CLINICAL AUDIOLOGIST JOB DESCRIPTION

A Clinical Audiologist is the sole licensed clinician accountable for every patient's hearing health outcome, from first diagnostic contact through long-term device management. In outpatient and specialty clinic settings, that ownership spans audiometric evaluation, hearing aid fitting verified by real ear measures, and vestibular assessment - functions that cannot be delegated to non-licensed staff. Scope is wide. Patients range from newborns to older adults presenting with tinnitus, conductive loss, and balance disorders, each requiring an individually structured care plan under applicable state licensure requirements.

As the Clinical Audiologist, you drive the full diagnostic and rehabilitative care pathway for patients across the hearing loss and vestibular disorder spectrum, translating test findings into treatment decisions that directly shape patient outcomes. You operate within a clinical practice team, managing patient documentation, device fitting workflows, and interdisciplinary communication under the standards of state licensure and facility policy.

Career Impact: Mastery of vestibular assessment protocols and real ear verification positions a Clinical Audiologist as a specialist whose scope extends well beyond standard hearing aid dispensing, strengthening referral-network standing with ENT and neurology practices.

Business Impact: Accurate differential diagnosis and well-fitted amplification reduce return visits and unsuccessful fittings, measurably improving both patient retention and per-patient revenue for the practice.

Growth Opportunity: Experience across cochlear implant candidacy evaluation and bone-anchored hearing system fitting opens pathways into hospital-based audiology, academic medical centers, or a senior clinical lead role.

• Conduct comprehensive audiometric evaluations including pure-tone, speech, otoacoustic emissions, and immittance testing across the full patient age range.
• Select, fit, and verify hearing aids and implantable amplification devices using real ear measures to meet individualized patient targets.
• Perform vestibular assessments including VNG testing and interpret results to support differential diagnosis and treatment planning.
• Counsel patients and caregivers on hearing loss, tinnitus, hearing conservation strategies, and available treatment options.
• Fabricate and fit custom earmolds and hearing protection devices to match each patient's anatomical and lifestyle requirements.
• Document clinical encounters, hearing aid outcomes, and billing codes accurately in accordance with HIPAA guidelines and facility policy.
• Collaborate with physicians and the broader care team to coordinate patient referrals and share diagnostic findings.

• Doctoral degree in Audiology (AuD) or Master's degree in Audiology or equivalent from an accredited program, or equivalent work experience.
• 2 or more years of clinical audiology experience, with demonstrated proficiency in diagnostic evaluation and hearing aid fitting.
• Current and valid state audiology license in the state of practice.
• Knowledge of HIPAA compliance requirements as applied to patient records and clinical documentation.
• Ability to perform and interpret vestibular assessments including VNG and balance function testing.
• Proficiency in real ear measurement procedures for hearing aid verification and validation.
• Strong interpersonal and counseling skills with the ability to communicate test results clearly to patients and caregivers.
• Organizational discipline to manage high patient volumes, maintain accurate records, and meet documentation deadlines.

• Experience with implantable device candidacy evaluation and fitting, including bone-anchored hearing systems or cochlear implants.
• Familiarity with hearing aid management platforms or patient scheduling and documentation systems used in audiology practice.
• Prior experience in sales-adjacent patient engagement, including motivating patients to pursue and maintain treatment.
• Bilingual communication ability to serve a linguistically diverse patient population.

• Hearing aid fitting success rate, measured by real ear verification outcomes against prescriptive targets.
• Patient return-for-credit and repair rate, reflecting device fitting accuracy and patient satisfaction with outcomes.
• Documentation turnaround time, measured as hours between appointment completion and finalized clinical note.
• VNG and vestibular case volume per month, tracking scope utilization and diagnostic throughput.
• Hearing aid trial-to-purchase conversion rate, reflecting counseling effectiveness and patient commitment to treatment.
• Typical tools: Audiometric equipment management software (commonly Noah System or Sycle); mobile hearing aid companion apps (iOS and Android platforms).

• Base Salary Range: $75,000 to $105,000 annually depending on experience and market.
• Bonus: Performance or productivity bonus common in private practice settings.
• Equity: Rarely offered; partnership tracks available in independent practices.
• Health Benefits: Medical, dental, and vision coverage standard.
• PTO: 15 to 20 days annually plus observed holidays.
• Common Perks: Continuing education stipend, licensure renewal reimbursement, hearing aid discount program.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Successful completion of a background check, and where applicable a drug screening, is a condition of employment. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations are available to individuals with disabilities throughout the application and employment process upon request. Candidates must be authorized to work in the United States.

The Clinical Audiologist owns the full patient care cycle from audiometric testing across all age groups to billing and documentation of hearing services, operating within HIPAA-governed clinic procedures. Reporting to clinic leadership and collaborating with physicians and teammates, this role delivers accurate hearing diagnostics and device management that sustain both patient outcomes and practice revenue.

Key Responsibilities

• Adhere to HIPAA guidelines set forth in clinic policies and procedures.
• Conduct audiometric testing from birth through adult.
• Make ear impressions, ear molds, and order instruments.
• Fit and program hearing aids and provide assistance with any adjustments or repairs.
• Maintain and track patient files, record details for each interaction, and history details.
• Document, code, and bill hearing services.

Education & Experience

• AuD degree.
• Experience in a fast-paced office environment with dynamically changing priorities.
• Past sales experience and familiarity with selling products and services.
• VNG testing and vestibular assessments experience.
• Familiarity with Android and iPhone devices for hearing aid assistive apps.
• Computer systems knowledge and proficiency as necessary to perform job functions.
• Familiarity with Noah System.
• Organized, detail-oriented, able to multitask, and goal-driven with a proven track record of success.
• Demonstrated ability to work in a team environment and communicate effectively with physicians and teammates.
• Willingness to participate in other duties when appropriate.

Embedded within the regional operations team, the Clinical Audiologist leads Customer Issue Resolution processes across shared services, supply chain, and center of excellence functions, aligning to both regional and global CIR standards. Working closely with internal stakeholders and external customers, this role advances dispute resolution outcomes and drives team performance toward CIR targets through structured tier processes.

Core Functions

• Manage all Customer Issue Resolution processes in the respective region.
• Align to regional and global CIR process standards.
• Drive resolution of disputes and complaints, including credit and collection tasks.
• Interact with customers and other functions in the region and center of excellence as appropriate.
• Develop and maintain strong working partnerships with all stakeholders within shared services, the business, global supply chain, and supply chain functions.
• Manage complaints and cases through order management and finance systems.
• Drive strong inclusive team working patterns to achieve CIR targets through the tier process.

Required Qualifications

• Experience with Customer Issue Resolution and credit and collections theories and practices.
• Ability to prioritize workloads and manage competing tasks effectively.
• Accurate and numerate with the ability to respond to questions relating to work performed.
• Experience with Sales Force, SAP, or equivalent order management or finance systems preferred.
• Excellent interpersonal and communication skills for interacting with primary external and internal contacts.
• Ability to influence customers, negotiate payment plans, and turn issues into positive interactions.

Reporting to the audiology department lead, the Clinical Audiologist delivers diagnostic evaluations - including otoacoustic emissions and immittance measurements - and manages the selection and fitting of hearing aids and implantable devices such as bone anchored hearing systems and cochlear implants. Partnering with patients, caregivers, and the broader clinical team, this role strengthens patient hearing outcomes through precise device fitting, real ear measurement verification, and thorough documentation of appointment results.

Primary Duties

• Perform diagnostic evaluations including comprehensive audiometry, otoacoustic emissions, and immittance measurements.
• Counsel patients regarding tinnitus, hearing loss, hearing conservation, and treatment options.
• Select, fit, follow up, and repair or modify hearing aids utilizing real ear measures.
• Document hearing aid appointment outcomes.
• Fit custom earmolds including swim plugs and noise plugs.
• Select and fit implantable devices including bone anchored hearing systems and cochlear implants.

Qualifications & Experience

• Master's degree in audiology or Au.D.
• Current and valid Maryland license.
• Experience with Sycle preferred but not required.
• Ability to work effectively in a team environment as well as independently.
• Strong interpersonal, organizational, and time management skills.

Sitting at the intersection of clinical diagnostics and patient relationship management, the Clinical Audiologist administers audiometric testing, counsels patients on hearing loss treatment options, and maintains professional medical documentation within a team-based practice setting. Operating across a high-volume patient environment and collaborating with the broader care team, this role shapes hearing health outcomes by motivating patients to pursue treatment and ensuring accurate, compassionate care delivery.

Duties

• Establish rapport with patients.
• Administer audiometric diagnostic testing.
• Communicate and counsel test results and treatment options effectively.
• Motivate patients to address their hearing loss.
• Fit hearing aids effectively.
• Maintain professional medical documentation and patient files.

Skills & Qualifications

• Doctoral Degree of Audiology (AuD).
• Ability to prioritize and handle a high volume of patients.
• Excellent interpersonal skills including listening, sales, and problem solving.
• Strong organizational skills and ability to work in a team environment.
• Positive, professional attitude with strong compassion, care, and respect for patients.