BROKER JOB DESCRIPTION

A commercial insurance Broker is someone who places risk on behalf of clients, not on behalf of carriers. That one-sentence distinction shapes every decision this role makes. Working across admitted markets, surplus lines, and the Lloyd's market, the Broker analyzes client exposure, structures submissions, and negotiates terms with underwriters to secure coverage that fits both the risk profile and the premium budget. The role demands fluency in commercial lines authority levels and an understanding of how carrier appetite shifts by class of business.

As the Broker, you will manage the full placement cycle for a commercial book of business, from analyzing client-specific risk exposure through finalizing carrier quotes and policy documentation. You will report into a senior broking leader and collaborate daily with underwriters, Account Executives, and broking support teams across domestic and London market channels.

Career Impact: Brokers who develop expertise placing complex commercial risks in both domestic admitted markets and Lloyd's gain a market credential that distinguishes them from single-market practitioners.

Business Impact: When a client faces a renewal on a difficult-to-place risk, the Broker's ability to structure a competitive submission and negotiate favorable terms directly determines whether that account is retained or lost.

Growth Opportunity: Consistent performance in managing a commercial book opens advancement toward Senior Broker and Regional Leader roles, with scope to take on national programs and mentoring responsibilities for junior broking staff.

• Analyze client risk exposure and coverage requirements to structure accurate, competitive marketing submissions.
• Negotiate terms and conditions with underwriters across admitted, surplus lines, and Lloyd's market channels to secure optimal program pricing.
• Prepare and present renewal and new business proposals to clients and internal account teams, incorporating coverage comparisons and program recommendations.
• Review and approve client-ready documentation including policy forms, endorsements, slips, and mid-term change confirmations to ensure contract certainty.
• Monitor loss activity by account and agent territory, identifying adverse trends and coordinating corrective action with relevant stakeholders.
• Mentor and coach Associate Brokers and junior placement staff, serving as a technical resource on complex or difficult-to-place risks.
• Maintain and grow relationships with underwriters, carriers, and agents to expand market access and support business retention targets.
• Ensure compliance with applicable company procedures, market rules, and regulatory requirements across all broking activities.

• Bachelor's degree in business, finance, or a related field, or equivalent work experience.
• 5 or more years of commercial insurance broking or underwriting experience, with demonstrated exposure to complex risk placement.
• Active insurance broking license in the applicable jurisdiction, with willingness to obtain additional provincial or state licenses as required.
• Working knowledge of commercial lines coverage forms across property, casualty, and commercial automobile lines in both admitted and non-admitted markets.
• Demonstrated ability to negotiate with senior underwriters and build trusted carrier and market relationships.
• Strong analytical and mathematical aptitude to evaluate loss ratios, premium adequacy, and coverage adequacy under time pressure.
• Excellent written and verbal communication skills, including the ability to prepare clear client proposals and policy documentation.

• Professional designation such as CPCU, ACII, CIC, or RPLU, reflecting formal commitment to technical broking excellence.
• Experience placing risks in the Lloyd's or London wholesale market, including preparation of market slips and manuscript wordings.
• Familiarity with surplus lines compliance requirements, including non-admitted market eligibility and diligent search documentation.
• Prior experience supervising or mentoring junior brokers within a structured broking team environment.

• New and renewal retention rate, measuring how effectively managed accounts are held through competitive placement.
• Written premium growth per quarter, reflecting the Broker's contribution to book expansion within the assigned territory or segment.
• Quote-to-bind ratio, indicating the quality and competitiveness of submissions prepared for underwriter review.
• Mid-term endorsement and change turnaround time, measuring accuracy and timeliness of policy administration against service standards.
• Compliance incident rate, tracking adherence to market rules, regulatory requirements, and internal broking procedures.
• Typical tools: Agency management systems (commonly Applied Epic or Vertafore); office productivity software (commonly Microsoft Excel and Word).

• Base Salary Range: $75,000 to $115,000 depending on experience and market focus.
• Bonus: Performance-based, typically 10 to 20 percent of base tied to written premium and retention goals.
• Equity: Uncommon at this level; offered selectively at senior or partner-track levels.
• Health Benefits: Medical, dental, and vision coverage standard across most employers.
• PTO: 15 to 20 days annually, plus standard US public holidays.
• Common Perks: Continuing education support, licensing fee reimbursement, and professional designation study assistance.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Employment contingent on successful completion of a background check, which may include verification of credentials, references, and prior employment history given the fiduciary nature of this role. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, and local law. Reasonable accommodations are available to individuals with disabilities throughout the application and employment process. Candidates must be authorized to work in the United States.

The Broker owns the full placement cycle for commercial risks, analyzing client-specific risk exposure and preparing marketing proposals for renewals and new business across domestic and Lloyd's markets. Working closely with underwriters and broking support teams, the Broker strengthens client outcomes by securing competitive terms and developing the next generation of Associate Brokers.

Key Responsibilities

• Analyze client-specific risk exposure and coverage requirements, prepare and present marketing proposals for renewals and new business.
• Negotiate with underwriters to establish the best terms and conditions for premiums and coverage.
• Provide leadership, mentorship, and direction to support growth and development of Associate Brokers and broking support teams.
• Develop thought leadership and expertise through networking, technical training, and market discussions.
• Communicate current trends and issues to internal and external stakeholders.
• Establish and maintain strong relationships with the underwriting community for client benefit.
• Follow up with insurers to confirm negotiated contract terms are met.
• Prepare, review, and approve client-ready documentation including proposals, comparisons, and policy documents.
• Participate in developing national projects and programs.

Required Qualifications

• Post-secondary degree or equivalent combination of education and industry experience.
• Licensed in Alberta (Level 1) with ability to obtain other provincial licenses promptly.
• 7 years of commercial insurance and/or marketing and broking experience.
• Experience placing all lines of coverage for commercial risks in domestic and Lloyd's markets, with focus on property, casualty, and commercial automobile.
• Strong digital literacy including proficiency with Microsoft Office suite.
• Excellent interpersonal, communication, and presentation skills, both verbal and written.
• Meticulous attention to detail, refined organizational skills, and ability to prioritize under challenging deadlines.
• Dedication to ongoing learning and professional development.

Embedded within a specialist broking division, the Broker places business into Lloyd's, London, and international markets while ensuring full compliance with company and FCA rules and procedures. Working closely with Producers, Account Executives, and BBU Technicians, the Broker advances accurate workflow management and client and underwriter account integrity across new, renewal, and mid-term business.

Core Functions

• Place business into Lloyd's, London, and international markets.
• Keep relevant Producers, Account Executives, and BBU Technicians informed on account status and business issues.
• Deal with new and renewal business, including mid-term changes.
• Ensure compliance with relevant company and market rules and procedures.
• Input new business, renewals, and mid-term changes into company workflow systems and keep systems updated promptly.
• Record and respond promptly to telephone and verbal enquiries, referring to senior colleagues when appropriate.
• Complete market sheets and other broking notes accurately.
• Report promptly any material changes to divisional forecast, including breaches, errors, omissions, disputes, and complaints.
• Represent the company with clients, agents, suppliers, and other organizations.

Qualifications and Experience

• ACII qualification preferred.
• Detailed knowledge of FCA rules relating to relevant customers and general insurance legal principles.
• Proficient in MS Word, MS Excel, and accurate data input.
• Ability to prioritize and organize workload to meet deadlines and work under pressure without supervision.
• Ability to develop and sustain internal and external relationships.
• Strong written communication, negotiation, and telephone skills.

Reporting to senior brokerage leadership, the Broker develops and sustains profitable business by providing technical and sales expertise across commercial insurance coverages for clients of independent and retail agents and brokerages. Partnering with insurance carriers and agency partners, the Broker builds placement opportunities across excess, surplus, and standard markets to drive growth and revenue goals.

Primary Duties

• Build cooperative and dependable relationships with independent insurance agencies and brokerages to create business placement opportunities.
• Develop and maintain underwriting and service relationships with insurance carriers using in-depth knowledge of commercial insurance and underwriting guidelines.
• Recognize acceptable business opportunities through underwriting pre-qualification processes.
• Negotiate market placements of new and renewal business and meet targeted revenue goals.
• Coordinate resources to accomplish specific account objectives and assume responsibility for successful completion of all account tasks.
• Motivate and educate co-workers by blending leadership and technical skills.
• Maintain a fair office environment in accordance with workplace laws and corporate policies.

Skills and Qualifications

• Bachelor's degree preferred, or equivalent experience and knowledge.
• Substantial experience in commercial insurance brokerage or underwriting, including wholesale brokerage.
• Demonstrated understanding of commercial insurance coverages and forms for excess and surplus lines, including admitted and non-admitted markets.
• Trusted working relationships with carriers and markets.
• Proficient in Microsoft Office including Word, Excel, and Outlook.
• Highest level of customer relations, sales management, and negotiating skills.
• Highest level of interpersonal skills to facilitate team building and resource management.
• Ability to travel extensively with a valid driver's license.

Sitting at the intersection of technical placement expertise and client relationship management, the Broker manages day-to-day broking activities across many industry segments while supporting Senior Brokers and Regional Leaders on complex accounts. Operating across carrier negotiations and client communications, the Broker delivers revenue growth by improving retention rates, securing competitive program terms, and ensuring contract certainty.

Duties

• Stimulate revenue growth by placing new and renewal business, improving retention rates, managing commission rates, and utilizing group resources.
• Negotiate terms for accounts, provide expertise for difficult-to-place business, and advise on coverage and program design.
• Prepare submission and coverage specifications, submit proposals to carriers, and negotiate the best program for clients.
• Communicate with Client Executives and clients regarding program improvements, recommendations, and coverage comparisons.
• Prepare and finalize carrier and client quotes and coverage confirmations to ensure contract certainty.
• Serve as technical resource for junior placement brokers.

Experience and Qualifications

• FAIS compliant with RE5 and 120 credits at NQF level 5 or relevant degree.
• 5 or more years of experience in insurance broking.
• Technical knowledge of insurance contracts, structure, and global marketplace.
• Experience placing and handling complex risks with compliance and quality management expertise.
• Proficient in Excel, Word, PowerPoint, Outlook, and agency management systems.
• Strong presentation, communication, and negotiation skills in English.
• Ability to provide expert, in-depth advice resulting in overall client satisfaction.

A key member of the underwriting team, the Broker accepts, prices, and manages commercial lines business within delegated authority levels to maintain a profitable book across an assigned agent territory. Collaborating across agent networks and internal underwriting staff, the Broker achieves written premium goals, trains junior underwriters, and identifies opportunities for territorial growth and improvement.

Accountabilities

• Accept, reject, or modify new and renewal commercial lines business within delegated authority levels and company guidelines to ensure a profitable book of business.
• Price business according to underwriting and pricing guidelines and meet timeliness standards.
• Market company products through agent contacts to achieve growth and profitability targets.
• Develop ongoing relationships with agents, maintain service standards, and keep agents updated on underwriting and product changes.
• Review loss activity including frequency and severity for each agent in assigned territory, identifying and addressing problems with agents.
• Train, coach, and serve as technical resource to other underwriters and assistant underwriters.
• Achieve written premium and income goals on a quarterly basis and travel as required to agencies and company conventions.
• Identify and implement opportunities for improvement in results within the assigned territory.

Education and Experience

• RMI degree or CPCU, RPLU, CIW, CIC, or graduate degree with 5 years of experience, or 7 years of P and C underwriting experience.
• Knowledge of underwriting principles, policy forms, applicable rating systems, and underwriting and rate and rule manuals.
• Proficient in MS Word and MS Excel with a minimum typing speed of 50 wpm.
• Strong analytical, research, and mathematical aptitude with attention to detail.
• Excellent oral and written communication, presentation, and interpersonal skills.
• Strong negotiation, customer service, and multi-tasking skills with ability to work autonomously.
• Ability to maintain confidentiality and flexibility in a fast-paced environment.

Sustained growth in commercial property placement depends on the Broker, who identifies new business targets, develops sales strategies, and facilitates negotiations between property owners and buyers and tenants to conclude transactions. Based within an industrial and logistics team, the Broker serves as a collaborative contributor to team targets while building and maintaining the property and client databases that enable new business pipeline.

Key Deliverables

• Identify and canvas new business targets including property owners, developers, and occupiers.
• Develop and implement sales strategies to source new clients and run sales and leasing campaigns.
• Facilitate negotiations between property owners and buyers and tenants to conclude property transactions.
• Gather and store market data to generate new business opportunities.
• Recognize and act on client needs and expectations while working autonomously to achieve individual targets.
• Collaborate with all team members to contribute to team targets and assist in growing the property and client databases.

Background and Experience

• Experience in the property industry and/or sales.
• Strong work ethic, trustworthiness, and reliability with a focus on achieving strong results for clients.
• Strong organizational skills with ability to manage multiple projects and clients.
• Excellent written and oral presentation skills with strong attention to detail.
• Effective problem-solving skills and a competitive mindset.
• Strong relationship-building skills and ability to work as a team player.

As the Broker, this role maintains and grows an existing client portfolio by managing residential and commercial lending application processes from enquiry through to settlement. The lending division relies on this work to generate recurring business and referrals through tailored financial strategies, strong compliance management, and an expanding network of internal and external referral relationships.

Areas of Ownership

• Maintain, develop, and grow an existing client portfolio with recurring business and referrals as the end goal.
• Manage both residential and commercial lending application processes from enquiry through to settlement.
• Stay organized using online CRM software including Podium to track client contact, enquiries, and application status.
• Present lending strategies and tailored advice to clients.
• Nurture and grow a network of internal and external contacts, collaborating with Directors and Leaders from other divisions to develop referral relationships.
• Identify and work through compliance issues in relation to applications and operate within relevant regulatory and compliance legislation.

Professional Experience

• Certificate IV or Diploma of Finance and Mortgage Broking.
• Bachelor's degree in Banking or Finance.
• Prior private banking industry experience is essential.
• Passion for property, people, and finance.
• Ability to embrace change in a fast-paced environment.

Broker supports the existing USA Property book and develops new business opportunities by preparing underwriter submissions, structuring placements, and negotiating insurance contracts with underwriters across the London and international markets. The work directly supports profitable growth and client relationship strength by executing tailored solutions for complex risks and maintaining precise records of all marketing exercises.

Role Responsibilities

• Support the existing USA Property book and develop new business opportunities to add growth and value to the company.
• Review client submissions and structure marketing strategies.
• Prepare underwriter submissions and structure placements.
• Prepare slips, wordings, and endorsements.
• Plan, construct, and execute solutions to clients' needs while managing relationships with existing and potential clients and underwriters.
• Negotiate insurance contracts with underwriters and develop and place profitable business.
• Track marketing exercises and keep records current.

Minimum Qualifications

• Minimum 3 to 5 years of insurance experience in a USA Property team.
• Active broking experience in the London market.
• Demonstrable knowledge of USA Property business and the London and international markets.
• High level of confidence in handling technical and complex risks, reviewing slips and wordings.
• Strong team focus and values.

The Broker owns new client prospection and portfolio growth within the energy and commodities sector, building relationships with major oil, energy, biofuels, and trading companies to match supply and demand. Working closely with a trading team in Spain, the Broker delivers deal volume by sourcing clients through cold outreach and maintaining up-to-date market intelligence for buyers and sellers.

Job Functions

• Prospect new clients through emails, phone calls, and social media.
• Build and grow a client portfolio and maintain existing relationships.
• Build strong relationships with major oil, energy, biofuels, and trading companies.
• Update customers on the latest market information.
• Work within a team to match supply and demand and make trades.
• Conduct business travel outside of Spain for client visits.

Required Qualifications

• Bachelor's degree required.
• Minimum 2 years in a sales role such as Business Development, Inside Sales, Trader, Broker, or B2B and B2C Sales.
• Native level of Dutch and advanced level of English.
• Good communication, negotiation, and cold-calling skills.
• Team player with an energetic, innovative, and startup mindset, ready to travel occasionally.

Embedded within a data security services environment, the Broker acts as an intermediary between clients and service providers, negotiating contracts and aligning client needs with suitable solutions to enable successful project outcomes. Working closely with both clients and service providers, the Broker delivers clear communication and relationship continuity across all stages of a project.

Scope of Work

• Act as an intermediary between clients and service providers.
• Negotiate service contracts on behalf of clients.
• Develop and maintain relationships with both clients and service providers.
• Understand client needs and align them with suitable service providers.
• Monitor project progress and communicate updates to all parties involved.

• Knowledge Skills and Abilities
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented and organized.
• Ability to work independently.
• Interest in data security.