ASSOCIATE SYSTEMS ADMINISTRATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Reviewed under Editorial Standards by Lam Nguyen
Updated: Aug 6, 2024 - The Associate Systems Administrator with a robust background in JIRA system administration and adept in Java, Linux, clusters, MySQL, and Red Hat Ansible Automation. This role is characterized by a high level of proficiency in maintaining the quality and responsiveness of applications, along with strong capabilities in providing technical support for medium to large-scale software products. The ideal candidate is customer-oriented, highly creative, and excels in a dynamic, high-pressure setting, collaborating effectively with a globally distributed team.
Summary of Associate Systems Administrator Knowledge and Qualifications on Resume
1. BS in Computer Science with 2 years of Experience
- Experience in corporate IT support
- Experience with Office 365 Administration, PC Hardware, and basic networking skills
- Experience with Microsoft environment on-premises and cloud
- Competency in network management and troubleshooting
- Proficient interpersonal skills and the ability to interact well with all levels of employees
- Strong attention to detail with keen analytical skills
- Demonstrate the behavioral and technical competencies necessary
- Effectively complete job responsibilities
- Ability to prioritize and handle multiple tasks and projects concurrently
- Strong work ethic, accountability to self and team
2. BS in Information Technology with 3 years of Experience
- Maintain Hardware inventory for backup appliances and daily operations work.
- Work independently and to meet weekly and monthly objectives
- Manage automated fault call logging in Service Now ticketing tool.
- Manage time and prioritize the work effectively
- Good critical thinking and problem-solving skills
- Learn quickly with a desire to learn more
- Work in Word, Excel, and PowerPoint
- Strong written and verbal communication skills
- Strong belief in corporate purpose and vision strategies
- Must be able to schedule or be available for off-hour work
3. BS in Computer Engineering with 2 years of Experience
- Experience in general hardware and software troubleshooting
- Have worked with both Mac and Windows operating systems.
- Have the ability to manage your time
- Proactively find and solve issues.
- Critical thinking to dissect core problems is a strong characteristic of yours.
- Strong communication skills and great attention to detail.
- Be very customer-focused and strive to create a great customer experience with everyone you interact with.
- Experience supporting critical Windows 2012 and 2016 servers in a large production environment
- Experience in the insurance, medical malpractice, or healthcare industry
4. BS in Electrical Engineering with 4 years of Experience
- JIRA system administration experience
- Experience with Java, Linux, cluster, MySQL, and Red Hat Ansible Automation
- Ability to maintain quality and ensure responsiveness of applications
- Ability to collaborate with the rest of the engineering team to design and launch new features
- Ability to work effectively in a fast-paced, fluid, high-pressure environment
- Customer-focused and committed to ensure the quality of our offerings
- Creative, motivated, and capable of working both on your own and as part of a globally distributed team
- Demonstrated experience providing technical support for a medium or large-scale software offering
- Strong belief in corporate purpose and vision strategies
5. BA in Information Technology with 6 years of Experience
- Solid grasp of cloud concepts and platforms
- Hands-on experience with Azure and AWS cloud services such as multi-account strategy, compute and network services, integrated-tiered security, role-based identity, data and storage management and encryption technology.
- Advanced experience in enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, SharePoint, Exchange, Windows server).
- Knowledge of Windows troubleshooting tools (Event Viewer, Task Manager, WinDbg, Windows Sysinternals, perfmon, WPR/WPA)
- Demonstrated experience working within an agile project management framework
- Advanced experience on VMWare administration and management particularly on the following: ESX / Virtual Center / vSphere / VROPS.
- Utilize PowerShell to automate Windows administrative tasks and other applications that run on Windows platforms like Citrix, VMware and SharePoint.
- Familiarity with at least one version-control system.
- Good communication and documentation skills
6. BS in Computer Science with 4 years of Experience
- Enthusiastic learner, able to rapidly gain familiarity with new technologies.
- Communication skills suited to a professional service-oriented organization
- Reliably executes established protocols and procedures such as change requests, chain of custody requirements, certificates of destruction, etc.
- Excellent organizational skills.
- Demonstrated ability to work with multiple constituents on a variety of projects, flexibility, and willingness to take on assignments are essential.
- Ability to work independently with minimal supervision as well as part of a team.
- Desire to work in a fast-paced environment.
- Comfort and familiarity with data center hardware installation, maintenance, and decommissions (ie chassis, blades, rack servers, etc).
- Excellent judgment, strong attention to detail, and a high level of self-motivation
7. BS in Computer Engineering with 3 years of Experience
- Experience with AD, WINS, DNS, DFS, DHCP, IIS, NT File System, Printing and Group Policy
- Significant knowledge of security under Windows 2012 and 2016
- Experience with Microsoft patch deployment processes.
- Aware of corporate governance (Sarbanes Oxley and Audit controls)
- HP and DELL server experience
- Must be able to perform well in a fast paced environment.
- Experience in developing PowerShell cmdlets, SCCM, SCOM, Symantec End Point Protection, FACSys, YSoft SafeQ Print Management, Linux/Unix knowledge, exposure or support
- Collaborative and supportive team player
- Must be able to schedule or be available for off-hour work
8. BS in Electrical Engineering with 3 years of Experience
- Experience implementing, maintaining, and supporting both server hardware and software in a complex environment
- Working knowledge of Microsoft Windows Server administration including components such as print, security and IIS
- Basic understanding of TCP/IP networking concepts
- Familiarity with enterprise backup strategies
- Experience with AD group, user, and computer management
- Experience with one or more scripting or programming languages in support of automating common tasks
- Experience with backup technologies such as VEAAM Backup and Replication suite
- Experience using and managing the ServiceNow platform
- Working knowledge of Microsoft Exchange platform, preferably Exchange 365
Editorial Process
Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.
Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.