AUTOMATION MANAGER JOB DESCRIPTION

Manufacturing equipment does not run itself. An Automation Manager owns the engineering strategy that keeps production lines moving - from PLC programming and MES integration to capital project scoping and OSHA-compliant installation standards. The role carries budget authority for automation CapEx, answers to plant or engineering leadership, and sets the technical direction that frontline engineers execute. What makes it demanding is the span: strategy one hour, commissioning fault-analysis the next.

As the Automation Manager, you translate manufacturing and operational requirements into reliable automated systems, owning both the engineering roadmap and the team of controls engineers who implement it. You operate across multiple production facilities or a single complex plant, coordinating with Engineering, Operations, Safety, and external integrators to keep automation assets performing at target throughput.

Career Impact: Owning automation CapEx decisions and MES architecture at the plant level builds the kind of cross-disciplinary engineering authority - controls, robotics, and industrial IoT - that commands senior engineering and director-level roles in manufacturing.

Business Impact: When production lines stay within designed uptime targets and capital projects land on budget, it is because an Automation Manager set the standards, validated the designs, and trained the team that maintains them daily.

Growth Opportunity: Exposure to i40 and Industry 4.0 initiatives, multi-site rollouts, and global counterpart collaboration positions this role as a direct pathway to Director of Manufacturing Engineering or VP of Operations Engineering.

• Lead a team of controls and automation engineers through equipment commissioning, ramp-up, and ongoing production support.
• Define technical specifications for automation equipment in alignment with manufacturing engineering guidelines and capital project requirements.
• Design and implement PLC, SCADA, and DCS programming standards to support reliable production line operation.
• Integrate automated equipment with the plant-wide Manufacturing Execution System to communicate machine status, process variables, and product acceptability.
• Develop preventive maintenance schedules and inspection plans for electrical, instrumentation, and control infrastructure to sustain uptime targets.
• Coordinate with the Safety Manager and Engineering on OSHA-compliant installations, power distribution design, and energy conservation initiatives.
• Manage capital investment requests from business-case development through vendor selection, delivery, and post-installation performance validation.
• Coach and mentor engineers on automation best practices, troubleshooting methods, and continuous improvement techniques.

• Bachelor's degree in Electrical Engineering, Mechatronics, Industrial Automation, or equivalent work experience.
• 5 or more years of hands-on manufacturing controls and automation experience, with demonstrated project leadership.
• Proven ability to program and troubleshoot PLC-based control systems in an industrial production environment.
• Experience integrating automation equipment with MES or database systems using industrial communication protocols.
• Working knowledge of industrial electrical systems including power circuits, AC/DC drives, instrumentation, and control networks.
• Ability to read and interpret electrical schematics, wiring diagrams, and control system documentation.
• Strong project management skills including CapEx planning, vendor management, and cross-functional coordination.
• Effective written and verbal communication skills for interacting with operators, engineers, vendors, and senior leadership.

• Electrical license or equivalent professional certification in controls or automation engineering.
• Experience in a regulated manufacturing environment such as food production, biopharmaceuticals, or automotive with cGMP or equivalent compliance requirements.
• Background in Lean or Six Sigma methodologies applied to maintenance and production reliability improvement.
• Prior exposure to multi-site automation standardization or global engineering counterpart collaboration.

• Production line uptime percentage, reflecting how well preventive maintenance and fault response keep equipment running.
• Mean time to repair on automation faults, measuring how quickly the team restores production after a control system failure.
• CapEx project on-time and on-budget rate, tracking delivery performance across the automation project portfolio.
• PLC and control system documentation currency rate, indicating the proportion of assets with up-to-date engineering records.
• Number of OSHA or safety compliance findings attributable to electrical and automation systems per audit cycle.
• Typical tools: PLC programming environments (commonly Allen-Bradley/RSLogix or Siemens TIA Portal); MES platforms; SCADA/DCS systems.

• Base Salary Range: $105,000 to $145,000 annually depending on seniority and industry segment.
• Bonus: 10% to 15% annual performance bonus typical in manufacturing environments.
• Equity: Uncommon at individual contributor level; possible at larger publicly traded manufacturers.
• Health Benefits: Medical, dental, and vision coverage; employer contribution standard.
• PTO: 15 to 20 days annually plus company holidays.
• Common Perks: Relocation assistance for plant-based roles, tuition reimbursement, safety boot and PPE allowance.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, and local law. Candidates requiring a reasonable accommodation during the application or interview process may request one at any time. A background check, which may include verification of employment history and criminal records, is a condition of employment. All candidates must be authorized to work in the United States.

The Automation Manager owns the day-to-day management of the Automation team within a Compliance practice, driving test update schedules and mentoring QA Engineers across a wide portfolio of client websites and applications. Reporting directly to the Director of Compliance, this role serves as the liaison between the QA and AT teams and internal stakeholders including Project Management, Creative, and Development to ensure alignment on automation initiatives and continuous improvement of quality standards.

Key Responsibilities

• Provide guidance, best practices, and mentorship to QA Engineers; recognize and assist in the resolution of process challenges.
• Support scoping across projects to equally distribute work, formulate and maintain timelines, and communicate with senior team members.
• Communicate with Project Managers and clients regarding timelines, resources, and risks.
• Work closely with the Automation Lead to review new projects, plan automated testing, and prioritize tasks and assignments.
• Build and follow testing plans by translating client requirements into actionable tasks; work closely with the Compliance Director and QA Manager to ensure alignment on automation initiatives.
• Research and stay abreast of new trends, tools, and practices in AT, collaborating with the Development team as needed.
• Analyze process gaps around new and existing initiatives with a focus on finding solutions and defining best practices.
• Assist the QA Manager with maintaining and improving team dynamics across disciplines; collaborate with other QA disciplines in an Agile-oriented environment.
• Review work of other AT team members.
• Establish and maintain documentation to keep AT procedures up to date, delegating updates to QA Engineers as needed.
• Assist in distributing automation work among QA Engineers and help them develop skills to optimize workload balance and efficiency; provide QA insight during client calls to set reasonable project expectations.

Required Qualifications

• 2–5 years in an automation-focused leadership role; experience with a QA or Dev team a plus.
• 2+ years of progressive leadership experience fostering team development.
• Agency environment experience preferred.
• HTML, CSS, JavaScript, and console; web UI automation testing and Git.
• Nightwatch (Selenium), JS, Node, Jenkins, Docker, Git, GitLab, and GitLab CI.
• GitLab Issues, Jira, Confluence, Google Docs, BrowserStack, Slack, and Adobe Acrobat.
• Excellent time management; ability to problem-solve, improvise, and make quick decisions.
• Curious, collaborative team player.

Embedded within a cross-functional delivery organization, the Intelligent Automation Manager translates complex business and technical requirements into detailed solution designs, leading a SCRUM team of onshore and offshore resources through requirements gathering, process documentation, and automated process testing. Working closely with client and product owners, business stakeholders, and IT counterparts, this role drives the adoption of Intelligent Automation, AI, and Data Science solutions that simplify and improve enterprise processes.

Core Functions

• Work with client and product owners to identify and develop automation opportunities; facilitate solution ideation and requirements gathering with diverse stakeholder groups.
• Evaluate project feasibility, define scope, and identify and categorize project stakeholders.
• Facilitate problem-solving discussions and communications between the business and IT.
• Build and maintain proficiency of products and tools used to implement Intelligent Automation, AI, and Data Science solutions.
• Lead a SCRUM delivery team comprised of onshore and/or offshore resources; develop, communicate, and implement project plans with timelines, approaches, and deliverables.
• Provide support on resourcing and risk management; build stakeholder trust by understanding their business concepts, issues, and opportunities.
• Translate complex business and technical requirements into detailed solution designs; convey requirements using models such as gap analysis, use cases, and prototypes.
• Document current and future processes in detail; create, refine, and maintain user stories and associated deliverables.
• Draft test plans and validate results by testing automated processes; build sufficient controls and metrics into processes being automated.
• Contribute to a collaborative team environment by facilitating information sharing and cooperation.

Skills & Qualifications

• University degree required.
• 4–6 years of experience in software requirements analysis.
• Strong knowledge of project management, Agile, and DevOps methodologies.
• Curious and adaptive learner with an interest in Intelligent Automation, Machine Learning, and AI.
• Driven by critical thinking and passionate about leveraging emerging technologies to simplify processes.
• Excellent presentation, facilitation, interviewing, and workshop skills.
• Strong interpersonal, negotiation, written and verbal communication, and conflict-management skills.
• Ability to multi-task across simultaneous projects under tight deadlines and navigate ambiguity.
• Comfortable working with complex data; strong analytical and conceptual skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Project, and Visio).
• Experience with data science operations, big-data pipelines, data management, and container orchestration (Docker/Kubernetes) an asset.

Reporting to senior leadership, the Automation Manager supports business development across automated product lines, coordinating projects from concept to final product while serving as the primary customer contact before, during, and after the sale. Partnering with Account Management, Project Management, and Applications Engineering, this role ensures the successful launch of projects and applies the Esys Quality Management System to drive quality and customer satisfaction.

Primary Duties

• Demonstrate a commitment to Esys Core Beliefs.
• Coordinate projects from concept to final product.
• Present projects to customers, supervisors, and peers.
• Communicate directly with external and internal customers on project status and development.
• Work with outside vendors and suppliers on equipment and technology.
• Use technical knowledge and sales skills to provide advice and support, including responsibility for the quoting process.
• Serve as a key point of contact for the customer before, during, and after the sale.
• Collaborate with Sales, Engineering, Purchasing, Project Management, Build, and other departments.
• Arrange and carry out after-sale support and training.
• Assist in the design of custom-made products and apply the Esys Quality Management System (QMS).

Education & Experience

• Bachelor's Degree in an Engineering Discipline.
• 5+ years of experience in Account Management, Technical Sales, or Project Management, preferably related to Esys machinery and equipment.
• Proficient in project management with advanced analytical and organizational skills.
• Ability to apply qualitative and quantitative data analysis to solve problems.
• Ability to recognize and attract new customers and communicate how the company can meet their needs.
• Understands job costs; able to organize and prioritize tasks and make appropriate decisions in dynamic environments.
• Ability to work onsite within JR/Esys facilities, customer, and supplier locations as required.
• Ability to interact professionally with customers and maintain positive working relationships under high-pressure situations.

Sitting at the intersection of manufacturing operations and engineering leadership, the Controls and Automation Manager leads a team commissioning and ramping production equipment including robots, PLCs, motion controls, vision systems, and industrial IoT sensors in alignment with Global Manufacturing Engineering Guidelines. Operating across regional and global counterparts, this role drives MES integration, error handling procedures, and capital investment planning to reduce downtime and deliver smart, optimal manufacturing processes.

Duties

• Lead a team of engineers to commission and ramp production equipment including robots, PLCs, motion controls, vision systems, and industrial IoT sensors.
• Prepare technical specifications for equipment according to Global Manufacturing Engineering Guidelines.
• Collaborate with regional and global counterparts on standard solutions.
• Lead and create machine interactions with the plant-wide Manufacturing Execution System (MES) to communicate product acceptability, machine status, and process variables.
• Support production feasibility analysis and ensure implementation of standard digital manufacturing solutions.
• Lead the development and application of error handling and recovery procedures to reduce downtime and time to repair.
• Research and facilitate innovative solutions for smart and optimal manufacturing processes.
• Generate capital investment requests and ensure compliance with timing and budget requirements.

Experience & Qualifications

• Engineering university degree in Electrical Engineering, Controls, Mechatronics, or Automation.
• 12+ years of hands-on experience as a manufacturing controls engineer working on automation and/or electromechanical systems.
• 5+ years of proven experience leading a technical team of engineers in automation and controls.
• Strong technical and problem-solving skills with an eye for detail and ability to interpret complex data.
• Knowledge of communications between machine PLCs, database systems, and MES (OPC client and server).
• Proficient with ladder/structured logic PLCs, Safety PLCs, and HMI (Siemens).
• Ability to build trust, communicate effectively, manage changing priorities, and work autonomously within a collaborative team.

A key member of the global Biopharma Engineering & Technology expert team, the Senior Automation Manager develops and implements general automation strategies across a BioNetwork spanning four production sites on three continents, ensuring compliance with data integrity, cGMP requirements, and IT security standards. Collaborating across multi-disciplinary global teams, this role plans and realizes projects against time, budget, and quality targets to enable flawless product launches and sustainable automation systems.

Scope of Work

• Develop general strategies for automation systems across the BioNetwork delivering reliable, flexible, and economical solutions.
• Analyze developments in the automation area and interpret compliance, data integrity, and IT security aspects to optimize concepts.
• Implement concepts in real plants to gain direct feedback and drive continuous improvement.
• Develop a general biopharmaceuticals automation systems landscape and transfer resulting concepts to all BioNetwork sites.
• Plan and realize projects with regard to time, budget, and quality to ensure sustainable systems and flawless product launches.
• Support other sites with first-time implementation of complex concepts and transfer know-how and strategies as needed.

Technical Qualifications

• Diploma or Master's degree in automation engineering or comparable qualification.
• Long-standing experience in design, planning, implementation, and operations of process automation systems.
• In-depth experience in biopharmaceutical manufacturing processes and manufacturing IT and OT technologies.
• Strong market background in biopharmaceutical technology within a fast-growing market.
• In-depth knowledge of project management, especially resource management, activity planning, cost estimation, and cGMP compliance requirements.
• First leadership experience beneficial; strong team player comfortable in multi-disciplinary global teams.
• Fluent English with strong communication and presentation skills for an international working environment.

The Automation Manager delivers internal process automation solutions end to end, from defining product specifications and identifying operational inefficiencies to partnering with engineers and designers on implementation, in direct support of senior leadership's hyper-growth strategy. The work supports a cross-functional stakeholder base spanning multiple disciplines, with outcomes measured by the speed, reliability, and organizational impact of deployed automations.

What You'll Do

• Work directly with senior leadership to define and execute the strategy and product roadmap for internal process automations enabling hyper growth scaling.
• Continuously break down problems and inefficiencies in internal processes with a systematic focus on pain points.
• Own the entire process of developing tailored solutions and automations from defining goals and product specifications through working with engineers and designers.
• Collaborate with internal and external stakeholders across multiple disciplines to gain a holistic view of organizational operations.
• Stay informed of company-wide projects and proactively identify the next opportunities for automation and improvement.

Required Qualifications

• 2–3 years of work experience, including at least 6–12 months in a product management and/or process automation role.
• Strong problem-solving skills and creativity to overcome challenges without letting obstacles stand in the way.
• User-centric mindset, prioritizing effort by highest positive impact for the end user.
• Excellent written and verbal communication in English.
• Highly organized with strong attention to detail; able to bring structure to complex, fast-moving environments.
• Ability to execute on multiple priorities rapidly and reliably with full follow-through.
• High integrity; handles confidential information with discretion and does what is right.
• SQL skills and experience with low-code/no-code tools a plus.

Based within TJX EU's Supply Chain Analytics function, the Digital Automation Manager leads the Intelligent Automation pipeline for supply chain operations, managing initiative delivery to communicated timelines while partnering with 3PLs and Supply Chain IT teams to build an aligned IA roadmap. Serving as the key connection between IA leadership and operational business partners, this role drives ongoing education, process improvement, and team development to unlock automation value across logistics functions.

Leadership Responsibilities

• Lead the TJX EU Supply Chain pipeline for Digital Automation; partner with Supply Chain operational teams to ensure IA possibilities are understood and represented.
• Manage delivery of initiatives to clearly communicated timelines and drive opportunities for process improvement with business partners.
• Consistently report progress and benefits to Supply Chain and IA leadership; drive ongoing education to all partner functions regarding IA.
• Implement best practices and review for continuous improvement.
• Manage, develop, and coach individuals within the team to achieve business and personal goals; create a sustainable technical development plan and effective succession.
• Stay connected to the wider TJX IA community and partner on shared goals; be active and curious in industry-wide initiatives.
• Partner with Supply Chain IT teams to provide oversight to the Logistics pipeline and prioritize deliverables.
• Partner with 3PLs to form an aligned IA roadmap.

Knowledge Skills & Abilities

• Track record of delivering IA solutions to business functions.
• Good practical knowledge of IA/ML technologies and interest in emerging AI opportunities within supply chain.
• Ability to review processes, recognize improvement opportunities, and operate at both strategic and tactical levels.
• Broad knowledge of cross-functional activities and ability to relate these to Logistics Operations.
• Able to build and maintain impactful relationships across diverse teams and influence to get results.
• Clear communication style with ability to interpret complex data and convert it into relevant information.
• Experience leading a team and setting and delivering clear goals and objectives.

Tax Technology Automation Manager shapes the day-to-day delivery of tax and legal process optimization engagements, leveraging RPA and data wrangling technology to align software solutions with executive client requirements and goals. The work directly supports Deloitte's Tax Technology Consulting practice, with success measured by client relationship strength, business development contribution, and the quality of technology-driven solutions delivered to sponsors and pursuit teams.

Accountabilities

• Manage day-to-day interactions with executive clients and sponsors.
• Work with a team to optimize tax and legal processes, leveraging technology to align software with clients' specific requirements and goals.
• Identify, design, and leverage technology and innovative solutions to address tax and legal needs.
• Provide training around day-to-day activities, tax law, or situational changes.
• Maintain relationships and serve clients holistically by understanding and articulating the broader TTC practice and Deloitte overall.
• Perform the role of counselor and coach; participate in staffing and retention activities.
• Develop and maintain contacts, organize and lead pursuit teams, and contribute to business development.

Minimum Qualifications

• Bachelor's degree in accounting, finance, or a related area.
• CPA, Enrolled Agent, or other appropriate certification (in process or willing to obtain); advanced degree such as MST, MAC, or LLM preferred.
• 5+ years of experience with tax, legal, and/or technology solutions; experience with Big 4, tax software firm, or equivalent preferred.
• Experience working directly with clients.
• Experience with data wrangling tools such as Alteryx, PowerBI, Pyramid, and RPA tools such as Blue Prism and UIPath.
• Experience with Agiloft and/or tax provision and compliance software such as Corptax, Longview Tax, and ONESOURCE preferred.
• Travel up to 80% required; limited immigration sponsorship may be available.

The Automation Manager leads technical solutions and business development across industrial automation and robotics product lines, driving manufacturing optimization from design solution architecture through implementation while serving as the primary subject matter expert for employees and clients on new automation technology. Reporting to engineering and operations leadership, this role guides a team focused on quality, on-time delivery, and continuous process improvement across internal and external client accounts.

Role Responsibilities

• Serve internal and external clients by improving processes, manufacturability, and quality to push for higher profitability.
• Spearhead the company's robotics product development and introduce implementation, safety measures, and maintenance.
• Serve as the technical expert and provide consultancy on the business's automation products and drive business development.
• Lead and develop the team to provide technical solutions with high regard to quality and on-time delivery.
• Drive manufacturing optimization from a design solution architecture standpoint in compliance with customer needs, budget, and timeline.
• Conduct research on new technology to identify opportunities to improve efficiency and productivity.
• Establish guidelines and serve as the subject matter expert training employees on new automation technology.

Background & Experience

• Bachelor's Degree in Industrial Automation or equivalent.
• 10+ years of experience in industrial automation and/or robotics.
• Extensive leadership and project management experience.
• Strong electrical and controls background associated with industrial machinery.
• Proven track record in developing and designing new systems and process improvements.
• Adept in the usage of PLC, relay, and automation systems.
• Good interpersonal skills and ability to communicate effectively.

Reporting to plant or operations leadership, the Electrical and Automation Manager oversees the electrical control team and manages capital plans, PLC programming support, and manufacturing process automation design to improve facility operations systems. The position provides engineering technical assistance to product development and establishes the documentation, procedures, and training frameworks that sustain reliable control system performance across the facility.

Day-to-Day Responsibilities

• Manage the electrical control team.
• Develop capital plans, budgets, and controls for department spending.
• Improve facility operations systems and design and scale manufacturing processes related to automation.
• Provide engineering technical assistance to product development.
• Oversee documentation, implementation, start-up, and technical support of PLC programming.
• Prepare project reports and communicate project status, progress, and issues.
• Provide documentation of all work to establish procedures and guidelines; lead development and training efforts.

Position Requirements

• Bachelor's degree in Electrical Engineering preferred.
• 5+ years of experience; 2+ years with PLC/HMI and Rockwell Automation.
• Knowledge and experience in engineering, programming, and industrial control systems.
• Understanding of control systems with strong technical problem-solving skills.
• Experience with Microsoft Suite including Word, Excel, Project, and AutoCAD.
• Demonstrates interpersonal skills and the ability to interact professionally with all levels of co-workers.

As the Automation Manager, this role leads the development and execution of campaign journey audience queries, automations, and CRM integrations across email, text, and automated phone call platforms to drive meaningful interactions and conversions for healthcare marketing clients. The Automation Manager works closely with all areas of the marketing automation team, leveraging deep SQL expertise and Salesforce Health Cloud knowledge to execute trackable, ROI-driving journeys and optimize segmentation performance.

Key Deliverables

• Lead development and execution of Salesforce Marketing Cloud campaign and journey audience queries, automations, and related integrations.
• Ensure marketing automation campaigns and journeys are seamlessly executed across platforms including email, text, and automated phone calls.
• Assist in the technical implementation and execution of lead generation efforts and tools.
• Review campaign performance to optimize segmentation queries, journey flows, and other areas for improvement.
• Work collaboratively with team members on CRM and marketing automation tool enhancements.
• Support marketing automation reporting through activity data sharing efforts and optimizations.

Professional Experience

• Proven technical experience working in Salesforce Marketing Cloud or similar platform with deep knowledge of SQL audience query and automation building required.
• Advanced knowledge of marketing automation systems, CRM systems, data feeds, and related best practices.
• Advanced knowledge of SQL and advanced list/audience segmentation; ability to learn new systems, coding languages, and data architecture.
• Experience with marketing automation tools (Salesforce Marketing Cloud, Marketo, HubSpot, or similar) including system integrations and APIs.
• Experience with Salesforce Health Cloud and healthcare marketing or patient outreach preferred.
• Strong interpersonal, project management, presentation, and campaign reporting skills.

Embedded within EAB's enrollment and advancement marketing technology team, the Automation Manager serves as the primary technical specialist on campaign logic and setup in Acquia Campaign Studio, crafting and delivering automated marketing campaigns that meet EAB marketing best practices and service line agreements. Working closely with in-house creative, strategy, and account teams, this role owns the end-to-end campaign creation process including email HTML development, list creation, workflow building, and quality assurance across all major email clients and devices.

Key Responsibilities

• Craft and deliver automated marketing campaigns based on EAB marketing best practices and standards.
• Work with in-house creative, strategy, and account teams to develop assets.
• Own the end-to-end process of campaign creation including stakeholder collaboration, list creation, email HTML development, quality assurance of emails and landing pages, workflow creation, and accurate tracking.
• Implement responsive email marketing campaigns and templates using HTML, CSS, JavaScript, and other technologies.
• Own readability and accurate rendering across all major email clients and devices.
• Execute daily assigned operational tasks according to best practices and service line agreements.
• Troubleshoot technical issues related to HTML templates, responsive design, email testing, and list segmentation.
• Stay current on responsive marketing best practices around coding, design, and testing of email campaigns.

Education & Experience

• Bachelor's degree.
• 2–4 years of experience working with marketing technologies and tools.
• Strong understanding of Enroll360 marketing campaigns and systems.
• Basic knowledge of HTML, CSS, and responsive design.
• Experience working with an enterprise marketing automation tool, preferably Acquia Campaign Studio.
• Experience using email delivery tools such as Litmus and Return Path.
• Ability to troubleshoot campaign coding problems and develop solutions.
• Strong attention to detail with an editorial eye and excellent command of type and editing.
• Strong verbal, written, interpersonal, and support services communication skills.
• Commitment to DE&I values and contributing to an equitable and continual learning environment.

The Automation Manager manages change and transformation across Operating teams in the implementation of IL6S and Factory of the Future frameworks, including Autonomous Maintenance, Progressive Maintenance, and the integrated 6-star model, to build self-sufficient production line teams. The broader manufacturing organization relies on this work to sustain OSHA-compliant electrical systems, reliable PLC, SCADA, and DCS infrastructure, and capital project delivery across Safety, Quality, Cost, Delivery, Sustainability, and Engagement goals.

Strategic Responsibilities

• Support the Manufacturing annual operational plans and targets across Safety, Quality, Cost, Delivery, Sustainability, and Engagement goals; coach Line Leaders and cascade plans to employees.
• Build technical capability in the electrical team and develop PLC, SCADA, and DCS technical knowledge for the maintenance team.
• Lead and implement strategies to increase the reliability of production line equipment and maintain operational efficiency through preventive maintenance and renovations.
• Develop and maintain preventative maintenance schedules and updated documentation for plant electrical, instrumentation, and control equipment.
• Develop and implement maintenance and inspection plans to ensure reliability and security of electrical distribution infrastructure; ensure compliance with OSHA and regulatory programs.
• Coordinate with the site Safety Manager on electrical matters including safety, power distribution, energy conservation, and legal compliance.
• Support the development and implementation of capital projects; collaborate with engineering and other departments to resolve electrical issues and identify productivity improvements.
• Ensure safe installations through proper design, protection systems, procedures, training, and compliance with all Federal, State, and Local regulations.

Required Qualifications

• Bachelor's Degree in Engineering (Mechatronic/Electronic); electrical license preferred.
• Maintenance background strongly preferred; technical supervision experience required.
• Proficiency in Allen-Bradley PLCs using RS Logix software.
• Experience with industrial power and control circuits, communication networks (Fieldbus, Ethernet, ControlNet), instrumentation, AC and DC drives, and DCS systems.
• Experience in food manufacturing industry preferred.
• Ability to read and understand schematics and electrical drawings with proficient troubleshooting skills.
• Excellent written and verbal communication skills; ability to interact effectively with vendors, operators, team leads, and maintenance trades.
• Ability to work with minimal supervision in a highly demanding environment.

Automation Manager directs the i40 and automation strategy across all VGNA manufacturing facilities, managing automation projects from business case creation through CapEx delivery while developing Automation Engineering competencies through mentoring, career development, and standards creation. The work directly supports Senior Leadership reviews and cross-functional teams aligned to VGNA's Automation and i40 solutions, ensuring sustainable, repeatable automation outcomes measured against throughput and utilization targets.

Ownership Areas

• Manage automation projects by creating business cases, reporting status, and supporting engineers to meet delivery timelines and CapEx budget requirements.
• Build a reliable supply chain of vendors including automation manufacturers and integrators, owning the full quoting and review process.
• Lead innovative technology and process optimization projects in key value streams.
• Lead and organize cross-functional teams in support of VGNA strategy aligned with Automation and i40 solutions.
• Develop Automation Engineering competencies within VGNA through capability development, mentoring, and career development.
• Provide Senior Leadership reviews regarding strategy and performance to goal.
• Coach, mentor, and train engineers within the Automation department and VGNA Manufacturing sites.
• Create sustainable and repeatable automation solutions through development of installation and quality standards, work instructions, reliability-centered maintenance, and vendor evaluation documents.
• Manage total life ownership for all automation and mechanization solutions including lifecycle management, run-state performance, and continuous improvement.

Qualifications & Experience

• Bachelor's degree in Engineering from an accredited institution; advanced degree in engineering or business management preferred.
• Minimum 5 years of automated manufacturing experience and 3 years of leadership experience.
• Strong manufacturing knowledge of equipment and process improvement.
• Project management, financial, and business acumen skills.
• Strong interpersonal and relationship-building skills with the ability to influence across all levels of the organization.
• Strong understanding of quality techniques and quality systems; thorough understanding of EBS tools.
• Strong presentation and communication skills with experience in global cultures.
• Ability to think both tactically and strategically; mobility for domestic and international travel required.
• Must be able to work in the United States without company sponsorship.

As the Automation Manager, this role leads a team of business systems analysts responsible for the stability, growth, and continuous improvement of a complex WMS landscape with 20+ connected systems, overseeing technology roadmap execution and application lifecycle processes in support of Medline's distribution strategy. The team operates across multiple agile functional areas, with the Automation Manager accountable for coaching, resource prioritization, cost containment, and partnership with business and technology stakeholders on warehouse automation initiatives including robotic picking and conveyor integration.

Functions

• Maintain and execute an aligned technology roadmap that enables Medline's distribution strategy.
• Manage the prioritization of new initiatives and resource availability to focus on top WMS and logistics priorities.
• Ensure timely communication and collaboration with business and technology partners on system initiatives and issues.
• Foster a strong culture of excellence and professional growth within the team.
• Manage, coach, and mentor team members across all efforts.
• Ensure quality delivery of system initiatives and ongoing maintenance of applications.
• Leverage standard solution development lifecycle processes for requirements, design, development, testing, and deployment.
• Ensure system stability when handing off new initiatives to production support and maintain focus on overall system availability.
• Responsible for cost containment within area of responsibilities.

Required Qualifications

• Bachelor's Degree in Supply Chain, Computer Science, Information Systems, or related field.
• 7+ years of IT and business work experience including 2–3 years managing teams responsible for application development and support.
• Proven track record of planning, implementing, and supporting applications within Logistics, WMS, or Warehouse Automation disciplines.
• Ability to work cross-functionally, influence stakeholders, and build strong relationships with senior management.
• Demonstrated project, resource management, analytical, and problem-solving skills.
• Strong verbal, written, and collaborative communication skills; ability to work in a fast-paced, deadline-oriented environment.
• Experience working with or managing teams in custom development using JAVA, SQL, or SAP.
• Experience with automated warehouse solutions including robotic picking and conveyor integration.
• Knowledge of Agile and DevOps tools; experience with offshore teams.

Reporting to commercial marketing leadership, the Automation Manager supports campaign design and implements marketing initiatives across email, landing pages, display advertising, website personalization, and ABM programs using HubSpot as the central platform, with the goal of driving engagement, conversion, and pipeline generation. The position manages HubSpot instance health, data integrity, and integrations across Commercial Team platforms while collaborating with business intelligence analysts to track ROI and ensure projects meet delivery deadlines.

Accountabilities

• Build, test, launch, and optimize campaigns including email setup, lead nurture, event promotion, ABM, data management, A/B testing, and performance tracking.
• Build and test marketing campaign assets including emails, landing pages, and forms within marketing automation tools.
• Segment lists based on demographic, firmographic, and behavioral data including past email engagement and website interactions.
• Develop and implement strategy for ongoing control, maintenance, and enhancement of the marketing database.
• Collaborate on campaign management to identify and implement processes that increase sales opportunities through refined lead management strategies.
• Automate and improve data integrity initiatives including segmentation implementation, list management, and lead processes in HubSpot.
• Build, manage, and maintain reports with business intelligence analysts to track ROI and campaign success metrics.
• Excel in project management to ensure projects consistently meet delivery deadlines.

Skills & Qualifications

• Bachelor's degree, preferably in Business, Marketing, Project Management, or related field.
• 7+ years of experience with Marketing Automation.
• Proven CRM or marketing automation platform experience supporting complex campaigns and scaling demand generation programs.
• 3+ years of HTML/CSS knowledge for email design and coding.
• Previous hands-on experience with nurture and other outbound programs.
• Excellent grasp of email marketing best practices and experience with editing tools such as Photoshop for image resizing and HTML troubleshooting.
• Must be authorized to work in the United States.

The Automation Manager refines demand generation execution within Quantum Metric's global Demand Center, managing daily delivery of landing pages, emails, and automated nurture programs while serving as the HubSpot subject matter expert for marketing operations, field marketing, and event marketing teams. The role advances pipeline and revenue goals by maintaining master list definitions, supporting ABM tool configurations, and driving data hygiene initiatives that sustain database health and reporting accuracy.

Operational Focus

• Execute daily delivery of landing pages, emails, and automated email nurture programs.
• Manage 3x weekly standup meetings working closely with marketing operations and marketers to prioritize and escalate challenges.
• Serve as a strategic execution lead on all aspects of marketing automation and email marketing including process design, data quality, system enhancements, and integrations.
• Act as HubSpot SME, sharing and advocating best practices in program and campaign setup, maintenance, troubleshooting, and database health.
• Define standard list templates and maintain master list definitions for Go-To-Market common segmentation combinations.
• Support marketing programs with list uploads and campaign associations to ensure proper reporting.
• Perform ad-hoc list pulls for marketers to support program development and execution.
• Assist Integrated Marketers with ABM tool configurations and support as needed.
• Support marketing data hygiene projects with data cleanup and analysis.

Experience & Qualifications

• Bachelor's degree, preferably in Business, Marketing, Advertising, Communications, IS, CIS, or IT.
• 3–5 years of experience working in a modern B2B marketing environment utilizing sophisticated Martech tools.
• Experience with marketing automation (HubSpot preferred), Salesforce.com, ABM tools, email templates, CMS, and Google Sheets.
• Strong proficiency with G Suite or Microsoft Office Suite and other business tools such as Slack and Zoom.
• Growth mindset with a can-do attitude; always making improvements and rolling with changes.
• Strong attention to detail for precise execution and data analysis.
• Strong communication and collaboration skills.

Automation Manager coordinates product requirements, technology adoption, and process solutions across marketing and engineering teams to optimize campaign delivery and lead generation from marketing through to sales. The work directly supports lead generation marketing teams by translating tool feedback into actionable product or process improvements and ensuring operational excellence across digital marketing channels including email, ads, display, and onsite merchandising.

Job Functions

• Work directly with lead generation marketing teams to drive adoption of marketing technologies and develop product requirements for new features, launches, and enhancements.
• Partner closely with marketing operations to liaise process and technology elements that optimize campaign delivery and lead generation.
• Serve as a guide for the organization on marketing tools, driving best practices and operational excellence from marketing to sales.
• Project manage key initiatives to support lead generation efforts and coordinate multiple cross-functional stakeholders.
• Translate feedback and needs of marketing tools into process or product solutions and partner with engineering teams for prioritization and execution.

Requirements

• 4+ years of experience with product management or marketing/advertising technology.
• Experience working directly with product, engineering, and operations teams to provide business cases and requirements.
• Experience launching or driving adoption of products with demonstrated knowledge of customer needs.
• Experience with operational processes, issue management, and resolution.
• Experience with digital marketing channels including email, ads, display, and onsite merchandising.
• Experience with an enterprise-scale sales or marketing automation platform.