CLINIC COORDINATOR JOB DESCRIPTION

A Clinic Coordinator is the person a physician's office cannot run without when schedules collapse. When appointment gaps go unmanaged, pre-operative clearances slip through, or insurance authorizations stall, patient care slows and staff absorb the fallout. The Clinic Coordinator owns the administrative infrastructure that keeps outpatient workflows intact - scheduling, patient intake, records, and compliance with HIPAA and applicable state standards. Reporting into clinical or practice management, this role operates across physician teams, billing staff, and external partners to keep every patient-facing process on time and on standard.

As the Clinic Coordinator, you ensure that every patient touchpoint from first appointment to post-visit documentation is handled accurately, on time, and in compliance with clinical and regulatory requirements. The role supports a multidisciplinary care team within an outpatient or ambulatory setting, typically reporting to a Practice Supervisor or Business Area Manager, and spans scheduling, records management, and operational quality.

Career Impact: Hands-on ownership of HIPAA-governed workflows and NCQA-adjacent quality processes builds a compliance and operations credential that transfers across every segment of outpatient healthcare.

Business Impact: When authorization delays, scheduling errors, or documentation gaps go unresolved, patients miss care and providers lose billable time - this role is the operational checkpoint that prevents both.

Growth Opportunity: Coordinators who demonstrate process improvement and provider-facing judgment routinely advance to Practice Manager, Operations Supervisor, or population health program roles within three to five years.

• Coordinate physician and provider schedules, including surgical blocks, pre-operative clearances, and same-day appointment changes across clinic operations.
• Manage patient intake by completing registration, verifying insurance authorizations, and collecting demographic and financial information at each visit.
• Maintain accurate patient records, medical histories, and treatment documentation in compliance with HIPAA and facility confidentiality policies.
• Liaise between physicians, nursing staff, external partners, and patients to ensure timely communication of test results, referrals, and care instructions.
• Monitor and track compliance with applicable accreditation standards, flagging gaps and supporting corrective action or quality improvement plans.
• Oversee supply inventory for assigned clinic areas, placing orders and coordinating equipment needs to sustain uninterrupted daily operations.
• Support billing accuracy by entering visit coding, reconciling daily deposits, and escalating discrepancies to the appropriate financial staff.
• Contribute to process improvement by identifying workflow inefficiencies and recommending revised procedures to clinical or practice leadership.

• High school diploma or equivalent required, or post-secondary education in medical office administration or a related field preferred.
• 2 or more years of experience in a clinical, ambulatory, or medical office environment, with direct patient contact or scheduling responsibilities.
• Working knowledge of medical terminology, insurance authorization processes, and outpatient billing procedures.
• Demonstrated ability to manage competing priorities, adapt to schedule changes, and make independent decisions with limited supervisory direction.
• Strong written and verbal communication skills for effective interaction with physicians, patients, clinical staff, and external partners.
• Proficiency in standard office software and practice management or electronic health record systems.
• Commitment to patient confidentiality and compliance with HIPAA and applicable federal, state, and local clinical standards.

• Clinical licensure, phlebotomy certification, or a nationally recognized credential such as Registered Behavior Technician or Certified Clinical Research Coordinator relevant to the specialty setting.
• Experience supporting accreditation audits, quality improvement initiatives, or population health program implementation within a healthcare organization.
• Bilingual communication ability, particularly in Spanish, within patient-facing ambulatory or specialty clinic environments.
• Familiarity with third-party payor requirements, NCQA standards, or managed care contract obligations in an outpatient or health plan context.

• Schedule accuracy rate, measuring percentage of appointments confirmed with complete pre-visit documentation on time.
• Authorization approval turnaround, reflecting how quickly insurance authorizations are obtained before scheduled visits.
• Documentation completion rate, tracking timely and accurate entry of patient records and visit coding within required windows.
• Supply order cycle adherence, measuring whether clinic inventory is restocked before operational shortfalls occur.
• Compliance audit pass rate, reflecting performance against HIPAA, accreditation, and facility policy standards during internal reviews.
• Typical tools: Practice management and EHR platforms (commonly scheduling and patient registration modules); office productivity software (commonly spreadsheet and word processing applications).

• Base Salary Range: $38,000 to $52,000 annually, depending on experience and setting.
• Bonus: Discretionary performance bonus where offered, typically 3 to 5 percent.
• Equity: Not typical for this role and level.
• Health Benefits: Medical, dental, and vision coverage standard across most healthcare employers.
• PTO: 10 to 15 days annually, plus recognized holidays.
• Common Perks: Continuing education support, scrub or uniform allowance, and employee assistance programs.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Reasonable accommodations are available to qualified individuals with disabilities throughout the application and employment process - requests may be submitted at any time. Employment in this role is contingent on successful completion of a background check and, where applicable, drug screening consistent with healthcare industry standards. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected under federal, state, or local law. Candidates must hold valid authorization to work in the United States.

The Clinic Coordinator owns the fidelity of behavioral health and educational treatment by leading, mentoring, and developing a team of Behavior Technicians across daily clinical operations. Reporting to clinical leadership and working alongside the Behavior Analyst and Intervention Specialist, this coordinator builds a high-quality care environment where goal implementation, data accuracy, and compliance standards directly support positive client outcomes.

Key Responsibilities

• Directly lead, manage, and mentor a team of Behavior Technicians to ensure fidelity of educational and behavioral health treatment implementation and documentation.
• Aid in professional development of Behavior Technicians and support the day-to-day operations of the treatment team.
• Implement and assist in the development of behavioral health and educational goals and objectives in conjunction with the Behavior Analyst, Intervention Specialist, and other clinical team members.
• Ensure behavioral health and educational goals are implemented and that documentation of services and progress is completed at least weekly.
• Facilitate group instruction and interventions consistent with individual behavioral health and educational goals.
• Implement crisis interventions as needed and when approved.
• Collect and analyze data and records of service accurately following established procedures.
• Organize and prepare teaching and treatment materials and maintain a clean instructional area.
• Maintain designated individual's data collection methods, documents, records, and materials related to treatment and educational plans.
• Monitor goal progression and identify and document when interventions are needed due to lack of progression.
• Assist in maintaining files for compliance in accordance with applicable local, state, and federal standards.
• Report unusual incidents and communicate unusual medical situations as required.
• Perform first aid and other procedures as trained and designated.
• Complete treatment and education reviews for designated individuals as assigned.

Required Qualifications

• Undergraduate degree required.
• Hold and maintain certification as a Registered Behavior Technician as outlined by the Behavior Analyst Certification Board, or be actively working toward BCBA certification while enrolled in the fieldwork portion.
• Ability to obtain and maintain First Aid and CPR certification for adult, child, and infant.
• At least three years of experience working with individuals with behavioral health conditions, autism spectrum disorders, or developmental disabilities.
• Knowledge of behavioral therapies and ability to provide a good model across procedural applications.
• Strong computer skills and ability to accurately document required data.
• Ability to complete specific projects and train Behavior Technicians.
• Ability to function independently and work effectively with individuals, staff, and support agencies.
• Ability to relate to and work with ill, disabled, emotionally upset, and at times hostile clients and family members.
• Possess the ability to make independent decisions when circumstances warrant such action.
• Ability to maintain physical exertion, kneeling, crouching, and a variety of postures for multiple events across a shift, each lasting up to 30 minutes.
• Ability to stand, sit on the floor, respond quickly to sounds, and see and quickly respond to dangerous situations.
• Must be willing and able to restrain, hold, and transport individuals as needed and utilize quick body movements when working with individuals with challenging behavior.

Embedded within the Population Health Services team, the Clinic Coordinator delivers accreditation audits, quality improvement plans, and Electronic Health Record enhancements that keep care outcomes and cost goals on track. Working closely with nursing staff, physicians, external partners, and department leadership, this coordinator ensures that patient education, operational reporting, and NCQA compliance standards are consistently met across the health plan membership.

Core Functions

• Coordinate and implement best practices strategies for assigned patient populations to meet accreditation, quality, and cost goals.
• Provide quality assurance on all aspects of Population Health Services implementation in conjunction with external and internal implementation representatives.
• Collaborate with the management team to develop and maintain an ongoing quality management program for Population Health Services in accordance with regulatory requirements and client contractual agreements.
• Develop and implement indicators of operating thresholds for quality and productivity and develop and deliver management reports.
• Develop and implement corrective action or quality improvement plans and ensure appropriate dispute resolution procedures are in place.
• Conduct focused accreditation audits of completed cases and provide feedback to audit staff.
• Provide statistical reports to management regarding audit results.
• Participate in the development of Population Health Services policies and procedures.
• Communicate the value of the integrated delivery system and accountable care network.
• Maintain current knowledge of contracts, applicable policies, procedures, provider listings, and NCQA standards.
• Establish and maintain relationships with external and internal partners to improve the overall quality and efficiency of care provided to health plan members.
• Collaborate with nursing, patient education, physicians, providers, and staff to review, design, and coordinate patient education materials.
• Plan, implement, and evaluate educational opportunities for staff and patients based on identified needs, new technology, healthcare trends, and regulatory requirements.
• Drive development of improved Electronic Health Record tools to support Population Health Services in collaboration with key departments and leadership.

Qualifications & Experience

• Bachelor's degree in Nursing required.
• Registered Nurse license issued by the state in which the team member practices required.
• Typically requires 5 years of experience in quality improvement in a healthcare environment.
• Advanced knowledge of regulations and standards for health plan administration accreditation and delegation.
• Knowledge of the evolving healthcare delivery environment, health claims processing, medical management, and the health plan sales process.
• Demonstrated leadership abilities including project and staff coordination, and experience planning and implementing complex projects.
• Proficient knowledge in the use of Microsoft Office products including Excel, PowerPoint, and Word.
• Strong written and oral communication skills with the ability to concisely communicate with key leaders.
• Highly motivated, organized, and self-starting with a focus on delivery of key project objectives.
• Demonstrated effective interpersonal skills and evidence of being a strong team player with a strong orientation toward customer service, innovation, and new ideas.
• Strong facilitation and persuasion skills with the ability to influence project team members to achieve goals.
• Ability to work and remain flexible in a dynamic environment with multiple dependencies, departments, and projects.
• Ability to perform fine hand manipulation when using a computer keyboard and operate all equipment necessary to perform the duties of the job.
• Position requires occasional travel and may be exposed to road and weather hazards.

Reporting to clinic supervisors, the Clinic Coordinator shapes the daily readiness of examination facilities by preparing charts, greeting examinees, managing room turnovers, and tracking supplies across every scheduled visit. Partnering with physicians and client representatives, this coordinator ensures authorizations are secured, dictation is confirmed, and each examinee receives courteous, professional service from arrival to departure.

Primary Duties

• Ensure clinics are ready for examinee and doctor visits, including preparing charts and forms for the day.
• Greet examinees, explain forms, and check them in.
• Log any films brought in by claimants.
• Chaperone exams if needed.
• Inform clients about no-shows.
• Help schedule testing if needed by physicians.
• Clean all exam rooms after exams and prepare for the next exam.
• Download recorders, confirm all dictation has been received, and complete forms.
• Contact clients for authorizations if additional time is required by physicians and make notes in the system.
• Take inventory of clinic supplies and notify supervisors when equipment is needed.
• Pick up and purchase food items for clinics and doctors' lunches.
• Track monthly credit card services and turn in receipts.
• Provide excellent courteous service to visiting examinees and physicians at all times.

Skills & Qualifications

• High school diploma or GED equivalent required.
• Minimum 2 years of customer service experience required.
• Basic computer experience preferred.
• Courteous and professional manner required.
• Ability to exercise sound judgment and flexibility in difficult situations.
• Ability to learn new policies and procedures quickly.
• Excellent oral and written communication skills.
• Ability to present in a professional manner with regard to personal appearance and hygiene.

Sitting at the intersection of clinical scheduling and patient records management, the Clinic Coordinator ensures that physician appointments, laboratory results, and x-rays are coordinated accurately to support uninterrupted care delivery. Operating across treatment disciplines, patient instruction, and records compliance, this coordinator serves as the connective link between medical support staff, patients, and other treatment-related teams.

Duties

• Coordinate the scheduling of clinical services with physicians and medical support staff.
• Evaluate clinic activities and recommend new or revised policies, procedures, and methods of operation.
• Secure and maintain patient medical histories and records.
• Instruct patients regarding treatments and medication.
• Provide liaison with other treatment-related disciplines.
• Coordinate receipt of patient laboratory analysis and x-rays.

Requirements

• High school diploma or equivalent required.
• National Phlebotomist certification preferred.
• Six months to one year of patient contact experience required.
• Clerical experience preferred.
• One year of on-the-job experience for phlebotomy, to be approved by the consulting Neurologist.
• Preferred attendance at a basic phlebotomy training course and national certification.
• Organized and flexible with the ability to set priorities.

A key member of the surgical practice team, the Surgical Clinic Coordinator leads the coordination of surgical appointments, perioperative testing, OR schedules, and specialized equipment procurement to keep surgical workflows efficient and compliant with HIPAA policies. Collaborating across physicians, the Practice Supervisor, clinical staff, and multiple hospital departments, this coordinator delivers independent judgment on emergent scheduling issues and serves as the central point of contact for staff and patient communication.

Functions

• Schedule and confirm surgical appointments.
• Schedule pre-operative testing and medical clearances.
• Provide information and instruction to patients related to surgery, including necessary paperwork, pre-op instructions, and medication restrictions.
• Follow up on pre-operative testing and confirm receipt of results prior to surgery.
• Determine when additional perioperative testing is required through follow-up of perioperative testing.
• Ensure vendors are notified as required and secure ordering and processing of required specialized equipment for scheduled surgical procedures.
• Communicate schedules consistently to various departments as required.
• Coordinate surgeon schedules for surgery blocks and routinely communicate changes and updates of OR and clinical schedules to physicians and staff.
• Manage schedule coordination across clinic, OR, and physician meeting schedules, time off, and availability.
• Maintain clinic schedule building in the practice management system.
• Consult Practice Supervisor and physicians when providing emergent guidance or changes to staffing workflows and schedules.
• Act as a point of contact for emergent issues for staff and physicians, and for routine patient inquiries and communication flow between physicians, staff, and patients.
• Provide insight and guidance to staff to support efficient staffing and workflows in concert with the Practice Supervisor.
• Model, communicate, and train system, practice, organizational, and department procedures and policies as identified by the Practice Supervisor and department leadership.
• May provide backup coverage to multiple positions within the practice including reception, billing, and medical records.
• Must maintain confidentiality and support the goals and objectives of the organization.

Experience & Qualifications

• Graduate of a two-year accredited college with one year of scheduling experience in a medical environment, a clinical license with one year of scheduling experience in a medical environment, or a high school diploma with five years of scheduling experience in a medical environment required.
• Clinical licensure preferred.
• Knowledge of medical practice management and electronic medical records systems preferred.
• Strong clinical background and familiarity required.
• Excellent attention to detail, interpersonal skills, and organizational skills required.
• Above average written and verbal communication skills required.
• Ability to develop and maintain relationships with staff, patients, and external customers.
• Ability to utilize available business technology to perform assigned duties required.
• Ability to handle multiple priorities and make appropriate decisions with a minimum amount of supervisory direction required.

Seamless access to ocular care depends on the Clinic Coordinator, who shapes patient flow by providing Spanish interpreting services, triaging emergencies, processing insurance authorizations, and reconciling daily billing across a busy clinical environment. Based within a multilingual medical office and serving patients, physicians, and administrative staff, this coordinator ensures that scheduling, compliance, and financial accuracy collectively support quality patient outcomes.

Accountabilities

• Meet and greet patients, provide Spanish interpreting services, collect payment for services rendered, collect insurance data, schedule patient appointments, triage ocular emergencies, and coordinate care.
• Interpret insurance authorizations appropriately to determine patient due amounts and apply insurance benefits to patient accounts.
• Collect and update patient demographic and insurance information and respond to patient billing questions.
• Translate various documents and provide translation support in the development of clinical related materials.
• Schedule patient appointments to allow for effective treatment and patient care.
• Ensure proper staff resources are available to accommodate patient load.
• Answer phones and provide office information.
• Ensure compliance with appropriate policies, procedures, and regulations in clinics.
• Manage triage, complaints, and queries from patients and students and escalate issues when needed.
• Accept payments, enter coding on patient accounts, process billing, and assist with billing inquiries and discrepancies.
• Reconcile daily deposits and conduct closing procedures.
• Place prescription orders.

Technical Qualifications

• High school diploma or GED required.
• Medical Translation Certification or equivalent certification required, may be obtained up to 1 year after employment.
• 1 year of medical office or related experience required.
• 1 year of experience as a Spanish interpreter strongly preferred.
• Knowledge of medical concepts and terminology required.
• Proficient communication skills required.
• Maintains a high degree of professionalism.
• Time management and priority setting skills.
• High commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.
• Excellent bilingual communication skills, both verbal and written.

As the Clinic Coordinator, this role shapes program success by embedding directly within provider offices, tracking project milestones, contacting patients, and conducting chart reviews to advance IPA program goals across assigned locations. The provider network relies on this work to maintain quality improvement outcomes, and the coordinator supports those results by independently managing issues, collaborating with an assigned consultant, and engaging staff at every level of each practice.

Activities

• Work embedded in specific provider offices and travel to specific offices during the week.
• Work with provider offices to ensure the success of assigned programs.
• Track the progress of projects, contact patients, and work with office staff including front desk staff, billers, and office managers.
• Conduct chart reviews as part of project tracking activities.
• Work with the assigned consultant to assist with additional needs.
• Independently and proactively manage issues and people.

Position Requirements

• Medicare experience or medical experience required, including roles such as medical assistant, biller, or office manager.
• Experience working in a fast-growth, fast-paced environment required.
• Proven organizational, coordination, new program implementation, and quality improvement skills required.
• Proficient computer skills including Microsoft Office and G Suite required.
• Exceptional analytical, written, and oral communication skills required.
• Excellent customer service and customer focus skills.
• Self-motivated ability to juggle multiple projects with prioritization, accuracy, and effective execution.
• Ability to engage people of varying backgrounds.
• Ability to be professional and articulate in both written and verbal form with internal staff and external partners.
• Bilingual preferred.

Clinic Coordinator owns scheduling, patient liaison, pharmacy order support, and regulatory compliance activities that sustain the daily operations of a specialized healthcare service. The work directly supports a clinical team navigating cannabis-based medicine by ensuring documentation, quality assurance, and service standards consistently meet and exceed the expectations of patients and regulatory bodies.

Operational Focus

• Manage clinic scheduling, appointment management, and payment tracking.
• Extract information from patient records and prepare letters to patients, GPs, and other health professionals.
• Support the medical team and patients with processing pharmacy orders.
• Participate in quality assurance, data analysis, and compliance activities.
• Participate in the delivery of training, education, and media events as required.
• Conduct extensive patient liaison via email, telephone, or video conferencing platforms.
• Contribute to service development and improvement.
• Ensure the service meets and exceeds regulatory standards.

Knowledge Skills & Abilities

• Experience as a competent administrator in a healthcare environment required.
• Excellent typing, word processing, and IT skills required.
• Competency in note-taking and minuting meetings required.
• Exceptional communication and organizational skills required.
• An interest in the use of cannabis-based medicines and a willingness to support patient access.
• Ability to work with limited direct supervision after training and induction.
• Willingness to help and share tasks as the team grows and the business develops.

The Clinic Coordinator produces an exceptional front-of-house experience by managing appointment booking, patient queries, insurance forms, payment processing, and diary organisation for dentists and hygienists across a busy dental clinic. Reporting to clinic management and serving patients at every touchpoint, this coordinator ensures reception operations run smoothly through high call volumes, shift flexibility, and a consistent standard of professional customer care.

Key Deliverables

• Provide a high standard of customer service to all patients.
• Perform daily general reception and administrative duties.
• Help patients with queries and questions about dental treatments.
• Answer a high volume of calls and emails.
• Book and reschedule appointments.
• Take payments.
• Run weekly and monthly reports.
• Organise dentist and hygienist diaries.
• Complete dental insurance forms.
• Ensure the reception area is clean and comfortable at all times.
• Help other departments in the clinic as required.

Professional Experience

• Minimum of 2 years of reception experience required.
• Previous dental experience a distinct advantage, though full training is provided.
• Enthusiastic with excellent team, interpersonal, and organisational skills.
• Highly motivated with attention to detail, customer focus, and a friendly manner.
• Fluent written and spoken English required.
• Available to work shift work including some early mornings, late evenings, and occasional Saturdays.

Embedded within the Nursing team of a designated Integrated Business Unit, the Nursing Clinics Coordinator oversees daily clinic coordination including patient greeting, supply ordering, medication tracking, and ISO-related quality initiatives across all assigned nursing clinic locations. Working closely with the Business Area Manager, Head Office Clinics Coordinator, pharmacies, and IT, this coordinator advances clinic readiness and operational continuity to support the consistent delivery of nursing care.

Areas of Ownership

• Greet patients as they arrive for scheduled appointments and assist with any ongoing patient education requirements on clinic devices.
• Answer clinic phone and fax calls and confirm next appointment dates as patients leave the clinic.
• Place and receive all clinic office supply and equipment orders for all assigned clinics.
• Collaborate with the Clinics Coordinator at Head Office, Clinics Management Team, and Business Area Manager to facilitate new clinic start-up orders, deliveries, and installation of telephone and clinic equipment.
• Follow up with programs and pharmacies on missing medication or documentation such as enrolment forms and prescriptions.
• Fax and email forms and reports on request by nurses and troubleshoot IT-related issues in assigned clinics through collaboration with IT.
• Prepare charts and medications for following day appointments and transport medication, blood work, and supplies to other clinics as needed.
• Complete discontinued drug log with the support of the nurse in the clinic and assist with monthly inventory in assigned clinics.
• Assist in completing components of regular audits as per nursing best practices.
• Expedite courier requests and manage the process of having assets returned to Head Office.
• Assist in fridge excursion reports and assist in updating the Health and Safety board with guidance from the Health and Safety worker representative or Business Area Manager.
• Archive and return discharged patient charts to Head Office and support the Business Area Manager with quality initiatives related to maintaining ISO certification.

Education & Experience

• Post-secondary education in medical office administration or a related discipline required.
• Minimum of 2 years of experience in the healthcare industry required.
• Knowledge of the pharmaceutical distribution industry an asset.
• Strong analytical and mathematical skills required.
• Strong business and financial acumen required.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other Office programs required.
• Ability to communicate effectively both orally and in writing.
• Effective interpersonal and leadership skills required.
• Effective organizational skills with the ability to consistently meet deadlines.
• Excellent problem-solving skills with the ability to resolve issues effectively and efficiently.
• Ability to work independently in a fast-paced environment.
• Adaptability to change and willingness to learn new skills as required.
• Bilingualism in French and English an asset.

Reporting to the assigned unit leadership, the Clinic Coordinator refines patient and provider scheduling, manages medical information requests, and communicates test results within a collaborative care team that handles multiple concurrent tasks and workflow changes. Partnering with RNs, providers, and support staff, this coordinator maintains complete and timely patient documentation while continuously identifying opportunities to improve care team processes and the overall patient experience.

Role Responsibilities

• Manage patient and provider schedules for the assigned area.
• Complete the patient registration and check-in process.
• Use effective communication tools and skills to handle medical information requests and updates.
• Manage multiple technology applications simultaneously.
• Multi-task and prioritize appropriately while handling interruptions and changes.
• Improve work processes, environment, and the overall experience to serve customers and meet business goals.

Background & Experience

• Successful completion of a formal medical training program such as medical assistant, health unit coordinator, nursing assistant, or medical secretary, or a minimum of 1 year of comparable experience in a healthcare setting required.
• 2 or more years of experience in a medical setting required.
• Knowledge of third-party payors preferred.
• Knowledge of medical terminology and abbreviations preferred.
• Proficient telephone and computer skills required.
• Excellent public relations, communication, and prioritization skills required.
• Demonstrated focus on customer service and patient service with every interaction.
• Flexible and efficient with the ability to embrace change.
• Ability to work independently, demonstrate critical thinking skills, and engage in ongoing process improvement.
• Must be flexible to work various shifts and locations as required.

Sitting at the intersection of clinical research operations and patient engagement, the Clinic Coordinator develops study coordination from pre-screening through monitoring visits by collecting medical backgrounds, completing phlebotomy, administering injections, and maintaining investigational product accountability across assigned trials. Operating across sponsor relationships, recruitment activities, and Good Clinical Practice standards, this coordinator advances research quality by ensuring subject safety, data integrity, and professional interactions at every stage of the study.

Job Functions

• Coordinate clinical studies adhering to the principles of Good Clinical Practice.
• Collect initial medical background from patients and other appropriate sources.
• Work as a cohesive team member coordinating assigned studies and backing up other studies on location.
• Educate and provide information to patients, families, and community groups regarding clinical drug trials.
• Assist and support the recruitment team with pre-screen activities and other activities related to subject recruitment.
• Attend study-related training and site initiation meetings.
• Complete study visits from beginning to end, which may include phlebotomy, ECG collection, infusion vital collections, and administration of injections.
• Inventory, handle, and maintain accountability for all study supplies and investigational products.
• Facilitate study monitoring visits and prompt resolution of all study-related queries.
• Maintain professional and appropriate interactions with sponsors and all other study-related personnel, subjects, and families.

Minimum Qualifications

• Certified Clinical Research Coordinator or Certified Clinical Research Professional certification required.
• Excellent phlebotomy skills required and IV skills optional.
• Intermediate computer skills and prior electronic data capture experience required.
• Commitment to excellence and quality patient care.
• High organizational ability with strong attention to detail.
• Excellent time management skills.
• Critical thinking and problem-solving ability.
• Ability to work without supervision.
• Ability to work with all personalities.