CLAIMS ASSOCIATE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
The Claims Associate is adept in financial management methods, insurance risk, reinsurance costs, and underwriting, including claims and reinsurance underwriting. This role requires a deep understanding of insurance industry practices, including coverage analysis, claim investigation, and adjudication, complemented by strong negotiation, selling, and advocacy skills. Detail-oriented and analytically skilled, the associate excels in both written and oral communication, works effectively independently or in a team, and demonstrates exceptional organizational and task management abilities.
Essential Hard and Soft Skills for a Standout Claims Associate Resume
- Claims Processing
- Knowledge of Insurance Policies
- Regulatory Compliance
- Data Analysis
- Microsoft Office Proficiency
- Documentation Skills
- Use of Claims Management Software
- Understanding of Medical Terminology
- Financial Analysis
- Risk Assessment
- Communication
- Attention to Detail
- Problem-Solving
- Empathy
- Customer Service
- Negotiation
- Time Management
- Adaptability
- Teamwork
- Decision Making
Summary of Claims Associate Knowledge and Qualifications on Resume
1. BA in Business Administration with 3 years of Experience
- Experience as a TPA medical claims examiner or Health Insurance Company medical claims examiner
- Ability to excel in a team-oriented environment
- Ability to prioritize assigned groups based on claim volume, renewal dates and check cycles
- Strong analytical and detail-oriented aptitude; a high degree of accuracy
- Excellent communication and organizational skills
- Ability to manage time effectively, set priorities and meet deadlines
- Ability to learn and adapt to change
- Desire/ability to work successfully in a small, entrepreneurial company environment
- Experience in Healthcare-related insurance
- Experience in claims, insurance, fraud or other related fields
2. BA in Health Administration with 2 years of Experience
- Strong, independent decision-making skills while maintaining great relationships with the sales department
- Ability to work quickly and handle requests
- Capable of meeting multiple deadlines occurring at the same time
- Ability to prioritize various requests and handle changing priorities
- Excellent organizational skills with strong attention to detail
- Good communication skills
- Strong customer service orientation
- Excellent customer service orientation
- Proficient with Microsoft Office Software
- Good communication skills, both oral and written
3. BA in Economics with 3 years of Experience
- Knowledge of CIP designation complete or in progress
- Experience and exposure to financial management methods, the nature of insurance risk and reinsurance costs, underwriting, claims underwriting and reinsurance.
- Knowledge and applied experience in the insurance industry, insurance coverage, as well as investigation and adjudication of claims
- Effective and professional negotiation, selling, and advocating skills and the ability to organize and complete work on time and within budget
- Effective written and oral communication skills
- Able to work independently as well as with others
- Able to prioritize tasks and manage work
- Detail-oriented with analytical ability
- Ability to obtain licenses
- Strong planning & organization skills