Job Summary: 

• Supervise the cleaning team on a day-to-day basis and carry out certain cleaning activities as part of the cleaning team when required.
• Support the team, taking responsibility for training and development and maintenance of expectations related to all people management aspects, and ensuring strict confidentiality at all times.
• Produce and record information e.g. KPI monitoring information, equipment, and stock levels.
• Monitor and manage stock levels, including monthly stock checks of cleaning consumables.
• Ensure training is provided to the cleaning team including Colour Coding, COSHH, and PPE.
• Comply with the requirements of the Health and Safety at Work Act and emergency procedures 
• Ensure all cleaning equipment is properly stored, maintained, and used by staff, with faults reported to the Maintenance Team.
• Monitor PPE provision, adequacy, and audit to ensure appropriate usage by the team.
• Assist the Account Manager in delivering a service that meets specified standards, is safe, operates within budget and has effective improvement mechanisms to raise standards
• Assist in the preparation and review of the Cleaning Schedules.

Skills on Resume: 

• Team Supervision (Hard Skills)
• Training and Development (Hard Skills)
• Inventory Management (Hard Skills)
• Data Management (Hard Skills)
• Health and Safety Compliance (Hard Skills)
• Equipment Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Communication and Support (Soft Skills)

Job Summary: 

• Reporting to Cleaning Manager
• Undertake walks of all buildings daily to check up on staff and cleaning standards
• Ensure all operatives are wearing the correct uniform and PPE, and maintain accurate stock records to reflect this
• Working and cleaning in very high-profile buildings
• Cleaning and supervising offices to a highly specified standard including toilets, kitchenettes and any other areas instructed by Cleaning Manager
• Ensure that all areas are always cleaned to the specified standard
• Ensure the team is working productively and delivering the high standard expected
• Monitoring all staff and identifying training needs
• Complete Cleaning and Staff audits on a monthly schedule and record these using IT equipment
• Maintain accurate records of staff holiday requests and sickness absence

Skills on Resume: 

• Supervisory Skills (Hard Skills)
• Attention to Detail (Hard Skills)
• Organizational Skills (Hard Skills)
• Leadership Abilities (Soft Skills)
• Training and Development (Hard Skills)
• Auditing and Compliance (Hard Skills)
• Communication Skills (Soft Skills)
• Problem-Solving Skills (Hard Skills)

Job Summary: 

• Support the Cleaning Manager by attending meetings and hearings as a note-taker, making accurate and comprehensive notes of what was said
• Booking in and escorting visitors and contractors
• Consistently adhere to company policies
• Induct, instruct, train and develop staff through following contract-specific policies and procedures, and make accurate records of this training
• Ensure all locations consistently have adequate stock
• Take responsibility for the regular completion of quality audits and reports
• Understand, practise and always promote the importance of Health & Safety procedures and policies
• Carry out any other reasonable requests asked of you by the Cleaning Manager
• Take responsibility for ensuring that a safe system of work is produced and communicated to operatives before the commencement of the work activity
• Maintain excellent communication with other supervisors and the Cleaning Manager, through Teams Chat, emails and regular phone calls.

Skills on Resume: 

• Note-Taking (Hard Skills)
• Visitor and Contractor Management (Hard Skills)
• Policy Adherence (Hard Skills)
• Training and Development (Hard Skills)
• Stock Management (Hard Skills)
• Quality Audits (Hard Skills)
• Health & Safety Compliance (Hard Skills)
• Communication Skills (Soft Skills)

Job Summary: 

• Ensure Key Performance Indicators are achieved and reported on, ensuring all necessary documentation as associated with KPI reporting is completed.
• Ensure jobs are responded to within contract timescales
• Support the team in taking responsibility for training and development and maintenance of expectations related to all people management aspects including absence and timekeeping, retention, productivity, quality of work, uniform and appearance standards, behavior and attitude. 
• Take control of any informal conversations or counseling meetings related to this.
• Ensure good staff morale through counseling/coaching and be observant of staff needs
• Produce and record information e.g. SLA monitoring information, equipment and stock levels to contribute to the performance monitoring process, routine area checks
• Support the implementation of operational policies and procedures in line with Contract obligations
• Ensure compliance with company procedures for Health & Safety, Environment and quality, Service Delivery, Finance and HR.
• Identify team and individual training needs and ensure continuous development of staff through staff appraisals and performance reviews
• Ensure all staff are trained on Health & Safety issues

Skills on Resume: 

• Performance Management (Hard Skills)
• People Management (Hard Skills)
• Morale and Team Development (Soft Skills)
• Documentation and Reporting (Hard Skills)
• Policy Implementation (Hard Skills)
• Compliance (Hard Skills)
• Training and Development (Hard Skills)
• Health & Safety Awareness (Hard Skills)

Job Summary: 

• Ensure all cleaning equipment is properly stored, maintained and used by staff
• Be an integral member of a professional FM Service providing leadership and direction to the cleaning, and premises staff on a day-to-day basis
• Assist in ensuring Return to Work Interviews are carried out with all staff and liaising with HR in managing attendance levels for the section
• Ensure that staff are aware of the relevant risks and reporting procedures and will use the Risk Register to escalate issues that expose the Company to its staff
• Plan and monitor the tasks and activities of the FM staff and resolve service issues relating to unplanned absences due to vacancies and ill health
• Ensure that all new members of staff are appropriately inducted and able to carry out the job role effectively
• Assist the Contract Manager in delivering a service that meets specified standards, is safe, operates within budget and has effective improvement mechanisms to raise standards
• Use all materials and consumables by laid down practices ensuring the economic use of resources.

Skills on Resume: 

• Equipment Management (Hard Skills)
• Leadership (Soft Skills)
• HR Liaison (Hard Skills)
• Risk Management (Hard Skills)
• Task Planning and Monitoring (Hard Skills)
• Induction and Training (Hard Skills)
• Service Delivery (Hard Skills)
• Resource Management (Hard Skills)

Job Summary: 

• Ensure that all cleaning schedules are completed and checked daily.
• Monitor cleaning performance and conduct competency checks on facilities assistants and arrange re-training if required
• Work safely at all times giving due consideration to themselves and others.
• Carry out all related duties as may be allocated by the Contract Manager, and ensure strict confidentiality.
• Assist in the collection and delivery of laundry to the site
• Attend both internal and external training courses
• Re-schedule work and rotas to meet fluctuations in staffing levels/customer requests including covering of absence.
• Provide cover for other Supervisors where appropriate.
• Ensure that staff are checking equipment for faults and notifying the relevant person. 
• Report any structural and fabric defects to the relevant person.

Skills on Resume: 

• Organizational Skills (Hard Skills)
• Leadership (Hard Skills)
• Safety Awareness (Hard Skills)
• Confidentiality (Hard Skills)
• Flexibility (Soft Skills)
• Teamwork (Soft Skills)
• Attention to Detail (Hard Skills)
• Continuous Improvement (Soft Skills)

Job Summary: 

• Work closely with the customer to address any specific requirements or concerns.
• Actively work with the operations team to deliver the cleaning demands for match days, covering the build-up, the actual match, the post-match clean and have the venue ready for the next business day.
• Manage equipment, materials and stock levels
• Recruit, develop and manage the performance of all onsite operational cleaning staff to deliver the requirements within the venue.
• Take responsibility for carrying out general cleaning duties
• Control costs to ensure services are delivered within the agreed budget
• Ensure compliance with AFCW and OCS policies and procedures.
• Supervise quality control procedures to ensure high standards are maintained
• Conduct team briefings to cascade information to staff
• Ensure staff present a professional image

Skills on Resume: 

• Customer Service (Soft Skills)
• Operations Management (Hard Skills)
• Inventory Management (Hard Skills)
• Team Management (Hard Skills)
• Cleaning Expertise (Hard Skills)
• Budget Management (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Ensure Cleaning staff provide a high standard throughout the site adhering to cleaning schedules and checklists.
• Manage and monitor standards of performance and quality of cleaning through audit assurance checks
• Coordinate staff rotas and manage associated time and attendance system Kronos.
• Establish and maintain satisfactory relationships with the customer and the client including attending regular customer and client meetings
• Ensure customer and client audits are completed to the highest standard and resolution of any areas that need improvement.
• Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, accommodation blocks
• Ensure all daily paper/computer work is complete and that inventories and statistical reports are completed correctly and at the right time.
• Maintain a variety of operating and general records and to prepare reports
• Deputize for the group cleaning manager or deliver holiday cover
• Take responsibility for ordering stock for the site
• Participate in the Health and Safety Policy of the company and report any dangers, near misses, or hazards encountered to the Group Cleaning Manager

Skills on Resume: 

• Quality Assurance (Hard Skills)
• Staff Coordination (Hard Skills)
• Client Relationship Management (Soft Skills)
• Auditing and Improvement (Hard Skills)
• Administrative Efficiency (Hard Skills)
• Record Keeping (Hard Skills)
• Leadership and Delegation (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Oversee a team of 10-15 members of staff and promote a positive work environment by building and maintaining business relationships
• Establish company cleaning standards and procedures and ensure staff are fully trained in Health and Safety practices
• Maintain a recruitment drive to fulfil all operational gaps minimising costs and produce annual reviews and schedules to maximise team performance.
• Inspect cleaning equipment carried out regularly and expertly for any replacements and to minimize waste or misuse.
• Ensure compliance with the required cleaning specifications for the required building.
• Complete on-the-job training and carry out cleaning audits and compliance checks.
• Be on call at weekends on a rota system(additional payment paid).
• Be able to drive and have a vehicle with business insurance for use.
• Clean as and when required.

Skills on Resume: 

• Leadership and Team Management (Soft Skills)
• Training and Development (Hard Skills)
• Recruitment and Performance Management (Hard Skills)
• Equipment Maintenance and Resource Management (Hard Skills)
• Compliance and Quality Assurance (Hard Skills)
• On-call Availability (Soft Skills)
• Driving Skills (Hard Skills)
• Hands-On Cleaning Skills (Hard Skills)

Job Summary: 

• Leading and motivating a team of staff to ensure they provide the best possible customer service.
• Supporting the FM team in the absence of the Contract Manager.
• Monitors the performance of direct reports conducting performance reviews and providing training and coaching where necessary.
• Ensure the completion of regular audits within the customer areas.
• Assist in the implementation and maintenance of a safety-driven culture across the site.
• Proactively maintain the highest standards of cleaning and hygiene whilst supporting the team.
• Maintain a healthy and safe place of work and cooperate with managers in the implementation of health and safety matters.
• Report all accidents, incidents, or near misses to the line manager immediately after they occur and cooperate with any company investigations.
• Support the continuous learning and development of the team
• Work closely with Duty Management on sharing best practices and encourage a supportive and professional environment.

Skills on Resume: 

• Leadership (Soft Skills)
• Team Management (Hard Skills)
• Performance Management (Hard Skills)
• Auditing (Hard Skills)
• Safety Management (Hard Skills)
• Hygiene Standards (Hard Skills)
• Health and Safety Compliance (Hard Skills)
• Training and Development (Hard Skills)

Job Summary: 

• Supervise and direct cleaning operatives employed on site, and allocate tasks daily within guidelines laid down.
• Ensure premises are cleaned to required standards and complete appropriate documentation in connection with this.
• React to emergencies involving cleaning/housekeeping to ensure the continual maintenance of a safe and hygienic environment for customers.
• Understand the role of the service in meeting the differing needs and expectations of the range of customers.
• Co-ordinate leave, certify timesheets and report any problems affecting the team's ability to clean through the appropriate channels.
• Carry out induction and basic training of new staff.
• Complete any relevant paperwork such as timesheets, store orders, and recess sheets.
• Monitor supply and usage of cleaning materials.
• Undertake any necessary duties and requests by the management team

Skills on Resume: 

• Supervisory Skills (Hard Skills)
• Emergency Response (Hard Skills)
• Customer Focus (Soft Skills)
• Team Management (Hard Skills)
• Training and Development (Hard Skills)
• Administrative Skills (Hard Skills)
• Inventory Management (Hard Skills)
• Adaptability and Initiative (Soft Skills)