Job Summary:

• Aid in planning of infrastructure for use throughout the organization
• Install portions of, and help maintain infrastructure throughout the organization
• Assist in determining enterprise system requirements
• Develop test plans, ultimately contributing to project work
• Understand guidelines for system implementation in regards
• Retaining system security, and adhering to guidelines
• Monitor system performance, perform simple
• Moderate problem determination, and with minimal assistance determine problem resolution(s)
• Contribute to impact analysis regarding enterprise-wide technology
• Aid to support system integration, software and hardware at the enterprise level for optimum performance

Skills on Resume:

• Infrastructure Planning (Hard Skills)
• Installation & Maintenance (Hard Skills)
• System Analysis (Hard Skills)
• Test Planning (Hard Skills)
• Compliance Management (Hard Skills)
• Security Oversight (Hard Skills)
• Performance Monitoring (Hard Skills)
• Problem Solving (Hard Skills)

Job Summary:

• Support moderately complex accounts
• Access and manage relationships with customer technical staff and Help Desk functions
• Assess and verify approach/method to selling enterprise/client products and services 
• Verify operability of product and service configuration within the customer’s environment
• Articulate characteristics of the customer’s current environment 
• Understand, analyze and apply industry and market knowledge as well as understand the competititors
• Seek counsel from other sales engineers, leaders, or cross-functional technical groups 
• Ensure consistent approach/application
• Qualify sales opportunities in the terms of customer technical requirements, solution making process and funding

Skills on Resume:

• Account Support (Soft Skills)
• Customer Management (Soft Skills)
• Sales Verification (Hard Skills)
• Configuration Validation (Hard Skills)
• Environment Analysis (Hard Skills)
• Market Understanding (Hard Skills)
• Collaboration (Soft Skills)
• Opportunity Qualification (Hard Skills)

Job Summary:

• Communicate effectively at all levels of the organization, with internal and external customers, in written and oral format.
• Triage, troubleshoot and resolve server, network, storage and software issues
• Participate in a 24/7 on-call rotation to support production and corporate environments
• Perform physical work at co-location supporting enterprise network, servers and storage systems
• Install software, patches and updates on Linux and Windows servers
• Resolve backup issues and perform annual disaster recovery site testing
• Develop and document technical processes and procedures
• Manage and implement changes to the corporate wireless network, user switches and firewalls.
• Work with vendor representatives to resolve software and hardware issues
• Assist Senior Systems Engineers on projects and tasks

Skills on Resume:

• Communication (Soft Skills)
• Troubleshooting (Hard Skills)
• On-call Support (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• Software Management (Hard Skills)
• Disaster Recovery (Hard Skills)
• Process Documentation (Hard Skills)
• Network Implementation (Hard Skills)

Job Summary:

• Aid in the support of a variety of projects throughout the cycle 
• Continually support enterprise-level technology
• Aid to develop and maintain computer systems’ software and hardware
• Monitor and determine system performance
• Team with senior personnel to aid in impact analysis regarding enterprise-wide technology
• Continually engage in initiatives for enhancing systems engineering techniques like Model-Based Systems Engineering (MBSE), Reliability Modeling, Artificial Intelligence and Test automation to name a few
• Always uphold and display Roche Cultural Dimensions and Operating Principles through work and communication
• Present the design and value of proposed solution and business case to customers, prospects and management

Skills on Resume:

• Project Support (Soft Skills)
• Technology Support (Hard Skills)
• Systems Maintenance (Hard Skills)
• Performance Monitoring (Hard Skills)
• Impact Analysis (Soft Skills)
• Engineering Enhancement (Hard Skills)
• Cultural Alignment (Soft Skills)
• Solution Presentation (Soft Skills)

Job Summary:

• Handle alerts from various services from internal Rakuten stakeholders
• Handling Incidents by deep diving 
• Troubleshooting various issues related to Linux OS / CLOUD / APP/DB etc 
• Provide technical support to Rakuten inhouse and Rakuten group of companies via ticketing system or other channels.
• Develop foundational strengths across different core technologies
• Designs, executes, and documents project plans for various infrastructure projects.
• Installs, support, and maintains hardware and software infrastructure according to best practices.
• Research emerging technology trends to make recommendations.
• Implements the necessary controls and procedures 
• Protect information systems assets from intentional or inadvertent modification, disclosure and destruction.

Skills on Resume:

• Alert Management (Hard Skills)
• Incident Handling (Hard Skills)
• Troubleshooting (Hard Skills)
• Technical Support (Hard Skills)
• Technology Proficiency (Hard Skills)
• Project Planning (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• Technology Research (Hard Skills)

Job Summary:

• Learns to use company concepts, policies and procedures, familiar with and follows standard practices
• Works on projects of moderate scope in which analysis of situation or data requires a review of identifiable factors
• Perform activities like Reliability analysis, Writing test protocols and reports, Verification and Validation Testing, Reliability Testing
• Quickly learn tools/software useful for performing analysis and simulation/modeling work
• Makes suggestions to improve work processes
• Assists in reducing to practice of patentable inventions
• Exercises judgment within defined procedures and practices to determine appropriate action
• Participates in technical team activities
• Presents and discusses data within group
• Monitors work to ensure quality-reliability and continuously promote Quality First Time

Skills on Resume:

• Standards Adherence (Soft Skills)
• Project Management (Hard Skills)
• Reliability Analysis (Hard Skills)
• Test Protocol Development (Hard Skills)
• Tool Proficiency (Hard Skills)
• Process Improvement (Soft Skills)
• Innovation Support (Soft Skills)
• Decision Making (Soft Skills)