Job Summary: 

• Educate and guide the associate on all processes and encourage the associate 
• Use talents to improve all aspects of the operation. 
• Integrate the associate with many in-house JLL specialists and support resources.
• Creating and modifying client deliverables including property availability surveys, proposals, spreadsheets, financial models, market research, etc.
• Monitoring market activity and understanding real-time market conditions.
• Working alongside current Project Coordinator to ensure all operational and business activities are on time & completed.
• Coordinating business with other brokerage teams within JLL locally and nationally, as well as communicating on outside broker inquiries.
• Researching prospect companies and executives & working with brokers to contact and track prospects.

Skills on Resume:

• Training Expertise (Soft Skills)
• Strategic Improvement (Hard Skills)
• Collaborative Networking (Soft Skills)
• Document Management (Hard Skills)
• Market Analysis (Hard Skills)
• Operational Coordination (Soft Skills)
• Interdepartmental Communication (Soft Skills)
• Prospect Research (Hard Skills)

Job Summary: 

• Assist financial advisors and financial consultants by providing sales and servicing support
• Proactively seek ways to improve administrative and operational processes, and offer ideas for own work group
• Perform moderately complex administrative tasks, handle telephone calls, and other inquiries for research reports as well as resolve account issues
• Establish and maintain files to meet regulatory requirements
• Create and produce reports as well as databases while establishing and maintaining files and record to support sales efforts
• Receive direction from supervisors and escalate non-routine questions to more experienced roles
• Interact with immediate Brokerage Client Support team and functional area on wide range of information, as well as internal and external customers
• Ensure the product investment is clearly aligned with commercial business objectives
• Display efficient work style with attention to detail, organization, and strong sense of urgency.

Skills on Resume:

• Sales Support (Hard Skills)
• Process Enhancement (Soft Skills)
• Administrative Duties (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Reporting & Database Management (Hard Skills)
• Problem Escalation (Soft Skills)
• Communication Liaison (Soft Skills)
• Business Alignment (Soft Skills)

Job Summary: 

• Lead the efforts to define product specifications based on inputs from clients, sales, client service, collateral operations, legal, compliance, & technology teams
• In partnership with technology team define implementation schedule for product build out
• Production deployment and roll-out, in alignment with business priorities
• Ensuring product is delivered on time, and on budget.
• Effectively work and deliver on a variety of concurrent assignments/tasks of different complexity.
• Identify profitable, efficient product enhancement concepts that reflect revenue opportunities
• Preparing tour packages and touring properties.
• Learn to generate new business prospects utilizing (a) guidance and involvement from senior broker partners and (b) knowledge gained by involvement in all business operations outlined above

Skills on Resume:

• Specification Leadership (Soft Skills)
• Schedule Planning (Hard Skills)
• Deployment Management (Hard Skills)
• Time & Budget Management (Soft Skills)
• Task Prioritization (Soft Skills)
• Enhancement Identification (Hard Skills)
• Tour Package Preparation (Hard Skills)
• Prospect Generation (Soft Skills)

Job Summary: 

• Answer and respond Operational inquiries from current IRA customers via telephone
• Demonstrate resourcefulness to deliver accurate information and exceptional service
• Handle a high level of requests for Account Opening and Maintenance needs
• Firm grasp of current technology needed to assist clients with web-based self-service
• Initiate proactive/follow-up phone calls on pending issues to ensure timely and satisfactorily completion
• Effectively diagnose client issues and problems and demonstrate appropriate insight and judgement 
• Identify and explore exception processing possibilities and escalations
• Actively participates in staff meetings, product seminars/training, etc., in support of strategic department and firm initiatives

Skills on Resume:

• Operational Inquiry Response (Hard Skills)
• Resourceful Problem Solving (Soft Skills)
• Account Management (Hard Skills)
• Technology Proficiency (Hard Skills)
• Proactive Communication (Soft Skills)
• Issue Diagnosis (Hard Skills)
• Exception Handling (Soft Skills)
• Active Participation (Soft Skills)