ASSISTANT SITE MANAGER JOB DESCRIPTION

On a residential development site, missed build milestones and defective plots reaching handover damage both purchaser satisfaction scores and NHBC warranty standing, outcomes that fall squarely on site management when leadership is thin. The Assistant Site Manager steps into that gap, deputising for the Site Manager and maintaining daily momentum across subcontractor trades, material sequencing, and quality inspections from groundworks through to customer move-in. SMSTS certification and a working knowledge of Building Regulations and NHBC standards are non-negotiable entry points. Housebuilding's plot-by-plot rhythm makes this role distinctly hands-on.

As the Assistant Site Manager, you coordinate subcontractor programmes and quality inspections on residential development sites, ensuring plots progress to specification, on time, and within the standards required for NHBC sign-off and customer completions. You report to the Site Manager and step into the senior role during absences, holding accountability for health and safety compliance, trades supervision, and the condition of each plot through to legal completion.

Career Impact: Completing residential schemes to NHBC standard while holding SMSTS certification builds the documented site management record that underpins a direct progression to Site Manager.

Business Impact: Subcontractor coordination and plot inspection work you carry out week-to-week determines whether customer move-in dates are honoured and warranty claims stay low after handover.

Growth Opportunity: Exposure to the full arc of a residential scheme, from site setup and procurement liaison through to pre-completion inspections, broadens the commercial and technical fluency needed to manage a standalone plot release independently.

• Supervise subcontractor trades and labour on site, coordinating attendance and progress to meet the build programme.
• Conduct plot and site inspections in line with NHBC standards, issuing defect lists and ensuring remedial works are completed before occupation.
• Enforce the site health and safety policy across all operatives and visitors, conducting monthly audits and managing permit-to-work processes.
• Monitor material deliveries and resource levels to ensure production targets are met without programme slippage.
• Carry out pre-completion inspections with purchasers and liaise with the Customer Care team to resolve outstanding defects efficiently.
• Review build progress against programme with the site team and escalate financial, specification, or time risks to the Site Manager promptly.
• Deputise for the Site Manager in their absence, maintaining operational continuity and standards across all site functions.
• Support the induction of new operatives and apprentice site managers, providing on-site guidance aligned with company procedures.

• Bachelor's degree in Construction Management, Civil Engineering, or a related built environment discipline, or equivalent work experience.
• 2 or more years of assistant site management or trade experience within residential housebuilding or new-build construction, with direct subcontractor supervision.
• Valid SMSTS or SSSTS certificate demonstrating competency in construction site safety management.
• Thorough working knowledge of NHBC standards, Building Regulations, and relevant health and safety legislation.
• CSCS card at Manager or Supervisor level, with a valid First Aid at Work certificate.
• Demonstrated ability to read and interpret construction drawings, architect's plans, and technical specifications.
• Strong organisational skills with a proven track record of managing competing priorities on an active build programme.
• Full and valid driving licence with the ability to travel between sites as required.

• NVQ Level 3 or 4 BTEC Diploma in Building Construction or an equivalent recognised qualification from CIOB.
• Experience managing plot completions through to Customer Move-In, including involvement in pre-completion purchaser demonstrations.
• Valid Scaffold Inspection certificate or LOLER certification relevant to residential construction operations.
• Proficiency in Asta Powerproject or equivalent construction programme management software for schedule monitoring.

• Customer satisfaction survey score, measuring purchaser experience at plot completion against the 75% threshold.
• NHBC audit compliance rate, reflecting adherence to warranty standards across all inspected plots.
• Monthly health and safety audit score, tracking the site's performance against group safety policy requirements.
• Subcontractor attendance and milestone adherence rate, indicating how consistently trades meet agreed programme dates.
• Defect closure rate before CML, measuring the proportion of identified defects resolved before occupation.
• Typical tools: Construction programme software (commonly Asta Powerproject or Microsoft Project); document and drawing management (commonly Procore or Viewpoint).

• Base Salary Range: $62,000 to $85,000 per year, depending on experience and site scale
• Bonus: Annual performance bonus tied to plot completion targets and customer satisfaction scores
• Equity: Not typically offered at this level in residential construction
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by company size
• PTO: 15 to 20 days per year, plus public holidays
• Common Perks: Company vehicle or car allowance; CSCS and SMSTS certification support; structured site management training programme

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background checks, including criminal history and reference verification, are a standard condition of employment for this role given access to active construction sites and residential properties. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, age, or any other characteristic protected under applicable federal, state, and local law. Reasonable accommodations for applicants with disabilities are available upon request throughout the hiring process. Candidates must hold current authorisation to work in the United States.

The Assistant Site Manager owns inspection and worksite operations for BFV modification programs, conducting pre- and post-MWO road tests and applying process hazard analysis to uphold project quality standards. Working directly with the Project Manager and Site Manager, this role shapes site-wide safety compliance, from confined space entry permits to monthly industrial hygiene audits, enabling safe and regulation-aligned project delivery.

Key Responsibilities

• Work directly with the Project Manager and the Site Manager to assist in all aspects of process safety management, process hazard analysis, management of change, operational readiness inspections, development of process safety information, pre-safety start-up reviews, and input into written Standard Operating Procedures.
• Ensure all project personnel follow project procedures.
• Identify processes and procedures for improvement.
• Maintain compliance with rules and implement all corporate policies, programs, and initiatives.
• Ensure and promote the health, safety, and security of all project personnel.
• Develop and promote use of health and safety programs, including hot work, confined space entry, and line breaking and process entry permits.
• Formulate and maintain safety policies and procedures in day-to-day compliance with local, state, federal, and corporate requirements.
• Provide guidance and professional knowledge to all personnel on safety, health, industrial hygiene, and fire protection.
• Drive and facilitate site management to promote awareness and provide counsel on safety, environmental, and health goals and performance.
• Interface with the local Army safety office for guidance and compliance.
• Conduct monthly safety inspections and observations.
• Administer industrial hygiene operations and equipment maintenance.
• Identify and select adequate personal protective equipment based on the task and associated hazards.
• Identify unscheduled maintenance requirements and report to the Site Manager as required.

Required Qualifications

• Minimum five years of experience performing mechanic operations on the BFV as it relates to vehicle modification.
• Prior licensing and training in the operation of the BFV.
• Ability to utilize a wide array of tools and testing equipment used on the BFV.
• Ability to perform operator maintenance as outlined in equipment documentation.
• Basic computer skills, including Microsoft Office and inventory control software.
• Excellent written and spoken English skills.
• Ability to work under stress and lift 50 pounds continually throughout an 8–12-hour shift.
• Ability to work in both hot and cold, non-climate-controlled environments.

Embedded within the project team, the Assistant Site Manager delivers technical and administrative support across all phases of solar and commercial construction, from design and permitting through closeout. Working closely with engineering teams, subcontractors, and field operations, this role advances schedule adherence, quality compliance, and RFI management to keep projects on time and within budget.

Core Functions

• Support the project manager in coordinating construction activities and schedules with field operations and subcontractors to meet production targets, phasing, staging, and logistics needs.
• Act as a central resource for technical knowledge on the project.
• Coordinate with the engineering team and act as a liaison during design, permitting, construction, and closeout.
• Ensure the safety and quality of delivered projects in compliance with contract documents and applicable standards.
• Create, submit, manage, and review RFIs and submittals for both the client and subcontractors.
• Coordinate responses with the engineering team as appropriate for each issue.
• Participate in design reviews, lessons learned, cost analysis, and continuous improvement initiatives.
• Review, process, and support the negotiation of change orders.
• Assist the project manager in creating and updating the project schedule and budget.
• Create, maintain, review, and distribute as-built drawings and closeout documents.
• Support quality and safety monitoring of field work, including coordination of inspections to meet AHJ, client, and applicable requirements.
• Attend project meetings and take and distribute meeting minutes.

Education & Experience

• Undergraduate degree in Electrical, Civil, Structural, or Mechanical Engineering, or in Construction Management or Construction Engineering.
• OSHA 10 or 30 certification.
• At least five years of experience in solar and/or commercial construction.
• Experience with Procore or other project management software.
• Good understanding of electrical, structural, and civil construction processes and requirements.
• Technical understanding of working with utilities and AHJs.
• Knowledge of construction safety requirements.
• Proficiency in Microsoft Excel and Microsoft Project.
• Knowledge of CAD software.
• Strong organizational and time management skills.
• Ability to travel to project sites and address field issues.

Reporting to the Site Manager, the Assistant Site Manager supports the full build cycle of new residential communities, supervising employed and subcontract labour and scheduling work to maintain production targets and product quality. Partnering with sales, customer care, and site management teams, this role delivers high-quality homes on time while ensuring health, safety, and company policy compliance across all site activities.

Primary Duties

• Work with the Site Manager to supervise all employed and subcontract labour on site.
• Schedule work to ensure production targets are achieved and a high quality of product is maintained.
• Ensure working methods are performed correctly.
• Assist with pre-completion inspections of properties with purchasers.
• Ensure all reasonable requests from the sales team in connection with the preparation and maintenance of show homes are accommodated promptly.
• Assist the customer care team by ensuring maintenance works are completed professionally and efficiently.
• Attend meetings necessary in the performance of duties.
• Comply with and uphold company policies and procedures.
• Ensure compliance with all health and safety aspects.

Skills & Qualifications

• Experience on a new build construction site.
• SMSTS and First Aid certification.
• Knowledge of site health and safety.
• Ability to read and interpret designs and drawings.
• Commercial awareness.
• Excellent attention to detail with a desire to succeed.

Sitting at the intersection of site operations and workforce development, the Assistant Site Manager directs labour, plant, staff, and equipment to achieve plot and project completion on time, to specification, and within budget. Operating across health and safety compliance, subcontractor coordination, and NHBC standards, this role enables the consistent delivery of high-quality residential schemes while developing the skills and performance of site teams.

Duties

• Direct the necessary labour, plant, staff, and equipment to achieve both plot and project completion on time, to specification, and within budget.
• Monitor that the buying team and surveying department order the correct materials and subcontract services in good time to meet contract objectives.
• Manage site teams by monitoring performance against contract targets and instigating necessary corrective actions.
• Ensure compliance with group safety policy and health and safety regulations.
• Manage and lead staff and operatives effectively by developing the skills and attitudes of managers, leading to a working environment that engenders high morale.
• Train and develop subordinates to meet current and assessed future requirements.
• Achieve 100% compliance with current NHBC standards.
• Achieve 75% overall satisfaction levels on the completed customer satisfaction survey questionnaire.
• Achieve maximum marks on the twice-monthly health and safety audit.

Qualifications & Experience

• Proven experience in a similar role managing large teams of tradespeople and producing high-quality residential schemes.
• SMSTS, CSCS, and First Aid certification.
• Passion for delivering high-quality builds.
• Excellent ability to keep on track and resolve issues related to the build programme.
• Ability to resolve cost or time delivery issues methodically and productively.
• Confidence in making decisions and amending plans throughout the design-to-build stages.
• IT literate and able to adapt to new technologies.
• Full and clean driving licence.

A key member of the site management team, the Assistant Site Manager leads health, safety, and subcontractor coordination across a Taylor Wimpey residential build from site setup through customer move-in. Collaborating across trades, customer services, sales, and the National House Building Council, this role maintains build milestones and mentors the next generation of site management talent.

Accountabilities

• Manage health and safety across site operations, ensuring everyone on site adheres to established standards and procedures.
• Manage and maintain strong relationships with the subcontractor network on site, and coordinate trades to ensure they meet key build milestones.
• Work closely with customer services and sales to ensure the customer journey plan is adhered to at all stages.
• Work with the National House Building Council to carry out key site and plot inspections.
• Mentor and develop site manager apprentices, trainee assistant site managers, and other aspiring site management talent across the trades.

Position Requirements

• CSCS card at Manager/Supervisor level.
• First Aid qualification.
• Assistant site management experience, a trade background, or knowledge of the building process, including NHBC and Building Regulations.
• Ability to minimise risk through developing and endorsing safe operating processes.
• Ability to develop and support mutually beneficial partnerships, working collaboratively in the customer's interest.
• Ability to generate and communicate ideas, solutions, and data to improve sites and the business.
• Natural and engaging communication style, working well with and supporting others in teams.

Reliable grocery delivery at KPI targets depends on the Assistant Site Manager, who serves as the on-site lead in the absence of the site manager and takes charge of dispatch, rider liaison, and warehouse audits across the Deliveroo HOP site. Based within a fast-moving grocery fulfilment operation, this role sustains safety compliance, team management, stock control, and customer issue resolution to keep daily site performance on track.

Key Deliverables

• Drive KPIs and profitability.
• Conduct weekly warehouse audits to ensure safe trading.
• Conduct monthly health and safety audits for the site.
• Ensure site standards are followed on a daily basis.
• Work alongside the warehouse manager to maintain and deliver high standards.
• Manage a team of four or more.
• Carry out opening and closing duties.
• Log maintenance calls and liaise with contractors.
• Manage ancillary stock and orders.
• Deal with customer queries, identify issues, and resolve live problems.

Requirements

• First Aid training desirable.
• Hospitality background with a minimum of two years of management experience.
• Knowledge of food safety and health and safety compliance requirements.
• Proven track record of meeting targets and stock control.
• Strong verbal and written communication skills.
• Good computer skills, including Microsoft Office and Slack.
• Flexibility to work evenings and weekends.
• Ability to work under pressure with strong problem-solving skills.

As the Assistant Site Manager, this role shapes the detailed planning and execution of track renewal and enhancement works allocated by the construction manager, ensuring all staff on worksites are trained, competent, and operating within applicable Network Rail group standards. The permanent way team relies on this work to maintain safe, compliant, and resource-optimised delivery of track renewals, with timely reporting and incident investigation supporting continuous operational performance.

Areas of Ownership

• Assist in the detailed planning and execution of track renewal and enhancement works as allocated by the construction manager.
• Attend relevant meetings as required.
• Manage works in compliance with all relevant safety legislation and welfare regulations.
• Manage works in compliance with applicable technical specifications, processes, procedures, and Network Rail group and line standards.
• Undertake the delivery of works, monitoring that all staff deployed on worksites are trained and competent.
• Optimise the utilisation of resources in the delivery of all works.
• Undertake safety inspections as stipulated in applicable procedures and requirements.
• Submit daily work returns promptly.
• Undertake accident and incident investigations as required.
• Participate in the Alliance Safety Briefing Programme.

Professional Experience

• PTS, COSS, and Engineering Supervisor certification.
• Demonstrable experience in permanent way maintenance and track renewals, performing at least at Assistant Site Supervisor level.
• In-depth knowledge of the track renewals discipline.
• Excellent knowledge of rules and regulations, HASAW, and other appropriate regulations, including group standards.
• Knowledge of financial controls.
• Ability to write clear and concise reports.
• Excellent interpersonal, communication, and people management skills.

Assistant Site Manager manages subcontract packages and internal works across a residential developer project, maximising output and delivering to programme while overseeing health, safety, and customer-facing interactions for occupied plots. Success in the position means maintaining accurate site reports, controlling subcontract packages, and representing the company as a reliable point of contact for residents through home demonstrations and general customer care.

Role Responsibilities

• Manage resources of the project to maximise output and deliver to programme.
• Control subcontract packages.
• Manage and promote health and safety in line with company policies and procedures.
• Regularly review progress against programme with the team.
• Attend subcontractor site progress meetings.
• Liaise with customers, assisting with home demonstrations, customer care, and acting as a general point of contact for occupied plots.
• Create and maintain accurate site reports.

Background & Experience

• CITB and First Aid qualifications appropriate to the position.
• Approximately two or more years of experience, ideally working for a developer.
• Ability to control subcontract packages.
• Strong organisational skills with proven time management skills.
• Good level of IT literacy in Microsoft Office packages.

The Assistant Site Manager produces results across unit rentals, insurance, and moving supplies sales while maintaining cleanliness, security, and operational standards at a self-storage facility. Working as part of a diverse team and reporting to site leadership, this role develops customer relationships, guides tenants through rental agreements, and supports the smooth day-to-day running of the property.

What You'll Do

• Meet sales goals through unit rentals, unit insurance, and moving supplies.
• Carry out daily lock checks and property walks.
• Collaborate and communicate with vendors.
• Serve and guide new customers through rental processes and agreements.
• Maintain cleanliness standards for the office, units, and property, including sweeping, mopping, and minor maintenance.
• Run errands for the facility and travel to nearby store locations as required.
• Communicate effectively and craft professional emails.

Knowledge, Skills & Abilities

• High school diploma or GED equivalent.
• Customer service and sales experience preferred.
• Strong computer skills and phone presence.
• Critical thinking with attention to detail and problem-solving ability.
• Ability to work independently as a self-starter.
• Valid driver's licence with access to reliable transportation.

Embedded within a patient-centric urgent care setting, the Assistant Site Manager develops the front desk operation, patient flow management, and staff performance while supporting the physician and site manager across administrative and clinical support functions. Working closely with physicians, non-provider staff, and community agencies, this role advances practice success by ensuring scheduling, inventory, HIPAA compliance, and resident satisfaction are consistently maintained.

Day-to-Day Responsibilities

• Support a patient-centric urgent care experience from patient welcome to departure.
• Foster an inviting and hospitable environment where patients feel appreciated and well cared for.
• Assist the physician with basic patient care and medical procedures.
• Assist site managers with directing patient flow, managing inventory, and following up on labs.
• Manage the performance of the front desk operation, maintaining awareness of patient volume, registration delays, and post-discharge follow-up needs.
• Assist the site manager in preparing the schedule for non-providers.
• Order all medical supplies, medications, vaccinations, and office supplies for the site.
• Carry out opening and closing of the site as required.
• Assist the site manager with administrative and operational responsibilities and provide coverage in the site manager's absence.
• Build strong positive communication with physicians and work as a team to enhance the success of the practice.
• Ensure staff maintains professionalism at all times, and coach, manage, discipline, and develop staff in the site manager's absence.
• Manage PCRs from interviewing through performance, promotion, and discipline.
• Maintain patient confidentiality in accordance with policy and HIPAA requirements.
• Interact with patients and families at discharge courteously and respectfully, resolving disputes and reviewing patient satisfaction cards.

Minimum Qualifications

• Bachelor's degree in Hospitality Management, Hotel/Restaurant Management, Business, or other applicable field preferred.
• One to three years of management experience in urgent care, medical practice, hospital, retail, hospitality, or restaurant industries.
• Great leadership qualities with the ability to handle group dynamics and bring unity to a diverse group.
• Good computer skills, including Microsoft Office.
• Positive attitude with the ability to project enthusiasm around others.
• Passion for outstanding results and compassion for those served.
• Ability to troubleshoot when necessary.
• Comfort with constructive confrontation and counselling in management contexts.
• Entrepreneurial spirit with a proactive approach to business operations.
• Bilingual language skills required or preferred based on site location.
• Ability to work long shifts, including evenings, weekends, opening shifts, and closing shifts on site.

Reporting to the site manager or task order area manager, the Assistant Site Manager oversees day-to-day supervisory functions for linguist operations in the Afghanistan Task Order area, maintaining personnel accountability, timesheet compliance, and equipment accountability for groups of 100 or more linguists supporting US military and coalition forces. Partnering with POCs, site management, and operational leadership, this role directly enables mission readiness and linguist programme integrity across the region.

Scope of Work

• Assist the site manager and task order area manager with oversight of linguist operations.
• Maintain, update, and regularly check proprietary accountability databases.
• Monitor movement and transient reports for newly assigned linguists.
• Meet with POCs regularly to reconcile rosters of linguists assigned to each unit throughout the region.
• Educate POCs on the linguist programme and their duties and responsibilities as government agents of the contract.
• Maintain and account for issued CFE and government-issued property.
• Report directly to the site manager or task order area manager and immediately report all significant events or situations.
• Ensure linguists charge time in accordance with policy and SOPs and submit timesheet revisions on time.
• Provide written records of periodic performance counselling to employees.
• Manage linguist groups of 100 or more personnel on a day-to-day basis.
• Actively promote and support retention efforts within the assigned region.

Experience & Qualifications

• Associate's degree in a business-related field preferred.
• One to three years of management and supervisory experience.
• Prior military experience strongly preferred.
• Thorough knowledge of the cultural, economic, geopolitical, and military issues of the region.
• Previous experience working with linguists in support of government operations, with experience managing groups of 100 or more preferred.
• Exceptional oral and written communication skills.
• Excellent decision-making ability and sound judgment.
• Strong attention to detail.
• Proficiency in Microsoft Office.
• Must be able to live and work in a deployed environment.

Sitting at the intersection of aviation maintenance operations and quality assurance, the Assistant Site Manager oversees scheduled and unscheduled maintenance on MH-60R/S helicopters and aircraft components, directing work procedures, inspecting job sites, and ensuring compliance with NAMP, AS 9100, and applicable PWS standards. Operating across maintenance supervision, security audits, and continuous improvement programmes, this role sustains airworthiness and operational readiness in direct support of US Navy contractor requirements.

Technical Responsibilities

• Determine work procedures, prepare work schedules, and expedite workflow.
• Issue written and oral instructions.
• Assign duties and examine work for exactness, neatness, and conformance to policies, procedures, and applicable requirements.
• Study and standardise procedures to improve efficiency among subordinates.
• Prepare composite reports from individual subordinate reports and adjust errors and complaints.
• Visit job sites to ensure all safety precautions are being implemented.
• Inspect work sites during and after completion to determine quality and completeness.
• Review all work orders, labour time sheets, and material requests for accuracy before submitting to work control for action.
• Support security implementation, audits, Collateral Duty Inspector and CDIQAR Inspector programmes, investigations, and continuous improvement recommendations.

Technical Qualifications

• Minimum eight to ten years of experience with Navy NAMP programme administration.
• Experience in Navy contractor management and contractor interface.
• Minimum eight to ten years of experience with MH-60R or MH-60S helicopter and shipboard operation requirements.
• International Aviation Quality Group AS 9100 experience desirable.
• Internal Auditor (AS 9100) experience desirable.
• Report writing experience desirable.
• Ability to obtain and maintain a Secret Security Clearance.
• Ability to pass the required company aviation physical.
• Ability to travel for short periods as required.

A key member of the operations and maintenance team, the Assistant Site Manager coordinates daily operations, maintenance, personnel, and services at an assigned location to ensure quality support for the customer. Collaborating across subcontract agreements, diverse workforce supervision, and customer relationship management, this role enables continuous site improvement and seamless interim leadership in the site manager's absence.

Performance Expectations

• Monitor contract requirements, changes, and performance, ensuring situational awareness.
• Compliance with policies, procedures, standards, and regulations.
• Oversee the integration of evolving site functions and personnel to meet customer and company requirements.
• Orchestrate collaboration and collection of data for timely and quality input to reports, briefings, and review boards.
• Oversee and provide support to subcontract agreements with local companies for labour, equipment, and supplies.
• Assist with managing large numbers of skilled and semi-skilled employees of diverse cultures and trades.
• Facilitate positive customer relationships and the implementation of continuous improvement processes.
• Serve as interim site manager in the site manager's absence.

Required Qualifications

• High school diploma or equivalent.
• Bachelor's degree in business or an associated discipline preferred.
• Minimum six years of experience in operations and maintenance, general construction, hazardous materials, waste management, power generation, services, logistics, or a related field, with at least two years in a supervisory role.
• Project management experience in remote and hazardous environments, working with diverse cultures and workers from various industries and trades preferred.
• Knowledge of US military operations and contracting support.
• Excellent communication, leadership, interpersonal, organisational, and problem-solving skills.
• Proficiency in Microsoft Office.
• Must be able to meet medical deployment requirements.
• Ability to work long hours with exposure to weather and hazardous conditions.
• Awareness of the requirement to relocate on short notice and under adverse conditions.

Overseeing daily site operations in the site manager's absence depends on the Assistant Site Manager, who refines opening and closing procedures, vehicle inspection, cash management, and customer service across a customer-facing site environment. Serving as the operational anchor for staff supervision, complaint resolution, and property maintenance, this role enables consistent service delivery and a safe, well-organised customer experience.

Work Activities

• Direct and supervise employees in the absence of the site manager.
• Execute open and close duties and follow designated procedures.
• Assist with training employees.
• Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures.
• Address customer complaints in the absence of the site manager and escalate to the site manager when appropriate.
• Assist with cash management in the absence of the site manager.
• Be available to address all customer concerns and handle them in a professional manner.
• Assist customers with menu options and payment.
• Provide customers with information on and the benefits of the fast pass programme.
• Guide vehicles onto the track with a focused, pleasant, and competent demeanour.
• Perform visual inspections of each vehicle before entering the tunnel.
• Keep the entire property clean and ensure everything is kept in the proper place and organised.
• Keep vacuums unclogged, hoses hung properly, and rubbish bins emptied.
• Work safely and report safety or maintenance issues to management.

Qualifications & Experience

• Degree or certification preferred.
• Previous supervisory experience in a customer service industry.
• Excellent customer service skills.
• Proven communication and leadership skills.
• Proficiency with computers, including Microsoft Office.
• Previous POS systems and cashier experience.
• Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
• Ability to work outdoors in all weather conditions.
• High-energy, hard-working, and goal-oriented approach.

As the Assistant Site Manager, this role oversees the day-to-day delivery of construction projects, covering quality, time, procurement, and contractor supervision while maintaining safety and welfare compliance for the public, staff, and supply chain. The construction team relies on this work to keep materials, resources, and supply chain aligned to the overall project plan, with all risks communicated transparently and sustainable practices adopted throughout.

Key Responsibilities

• Maintain responsibility for the safety and welfare of the general public, staff, and supply chain under the strict observance of applicable safety policy.
• Work safely, stop work if unsafe, and speak up to address any safety concerns.
• Participate in safety initiatives.
• Supervise the day-to-day delivery of construction projects, covering quality, time, procurement, and contractors, including the supervision of subcontractors and the monitoring of contractor attendance and progress, providing direct instruction as necessary.
• Ensure that detailed plans are followed so that materials, resources, and supply chain can be delivered to meet the overall project plan.
• Ensure all materials delivered to site meet production needs.
• Identify all additional work and ensure the site team is fully aware of all potential opportunities and risks.
• Communicate any project issues and risks to the site team to ensure full awareness of project progress and notification of all financial, specification, and time risks.
• Embrace learning and development opportunities and help to identify opportunities for improvement.
• Adopt relevant sustainable practices and help to identify opportunities for improvement.

Education & Experience

• Valid SMSTS certificate.
• Valid First Aid at Work certificate.
• NVQ Level 3–4 or BTEC diploma in Building Construction or similar.
• Valid Scaffold Inspection certificate.
• Valid LOLER certificate.
• Qualified to the required CIOB grade applicable at the time in accordance with group policy.
• Experience working on new build projects.
• Experience in the management of health and safety.
• Good working knowledge of Microsoft Word, Excel, Power Project, and Asta Team Plan.
• Knowledge of all aspects of the build process.
• Up-to-date knowledge of health and safety obligations and building legislation.

Assistant Site Manager oversees leasing, certification, and resident services operations for an affordable housing property, managing the full applicant-to-move-out lifecycle in compliance with Fair Housing, Section 8, and funder requirements. The work directly supports the property manager and portfolio manager in sustaining occupancy, maintaining accurate tenant files, and coordinating maintenance, marketing, and agency partnerships on behalf of residents.

Job Functions

• Provide professional, responsive, unbiased, and knowledgeable interactions with applicants and current residents.
• Maintain knowledge of applicable policies, landlord-tenant law, fair housing laws, and property management software procedures.
• Act in a calm, rational, and professional manner when problem-solving with tenants and staff.
• Maintain confidentiality of applicant and tenant information.
• Assist residents with applicable housing paperwork, reviewing for accuracy before submission.
• Maintain accurate file setup, filing, and archiving of tenant files, including an accurate tenant contact list.
• Post advertisements for vacancies, track all traffic at the property, and update application status reports as directed.
• Work with the portfolio manager to develop and implement marketing strategies.
• Answer inquiry calls, conduct thorough pre-screening for eligibility, and determine units for which applicants qualify.
• Maintain relationships with partnership agencies regarding set-aside units, initiate contact on vacancies, assist with client application processes, and communicate residency issues with current clients.
• Schedule application intake appointments for prospects.
• Assist applicants to accurately complete rental applications and supporting documentation.
• Process applications by verifying rental and criminal history and income qualifications.
• Coordinate with applicants regarding move-in dates, times, and move-in costs.
• Prepare and complete move-in lease documents, collect move-in payments, and establish resident accounts in property management software.
• Complete move-out inspections with residents, process security deposit dispositions within 14 days, and compile rental history before archiving files.
• Coordinate unit turnover with maintenance, completing pre-move-out inspections, scheduling onsite cleaning staff, and ordering supplies.
• Receive and process resident maintenance work orders, assigning work orders to building staff as appropriate and closing out work orders with time and labour hours upon completion.
• Manage, maintain, and update the resident parking roster and contact information.
• Maintain and order adequate office supplies and ensure storage rooms are kept organised and sufficiently stocked.
• Ensure the property is operated in compliance with applicable laws and funder requirements.
• Assist the site manager with completing annual and ongoing re-certification paperwork for residents.

Skills & Qualifications

• High school diploma or GED; equivalent education and experience may be substituted.
• Prior work experience in apartment leasing or a high-volume customer service role.
• Prior apartment management or leasing experience in the property management industry preferred.
• Experience leasing in low-income housing tax credit properties preferred.
• Experience in Fair Housing and local landlord-tenant law preferred.
• Completion of applicable fundamentals and advanced training workshops preferred.
• Experience with applicable housing authority Section 8 project-based and tenant-based programmes preferred.
• Experience with Yardi, eSite, or equivalent property management software preferred.
• Familiarity with service-enriched housing programmes preferred.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies preferred.
• Experience working with social service programmes for diverse populations and making referrals as appropriate preferred.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Highly organised with strong attention to detail and the ability to take personal initiative.
• Ability to exercise discretion and maintain confidentiality at all times.
• Exceptional customer service aptitude, including problem-solving skills and the ability to respond quickly and tactfully.
• Ability to work independently and as part of a team.

The Assistant Site Manager creates a reliable and safe daily operation for yard management at a designated Lazer Spot site, overseeing KPI performance, employee scheduling, and customer issue resolution while maintaining company policy standards. Working alongside the site manager and a team of transportation and warehouse staff, this role guides hiring, training, and workforce development to sustain courteous service and operational continuity.

Core Responsibilities

• Ensure company policies are followed.
• Promote safety across the entire operation.
• Work with the site manager to ensure KPI metrics are met.
• Hire, train, and develop team members.
• Resolve customer issues to their overall satisfaction.
• Maintain a management style that follows company best practices.
• Provide leadership and direction to all employees.
• Create, organise, and maintain the employee schedule to ensure adequate coverage is in place to meet customer needs.
• Assist the site manager in administering disciplinary action when necessary.
• Motivate employees and ensure a focus on the mission.

Experience & Qualifications

• High school diploma or equivalent.
• CDL required.
• Three or more years of leadership experience in a transportation or warehouse environment.
• Two or more years of experience with transportation or warehouse software.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to prioritise and work through challenges independently.

Embedded within the site management team, the Assistant Site Manager executes health and safety management, subcontractor coordination, and warranty provider inspections across a residential construction project. Working closely with senior project managers, subcontractor networks, and site leadership, this role elevates build standards and milestone delivery while deputising for the site manager as required.

Operational Focus

• Report to the site manager or other senior project managers as required and ensure requirements specified by senior management are met.
• Supervise on-site construction work and relay instructions from senior project managers.
• Manage health and safety across site operations, ensuring everyone on site adheres to established standards and procedures.
• Manage and maintain strong relationships with the subcontractor network on site, and coordinate trades to ensure they meet key build standards and milestones.
• Work with the site warranty provider to carry out key site and plot inspections.
• Accept responsibility for duties and responsibilities as determined by the site manager and deputise for the site manager as and when required.

Qualifications & Experience

• Previous experience assisting site managers with construction projects.
• In-depth knowledge of all aspects of the construction trade and relevant legislative requirements, including health and safety, warranty requirements, and building regulations.
• Experience relaying detailed instructions to on-site construction teams.
• Accountability for decisions, ensuring teams deliver on those decisions.
• Desire to deliver quality homes with minimal defects.

Reporting to the site manager, the Assistant Site Manager coordinates site labour, monitors work progress, and conducts QA checks across construction and manufacturing projects to ensure contractual obligations, budget targets, and programme deadlines are met. Partnering with sales, engineering, and contractor teams through pre-contract and handover meetings, this role coordinates the efficient use of departmental resources and supports the delivery of high-quality finished works.

Activities

• Assist the sales manager to ensure effective and efficient use of departmental resources to meet contractual obligations, budget requirements, and strategic objectives.
• Assist with the management of health and safety on project sites, ensuring the company always meets its statutory obligations.
• Organise and monitor site labour levels.
• Monitor and report progress of works and ensure agreed programmes are achieved.
• Undertake QA checks as works proceed to ensure standards are achieved.
• Inspect finished works and present to contractors for handover.
• Participate in pre-contract and site progress meetings.
• Attend internal project handover meetings.

Requirements

• Excellent working knowledge of the construction and manufacturing industry.
• Ability to interpret construction, architectural, and working drawings.
• Competent user of Microsoft Office.
• Commercially aware with the ability to prioritise workload and work independently.
• Good interpersonal and organisational skills.
• Ability to build relationships with colleagues, customers, and suppliers.

Sitting at the intersection of site operations and compliance, the Assistant Site Manager coordinates contractors, subcontractors, and daily construction activities while implementing health, safety, and environmental regulations and maintaining NHBC and building regulation standards. Operating across materials management, site meetings, and quality inspections, this role supports the delivery of residential properties to the required standard and on budget.

Functions

• Work closely with the site team to assist with organisation, including contractors, subcontractors, and inducting all operatives and visitors.
• Organise the day-to-day running of the site, both in construction and in operation.
• Understand and implement health, safety, and environmental regulations.
• Maintain company quality and standards in accordance with NHBC and building regulations.
• Manage materials, aligning with the development and budgets.
• Attend regular site meetings and conduct regular site inspections.

Professional Experience

• Hold a professional or technical building qualification.
• Proven experience working within the residential property or house-builder sector.
• Experience and knowledge of building regulations, health and safety requirements, NHBC standards, and other required building standards.
• Strong communication skills with the ability to build relationships with staff at all levels.
• Ability to organise, prioritise, and manage time constraints effectively.

As the Assistant Site Manager, this role executes safety, health, and environment policy implementation and subcontractor supervision across construction project sites, fostering organisational culture and maintaining all site relationships. The site management team relies on this work to sustain labour motivation, promote compliance, and deliver projects that meet both client expectations and health and safety standards.

Key Deliverables

• Implement site safety, health, and environment policies and procedures.
• Support the management and motivation of the section's labour and establish its full contribution to the organisation.
• Develop an organisational culture within projects.
• Establish and maintain all relationships on site.
• Work with the site manager to supervise subcontractors on site.

Qualifications & Experience

• Previous assistant or site management experience with SSSTS or SMSTS qualification.
• Sound knowledge of safety, health, and environment.
• Excellent communication skills with a self-motivated and customer-focused approach.
• Leadership skills with a proven track record in successfully managing a project.
• Commercially aware with excellent organisational skills.
• Numeracy and good IT skills.

Embedded within a construction project team, the Assistant Site Manager develops project profitability and client satisfaction by reporting progress against the programme, assisting in project management, and taking responsibility for site security and material coordination. Working closely with the site manager and HR, this role coordinates quality standards adherence and problem escalation to ensure smooth and compliant project execution.

Key Responsibilities

• Report to the site manager on progress against programme.
• Assist in the management of a designated project to maximise company profitability and client satisfaction.
• Adhere to company quality standards.
• Take responsibility for site security, opening and closing of the site, material coordination, and any reasonable requests from management.
• Communicate any problems through official lines to the manager or HR.

Minimum Qualifications

• Relevant assistant site management experience.
• Previous trades experience.
• Up-to-date and relevant industry knowledge.
• Understanding of local government and experience of partnership arrangements.
• Up-to-date knowledge of health and safety legislation.
• Proficiency in Microsoft Office.