result from a high-growth environment

Qualifications: BA in Statistics with 4 years of Experience

• Experience with Xactly Incent or similar compensation tool
• Working experience with Finance and Revenue Operations
• Strong understanding of commission workflow
• Be comfortable working with lots of different departments and demanding internal customers
• Working experience using Salesforce CRM
• High proficiency in Microsoft Office, especially Excel and PowerPoint
• Detail-orientated with strong follow-up skills, as well as hard-working and self-motivated
• Excellent organizational and multitasking skills
• Excellent spoken and written communication skills
• Flexible to work occasional long hours at month/quarter end to cope with large volumes
• Knowledge and understanding of mutual funds, variables, life insurance, and Health Insurance statements 

Qualifications: BA in Data Analytics with 3 years of Experience

• Relevant Finance, or Sales Ops experience, preferably in the technology industry
• Must have advanced MS Excel skills
• Knowledge of SAP Callidus Cloud Commissions
• Proficient in manipulating systems tools and large amounts of data
• Demonstrated ability to work in a fast-paced, results-oriented, growing, market-leading technology company
• Flexibility to change in a dynamic environment
• Excellent verbal and written communication skills
• Strong interpersonal skills necessary to work effectively across multiple functions and with varied levels of management
• Superior quantitative and analytical skills
• Detail-oriented, accurate and thorough combined with strong business acumen and the ability to see the big picture
• Highly motivated self-starter who can work independently or collaborate as part of a team
• Results-driven and comfortable handling multiple deadlines.

Qualifications: BA in Financial Management with 4 years of Experience