ASSOCIATE SYSTEM ENGINEER JOB DESCRIPTION

An entry point into infrastructure operations looks deceptively simple until an SLA breach at 2 a.m. reveals whether the team's monitoring, triage, and escalation practice is real. The Associate System Engineer owns day-to-day administration, incident response, and environment documentation for the infrastructure platforms a managed services or enterprise IT team runs. Sitting below senior engineers in a tiered support model, this role is accountable for resolution speed, documentation accuracy, and the on-call reliability that keeps service windows intact. NOC-style shift coverage and ITIL-aligned escalation procedures define the operational rhythm.

As the Associate System Engineer, you ensure infrastructure platforms remain stable, monitored, and documented by handling daily administration, incident tracking, and Root Cause Analysis under the guidance of senior engineers and a practice manager. You operate within an IT infrastructure or managed services team, contributing to on-call rotations and continuous improvement programs that sustain service-level commitments for internal or external clients.

Career Impact: Hands-on exposure to ITIL-governed incident management and NOC operations builds a verifiable track record in infrastructure disciplines that senior engineer and lead roles specifically screen for.

Business Impact: When incident mean time to resolution slips or service health reports go dark, client SLAs fail and escalation costs rise — this role is the operational layer that prevents both outcomes.

Growth Opportunity: Cross-functional exposure across server administration, network monitoring, and automation scripting expands your technical surface area toward Senior Systems Engineer or Infrastructure Lead within a structured seniority path.

• Monitor infrastructure platforms and network devices for performance, availability, and capacity against defined SLA targets.
• Triage and resolve assigned incidents, documenting findings and facilitating shift-turnover handoffs with onshore and offshore teams.
• Perform Root Cause Analysis on recurring failures and recommend workarounds or permanent fixes to senior engineers.
• Administer server and application environments including user management, health reporting, and scheduled maintenance windows.
• Develop and maintain technical and procedural documentation for supported platforms on a regular cadence.
• Participate in on-call rotation to provide 24/7 coverage and respond to critical incident recovery calls as needed.
• Support automation initiatives by identifying repeatable operational tasks suitable for scripted or tool-assisted execution.

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 1 or more years of IT infrastructure support or NOC operations experience, with exposure to incident management workflows.
• Knowledge of server operating system administration across Windows and Linux environments at the command-line level.
• Understanding of IP-based networking concepts including LAN topology, routing, switching, and hardware troubleshooting.
• Familiarity with ITIL process frameworks covering incident, problem, and change management disciplines.
• Experience with scripting or query languages to support basic automation and data retrieval tasks.
• Strong written and verbal communication skills with the ability to document technical findings for varied audiences.

• Industry certification in networking or IT infrastructure such as CCNA, CompTIA Network+, or an equivalent credential.
• Experience supporting database environments including SQL querying and basic backup and restore procedures.
• Familiarity with Agile or Lean continuous improvement methodologies as applied to infrastructure operations.
• Prior work in a managed services or multi-client support environment with defined SLA accountability.

• Mean time to resolution per assigned incident, measuring triage and escalation speed against SLA thresholds.
• Documentation accuracy rate, reflecting completeness and currency of as-built and procedural records.
• On-call response time, measuring adherence to defined response windows during 24/7 rotation coverage.
• Shift-turnover handoff quality score, based on completeness of documented activity passed to the next shift team.
• Automation task count per quarter, tracking contribution to operational efficiency through scripted or tool-driven solutions.
• Typical tools: network monitoring platforms (commonly SevOne, IBM Netcool); ticketing systems (commonly ServiceNow); scripting environments (commonly PowerShell, Python)

• Base Salary Range: $60,000 to $80,000 annually depending on location and experience.
• Bonus: Discretionary annual bonus of 5 to 10% based on individual and team performance.
• Equity: Equity not typical at this level; offered at select employers.
• Health Benefits: Medical, dental, and vision coverage; employer contributes to premiums.
• PTO: 15 to 20 days annually plus standard US federal holidays.
• Common Perks: On-call stipend, certification reimbursement, and structured training programs.

Background check completion is a condition of employment, and candidates may also be subject to reference verification consistent with applicable law. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under federal, state, or local law. Reasonable accommodations are available to individuals with disabilities throughout the hiring process upon request. Candidates must be authorized to work in the United States.

The Associate System Engineer owns safety analysis and certification activities across the full aircraft system lifecycle, creating Fault Tree Analysis, FMECA, and Safety Assessment Reports in compliance with ARP4761 and ARP4754A. Working alongside the system leader and engineering teams, the role ensures aircraft systems and subsystems meet regulatory and airworthiness standards, enabling safe certification of aviation programs.

Key Responsibilities

• Perform system analyses for safety, reliability, maintainability, testability, regulatory, and certification.
• Develop and review systems safety requirements in the aerospace domain and perform systems safety assessments and Functional Hazard Assessments for airplane systems in line with ARP4761.
• Create Fault Tree Analysis, Failure Mode Effects Cause Analysis, and Safety Assessment Reports per ARP4761/MIL STD 882 and ARP4754A.
• Lead planning, defining, and verifying system safety requirements to ensure design integrity and certification across the full lifecycle.
• Contribute to system engineering processes and procedures to ensure safety in all program operations and work with the system leader to ensure aircraft systems and subsystems safety of flight.
• Prepare and present technical presentations, including requirement, design, and development changes to formal change boards, and participate in Safety Panel Reviews.
• Review flight documents and operational scenarios for safety impact, perform testing and validation to ensure system designs meet requirements, and develop requirements management processes and tools.

Education & Experience

• Bachelor's in Electronics, Aeronautical, Electrical, or Systems Engineering with 5–10 years of experience, or Master's with 5–8 years, or equivalent combination.
• Experience in systems engineering and development processes, including requirements development, verification, and validation.
• Familiarity with SAE ARP4761 and ARP4754A; basic understanding of DO-254/DO-178C preferred.
• Knowledge of avionics systems architecture, design of LRU components, and Integrated Modular Avionics (IMA) architecture preferred.
• Experience in safety analysis methods such as FMEA, FTA, and reliability tools preferred; basic knowledge of FAA certification and airworthiness requirements highly desired.
• Excellent research, problem-solving, and critical thinking skills.

Embedded within the network operations and IT infrastructure team, the Associate System Engineer delivers diagnostics, incident resolution, and proactive LAN monitoring across Cisco Routers, Switches, and Firewalls to sustain SLA-compliant service availability. Working closely with global BLR and US support teams, this role ensures timely escalation, shift documentation, and client satisfaction across all infrastructure events.

Core Functions

• Provide basic technical and subject matter expertise, assist in delivering support documentation, and perform daily service checks and health evaluation of systems.
• Provide diagnostics, troubleshooting, and efficient resolution on all events and incidents, and escalate to appropriate support staff via established procedures.
• Track and coordinate all incidents until resolution, identify probable causes of failures, and recommend possible solutions or workarounds.
• Monitor, maintain, and troubleshoot LAN comprising Cisco Routers, Switches, and Firewalls, including hardware failures and traffic management issues.
• Maintain network availability, capacity, and quality of service to meet SLA targets through proactive monitoring.
• Manage customer support cases via email and Service Management tools, ensuring timely response and client satisfaction.
• Attend team meetings and conference calls, follow the Major Incident Management process, and contribute to Problem Management analysis.
• Document shift activity and facilitate shift turnover with BLR and US teams.

Required Qualifications

• 1–2+ years of experience supporting IT infrastructure, applications, and cloud environments; 1+ years of NOC experience in a similar environment preferred.
• 1+ years of Windows, UNIX, or Storage administration skills preferred; 1+ years of ITIL process experience with appropriate fundamental accreditation.
• CCNA/MCSC certification is an added advantage.
• Strong interpersonal, verbal, and written communication skills with ability to interact with global teams and senior management.
• Able to lead recovery calls for critical incidents, implement process improvements, and perform effectively under pressure while multitasking.

Reporting to the engineering leadership team, the Associate System Engineer shapes modification proposals and technical problem resolution for the C-40A fleet across BCA factory, military, and USN field environments. Partnering with design, Liaison, Manufacturing Engineering, Quality, and operations teams, this role enables safe and compliant delivery of fleet-level modification and aircraft build programs.

Primary Duties

• Assist in developing proposals to provide new or updated capabilities to the C-40A fleet.
• Support fleet-level modification programs and new aircraft build and testing at the BCA factory, military modification center, and USN field facilities.
• Review engineering drawings and work with design, Liaison, Manufacturing Engineering, Quality, and operations teams to resolve issues.
• Provide solutions to technical problems of moderate scope and complexity.
• Work collaboratively with all levels of personnel internal and external to Boeing in a self-motivated, positive manner.
• Manage multiple tasks across a broad spectrum of duties simultaneously.

Qualifications & Experience

• Bachelor's, Master's, or Doctorate in Engineering, Computer Science, Mathematics, Physics, or Chemistry from an accredited institution.
• Experience working on Boeing commercial aircraft, including modifications and testing of previously delivered aircraft, and experience with FAA and military certification.
• Familiarity with the Boeing 737NG; mechanical or electrical systems design background.
• Experience working with customers and in roles requiring communication, project management, presentation, facilitation, and team collaboration skills.
• Current Secret Clearance.

Sitting at the intersection of cybersecurity and IT infrastructure, the Associate Systems Engineer builds security assessments, environment diagrams, and remediation reports under guidance from Senior Engineers and the Practice Manager to maintain high billable utilization across client engagements. Operating across customer on-site deployments, penetration testing support, and technology development tasks, this role enables clients to identify vulnerabilities and strengthen their core networking and security posture.

Duties

• Assist with analyzing results of discovery and information gathering assessment services, which may result in redesign or SOW additions.
• Assist with creating environment diagrams and as-built documents describing the deployed environment.
• Create reports on uptime, bandwidth usage, device utilization, and other key metrics.
• Communicate with customer technical staff on technical concepts and facilitate basic knowledge transfer.
• Configure and run security assessment tools on target environments and assist in assessing core networking infrastructure and firewall environments.
• Assist in writing comprehensive reports including assessment findings, outcomes, and remediation plans with senior consultation.
• Review customer technical requirements and support design of products and IT solutions, including providing SOW content.
• Attend technical training for new certifications and work with leadership to develop and test new technology services.
• Work with technology partners and vendors for technology services and support, and keep current with industry practices and emerging threats.

Skills & Qualifications

• 2 years of experience as an associate security analyst or network associate engineer desired.
• Understanding of firewalls, proxies, SIEM, antivirus, IDS/IPS, UTM firewalls, and intrusion detection systems; familiarity with network protocols and OSI model.
• Understanding of fundamental concepts across software, server, storage, networks, security, and mobility; experience with commercial vulnerability scanners, open-source security assessment tools, and Azure infrastructure and security systems.
• Working knowledge of Microsoft Office Suite, entry-level MS Visio, and SharePoint; competent post-sales installation, configuration, and troubleshooting skills.
• Strong verbal and written communication skills with ability to translate technical concepts for diverse audiences and construct security advisory notifications.
• Critical thinking, analytical, problem-solving, and sound judgment skills; self-motivated with ability to deliver quality work under deadlines with or without supervision.
• Demonstrates drive for achievement, adaptability, dependability, persistence, and tolerance of stressful situations.

A key member of the Minneapolis product development team, the Associate Systems Engineer delivers embedded digital signal processing algorithms and supports the full design, verification, and validation lifecycle for next-generation Inspire medical devices. Collaborating across operations, marketing, sales, clinical research, and regulatory functions, this role ensures products meet quality system, regulatory, and business requirements from development through commercial launch.

Job Functions

• Provide systems expertise for new and existing products with a focus on embedded digital signal processing (DSP) algorithms.
• Specify, design, implement, verify, validate, debug, and support signal processing algorithms, software tools, and utilities.
• Engage in design reviews to ensure designs meet implementation, testing, scalability, and maintainability best practices.
• Support clinical research study planning, development, and execution, and support product risk management activities in compliance with ISO 14971.
• Ensure all quality system, regulatory, legal, and business requirements are met throughout product development and market delivery.
• Support post-market product and therapy-related investigations as well as CAPA activities and implementations.
• Support new product launch planning in partnership with operations, marketing, sales, and education.

Minimum Qualifications

• Bachelor's or Master's degree in biomedical, software, computer science, or a related field.
• 1+ years of experience in systems, software, or signal processing (0+ years with Master's degree).
• Medical device product development experience and understanding of systems engineering processes preferred.
• Understanding of embedded signal processing algorithms for physiologic signals, embedded software development and testing, and software and systems considerations for clinical research.
• Experience with industry standards including ISO 14971, ISO 14708, EN 45502, IEC 60601, IEC 62304, and IEC 62366; understanding of 21 CFR 820 and ISO 13485 requirements.
• Experience developing algorithms and/or tools in MATLAB, Python, and C++ or equivalent.
• Strong written and verbal communication skills with ability to engage internal and external stakeholders and senior leadership.

Successful 777-9 certification and 777-8F development depend on the Associate System Engineer, who coordinates design teams in support of test readiness, configuration planning, and systems engineering integration across a broad range of engineering functions. Based within the 777X program, this role serves as the connective link between BT&E Test, program IPTs, and requirements management processes that sustain Type Inspection Authorization and program integrity.

What You'll Do

• Support technical activities in systems engineering and engineering integration.
• Support test readiness with BT&E Test and design teams.
• Maintain the Flight Test Airplane configuration required at Type Inspection Authorization (TIA).
• Develop and maintain relationships and partnerships with 777X program IPTs and BT&E test organization.
• Evaluate customer and operational needs to define system performance requirements, integrate technical parameters, and ensure compatibility of all physical, functional, and program interfaces.
• Support planning, organization, implementation, and monitoring of requirements management processes, tools, risk, issues, opportunity management, and technology readiness assessment processes.

Experience & Qualifications

• Bachelor's degree or higher in Engineering, Computer Science, or related ABET-accredited field; Bachelor's or higher in Systems Engineering preferred.
• 2+ years of related experience, or equivalent combination of advanced technical education and experience (e.g., Master's).
• Experience with requirements development for aerospace systems and hardware.
• Experience in systems engineering including system requirements, functional decomposition, integrated design, analysis, evaluation, and verification.
• Critical thinking and strong verbal and written communication skills.

As the Associate Systems Engineer, this role supports identification and resolution of hardware and software technical problems across Windows servers, networking, databases, and backup systems within the IT Infrastructure team in Marshall, MN. The IT Infrastructure team relies on this work to maintain a stable performance environment, execute continuous improvement initiatives, and build foundational infrastructure capability across the organization.

Accountabilities

• Help locate necessary tools and processes to identify troublesome trends as they develop.
• Participate in providing a stable performance environment and aid in preventing recurring problems.
• Resolve assigned problems with assistance and participate in 24-hour on-call support rotation.
• Participate in various projects intended to continually improve and upgrade the infrastructure.
• Utilize previously developed procedures for Infrastructure Technologies administration.
• Actively participate in Lean and Continuous Improvement events and complete implementation plan tasks to achieve business process improvements.

Education & Experience

• Bachelor's degree or equivalent in Computer Science, Software Engineering, CIS, or related field, or equivalent education and experience.
• 0–3 years of related experience.
• Knowledge of server-based Windows operating systems, basic database and SQL knowledge, and data backup/restore techniques.
• Knowledge of IP-based network communications infrastructure and server-level troubleshooting techniques.
• Strong communication and problem-solving abilities with a desire to build technical skills in a team environment.

Associate Systems Engineer delivers day-to-day infrastructure support and cross-functional administration across the Analytics and Data Management team's product stack, spanning Oracle, Tableau, Snowflake, Kubeflow, and related platforms. The work directly supports operational continuity, lifecycle management, and automation development across a multi-technology environment offering structured growth through experience and incentivized training.

Key Deliverables

• Over time, become cross-functional across multiple technologies to help administer and maintain the product stack, including Oracle DB 19c, ODI, Hyperion/Essbase, GoldenGate, EBX, Informatica, Tableau, IBI, PowerBI, Snowflake, and Kubeflow.
• Work on projects and lifecycle management for supported products.
• Help plan and develop automated solutions through AWX/Ansible.
• Use metrics proactively to gain insight into trends for supported products.
• Demonstrate analytical and long-term resolution-oriented problem-solving skills and perform Root Cause Analysis on issues.
• Participate in maintenance windows and a 24/7 on-call rotation.
• Create and modify technical and procedural documentation for various systems on a regular basis.

Background & Experience

• Associate degree or above in Computer Science, Information Systems, or Data Science with 1+ year of experience, or minimum 3 years of equivalent technical experience.
• Experience with Oracle Database, SQL, Tableau, and PowerBI.
• Moderate Linux OS experience, Windows Server experience, and familiarity with Agile principles.
• Experience with Kubernetes or similar containerization technology, Python or JavaScript development, and Ansible or similar automation tools.
• Experience with Azure, AWS, or Oracle cloud administration; Weblogic and Big IP F5 load balancer management preferred.
• Experience with ticketing systems such as ServiceNow.
• Strong troubleshooting, development, and automation skills.

The Associate System Engineer leads the design and development of solution-level reference architectures and proof-of-concept builds based on Supermicro server systems, spanning Hybrid Cloud, Data Analytics, and IoT Edge deployments. Working closely with product managers, system engineers, sales, and cross-functional teams, this role differentiates Supermicro products through technical whitepapers, certification testing, and pre- and post-sales support at industry events and customer engagements.

Technical Responsibilities

• Design and develop solution-level reference architectures based on Supermicro server systems and cutting-edge datacenter technologies, including Hybrid Cloud, Data Analytics, and IoT Edge solutions.
• Execute solution-level certification and performance testing for Supermicro server products.
• Design and build proof of concepts based on technical use cases and create technical whitepapers.
• Create special Windows OS images with customer settings for production.
• Work with product managers and system engineers to support technical marketing presentations and product promotion.
• Work with sales and customers to provide pre-sales and post-sales support.

Technical Qualifications

• Bachelor's or Master's degree in EE or CE with a minimum of 1 year of system engineering experience in server products strongly desirable.
• Strong knowledge of server architecture, OS concepts, and cloud-native computing; knowledge of Windows/Linux development with hands-on experience.
• Experience with programming languages and technologies including Node.js, Python, PowerShell, Kubernetes, containers, and virtual machines; experience configuring Windows Server.
• Experience in technical writing.
• Strong communication skills.

Reporting to engineering leadership, the Associate System Engineer produces system requirements, integration tests, and version-controlled product releases across the full lifecycle of railway and related industry projects. Partnering with cross-functional teams spanning varying skills and concurrent programs, this role ensures design standards compliance and traceable defect documentation that enables on-time, closure-ready solution delivery.

Role Responsibilities

• Ensure identification of project interfaces among assigned subsystems and external interfaces according to project scope.
• Actively support system engineering activities by ensuring project activities are executed in accordance with design standards.
• Contribute to the identification and management of system requirements across the full project lifecycle, including design and testing.
• Support system engineering studies, including fleet sizing calculations and operational scenario analysis, and perform system integration tests.
• Support and develop test cases, test procedures, test scripts, and test data, and document and track defects.
• Perform and participate in integration test activities and perform version control management of product releases.
• Follow established department processes and document all assigned work fully and accurately.

Professional Experience

• Bachelor's degree in Electrical, Electronic, or Computer Engineering or equivalent.
• Minimum 5–8 years of experience as an engineer within railway or related industries; minimum 5 years as a Lead Systems or Design Engineer.
• Demonstrated ability to deliver solutions to closure and engage cross-functional teams of varying skills across multiple concurrent projects.
• Detail-oriented with excellent organizational skills and ability to build effective relationships.
• Bilingual in English and French or Spanish required.

Embedded within the network services infrastructure team, the Associate Systems Engineer refines and administers SevOne and IBM Netcool Operations Insight platforms through daily application administration, automation, and tool enhancement delivery. Working closely with Senior NSI staff, this role sustains network fault and performance monitoring capabilities that underpin service quality, security compliance, and operational visibility across the organization.

Scope of Work

• Administer SevOne daily, including dashboard creation, application troubleshooting, user administration, object grooming, and device onboarding.
• Generate system health reports and perform routine administration of IBM Netcool Operations Insight (NOI).
• Provide alarm/event engineering support, impact policy support, and report/security compliance support for NOI.
• Implement and deliver tool enhancements in partnership with Senior NSI staff.
• Automate operational tasks and contribute to automation activities.

Knowledge Skills & Abilities

• Bachelor's degree in Information Systems & Technology, Computer Science, Electrical Engineering, or equivalent.
• Experience with application administration and Windows and Linux operating systems at the command-line level.
• Familiarity with network fault and performance monitoring, basic networking hardware (Cisco/Juniper), and network management protocols such as SNMP; understanding of KPIs, MIB/OID structure, and Jitter, Latency, RTT, and Bandwidth Utilization metrics.
• Experience with scripting tools (Python, PowerShell, Perl), query languages (SQL, OQL), and API tools such as Postman.
• Experience with IBM Netcool Network Fault Monitoring tools (Dash, Impact, Object Server, Gateways, Probes, Log Analytics) and network performance monitoring tools such as SevOne, Grafana, and Cacti.
• Industry certifications such as CCNA or CompTIA Network+ preferred.
• Positive, outgoing disposition with a cheerful attitude.

Associate System Engineer advances infrastructure and Infor ERP administration for the IS team while supporting application development and technical production on the Infor technology platform and Java/Microsoft Reporting Services. The work directly supports distributed environment operations, ERP/CRM continuity, and cross-domain technical capability across 24x7 rotational shifts.

Day-to-Day Responsibilities

• Work with the IS team in infrastructure and Infor ERP administration and apply sound knowledge of networking, databases, and operating systems.
• Work with the Product Development and Technical Production Support team for development and support on the Infor technology platform and Java/Microsoft Reporting Services.
• Apply sound conceptual knowledge of SQL queries and Object-Oriented Programming, and rapidly understand new business domains.
• Learn new technologies quickly and operate effectively in distributed environments across both infrastructure and application development contexts.
• Work in 24×7 rotational shifts as required.

Position Requirements

• Sound conceptual knowledge of networking, databases, operating systems, SQL queries, and Object-Oriented Programming.
• Basic knowledge of ERP/CRM systems.
• Exceptional communication and analytical skills, both written and oral.
• Active listening skills with the ability to understand new business domains rapidly.
• Ability to quickly learn new technologies and work effectively across infrastructure and application development in distributed environments.

The Associate Systems Engineer at Nintendo Technology Development owns the development, troubleshooting, and maintenance of technology systems spanning functionality, performance, security, and monitoring within a wholly owned subsidiary focused on future hardware and software innovation. Reporting into an engineering team in Redmond, Washington, this role enables internal customers to accomplish their work efficiently while ensuring compliance with established regulations and controls.

Key Responsibilities

• Develop, modify, and troubleshoot technology systems addressing functionality, performance, security, quality, operations, and monitoring needs.
• Maintain existing infrastructure to enable internal customers to efficiently accomplish their work.
• Perform incident response and break-fix triage for infrastructure system issues.
• Create detailed test scenarios, perform testing, and analyze results.
• Document all technology changes through appropriate change control.
• Identify and communicate the status of work, progress, and obstacles to the team, recommending solutions as needed.
• Ensure work complies with established regulations and controls.
• Write scripts and use automation to perform basic tasks.
• Increase knowledge base on all aspects related to hardware, software, and network components.
• Participate in on-call rotation.

Education & Experience

• Bachelor of Science in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, Information Systems, Information Engineering, or related field; or equivalent combination of education and experience.
• 0–2 years of related experience in system development technologies, patterns, and practices.
• Experience working on issues requiring evaluation of variable factors and review of a variety of factors.
• Basic to intermediate knowledge of networking, including protocols, troubleshooting, connectivity, and patching.
• Basic understanding of core infrastructure concepts such as networking and storage and how systems interact with them.
• Experience with scripting and programming languages such as PowerShell, Bash, Perl, or Python.
• Excellent customer service skills with ability to thrive in a hectic environment.

Embedded within a managed services environment, the Associate Systems Engineer supports client infrastructure by triaging and resolving server, network, desktop, and software issues across Microsoft environments. Working closely with Senior Systems Engineers and vendor representatives, this role enables client organizations to maintain secure, stable systems while contributing to project delivery and process improvement efforts.

Core Functions

• Triage, troubleshoot, and resolve server, network, desktop, and software issues.
• Assist clients with installation, configuration, and ongoing usability of desktop computers, mobile devices, peripheral equipment, and software.
• Diagnose system emergencies when they arise and persevere until they are resolved.
• Follow standard escalation processes, involving senior resources in a timely manner where required.
• Perform physical setup of new computers and software installation, including Microsoft Operating Systems, patches, and updates on desktops, laptops, and servers.
• Work with vendor representatives to resolve software and hardware issues and configure and install firewalls to best practice standards.
• Perform virus detection and removal, resolve backup issues, and conduct restore testing.
• Review security parameters with clients and make recommendations per Medicus IT standards and processes.
• Actively assist Senior Systems Engineers on projects such as system migrations, virtual server configurations, server and firewall installations, VPN tunnel configuration, and SAN setups.
• Participate in project planning, solution delivery, mentoring, and teaching improved processes to team members.
• Follow Medicus IT's defined processes and standards and take part in after-hours on-call rotation as needed.

Education & Experience

• Bachelor's Degree in IT or similar field, or equivalent combination of education and work experience.
• Required certifications: MS Windows 70-687 plus one elective.
• 1–2 years of experience in Microsoft environments, including Windows 2016/2012/2008 servers, Active Directory, SQL, SharePoint, Exchange Servers, Backup Technologies, and Internet/DNS/Email/Communication issues.
• Knowledge of VMware, Citrix, VPN, and Terminal Services.
• Knowledge of VoIP, voicemail, analog systems, and vendor-specific hardware and software.
• MSP-specific experience strongly desired.
• Excellent problem-solving, client relationship, and verbal and written communication skills.
• Ability to learn and retain new technology skills, maintain calm under pressure, and present professionally in high-stress situations.
• Alignment with Medicus IT's core values of integrity, ownership, results, positivity, and continuous improvement.

Reporting to engineering leadership, the Associate Systems Engineer leads development and review of high-integrity airplane systems including IMA certification, safety assessment processes, and requirements traceability across Tier 2–5 levels. Partnering with cross-functional engineering teams and FAA-focused programs, this role advances product readiness by delivering validated system designs that meet regulatory, performance, and certification requirements.

Primary Duties

• Demonstrate excellence in development and review of high-integrity Radio, Communication, SATCOM, Flight Controls, Displays, and Flight Management system requirements.
• Demonstrate excellence in IMA development, certification (DO-297), system design, and integration testing per ARP4754A.
• Create and develop Interface Control Drawings and system and qualification test procedures.
• Perform or review DO-254/DO-178C compliant system-level testing.
• Perform requirements management in DOORS and end-to-end requirement simulation, modeling, and validation using MATLAB, Simulink, and Cameo.
• Evaluate customer and operational needs to define system performance, functional, and regulatory requirements using an interdisciplinary, collaborative approach.
• Coordinate with engineering functions on safety, reliability, maintainability, security, and certification requirements.
• Develop and monitor requirements management processes, tools, risk and opportunity management, and technology readiness assessments.
• Resolve cross-functional technical issues and validate system designs against operational and functional requirements.

Minimum Qualifications

• Bachelor's in Electrical, Electronics, Computer Science, or Aerospace Engineering with up to 8 years' experience, or Master's with up to 6 years' experience, or equivalent combination.
• INCOSE Systems Engineering certification is an added advantage.
• Minimum 2 years' experience in test planning, setup, development, and execution in a lab or production environment.
• Minimum 1 year of experience in architecture, design, integration, and/or testing on avionics subsystems.
• Minimum 1 year of experience with Automated Test Equipment (ATE) setup and programming.
• Detailed knowledge of FAA certification and airworthiness requirements highly desired.
• Strong knowledge of ARP4754A, ARP4761, DO-160, MIL-STD-704, and MIL-STD-461 standards; very good understanding of DO-254/DO-178C mandatory.
• Familiarity with reliability calculations such as FMEA and FTA is an added advantage.
• Hands-on experience with IBM Rational DOORS for requirements management required; familiarity with Agile development and JIRA.
• Strong written and verbal communication skills with engineers, management, and non-engineering staff; ability to work in virtual team environments.

Sitting at the intersection of technical expertise and customer engagement, the Associate Systems Engineer II builds storage solution knowledge through Dell EMC's Global Services Associate Program to qualify sales opportunities and present solution designs to enterprise and commercial customers. Operating across Presales, account teams, and partner networks, this role directly supports sales team objectives by establishing trusted relationships and delivering compelling financial and technical proposals.

Duties

• Qualify sales opportunities in terms of customer technical requirements, competition, decision-making process, and funding.
• Demonstrate knowledge of the storage solutions industry and use competitive insight to address and dispel customer objections to Dell EMC solutions.
• Establish relationships with account teams, partners, and customers in support of sales objectives, and engage corporate resources and budgets as appropriate.
• Understand the process and method to create financial proposals and present the design and value of proposed Dell EMC solutions to customers and management.
• Take ownership of personal development through formal and informal networks and demonstrate effective presentation skills adaptable to any audience.
• Prioritize self-development, contribute to a diverse and inclusive work environment, and demonstrate high integrity.
• Embrace opportunities to provide feedback on change, observe and question existing processes, and align with and drive EMC strategy in a global business context.

Required Qualifications

• Bachelor's Degree in a technical discipline or equivalent with Presales or professional IT experience.
• Strong desire to learn and experience in infrastructure, applications, software, and/or services.
• General knowledge of IT infrastructure and operations.
• Knowledge of Dell EMC storage technology and products is a plus.
• Working knowledge of cloud models including virtualization, converged infrastructure, and public offerings is a plus.
• Self-motivated, proactive, and passionate about technology, collaboration, problem-solving, and innovation.

A key member of a high-performing engineering team, the Associate Systems Engineer supports requirements development, integration, and testing activities for proprietary programs serving U.S. government national security missions. Collaborating across hardware, software, and systems engineering disciplines, this role enables product readiness for off-site operations by delivering verified and validated system requirements with full traceability across Command and Control, Mission Management, and Mission Processing elements.

Functions

• Evaluate customer and operational needs to define system performance requirements and assure compatibility of all physical, functional, and program interfaces.
• Actively participate in integration and test activities for products.
• Support planning, organization, implementation, and monitoring of requirements management processes, tools, risk, issues, and opportunity management.
• Perform verification and validation of system requirements with proper flowdown and traceability for system, hardware, and software components, including regression activities required for recertification.
• Support and execute regression testing, test plans, procedures, schedules, and documentation to meet verification, validation, certification, and transition requirements.
• Support analysis and preparation of test results to verify and validate design and performance for government, regulatory, and customer compliance.
• Support interface development, documentation (ICDs and IDDs), and system integration across hardware and software domains for Command and Control, Mission Management, and Mission Processing elements.

Qualifications & Experience

• Bachelor's, Master's, or Doctorate in Engineering, Computer Science, Mathematics, Physics, or Chemistry.
• 1+ year of experience in systems engineering including architecture, requirements, interface development, verification and validation, integration and test, and risk management.
• 2+ years of experience working on defense systems and platforms.
• Experience in software coding, troubleshooting, and development of command and control, mission management, and mission processing software for ground systems.
• Experience with systems and software architecture, ground and space systems, and Agile development environments.
• Experience demonstrating success in a highly collaborative, cross-functional team environment.

Reliable delivery of large and small-scale energy project engineering depends on the Associate Systems Engineer, who provides design support across wind, solar, BESS, hydrogen, microgrid, and EV charge station projects under the supervision of senior engineers and project managers. Based within WSP's energy engineering practice, this role enables sound project outcomes by producing load models, financial analyses, and written reports that inform client recommendations and investment decisions.

Accountabilities

• Provide engineering design support for wind, solar, BESS, CHP, hydrogen, microgrid, district energy, and EV charge station project layouts, electrical single lines, P&IDs, and control and communication systems.
• Analyze energy load demands for existing and new facilities.
• Develop and run models to simulate electrical loads and heat and mass balance calculations for energy systems.
• Develop financial modeling and analysis tools to evaluate levelized cost of energy, project NPV, and life cycle costs.
• Work with senior engineers to scope and develop studies, modeling, and data collection approaches.
• Produce written reports summarizing project methodologies, findings, and recommendations.
• Exercise responsible and ethical decision-making regarding company funds, resources, and conduct per WSP's Code of Conduct.

Skills & Qualifications

• Bachelor of Science in Mechanical Engineering, Energy Engineering, Energy Systems, or a related field.
• Engineer in Training Certification.
• 1–3 years of experience in design and engineering roles with commercial/industrial and/or utility-scale power generation or renewable energy projects.
• Prior internship related to the degree of study and specific engineering discipline.
• Active membership and participation in local professional practice organizations.
• Experience interpreting and reviewing AutoCAD design drawings.
• Experience with MATLAB, System Advisor Model, HOMER Energy, OpenWind, energyPRO, PVsyst, PVCase, Helioscope, or other energy modeling, design, and optimization platforms.
• Ability to travel to project sites in the US, Canada, and possibly internationally up to 20%.

As the Associate Systems Engineer, this role supports multiple space programs by performing requirements analysis, MBSE modeling in Cameo, and subsystem integration and test activities within an interdisciplinary Puget Sound team. The engineering team relies on this work to deliver validated system architectures and Interface Control Documents that ensure space and ground system performance across complex satellite programs.

Technical Responsibilities

• Support stakeholder needs through analysis, technical performance measure definition, requirements analysis, and allocation and definition for subcontractors.
• Work within a Model-Based Systems Engineering environment using Cameo and an Agile development environment using JIRA and Confluence.
• Collaborate with engineering disciplines in an integrated team environment to develop system architecture compliant with interface definitions and requirements.
• Analyze, verify, and validate performance of hardware and software components in a space system.
• Develop use cases, sequence diagrams, requirements, and Interface Control Documents for complex space and ground architectures.
• Develop requirements verification plans and coordinate required tests for space systems.
• Support planning and execution of subsystem and vehicle-level integration and test activities.

Experience & Qualifications

• Bachelor's, Master's, or Doctorate in Engineering, Physics, or a related technical field.
• Active Top Secret/SCI clearance highly preferred; an active U.S. Security Clearance within the past 24 months is considered active.
• 2+ years of experience in design, assembly, integration, or test of satellite systems.
• 2+ years of Systems Engineering experience on aerospace platforms or similar highly regulated products.
• Experience with requirements development, verification, validation, ICDs, risk management, and trade studies.
• Experience utilizing Model-Based Engineering tools.

Associate Systems Engineer delivers system architecture models and requirements documentation by applying Model-Based Systems Engineering principles to define, allocate, and validate system performance, functional, and regulatory requirements. The work directly supports program integrity by resolving technical action items from design reviews, coordinating risk mitigation, and ensuring system designs meet operational requirements.

Role Responsibilities

• Evaluate customer and operational needs to define, allocate, and document system performance, functional, and regulatory requirements.
• Utilize MBSE principles to develop system architecture models incorporating new technologies and concepts.
• Perform test and verification activities to ensure system designs meet operational and functional requirements.
• Assist in developing system engineering plans, capability documents, requirements specifications, and interface control documents.
• Coordinate resolution of action items from technical interchange meetings, design reviews, and program reviews.
• Conduct risk assessments and generate mitigation plans.

Requirements

• Bachelor's, Master's, or PhD in a technical field including mathematics, science, or information technology.
• Experience applying engineering processes and principles.
• Experience in system architecture, requirements, interface definition, verification, and validation.
• Experience with systems development and integration.
• Experience with MBSE principles and tools such as Cameo.

The Associate Systems Engineer shapes software integration lab configurations, requirements documentation, and onsite mission system support for U.S. Government and DoD prime contractors, working under general direction within standard engineering processes. Reporting into a systems and software engineering team, this role delivers operational impact by managing configuration control, ensuring US Government security compliance, and enabling cross-functional program decisions across complex airborne mission systems.

Day-to-Day Responsibilities

• Study Software Integration Lab configuration and design solutions to meet software development and testing requirements.
• Develop new plans, designs, and systems into ongoing operations and create associated technical documentation and processes.
• Provide engineering evaluations, analysis, and documentation for Design Reviews, Peer Reviews, and Technical Interchanges.
• Elicit highly technical requirements from stakeholders and create and maintain technical documentation.
• Serve as the primary technical point of contact for customers, users, and project team members.
• Evaluate and determine technical approaches to support decisions for various programs.
• Create reports, documents, and presentations for program and leadership meetings.
• Manage configuration control of interconnected systems including software, hardware, and firmware.
• Ensure compliance with US Government security regulations on all system design or changes.
• Travel to customer locations without supervision to provide onsite ISR mission system support for US Government and DoD prime contractors.
• Work with suppliers to determine technical capabilities, delivery schedules, and associated costs.

Background & Experience

• Bachelor of Science in Systems, Computer Engineering, Computer Science, Computer Networks, Electrical or Software Engineering, or a related technical field.
• Ability to hold and maintain a TS/SCI clearance.
• Minimum 2 years of relevant work experience or equivalent combination of education and experience.
• Experience in military airborne mission system operations.
• Demonstrated experience in integrating requirements, design, and technology during development of complex systems and associated development life cycles.
• Experience with systems engineering tools for requirements management, risk management, and systems decommissioning.
• Broad understanding of systems change and configuration management, engineering principles, US Government regulations, and the Systems Engineering V model; knowledge of MBSE principles.
• Proficient communicator across all skill levels; able to prioritize and manage multiple tasks effectively.
• Ability to travel up to 25%, including possible OCONUS travel; ability to independently lift 25 lbs, climb ladders, and work in confined spaces.

Reporting to the Northrop Grumman Precision Targeting and Protection facility in Apopka, FL, the Associate Systems Engineer implements and manages system requirements, supports design reviews, and contributes to trade studies and mission analysis efforts. Partnering with an Integrated Product Team, this role strengthens program outcomes by ensuring specification documents are current, risks are identified, and system designs are verified and validated across the full development lifecycle.

Scope of Work

• Implement and manage system requirements and revise specification and interface definition documents through the signature approval process.
• Provide data to risk management and trade study processes by identifying potential risks.
• Support system design, data analyses, interface verification, testing, failure and anomaly resolution, and mission operations.
• Support testing, evaluation, and validation of system or subsystem components in analytical models or actual system implementations.
• Attend and prepare materials for System Requirement Review, System Functional Review, Preliminary Design Review, Critical Design Review, and System Verification Review.
• Support trade studies, system sensitivity and design optimization studies, performance assessments, mission analysis, timelines, and concept of operations development.
• Work independently in a fast-paced environment supporting an Integrated Product Team.

Professional Experience

• BS in Engineering or equivalent STEM degree with a minimum of 1 year of related experience (Associate level) or 2 years (Systems Engineer level).
• Experience with process and procedure writing, failure analysis, and generating test plans and reports preferred.
• Experience writing statements of work and estimating project scope preferred.
• Working knowledge of systems engineering principles and processes preferred.
• Familiarity with MBSE tools such as Cameo preferred.
• Familiarity with Microsoft Office Products including Word, Excel, and PowerPoint.
• Good organizational skills with ability to coordinate multiple projects and effectively communicate complex technical concepts to technical and non-technical audiences.

Embedded within Boeing's military programs team, the Associate Systems Engineer advances C-40A fleet capability by developing proposals, supporting modification programs, and resolving engineering issues across factory, modification center, and field environments. Working closely with design, manufacturing, quality, and operations teams as well as external USN stakeholders, this role enables fleet readiness by delivering technically sound solutions across a broad spectrum of aircraft systems challenges.

Work Activities

• Assist in developing proposals to provide new or updated capabilities to the C-40A fleet.
• Support fleet-level modification programs, new aircraft build and testing, military modification efforts, and field modifications at USN facilities.
• Review engineering drawings and work with design, Liaison and Manufacturing Engineering, Quality inspectors, and operations teams to resolve issues.
• Provide solutions to technical problems of moderate scope and complexity.
• Work collaboratively with all levels of personnel internal and external to Boeing.
• Multi-task across a broad spectrum of duties in a hybrid work environment.

Knowledge Skills & Abilities

• Bachelor's, Master's, or Doctorate in Engineering, Computer Science, Mathematics, Physics, or Chemistry; Bachelor's with 2+ years or Master's with experience in an engineering classification.
• Current Secret Clearance required; ability to obtain a US Security Clearance (US Citizenship required).
• Experience working on Boeing commercial aircraft and with customers, including modifications and testing of previously delivered aircraft.
• Experience with FAA and military certification.
• Mechanical or electrical systems design background; familiarity with the Boeing 737NG.
• Excellent communication, project management, presentation, and facilitation skills with ability to work effectively in a team environment.

Associate Systems Engineer runs the installation, configuration, and maintenance of operating systems and infrastructure tools that sustain Demand Response platform availability across multiple energy value streams. The work directly supports cross-functional teams in Engineering, Delivery, Operations, and Field Service by building automation scripts, evolving operational procedures, and producing monthly performance reports that drive continuous improvement.

Job Functions

• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability for Demand Response and various value streams.
• Write and maintain custom scripts and tools to increase system efficiency, including reports, data processing, and monitoring and alerting tools.
• Work with cross-functional teams across Engineering, Delivery, Operations, and Field Service to resolve system issues.
• Leverage Agile and Scrum techniques to support a Continuous Improvement culture.
• Develop and evolve operational procedures, KPIs, and other key network measurement benchmarks.
• Create monthly reports summarizing progress, process improvements, and site issues.

Position Requirements

• Bachelor's degree in Engineering or Computer Science.
• 1–3 years of work experience, preferably in operations, power engineering, or software engineering.
• Networking knowledge including SSH, SCP, FTP, TCP/IP, DNS, DHCP, and VPN.
• Programming experience with Python, Flask, MySQL, and HTML; server experience with Ubuntu, Apache, Flask, AWS EC2, and Linux command line.
• Proficiency with applications including Salesforce, Slack, Microsoft Office Suite, SharePoint, and Power BI.

Benefits include a rapidly growing and well-established business, multicultural work environment, comprehensive benefits and rewards, career growth with senior mentorship, and various forms of flexibility for work-life integration.

Associate Systems Engineer refines real-time system performance by writing clear, maintainable C++ code and optimizing resource usage as part of an Agile engineering team. Success in the position means solving complex technical problems collaboratively, communicating solutions effectively to both technical and non-technical stakeholders, and delivering measurable, well-scoped contributions that advance system reliability and efficiency.

Engineering Responsibilities

• Work effectively in open and collaborative environments.
• Employ a can-do attitude and analytical mindset to solve difficult problems as part of an Agile team.
• Break down work into measurable and achievable tasks.
• Write clear, maintainable, and portable code.
• Communicate ideas, intent, and constraints to both technical and non-technical team members.
• Solve complex issues and optimize resource usage for best performance.

Technical Qualifications

• Strong practical knowledge of C++.
• Computer science background with strong debugging skills.
• Strong interest in machine code interaction at the hardware level.
• Experience with a graphics library and/or core system for real-time applications.
• Excellent time management skills and ability to self-organize.
• Strong interpersonal skills with the ability to work collaboratively within a team.