Job Summary:

• Perform the day-to-day management of approximately 300 bank accounts
• Manage the bank posting and reconciliation process
• Manage delegated insurer claims floats and payments ensuring performed timeously and accurately
• Design, create and monitor KPIs and SLAs for both off and on shore teams
• Represent Treasury function on all company led projects, ensuring deliverables are achieved
• Maintain relationships with all departments to understand key dependencies of each area
• Develop and maintain relationships with key business and industry (notably banks and merchants) stakeholders
• Ensure service delivery is of standard and any process or control changes are implemented in adherence with company policies
• Review and improve current processes and practices to identify any changes required to meet banking and insurance industry standards
• Review and re-engineer processes and practices to improve the efficiency and productivity

Skills on Resume:

• Bank Account Management (Hard Skills)
• Bank Reconciliation (Hard Skills)
• Insurance Management (Hard Skills)
• KPI Monitoring (Hard Skills)
• Project Representation (Soft Skills)
• Stakeholder Management (Soft Skills)
• Service Assurance (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary:

• Manages a large customer service and significant operational area
• Meet the needs of significant customers related to a range of products and services
• Take responsibility for implementing formal development frameworks for a substantial department
• Coaching and mentoring others throughout the organisation and investing in own personal development.
• Develop and/or deliver a plan for a specific area of responsibility by managing others.
• Supporting the development and implementation of the organisation's compliance policy.
• Manage the development and/or delivery of an element of the organisation's strategic planning.
• Working through a team of managers and supervisors, planning and organising area activities to meet customer and organisational service standards.
• Identify shortcomings, suggest improvements and implement approved revisions to current compliance processes, systems and procedures.
• Monitor and manage a wide range of activities of a significant team ensuring compliance with regulatory requirements by liaising with all internal risk management functions 

Skills on Resume:

• Customer Service Management (Soft Skills)
• Needs Fulfillment (Hard Skills)
• Framework Implementation (Hard Skills)
• Coaching (Soft Skills)
• Plan Development (Hard Skills)
• Compliance Support (Hard Skills)
• Strategic Management (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary:

• Identify and manage existing and emerging risks that stem from business activities and the job role.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follow written risk and compliance policies and procedures for business activities.
• Manages day to day transaction processing and/or servicing in order to achieve optimal productivity
• Managing workload volumes within service level objectives and identifying and implementing appropriate solutions.
• Maintains knowledge of relevant Banking regulatory environment to ensure compliance across area of responsibility.
• Develops, communicates, and trains new and revised policies and procedures that enable team members to meet functional goals and objectives.
• Provides excellent member experience through these policies and procedures.
• Serves as subject matter expert and partners with other areas within Bank other Bank areas and external entities

Skills on Resume:

•  Risk Management (Hard Skills)
• Compliance Adherence (Hard Skills)
• Transaction Processing (Hard Skills)
• Workload Management (Hard Skills)
• Regulatory Knowledge (Hard Skills)
• Policy Development (Hard Skills)
• Customer Experience (Soft Skills)
• Subject Matter Expertise (Hard Skills)

Job Summary:

• Assist in changing or implementing projects or programs that drive efficiencies.
• Partner with technology and operations to execute the product roadmap
• Coordinates complex operational issues and/or resolution of member escalations.
• Assist in technical issues and utilise problem solving skills to achieve solutions
• General accounting experience is essential, as is proven experience managing a team. 
• Ensure compliance is maintained relating to the handling of Client Money procedures within the team and at branch level
• Builds and manages a high performing team of professionals by staffing, training, coaching, and developing and managing performance.
• Leading business requirements gathering, system design reviews, end user testing, and implementation activities.
• Identifies opportunities to improve operational effectiveness and performance standards to ensure that operations are efficient in terms of resources.
• Working closely with wider finance team to ensure correct posting to the ledgers and aid the month end close. 

Skills on Resume:

• Project Management (Hard Skills)
• Collaboration (Soft Skills)
• Issue Resolution (Hard Skills)
• Problem Solving (Hard Skills)
• Accounting (Hard Skills)
• Compliance (Hard Skills)
• Team Leadership (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary:

• Perform the day-to-day management of approximately 300 bank accounts
• Manage the bank posting and reconciliation process
• Manage delegated insurer claims floats and payments ensuring performed timeously and accurately
• Design, create and monitor KPIs and SLAs for both off and on shore teams
• Ensure SoX requirements are fully met
• Represent Treasury function on all company led projects, ensuring deliverables are achieved
• Maintain relationships with all departments to understand key dependencies of each area
• Develop and maintain relationships with key business and industry (notably banks and merchants) stakeholders 
• Ensure service delivery is of standard and any process or control changes are implemented in adherence with company policies
• Review and improve current processes and practices to identify any changes required to meet banking and insurance industry standards
• Review and re-engineer processes and practices to improve the efficiency and productivity
• Assist in technical issues and utilise problem solving skills to achieve solutions
• Ensure compliance is maintained relating to the handling of Client Money procedures within the team and at branch level

Skills on Resume:

• Bank Account Management (Hard Skills)
• Bank Reconciliation (Hard Skills)
• Claims Management (Hard Skills)
• KPI Monitoring (Hard Skills)
• Compliance Oversight (Hard Skills)
• Project Representation (Soft Skills)
• Relationship Management (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary:

• Sales activity will consist of following up on leads, making sales calls, setting appointments
• Identifying new clients and decision makers within those clients.
• Manage personnel of a small team of bank tellers, and an assistant store manager
• Comply with Truth in Lending and Safe Acts and NMLS standards regarding lending activity.
• Provide impeccable customer service to all customers and prospective customers of the bank
• Ensure the store’s appearance is neat, professional and welcoming at all times
• Be the subject matter expert on all banking products and services
• Manages all aspects of sales and revenue generation for a retail bank branch in an assigned geographic territory
• Understand and stay compliant with all regulatory requirements such as BSA/AML, GLB/Privacy, Ethics for Bankers.
• Ensure store security measure and train any new employees on security protocols for opening and closing the store
• Educate store staff on the bank’s various product offerings and how to promote each product to interested customers

Skills on Resume:

• Sales Prospecting (Hard Skills)
• Client Relationship Building (Hard Skills)
• Team Management (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Customer Service (Soft Skills)
• Store Presentation (Hard Skills)
• Product Expertise (Hard Skills)
• Sales Management (Hard Skills)