ASSOCIATE SYSTEMS ADMINISTRATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Aug 6, 2024 - The Associate Systems Administrator with a robust background in JIRA system administration and adept in Java, Linux, clusters, MySQL, and Red Hat Ansible Automation. This role is characterized by a high level of proficiency in maintaining the quality and responsiveness of applications, along with strong capabilities in providing technical support for medium to large-scale software products. The ideal candidate is customer-oriented, highly creative, and excels in a dynamic, high-pressure setting, collaborating effectively with a globally distributed team.
Summary of Associate Systems Administrator Knowledge and Qualifications on Resume
1. BS in Computer Science with 2 years of Experience
- Experience in corporate IT support
- Experience with Office 365 Administration, PC Hardware, and basic networking skills
- Experience with Microsoft environment on-premises and cloud
- Competency in network management and troubleshooting
- Proficient interpersonal skills and the ability to interact well with all levels of employees
- Strong attention to detail with keen analytical skills
- Demonstrate the behavioral and technical competencies necessary
- Effectively complete job responsibilities
- Ability to prioritize and handle multiple tasks and projects concurrently
- Strong work ethic, accountability to self and team
2. BS in Information Technology with 3 years of Experience
- Maintain Hardware inventory for backup appliances and daily operations work.
- Work independently and to meet weekly and monthly objectives
- Manage automated fault call logging in Service Now ticketing tool.
- Manage time and prioritize the work effectively
- Good critical thinking and problem-solving skills
- Learn quickly with a desire to learn more
- Work in Word, Excel, and PowerPoint
- Strong written and verbal communication skills
- Strong belief in corporate purpose and vision strategies
- Must be able to schedule or be available for off-hour work
3. BS in Computer Engineering with 2 years of Experience
- Experience in general hardware and software troubleshooting
- Have worked with both Mac and Windows operating systems.
- Have the ability to manage your time
- Proactively find and solve issues.
- Critical thinking to dissect core problems is a strong characteristic of yours.
- Strong communication skills and great attention to detail.
- Be very customer-focused and strive to create a great customer experience with everyone you interact with.
- Experience supporting critical Windows 2012 and 2016 servers in a large production environment
- Experience in the insurance, medical malpractice, or healthcare industry
4. BS in Electrical Engineering with 4 years of Experience
- JIRA system administration experience
- Experience with Java, Linux, cluster, MySQL, and Red Hat Ansible Automation
- Ability to maintain quality and ensure responsiveness of applications
- Ability to collaborate with the rest of the engineering team to design and launch new features
- Ability to work effectively in a fast-paced, fluid, high-pressure environment
- Customer-focused and committed to ensure the quality of our offerings
- Creative, motivated, and capable of working both on your own and as part of a globally distributed team
- Demonstrated experience providing technical support for a medium or large-scale software offering
- Strong belief in corporate purpose and vision strategies
5. BA in Information Technology with 6 years of Experience
- Solid grasp of cloud concepts and platforms
- Hands-on experience with Azure and AWS cloud services such as multi-account strategy, compute and network services, integrated-tiered security, role-based identity, data and storage management and encryption technology.
- Advanced experience in enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, SharePoint, Exchange, Windows server).
- Knowledge of Windows troubleshooting tools (Event Viewer, Task Manager, WinDbg, Windows Sysinternals, perfmon, WPR/WPA)
- Demonstrated experience working within an agile project management framework
- Advanced experience on VMWare administration and management particularly on the following: ESX / Virtual Center / vSphere / VROPS.
- Utilize PowerShell to automate Windows administrative tasks and other applications that run on Windows platforms like Citrix, VMware and SharePoint.
- Familiarity with at least one version-control system.
- Good communication and documentation skills
6. BS in Computer Science with 4 years of Experience
- Enthusiastic learner, able to rapidly gain familiarity with new technologies.
- Communication skills suited to a professional service-oriented organization
- Reliably executes established protocols and procedures such as change requests, chain of custody requirements, certificates of destruction, etc.
- Excellent organizational skills.
- Demonstrated ability to work with multiple constituents on a variety of projects, flexibility, and willingness to take on assignments are essential.
- Ability to work independently with minimal supervision as well as part of a team.
- Desire to work in a fast-paced environment.
- Comfort and familiarity with data center hardware installation, maintenance, and decommissions (ie chassis, blades, rack servers, etc).
- Excellent judgment, strong attention to detail, and a high level of self-motivation
7. BS in Computer Engineering with 3 years of Experience
- Experience with AD, WINS, DNS, DFS, DHCP, IIS, NT File System, Printing and Group Policy
- Significant knowledge of security under Windows 2012 and 2016
- Experience with Microsoft patch deployment processes.
- Aware of corporate governance (Sarbanes Oxley and Audit controls)
- HP and DELL server experience
- Must be able to perform well in a fast paced environment.
- Experience in developing PowerShell cmdlets, SCCM, SCOM, Symantec End Point Protection, FACSys, YSoft SafeQ Print Management, Linux/Unix knowledge, exposure or support
- Collaborative and supportive team player
- Must be able to schedule or be available for off-hour work
8. BS in Electrical Engineering with 3 years of Experience
- Experience implementing, maintaining, and supporting both server hardware and software in a complex environment
- Working knowledge of Microsoft Windows Server administration including components such as print, security and IIS
- Basic understanding of TCP/IP networking concepts
- Familiarity with enterprise backup strategies
- Experience with AD group, user, and computer management
- Experience with one or more scripting or programming languages in support of automating common tasks
- Experience with backup technologies such as VEAAM Backup and Replication suite
- Experience using and managing the ServiceNow platform
- Working knowledge of Microsoft Exchange platform, preferably Exchange 365