ASSISTANT IT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Aug 3, 2024 - The Assistant Information Technology (IT) Manager excels in a fast-paced environment, meeting time-sensitive deadlines and adapting quickly. With proficiency in Microsoft Office, Adobe Acrobat, and project management tools, this role effectively manages tasks independently and learns new systems swiftly. Strong communication skills and experience in Windows Server administration and network security underscore the technical acumen required.
Summary of Assistant IT Manager Knowledge and Qualifications on Resume
1. BS in Information Technology with 3 years of Experience
- Assisting the Transition Manager in all phases and aspects of projects
- Answering customer inquiries by phone and email
- Processing information within specific time frames in order to maintain efficiency and timeliness of documentation, submissions, communication and reporting
- Organizing information into standard formats and reports in various systems
- Must be professional, extremely detail-oriented, a quick learner, resourceful
- Must have a strong ability to prioritize, multi-task and anticipate needs
- Must be a self-starter, with good organizational skills.
- Ability to coordinate multiple priorities, deadlines and projects
- Strong customer service focus, must be team/detail oriented
- Strong attention to detail and proofreading skills
2. BS in Computer Science with 4 years of Experience
- Ability to meet time-sensitive deadlines
- Quick thinking and ability to adapt to a fast-paced environment
- Have ability to be given a task, independently research and report back with suggestions
- Highly fluent/strong knowledge of Microsoft office
- Strong computer skills, fluent in Adobe Acrobat/PDF, Microsoft Excel and Microsoft Word.
- Familiarity with Project Scheduling and file management technologies.
- Ability to learn new computer programs and systems
- Quality written and oral communication skills (phone/email)
- Strong written and oral communication skills
- Experience with Windows Server administration
- Managed Active Directory or Simil proficiently
- Understanding the basics of network security and possible vulnerabilities
3. BS in Computer Engineering with 5 years of Experience
- RPA and project management experience
- Able to read/write and communicate in Japanese at Business Level to liaise with Japanese-speaking associates at HQ and vendor
- Good analytical and quantitative skills with an eye for detail combined with excellent written, communication and presentation skills.
- Ability to work independently and as a team to deliver consistent and quality outcome within stipulated timelines in a dynamic environment.
- Experience in managing IT operations of a medium- to large-size organization with at least 5 years in a leadership role
- Familiar with current infrastructure technology covering compute, voice, network, security, and end-user services
- Good knowledge of on-prem and cloud-based infrastructure and services, such as GCP, AWS and Microsoft 365
- Good and skillful in high-level troubleshooting concepts and methodology
- Good team player, willingness to travel regionally
- Highly motivated self-starter, good relationship.
- Ability to meet tight deadlines and work under pressure.