Job Summary:

• Build products, support partner migration and overall tool implementation of new technology platform
• Identify and document business requirements for the implementation of the operational platforms
• Identify and manage dependencies across changes and on-going projects
• Create, maintain and follow process and procedural documentation
• Collaborate effectively cross-functionally to deliver high quality functionalities
• Effectively interact with external vendors and internal developers daily
• Implement configuration changes consistently with identified requirements
• Review business requirements, identify test scenarios and estimate test effort
• Create test plans, conduct testing and provide test sign-off
• Analyze issues, identify root causes, propose solutions and consistently track issue resolution.

Skills on Resume: 

• Product Development (Hard Skills)
• Migration Support (Hard Skills)
• Business Analysis (Hard Skills)
• Dependency Management (Hard Skills)
• Documentation (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Vendor Management (Soft Skills)
• Testing and Issue Resolution (Hard Skills)

Job Summary:

• Run data reporting, interpret data and analyze results using statistical techniques on a consistent basis
• Provide ongoing reports for different teams based on various analytics requirements and automate reporting processes
• Assist with building and maintaining reporting dashboards
• Work with vendors to acquire data and maintain databases/data systems internally
• Understand key performance metrics for various stakeholders and understand how to better assist and present programs and metrics to upper management
• Lead working relationships with vendors to maintain the back end of online and offline databases and reporting systems
• Manage project timelines and fixes for back end technical issues, maintain documentation on tracking and online tagging, and keep a running log of all changes and nuances in databases.
• Clean, format, filter, organize and maintain data on internal databases and assist with larger analyses for strategy and business growth
• Assist in running statistical analyses to analyze large data sets

Skills on Resume: 

• Data Reporting (Hard Skills)
• Statistical Analysis (Hard Skills)
• Automation (Hard Skills)
• Dashboard Development (Hard Skills)
• Database Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Vendor Management (Soft Skills)
• Project Management (Soft Skills)

Job Summary:

• Assists Radiology Cardiology system users with training, access, post entry corrections and will monitor and clear interface and system errors
• Provide support to 5 team members supporting Radiology Cardiology and Medical Device users
• Work with clinical staff to maintain clinical workflows
• Correct electronic health records to support clinical documentation requests
• Assist with daily application management
• Monitor and respond to application events and problems.
• Help to drive solutions by providing testing support while following defined testing methods and system analysis
• Identify and research current business systems issues and follow established testing procedures for delivery
• Work with project leaders, IT, product and operations to demonstrate system changes to ensure all relevant needs are met

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Training and Support Skills (Soft Skills)
• Team Collaboration (Soft Skills)
• Clinical Understanding (Hard Skills)
• Application Management (Hard Skills)
• Testing and System Analysis (Hard Skills)
• Problem-Solving Skills (Soft Skills)
• Stakeholder Communication (Soft Skills)

Job Summary:

• Partners with the Business users and IT teams to capture the business context - problem, current state, desired future state, objectives, business needs and impacted user groups.
• Partners with other Analysts in developing requirements (business, user and software requirements - functional and non-functional) 
• Establishing traceability of business and functional requirements in support of the business vision.
• Partners with other Analysts to learn development of the requirements through the project lifecycle by establishing and maintaining agreements between the customer and the project team.
• Works with the project manager and business user(s) 
• Ensures individual adherence to requirements conflict resolution procedure and team structure.
• Participates in requirements sessions using techniques to help define scope and requirements during the lifecycle for small projects that may cross 1 or 2 business or technical domains.
• Assist business units by analyzing potential system changes/enhancements
• Create supporting documentation for functional, system, usability, acceptance, and regression testing
• Inform management and project teams of any facts, events, or information that may impact the success of a project or deliverable

Skills on Resume: 

• Effective Communication (Soft Skills)
• Requirements Gathering and Analysis (Hard Skills)
• Stakeholder Management (Soft Skills)
• Requirements Traceability (Hard Skills)
• Conflict Resolution (Soft Skills)
• Project Lifecycle Management (Hard Skills)
• Facilitation Techniques (Hard Skills)
• Documentation Skills (Hard Skills)

Job Summary:

• Work with business dialer admins and business and/or other IT partners to implement new system procedures and changes.
• Assist the process of full regression testing on contact management system.
• Assist with the testing and upgrade schedule in auto supported systems to keep the system current.
• Assist with business vendor enhancement and production issues in collaboration with IT and business partners.
• Ensure procedural changes are properly documented and approved in the IT Change Management system.
• Support internal/external customers in Auto Finance in use of the Contact Management System
• Collaborate with the business and IT peers to further enhance system functionality enabling business to better execute strategies.
• Assist with the implementation and assessment of new process/strategic opportunities and to identify and validate key assumptions.
• Provide technical expertise and analysis to project teams.

Skills on Resume: 

• Communication Skills (Soft Skills)
• Regression Testing (Hard Skills)
• System Maintenance and Upgrades (Hard Skills)
• Problem-solving Skills (Soft Skills)
• Change Management (Hard Skills)
• Customer Support (Soft Skills)
• Collaboration and Teamwork (Soft Skills)
• Analytical Skills (Hard Skills)

Job Summary:

• Works as secondary Oracle R12 support Order to cash, Procure to Pay, and Record to Analyze modules
• Serve as secondary support analyst for 3rd party shipping/manifest systems and various handheld devices used to support the warehouse process.
• Work directly with business and team of US and offshore business Analysts
• Offshore technical team shaping designing enterprise business processes following best practices leveraging experience with Business Analysis, Business Knowledge, Testing, Architecture Knowledge and Solution Design.
• Serve as a liaison between technology and business end-user providing day to say support while leading initiatives to transform the business.
• Works with IT and business stakeholders and other cross-functional business partners to prioritize process transformation initiatives and support architectural assessments/project scoping exercise.
• Identify, assess, and document business requirements, recommending business priorities and advising the business on options, risks, and costs versus benefits of various solutions.
• Triage incidents/problems as they arise and directly or collectively perform enhancements/fixes to provide resolution satisfactory to key business partners
• Assist with the creation and execution of test plans

Skills on Resume: 

• Oracle R12 Support (Hard Skills)
• Technical Support for 3rd Party Systems (Hard Skills)
• Business Analysis (Hard Skills)
• Solution Design and Architecture Knowledge (Hard Skills)
• Project Management (Soft Skills)
• Stakeholder Management (Soft Skills)
• Problem-Solving and Incident Management (Hard Skills)
• Test Planning and Execution (Hard Skills)

Job Summary:

• Performs a variety of duties to support existing system solutions to address business requirements and processes. 
• Participates in Agile team activities to address the prioritized backlog of requirements. 
• Updates existing application configurations to meet design requirements in full compliance with formal change management and other governance protocols.
• Builds and maintains expertise in the broad application architecture and functionality which may include various modules of SAP SuccessFactors or similar Human Capital Management (HCM) platforms, digital employee experience platforms, and other allied and/or integrated solutions. 
• Works to develop and maintain a business process view for all applications assigned in collaboration with the full Applications Group and with end-users.
• Maintains documentation to describe solution configuration, process flow and behavior, testing, defects, and incident/problem resolution. 
• Updates training documents for new or modified processes or functionality for end users or technical support staff.
• Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about system processes or configuration.
• Responsible for reacting to all off-hour calls regarding system problems in a prompt and reasonable time.

Skills on Resume: 

• System Support and Maintenance (Hard Skills)
• Agile Methodology (Hard Skills)
• Change Management (Hard Skills)
• Application Architecture Knowledge (Hard Skills)
• Business Process Understanding (Hard Skills)
• Documentation Management (Hard Skills)
• Training Development (Hard Skills)
• Technical Support (Hard Skills)
• 24/7 Support Availability (Soft Skills)