ASSISTANT OPERATIONS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
The Assistant Operations Manager in the construction or facility management sector brings a blend of academic qualifications and hands-on experience, including expertise in Health and Safety Regulations, PFI project management during the operational phase, and certifications such as Six Sigma, Scrum Master, PMP, or Lean. This role demands a proactive, detail-oriented approach, adept in enhancing operational efficiency, particularly within the health sectors, coupled with proficient communication skills in English, Cantonese, and Mandarin, facilitating effective interaction with client representatives and teams.
Summary of Assistant Operations Manager Knowledge and Qualifications on Resume
1. BS in Business Administration with 3 years of Experience
- Manages with persistence and is driven by big challenges
- Ability to drive strategies to scale operations quickly
- Experience supervising operations in a fast-paced, technology centered environment with superior time management skills.
- Manage data gathered through BI, KPIs, and company performance
- Ability to identify operational challenges and/or opportunities by analyzing the available data and develop
- Execute plans to fix problems and take advantage of new business opportunities
- Experience managing a high volume call center environment with time management expectations
- Skilled in change management strategies with the ability to provide examples
- Ability to hold team accountable for daily goals in a metric-driven organization and coach employees to meet metrics
- Strong technical skills with a strong emphasis on Excel and BI tools with a proven ability to work within tight deadlines
2. BA in Project Management with 2 years of Experience
- Degree level qualification in a construction or F.M. discipline or extensive senior level experience.
- Knowledge and experience of Health and Safety Regulations, equating to IOSH Managing Safely course or higher
- Good knowledge of the operation and management of PFI projects in the operational phase.
- Experience in dealing with Client’s organization representatives
- Certified in Six Sigma/Scrum Master/PMP/Lean is highly preferable
- Experience in testing laboratory sector, manufacturing
- Independent, self-motivated, flexible with strong problem-solving skills
- Detail-oriented and strive for efficiency and knowledge of the Health sectors
- Strong interpersonal skills and communication skills
- Good command of both written and spoken English, Cantonese, and Mandarin
3. BS in Industrial Engineering with 4 years of Experience
- Have IOSH or equivalent Managing Safely Certification
- Have ENG1 or ML5 Seafarer Medical Certificate
- Have IT Skills, Microsoft Office experience, in particular Word, Excel
- Have proven background in the marine industry, in particular, a Marine Services environment
- Have a strong background in leadership
- Have experience with Safety Management Systems in particular for Small commercial vessel and Pilot Boat operations
- Understand small commercial vessel operation, including legislation and applicable regulations
- May have RYA Advanced PowerboatSTCW 95 Regulations certification
- Experience coaching, supervising and scheduling a growing team (with 10+ team members)
- Ability to communicate across a broad spectrum of roles within the company to provide efficient, consistent, and exceptional customer service