BUSSER JOB DESCRIPTIONS

A busser is the person who keeps a dining room moving. Without this work, tables sit uncleared, water glasses run dry, and servers lose the support they need to deliver consistent service. The Busser owns the physical flow of the front-of-house - tracking table status, resetting covers between guests, and maintaining county health department sanitation standards throughout every shift. This role sits at the edge of guest interaction and back-of-house coordination, making it one of the most physically active and pace-setting positions on any restaurant floor.

As the Busser, you maintain table readiness and dining area cleanliness across all sections of a full-service restaurant, directly enabling servers to focus on guest experience. You report to restaurant management and work alongside servers, food runners, and host staff to sustain service flow from open to close.

Career Impact: Building experience as a Busser in a full-service restaurant establishes a practical foundation for advancement into server, food runner, or shift lead roles within the hospitality industry.

Business Impact: When table turnover is managed well, a restaurant serves more covers per shift - the Busser's pace and accuracy directly affect how many guests receive timely, complete service each night.

Growth Opportunity: Mastering front-of-house sequencing, guest-facing composure, and health code compliance in this role builds the operational fluency that higher-level food and beverage positions require.

• Maintain table status awareness across all assigned sections to support host and server coordination throughout the shift.
• Clear used dishes and glassware between courses and immediately after guests depart to enable rapid table resets.
• Reset vacated tables with clean polished silverware, glassware, and napkins to established cover standards before the next seating.
• Refill water and beverages and deliver bread service during dinner hours in support of the server team.
• Perform perimeter sweeps at the start and end of each shift to ensure all areas meet cleanliness standards inside and out.
• Clean spills and remove broken glassware immediately, using floor signs to alert guests and staff as needed.
• Stock service stations throughout the shift to maintain par levels on smallwares, glassware, and linen.
• Communicate guest dissatisfaction or service issues to management immediately so corrective action can be taken.

• High school diploma or equivalent work experience.
• 1 or more years of experience in a full-service or high-volume restaurant environment, with demonstrated ability to maintain pace during peak service periods.
• Knowledge of front-of-house sequence of service and county health department sanitation standards.
• Food Handler certification or ability to obtain one prior to first shift.
• Strong organizational skills with ability to track multiple table statuses simultaneously in a changing environment.
• Physical ability to lift and carry tubs, trays, and cases weighing up to 50 lbs and remain on feet for up to 8 hours per shift.
• Reliable availability including evenings, weekends, and holidays.

• Prior experience working alongside servers in a fine dining or high-volume establishment where course pacing and cover accuracy are measured.
• Working knowledge of food descriptions and common beverage categories to assist guests and servers with basic inquiries.
• Bilingual proficiency in English and Spanish to communicate effectively across diverse kitchen and service teams.
• TIPS certification or Alcohol Awareness training relevant to table-side beverage service.

• Table reset time, measured from guest departure to cover completion and readiness for next seating.
• Beverage refill frequency per table, reflecting attentiveness to guest needs during service periods.
• Sanitation compliance rate during health inspections, tied to daily cleaning and side work execution.
• Service station par maintenance rate, tracking how consistently stations remain stocked throughout peak hours.
• Incident report rate for spills and breakage, reflecting response speed and floor safety awareness.
• Typical tools: Point-of-sale systems for order awareness (commonly used in coordination with server and expo staff)

• Base Salary Range: $14 to $18 per hour, plus tip share where applicable
• Bonus: Tip pool or tip share arrangements common in full-service restaurant settings
• Equity: Not typically offered at this level
• Health Benefits: Medical coverage varies by employer, more common at larger restaurant groups
• PTO: Part-time accrual common, full-time schedules may qualify for paid time off after 90 days
• Common Perks: Meal discounts during shifts, flexible scheduling, and opportunities for internal advancement to server or lead roles

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required for all applicants. Employment in this role is contingent upon successful completion of a background check. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and onboarding process - please notify the hiring team of any needs. All candidates are evaluated without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.

The Busser owns table maintenance and dining area cleanliness across all front-of-house zones, from tracking table status and bussing to refilling beverages and delivering bread service during dinner hours. Working alongside servers and host staff, this role ensures every section is clean, reset, and guest-ready throughout the shift, directly supporting a smooth and satisfying dining experience.

Key Responsibilities

• Communicate with host staff to update the floor chart continuously throughout the shift.
• Clear menus and return them to the host area.
• Perform a perimeter sweep at the beginning and end of each shift.
• Observe tables and track clean, dirty, and occupied tables.
• Ensure all areas remain clean and maintained inside and out throughout the shift.
• Assist servers by refilling waters and beverages and providing bread service during dinner hours.
• Bus and reset tables as needed.
• Inform management immediately of dissatisfied guests.
• Complete all side work as directed.

Required Qualifications

• High school diploma or equivalent preferred.
• Experience in a full-service restaurant kitchen is desired.
• Strong communication and interpersonal skills with ability to engage diverse individuals.
• Ability to stay organized in a changing environment and maintain calm during periods of uncertainty.
• Ability to lift and carry tubs, trays, and cases weighing up to 25 lbs up to 20 times per shift.

As an Expeditor/Busser at Hotel Arts, you'll not only have the opportunity to show off your extensive food and beverage knowledge, but you'll also have the opportunity to create an exceptional accommodation and dining experience for our guests. Embedded within Hotel Arts outlets, the Busser delivers timely food and beverage orders, manages room service support, and prepares guest amenities, working closely with front-of-house staff and management to maintain the hotel's hospitality standards.

Core Functions

• Operate all POS systems to ring in orders.
• Perform expo and food running duties in Hotel Arts outlets.
• Deliver orders to customers in a timely and prompt manner.
• Ensure Hotel Arts standards of tidiness and hygiene are met when preparing and delivering orders.
• Assist with room service orders on demand.
• Prepare and deliver all necessary amenity items to guests prior to arrival.
• Answer guest requests by phone and record orders accurately.

Qualifications and Experience

• Valid ProServe Certificate required.
• Minimum 1 year of previous experience in a serving or similar hospitality role preferred.
• Previous experience with the Micros Operating System is an asset.
• Excellent organizational and multitasking skills with ability to work under pressure.
• Flexible schedule including evenings and weekends required.

A Table Support Team Member is responsible for creating a high-quality dining experience in Eataly's restaurants through timely and accurate delivery of meals as well as the organization and cleaning of tables. Reporting to service leads and assistant general managers, the Busser runs food and beverages from kitchen and bar to guest tables, partnering with servers to maintain cleanliness and table resets that keep the dining room operating at full capacity.

Primary Duties

• Greet guests in assigned area and pour beverages as requested.
• Run food from the kitchen to guest tables after verifying each course is complete and accurate.
• Run beverages from the bar to guest tables and keep water glasses filled.
• Remove used dishes and silverware between courses and after guests leave.
• Maintain cleanliness of all tables and chairs in the assigned service area and reset vacated tables.
• Assist servers and maintain knowledge of food descriptions and ingredients.

Skills and Qualifications

• High school diploma or equivalent preferred.
• 1 or more years of experience in a fast-paced restaurant required.
• Highly organized with excellent time management skills.
• Ability to lift up to 50 lbs and exert well-paced mobility for up to 8 hours including standing, walking, bending, and squatting.
• Flexible schedule including evenings, weekends, and holidays required.

Sitting at the intersection of hospitality service and food and beverage operations, the Busser keeps restaurant tables, floors, and all bar areas clean and orderly while assisting servers, bartenders, and greeters across hotel dining outlets. Operating across front-of-house functions including table setup, event support, and strict hygiene compliance, this role ensures every guest, with children as a primary focus, receives friendly and courteous service in line with LEGOLAND and Merlin standards.

Duties

• Keep restaurant tables, floors, and all areas of the restaurants and bars clean and orderly.
• Provide hotel guests with outstanding service in line with LEGOLAND and Merlin standards.
• Assist servers, bartenders, and greeters with smooth restaurant operations.
• Ensure strict compliance with all relevant hygiene and safety legislation requirements.
• Serve guests in a friendly, efficient, and courteous manner with a primary focus on children.
• Set up and clear tables and service stations within the front-of-house operation.
• Assist with special events and catering as required.

Experience and Qualifications

• Food Handler and Alcohol Awareness certification required.
• Experience within a full-service restaurant and hotel environment preferred.
• Knowledge of service and cash handling procedures in full-service restaurants is beneficial.
• Ability to work in a fast-paced environment with extreme temperature changes both indoors and outdoors.
• Flexible schedule including evenings and weekends required.

A key member of the front-of-house service team, the Busser leads table maintenance, service setup, and venue marketing activities across a high-volume restaurant environment, following all food and beverage sequence standards set by managers and chefs. Collaborating across service staff, bartenders, and management, this role ensures guest satisfaction and venue growth through both exceptional table service and active social media promotion.

Accountabilities

• Follow food and beverage sequence of service using all proper procedures standardized by restaurant managers and chefs.
• Participate in weekly marketing requirements and actively promote the venue through social media and networking.
• Set and reset tables before, during, and after service with clean polished silverware, glassware, and napkins.
• Pre-bus and bus tables during service and assist servers with service steps as needed.
• Clean all spills and broken glassware immediately and use floor signs when necessary.
• Clean all equipment, tools, and supplies and maintain them in good working order per company and health department standards.
• Communicate effectively with management, bartenders, and service staff to address guest needs and issues.

Professional Experience

• Minimum 2 years of experience as a busser in a high-volume restaurant or 6 months in a fine dining establishment.
• Working knowledge of spirits, wine, and food required.
• Experience with social media platforms including Facebook and Twitter for marketing purposes.
• Strong customer service skills with excellent attention to detail and ability to work under pressure.
• Oral and written English language proficiency required.

Smooth guest experiences and a clean, well-stocked dining environment depend on the Busser, who performs table maintenance, opening and closing duties, and atmosphere control throughout each shift at a high-volume live music venue. Based within a fast-paced concert setting and reporting to management, this role supports private events and daily operations by transporting bus tubs, maintaining ice bin levels, and ensuring all service areas meet HOB sanitation standards.

Job Functions

• Perform table maintenance duties according to HOB service standards.
• Perform opening, running, and closing duties according to HOB service standards.
• Respond to guest inquiries and requests in a courteous and polite manner.
• Circulate through the work area throughout the shift to maintain atmosphere control.
• Safely transport bus tubs weighing up to 40 lbs from table areas to the dish room.
• Keep ice bins filled to full levels and maintain a clean, trash-free floor throughout the shift.
• Follow private party service guidelines and stay informed of current menu items and descriptions.
• Clean and stock the line to par throughout the shift and ensure trash cans are clean and odor-free.

Background and Experience

• High school diploma required.
• Experience in food service as an expeditor or server in a high-volume environment required.
• Knowledge of kitchen sanitation standards and POS systems.
• Exceptional communication skills with ability to communicate in Spanish preferred.
• Strong time management, critical thinking, and decision-making skills with a sense of urgency.
• Ability to lift or move up to 40 lbs using proper lifting techniques.

As the Busser, this role delivers table detailing, station stocking, and full meal period setup across breakfast, lunch, dinner, and feast services at a Soho House private members club. The club environment relies on this work to maintain consistently high presentation standards, with the Busser completing Club School training and supporting all sections to ensure every guest receives prompt bread and water service from the moment of arrival.

What You'll Do

• Complete Club School and Soho House training to learn products, steps of service, and house standards.
• Detail all tables before service and ensure place settings are neat, organized, and properly equipped.
• Ensure appropriate table settings and china are used for breakfast, lunch, dinner, and feast service.
• Stock all stations upon arrival with small plates, glassware, and silverware and maintain throughout service.
• Deliver bread and water to guests upon arrival and assist other sections when applicable.
• Clear plates and glassware between courses and wipe down and reset tables for new guests.
• Complete side work before and after service and ensure the bar area cabinet and shelf are fully stocked.

Position Requirements

• 1 or more years of experience in a similar role required.
• Ability to understand and follow written and verbal instructions.
• Detail-oriented with ability to multitask and deliver results in fast-paced environments.
• Ability to lift, move, pull, or carry at least 40 lbs and work on feet for at least 8 hours.
• Flexible schedule including weekends and holidays as needed.

Busser supports concessions and dining operations during events at a sports and entertainment venue, clearing and cleaning tables, delivering hot beverages, and assisting with concessions product delivery before and during each event. The work directly supports a smooth guest experience across event day operations, with the Busser completing special projects and stepping in for concessions service as business needs require.

Day-to-Day Responsibilities

• Clear and clean tables during events.
• Produce and deliver hot beverages during events.
• Assist with delivery of concessions products before and during events.
• Support concessions service operations when needed.
• Complete special projects and assignments as business dictates.

Minimum Qualifications

• Prior restaurant experience preferred.
• Excellent customer service and effective communication skills.
• Organized and attentive to detail with ability to work without direct supervision.
• Ability to stand for extended periods and move up to 40 lbs.
• Flexible schedule including nights, weekends, and holidays required.

The Busser delivers essential table turnover support by clearing dish and glassware, cleaning and resetting tables between guests, and stocking service areas throughout each shift in a casual dining environment. Working under direct supervision alongside waitstaff, this role maintains dining area cleanliness and assists with dishwashing when required, enabling a consistently tidy and efficient front-of-house operation.

Key Responsibilities

• Clear dish and glassware from tables during service.
• Clean and set tables between guests.
• Maintain cleanliness of the dining area throughout the shift.
• Stock service areas and assist waitstaff as needed.
• Assist with dishwashing when required.

Required Qualifications

• High school diploma required.
• 0 to 2 years of experience in a restaurant or hospitality setting.
• Basic organizational and clerical skills.
• Strong oral communication skills with a customer-oriented approach.
• Ability to perform work under direct supervision.