CERTIFICATION MANAGER JOB DESCRIPTION

A Certification Manager is the person accountable for getting a product approved and keeping it approved. That sentence is short by design. The full weight of the work behind it spans regulatory authority relationships, type approval submissions, national infrastructure test authorizations, and market-entry compliance across regional certification schemes - none of which moves without someone owning the plan, the documentation, and the stakeholder queue. The role sits within product development or regulatory affairs, reporting to engineering or compliance leadership, and its output determines whether a product reaches market on schedule or stalls at a regulatory gate.

As the Certification Manager, you own the end-to-end certification planning process for products and subsystems, coordinating with Notified Bodies, Designated Bodies, and local authorities to secure approvals on schedule and maintain compliance through every product change. You operate within a product or regulatory affairs function, working alongside engineering, product management, and external assessors to protect market access across multiple regional certification schemes.

Career Impact: Owning type approval and Authorization for Placing on the Market builds a recognized specialization that Regulatory Affairs and product leadership teams actively recruit for at senior and principal levels.

Business Impact: When certification milestones slip, product launches stall and market entry windows close - the Certification Manager is the person who prevents that outcome for every product in the portfolio.

Growth Opportunity: Exposure to EU directives, TSIs, regional standards, and multi-country certification schemes positions you to move into Regulatory Affairs leadership or global compliance strategy roles.

• Define the certification process and produce a certification plan aligned to product strategy and authorization timelines.
• Manage the selection of Notified Bodies and Designated Bodies for each certification program.
• Coordinate collection of compliance evidence and manage assessment processes with regulatory authorities and external assessors.
• Prepare and submit certification documentation to stakeholders, managing Q and A with authorities through to approval.
• Maintain local product certificates through renewals, product changes, and obsolescence in line with regional scheme requirements.
• Monitor regulatory authority relationships across assigned markets to ensure smooth product compliance and timely issue resolution.
• Support product change committees by advising on certification impact and ensuring compliance is maintained after approved changes.
• Lead or contribute to authorization project teams, managing budget, schedule, and documentation for each certification program.

• Bachelor's degree in Engineering, a technical discipline, or equivalent work experience.
• 5 or more years of certification or regulatory authorization experience, with demonstrated exposure to national or regional market approval processes.
• Knowledge of applicable certification frameworks including EU directives, Technical Specifications for Interoperability, and regional standards bodies.
• Experience selecting and managing Notified Bodies, Designated Bodies, or equivalent third-party assessment organizations.
• Demonstrated ability to prepare and manage regulatory submission documentation through the full approval cycle.
• Strong stakeholder management skills, including external relationship management with regulatory authorities and assessors.
• Fluent written and verbal communication in English.

• Experience with certification across multiple regional markets, including Latin America or Asia-Pacific regulatory schemes.
• Background in a regulated engineering domain such as Railways, Automotive, Aerospace, or Consumer Goods manufacturing.
• Familiarity with ISO 17025, ISO 9001, or product-specific standards relevant to the dominant product category.
• Proficiency in a second language relevant to the certification markets supported.

• Certification approvals delivered on or before the planned authorization date, measured per program.
• Lead time from submission to authority approval, tracked against program baseline for each certification file.
• Number of urgent non-compliance cases resolved within 48 hours, reflecting responsiveness to authority inquiries.
• Certificate renewal rate, measuring the proportion of active certificates maintained without lapse across the managed portfolio.
• Product change certification impact assessments completed within agreed review windows, supporting uninterrupted market access.
• Typical tools: Regulatory data management platforms (commonly OSS or ERADIS); document management systems for submission file preparation.

• Base Salary Range: $90,000 to $125,000 annually, depending on experience and market scope.
• Bonus: annual performance bonus, typically 8 to 12 percent of base salary.
• Equity: not standard for this function; offered selectively at senior levels in large product companies.
• Health Benefits: medical, dental, and vision coverage standard across US employers in this sector.
• PTO: 15 to 20 days annually, plus public holidays.
• Common Perks: Professional development funding for regulatory training, travel coverage for authority meetings, and potential overseas assignment opportunities.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required for this position, and employment is contingent on successful completion of a background check. Accommodation under the Americans with Disabilities Act is available to qualified individuals upon request during the application or employment process. All applicants are evaluated without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.

The Certification Manager owns the full review cycle for completed tax files and financial statements, advising clients on accounting organization and recommending actions to Executive Committees and engagement partners. Working within an accounting firm, the manager trains and supervises staff while contributing to work tool improvements that strengthen service delivery across the client portfolio.

Key Responsibilities=

• Review completed tax files and returns for each company.
• Challenge financial statements and advise clients on accounting organization and business management.
• Make recommendations to the client's Executive Committee and the Partner responsible for the file.
• Supervise employees in close collaboration with other managers.
• Participate in work tools improvement and development.
• Perform accounting research and train employees according to company standards.

Required Qualifications

• Bachelor's degree in Accounting.
• CPA title required.
• 2 to 4 years of experience in an accounting firm.
• Excellent knowledge of accounting and tax standards.
• Strong analytical skills, attention to detail, and impeccable time management.
• Fluent verbal and written communication in French.

Embedded within the Regulatory Affairs function, the Certification Manager delivers end-to-end management of local product certificates across their full lifecycle, from market introduction through obsolescence, covering operations in Chile, Peru, and Bolivia. Working closely with Standards and Regulations Committees and local authorities, the manager ensures ongoing product compliance and supports product change decisions that protect market access across the region.

Core Functions

• Manage local product certificates throughout the entire product lifecycle, including market introductions, renewals, product changes, and obsolescence.
• Create and maintain product regulation data available on product websites.
• Provide certification support for customers and authorities across Chile, Peru, and Bolivia.
• Align with Regulatory Affairs and Standards and Regulations Committees on department specifics.
• Maintain relationships with local authorities to ensure smooth product compliance.
• Advise and support product change committees on local product compliance.

Qualifications and Experience

• At least 5 years of relevant experience in product certification covering conventional lighting and LED lighting on lamps, lamp modules, and luminaires.
• At least 5 years of experience with legislation and regulation required to access local and regional markets.
• Experience with regulated data submission requirements for compliant product certification.
• Knowledge and experience in certification management and reporting.
• Able to be a real team player with positive vibes. 

Reporting to site leadership, the Certification Manager shapes compliance across SHE policies, statutory inspections, and plant safety requirements at an operational facility. Partnering with Training Managers and operational staff, the role enables consistent standards performance and closes competence gaps that protect the business from regulatory and safety risk.

Primary Duties

• Implement and maintain all SHE policies and procedures across the site.
• Ensure statutory inspections are carried out within required timescales and resulting actions are resolved promptly.
• Track competence of operational staff accurately and develop monthly training KPIs.
• Manage Training Managers to reduce competence gaps and deliver qualifications on time.
• Ensure plant and machinery conforms with safety requirements at all times.
• Implement centre policies and follow quality assurance processes.

Skills and Qualifications

• Management experience in operational activities with a track record of driving results.
• Demonstrated ability to influence and persuade managers.
• Experience working collaboratively and cultivating innovation.
• Experience attracting and developing talent.
• Strong attention to detail and ability to meet tight deadlines.

Sitting at the intersection of engineering compliance and regulatory authorization, the Certification Manager defines certification processes, selects Notified and Designated Bodies, and manages the full collection and submission of compliance evidence across multi-site projects. Operating across Railways, Automotive, or Aerospace domains, the role ensures that intermediate and final authorizations are obtained on schedule to support national infrastructure testing and project delivery.

Duties

• Define the certification process and provide the certification plan according to strategy.
• Manage certification planning to obtain necessary authorizations on schedule.
• Select and clarify certification requirements and define means of proof for compliance.
• Manage the selection of Notified Body and Designated Body.
• Manage collection of certification evidence using standard tools and coordinate assessment processes with authorities.
• Prepare and submit documentation to certification stakeholders and manage Q and A with authorities and assessors.
• Provide intermediate authorizations for testing on national infrastructures.

Experience and Qualifications

• At least 3 years of experience mastering certification processes in Railways, Automotive, or Aerospace.
• At least 2 years of train system and subsystem knowledge.
• Fluency in English and knowledge of other languages. 
• Strong external relationship management with authorities.
• Ability to work in dynamic, multi-site project environments and travel for short periods.

A key member of the Programme delivery team, the Certification Manager processes certification applications, reviews technical reports, and issues professional recommendations that ensure projects meet BIM, IoT, and Smart Cities standards on time and within budget. Collaborating across client organizations and internal teams, the role directly supports accurate revenue forecasting and profitable delivery of technically rigorous certification projects.

Functions

• Process all certification applications timely and effectively.
• Review technical reports and make certification recommendations through professional judgement.
• Manage applications to ensure delivery within timeframes.
• Maintain excellent communication with clients throughout project delivery.
• Deliver projects to customer expectations, deadlines, and high technical quality standards.
• Provide accurate revenue forecasts as required by the Programme Manager.

Technical Qualifications

• Degree or equivalent in a relevant technical subject such as Engineering, IT, or Architecture.
• Knowledge of BIM, IoT, and Smart Cities.
• Knowledge of relevant standards including BIM, Quality, Information Security, ISO 17021, and ISO 17025.
• Experience in the Construction industry and Built Environment preferred.
• Excellent verbal and written communication skills for technical and non-technical audiences.
• Strong organisation, planning skills, and familiarity with office IT systems.
• Ability to work collaboratively in a complex global matrix environment.

The business impact of Asia Global Selling depends on the Certification Manager, who leads program roadmap development, designs success metrics, and directs internal stakeholders and external agencies to build certification content that closes employee skill gaps at scale. Based within a cross-functional international environment, the manager drives adoption across multiple teams while continuously refining the user experience of the certification program.

Accountabilities

• Own certification program roadmap and strategy development for Asia Global Selling employees.
• Design and track success metrics to measure program success and business impact.
• Identify business opportunities and lead internal stakeholders and external agencies to develop certification content.
• Work with multiple teams to drive program adoption and continuously enhance user experience.
• Keep up with latest trends in education, certification, and development technology.

Background and Experience

• 5 or more years of experience in Program Management.
• Proven experience initiating new programs in cross-functional and international collaboration.
• Solid experience managing complex programs in fast-paced and changing environments.
• Outstanding verbal and written skills in Chinese and English.
• Experience in internal training and qualification program management.
• Ability to accommodate rapid change and ambiguity.

As the Certification Manager, this role leads delivery of SOC 1, SOC 2, ISAE 3000, and ISO 27001 assurance reports while building and maintaining a Governance Program that integrates Information Security and Risk Management objectives across a global matrix organization. The GRC and assurance team relies on this work to achieve efficiency gains, support external audit processes, and provide key stakeholders with monthly, quarterly, and annual performance metrics.

Leadership Responsibilities

• Lead the successful delivery of assurance and certification reports such as SOC 1, SOC 2, ISAE 3000, and ISO 27001.
• Achieve efficiency gains and cost reduction by centralising delivery of assurance reports.
• Partner with internal stakeholders to drive successful completion of remediation activities.
• Support the development of a Governance Program integrating Information Security and Risk Management objectives.
• Publish monthly, quarterly, and annual metrics from managed programs to key stakeholders.
• Identify, design, and implement digitization and automation into GRC solutions.
• Manage team leaders, assign work, allocate resources, monitor results, and control costs.

Professional Experience

• Bachelor's degree in an IT discipline.
• CISA, CGEIT, or CRISC certification required.
• 5 or more years of experience in Information Security Auditing and overseeing IT governance programs.
• Experience managing audits with external assessors, preferably Big 4.
• Working knowledge of assurance standards such as SSAE 16, SSAE 18, and ISAE 3402.
• Experience with GRC solutions and industry standard control frameworks such as NIST CSF and ISO 27001.
• Strong verbal and written communication skills including proficiency in Microsoft PowerPoint.
• Proven negotiation and influence skills with external parties.
• Ability to work effectively across time zones and national boundaries.

Certification Manager delivers day-to-day operations of Fair Trade USA's seafood and consumer packaged goods certification programs, overseeing audits, issue resolution, and Conformity Assurance Body oversight to maintain credible and efficient supply chain assurance. The work directly supports compliance with Fair Trade USA Standards and guarantees the integrity of claims across each certified product's supply chain.

Day-to-Day Responsibilities

• Manage day-to-day operations of certification programs for seafood and consumer packaged goods.
• Ensure certification activities including audits are carried out by partners in line with standard operating procedures.
• Monitor, assign, process, investigate, and follow up on issues raised by internal and external stakeholders.
• Carry out field and desk-based assessments of Conformity Assurance Bodies and auditors as part of the Oversight Process.
• Co-create, improve, and conduct CAB and auditor trainings.
• Lead implementation of recognition programs such as SLCP and MSC.
• Collaborate with Standards to liaise on compliance interpretation and contribute to team goals.

Minimum Qualifications

• Minimum four years of experience in certification, verification, auditing, auditor training, sustainability, or quality management systems.
• Bachelor's degree in a related discipline or equivalent work experience.
• Good understanding of global supply chains, primary production, and manufacturing processes.
• Strong project and process management skills with ability to manage multiple priorities.
• Proficiency in MS Office, with Salesforce, Tableau, and RizePoint a plus.
• Exceptional oral and written communication skills with cultural sensitivity.
• Skills in additional languages beyond English are a plus.

The Certification Manager owns the full authorization lifecycle for vehicle platforms and subsystems, from strategy development through end-of-warranty support, coordinating with NoBo, DeBo, and customer stakeholders to achieve Vehicle Type Authorization and Authorization for Placing on the Market. Working within the product engineering organization, the manager leads Authorization project teams, manages budget and schedule, and ensures the Certification and Authorization Management System is applied consistently across all domains of responsibility.

Role Responsibilities

• Manage Authorization activities to achieve Vehicle Type Authorization and Authorization for Placing on the Market.
• Coordinate and lead the Authorization process for projects and vehicle platforms through all phases until end of warranty.
• Manage stakeholder relationships with all instances and bodies involved in the Authorization process.
• Develop authorization strategy as input to product roadmaps and manage budget, schedule, and documentation.
• Lead an Authorization project team consisting of Sub-Project Leads and Engineers.
• Provide technical expertise and implementation feedback for the Certification and Authorization Management System.
• Support, supervise, and develop Certification and Authorization Engineers.

Education and Experience

• University degree (B.Sc., M.Sc. or equivalent) or equivalent working experience.
• 5 to 10 years of postgraduate working experience with proven Certification and Authorization record.
• 3 to 5 years of experience in project assignments.
• Knowledge and experience in authorization file documentation and relevant standards including EU directives, TSIs, and national standards.
• Experience with tools such as OSS and ERADIS is beneficial.
• Fluent in English, German is a plus.

Reporting to the Device Certification team leadership, the Certification Manager leads multi-disciplinary 5G device certification projects from requirements planning through issue resolution, serving as the primary facilitator between the DISH 5G network team and device OEMs prior to market launch. Partnering with cross-functional stakeholders across the Retail Wireless division, the role enables compliant, on-schedule device approvals that support network feature deployment and commercial readiness.

Project Responsibilities

• Lead complex, multi-disciplinary 5G device certification projects from start to finish.
• Work with stakeholders to plan requirements, identify risks, and manage project schedules.
• Serve as primary facilitator for conveying 5G network requirements from the network team to the organization.
• Support and drive approvals of wireless devices, including generation and maintenance of compliance matrix documents.
• Report project status, drive issue resolution with device OEMs, and log and track testing issues.
• Analyze new network features and provide requirements to OEMs for device testing guidance.

Knowledge Skills and Abilities

• Bachelor's or Master's in Computer Science, Electrical Engineering, or equivalent.
• Minimum 8 years of engineering experience working on phones or similar cellular network products.
• 3 or more years of experience in mobile product network certification on network-specific configurations and feature testing.
• Experience with wireless RATs and protocols such as IMS, 5G, LTE, 3G, VoLTE, and WiFi Calling.
• Strong software program or project management experience.
• Excellent writing and interpersonal skills.
• Experience working with vendors and partners.

Embedded within the Research and Development team in Rydalmere, the Certification Manager delivers ongoing product compliance by managing certificates of approval, coordinating internal and external laboratory testing, and applying EESS ERAC system requirements across new and existing product lines. Working closely with the engineering design team, the role ensures all products are certified to required Australian and International Standards before and throughout their market life.

Scope of Work

• Manage certificates of approval, supplier declarations, certificates of suitability, MEPS, GEMS, AGA, Watermark, and Standards Mark.
• Manage testing with internal and external laboratories and conduct product audits as required.
• Support and provide compliance knowledge into new product development by liaising with the engineering design team.
• Apply EESS ERAC system requirements to the approval process for products.
• Manage the Regulator's National Certification Database.

Position Requirements

• Background in product development or test laboratory environment.
• Experience in certification of consumer goods.
• Knowledge of Australian and International Standards, especially AS/NZS60335 series, AS/NZS5263, and CISPR14.1.
• Exposure to ISO 17025 and ISO 9001 desirable.
• Strong communication, problem-solving, and attention to detail skills.

The Certification Manager for accreditations and internal quality refines the global certification review process by performing decisions, spot checks, and technical certifier training while serving as the worldwide contact point between the certification body and internal clients across the Product Service division. Success in the position means that assessments by external organizations such as ZLS and DAkkS are planned and followed up effectively, and audit results are documented accurately to support continuous improvement.

Operational Focus

• Perform certification reviews and make decisions on certification matters.
• Perform spot checks, analyze for improvement potential, and review implementation outcomes.
• Serve as worldwide contact for divisional units regarding all relevant certification aspects.
• Plan, prepare, participate in, and follow up on assessments by external organizations such as ZLS and DAkkS.
• Conduct technical certifier trainings (face-to-face and online) for updates in the certification process.
• Document audit results in IT tools.

Qualifications and Experience

• Completed university degree in a technical field.
• Experience in project management combined with a background in testing and certification processes.
• Experience collaborating with accreditation bodies and notifying authorities preferred.
• Experience communicating with German authorities or accreditation bodies.
• Practical, solution-oriented thinking with strong attention to detail.
• Excellent command of German and English (spoken and written).
• Willingness to travel and potentially accept an overseas secondment.

The Certification Manager manages the qualification team responsible for classifying all auditors and reviewers as the business expands into new and existing portfolios, defining strategy, conducting qualification reports, and maintaining awareness of Medical Device market regulations. The work directly supports the organization's growth by ensuring a credible, current, and well-maintained qualification framework aligned to regulatory requirements.

Strategic Responsibilities

• Define qualification strategy and lead code onboarding.
• Lead the qualification team and develop a maintenance strategy for certifying all auditors and reviewers.
• Produce performance reviews for current business and identify areas of improvement.
• Conduct qualification reports and statistics based on current market regulations.
• Stay continuously up to date with the market and key areas to successfully qualify technical experts.

Requirements

• Successfully completed Scientific or Engineering degree (BSc or MSc).
• 3 or more years of experience in project management or Medical Device roles in Quality or Regulatory.
• Knowledge of Medical Device market and Medical Device Regulations.
• Fluent in English, French preferred.
• Excellent verbal and written communication skills.