CIB OPERATIONS ANALYST JOB DESCRIPTION

A CIB Operations Analyst is someone who keeps trade flow, risk data, and documentation controls moving accurately every day. In Corporate and Investment Banking, that scope spans back-office settlement across DTC and international clearing systems as well as operational risk frameworks governed by Controls Self-Assessments and Key Risk Indicator reporting. Regulatory demands around client contractual agreements and currency exposure mean that errors compound fast. The role answers directly to business controls teams and senior governance forums, making precision a daily professional standard.

As the CIB Operations Analyst, you are accountable for maintaining the integrity of trade processing, reconciliation, and risk reporting within a fast-moving CIB environment, where downstream regulatory and client exposure depends on accuracy at every step. You will work across multiple lines of business, supporting treasury desks, operations risk functions, and documentation management programs under the direction of regional and global leads.

Career Impact: Experience across DTC settlement, FX Nostro management, and operational risk frameworks positions a CIB Operations Analyst for progression into specialist or senior operations roles within global investment banking.

Business Impact: Accurate daily reconciliations, timely regulatory submissions, and controlled documentation processes directly protect the firm from exposure during events such as ratings downgrades or currency devaluations.

Growth Opportunity: Working across the trade lifecycle, risk governance, and records compliance in a single seat accelerates the development of cross-functional CIB expertise that feeds into roles such as Operations Manager or Risk Analyst.

• Design and maintain filing systems, retention schedules, and document classification schemes to support regulatory compliance across lines of business.
• Administer back-office trade processes from capture through settlement, including corporate actions and securities position maintenance.
• Perform daily reconciliations of internal general ledger accounts, Nostro balances, and securities positions to identify and resolve operational breaks.
• Monitor trade data submitted to regulatory systems and correct errors before reporting deadlines to ensure accuracy of firm records.
• Compile Key Risk Indicators, Management Information reports, and governance packs for senior stakeholders and committee review on a recurring cadence.
• Support identification and escalation of non-adherence to operational risk policies, controls frameworks, and Business Continuity Plan requirements.
• Liaise with global partners across IT, Compliance, and Operations Risk to resolve ad-hoc issues and drive process improvement initiatives.
• Train and guide staff responsible for document management to standardize information sources and record-handling practices across the organization.

• Bachelor's degree in Finance, Business Administration, Economics, or equivalent work experience.
• 1 or more years of experience in banking or financial services operations, with exposure to trade processing or risk reporting functions.
• Understanding of financial reconciliation principles, including general ledger balancing, debits, credits, and journal entries.
• Demonstrated ability to gather, manage, and analyze data from multiple sources to produce accurate reports and dashboards.
• Knowledge of FX products, trade lifecycle concepts, or securities settlement processes within a CIB or broker/dealer environment.
• Strong written and verbal communication skills, with experience coordinating across multiple internal stakeholders and global teams.
• Proven organizational skills with the ability to manage competing deadlines and maintain accuracy under time pressure.

• Prior exposure to DTC, Clearstream, DTCC, or other international clearing and settlement systems within a securities operations context.
• Familiarity with operational risk frameworks, Controls Self-Assessment processes, or KRI reporting in a regulated financial institution.
• Experience with records management programs, document classification schemes, or compliance-driven document retention policies.
• Proficiency in building and maintaining databases or workflow tools using spreadsheets and collaboration platforms.

• Daily reconciliation break rate, measuring how many open items remain unresolved at the end of business.
• Trade settlement fail rate across domestic and international positions, tracked against clearing system deadlines.
• KRI and governance pack delivery accuracy, measured by error-free submission rate to senior committees.
• Nostro balance discrepancy resolution time, reflecting speed of identifying and correcting FX cash breaks.
• Document retention compliance rate, reflecting percentage of LOB records classified and stored per regulatory schedule.
• Typical tools: spreadsheet and data tools (commonly Excel with macros); document and workflow platforms (commonly SharePoint).

• Base Salary Range: $55,000 to $80,000 annually, depending on seniority and location
• Bonus: Discretionary performance bonus, typically 5 to 15% of base salary
• Equity: Generally not offered at this level in banking operations roles
• Health Benefits: Medical, dental, and vision coverage; employer contribution standard
• PTO: 15 to 20 days annually, plus public holidays
• Common Perks: Tuition reimbursement, professional certification support, transit benefits

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Employment is contingent upon satisfactory completion of a background check, which may include criminal history and credit history review consistent with applicable law. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under federal, state, or local law. Reasonable accommodations are available to individuals with disabilities throughout the application and employment process upon request. Candidates must be authorized to work in the United States.

The CIB Operations Analyst owns a controlled, cross-LOB documentation process, driving regional records management initiatives and implementing retention, storage, and disposal schedules to protect the firm against regulatory and risk exposure. Working alongside Compliance, Regulators, and multiple lines of business, this role delivers a standardised information framework that supports the firm's ability to meet contractual and legal obligations.

Key Responsibilities

• Drive regional records management initiatives and data clean-up efforts.
• Establish retention and disposal schedules.
• Analyse and resolve records management issues.
• Implement maintenance, storage, retention, retrieval, and destruction of records and documents.
• Consolidate all Line of Business files at client level.
• Organise, read, label, index, inventory, and file each document by file level in the respective filing room.
• Maintain documentation records in appropriate systems and applications, ensuring compliance with relevant legislation and regulations.
• Collaborate with multiple lines of business to improve and consolidate document management functions.
• Design and develop filing systems, business classification schemes, and records management workflows.
• Standardise information sources throughout the organisation.
• Train and supervise staff responsible for managing records.
• Act as the central cross-LOB Local Information Owner for Document Management systems and tools roll-out within the location.

Required Qualifications

• Degree or Diploma in a relevant field.
• Proficiency in Excel and SharePoint, including database creation and management.
• Strong command of written and spoken English.
• Detail-oriented and able to work independently with accuracy and attention to deadlines.
• Strong analytical, conceptualisation, and problem-solving skills.
• Good project management skills.
• Strong communication and negotiation skills to persuade adherence to records management guidelines.
• Demonstrable self-motivation and strong customer focus.
• Ability to work effectively in a control-conscious, team-oriented environment.

Embedded within back-office operations, the CIB Operations Analyst administers the full trade process from capture to settlement, including corporate actions, cash payments, and regulatory reporting. Working closely with clearing systems such as DTC, Clearstream, and CTM, this role ensures accurate books and records while reconciling general ledger and bank accounts to support daily business continuity.

Core Functions

• Administer the back-office trade process from capture to settlement, including associated internal controls.
• Process and monitor cashiering functions of Broker/Dealer.
• Resolve operational breaks and remediate fails.
• Manage the digital flow of trades into books and records and perform reject maintenance.
• Pre-match trades diligently as early as trade date.
• Settle domestic and foreign securities in relevant markets using domestic and international clearing systems.
• Administer Corporate Actions and Stock Record Maintenance.
• Perform cash payments for trade settlement, collateral movement, and other firm needs.
• Review daily trade data sent to regulatory systems and correct errors.
• Reconcile internal general ledger and bank accounts at the close of business daily.

Qualifications & Experience

• Bachelor's Degree, preferred.
• 1 to 2 years of experience in varied operational roles, particularly in the cashiering function of a broker/dealer.
• Prior experience in a DTC/International Settlements role with a track record of using systems to support the business, including FIS Phase 3, Clearstream, DTCC, and CTM.
• Experience working under pressure and meeting hard deadlines.
• Understanding of Financial Reporting, including balancing accounts, debits, credits, and journal entries.
• Advanced proficiency in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Exceptional organisational skills with an ability to focus on transaction details and prioritise critical tasks.

Reporting to Business Controls leadership, the CIB Operations Analyst supports risk reporting and preparation for governance forums, including adherence to the risk management framework, policies, and controls. Partnering with business teams to gather data, maintain process maps, and manage incidents, this role enables senior management to monitor and respond to operational and compliance risk across the organisation.

Primary Duties

• Support the business in identifying, monitoring, measuring, and managing risks and controls.
• Identify and escalate occurrences of non-adherence to established processes to enable compliance.
• Provide analysis and insights into potential risk issues and impacts across the business.
• Gather data from a variety of sources and compile and maintain reports, dashboards, and presentations.
• Prepare Management Information, Key Risk Indicators, and other reporting for Senior Management into weekly or regular governance forums.
• Assist with preparation of papers and packs and minute-taking for committees.
• Manage incidents and issues of a non-complex nature.
• Review and update data in operational risk systems to ensure accuracy and completeness.
• Prepare information for annual and semi-annual GM attestations and Controls Self-Assessment.
• Manage Business Continuity Plans, team mailbox, and Operational Risk in Projects policy compliance monitoring.
• Maintain a process map and control framework register as well as a Vendor register.

Skills & Qualifications

• 1 year of experience in a risk role, including Operational Risk, Compliance, Financial Crime, Credit Risk, Market Risk, or Prudential risk.
• Experience in web publishing, including the internet and SharePoint.
• Experience in planning, coordination, and reporting activities.
• Knowledge of lending products.
• Intermediate to advanced proficiency in Excel, Word, and PowerPoint.
• Strong analytical and problem-solving skills.
• Ability to manage data generation and analysis.
• Relationship-building and teamwork skills.
• Proactive, organised, and outcomes-focused approach with the ability to achieve objectives in a changing environment.

Sitting at the intersection of FX operations and treasury support, the CIB Operations Analyst delivers daily trade monitoring, reconciliations, and Nostro balance reporting across systems to ensure accurate control of the FX Currency desk. Operating across global partner teams including IT, Ops Risk, and international Operations, this role supports the streamlining of processes and compilation of MIS reports for senior stakeholders.

Duties

• Provide operational support for the FX Currency desk and Treasury team.
• Perform control functions including daily trade monitoring, reconciliations across systems, and failed trades management.
• Maintain daily logs with breaks and monitor potential trends.
• Communicate clearly and in advance with Treasury on all FX Nostro balances on a daily basis.
• Liaise with global partners including IT, Support, Ops Risk, and other Operations teams on an ad-hoc basis.
• Streamline and enhance daily processes.
• Assist in compiling MIS reports for senior stakeholders.

Requirements

• Experience in FX-related products.
• Experience working with colleagues based in multiple locations globally.
• Knowledge of the FX life cycle.
• Strong analytical skills with proficiency in Excel, including Macros.
• Excellent written and verbal communication skills.
• Outstanding customer service skills with the ability to perform under pressure and meet deadlines.
• Flexible approach to working hours.