ADMINISTRATIVE SUPPORT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Nov 14, 2024 - An Administrative Support Manager brings extensive experience supporting partners and directors in a consulting firm, with strong leadership in performance management and team development. Demonstrates exceptional communication skills and proficiency in Microsoft Office Suite, SharePoint, and other web-based applications while ensuring adherence to quality standards. Builds positive working relationships through professional presence and client-focused service, consistently delivering high-quality administrative support.

Essential Hard and Soft Skills for a Standout Administrative Support Manager Resume
  • Microsoft Office Suite
  • Power BI
  • SharePoint
  • Adobe Professional
  • PowerPoint
  • Excel
  • Outlook
  • Concur
  • Document Management
  • Project Management
  • Leadership
  • Communication
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Team Building
  • Client Service
  • Organizational Skills
  • Adaptability
  • Conflict Resolution

Summary of Administrative Support Manager Knowledge and Qualifications on Resume

1. BA in Business Administration with 5 Years of Experience

  • Strong interpersonal and communication skills.
  • Strong multi-tasking abilities.
  • Strong organizational skills
  • Geographical knowledge of service area.
  • Computer skills to include Word, Excel, Outlook, etc.
  • Experience and/or training in administrative, customer service, dispatching or project management, or equivalent combination of education and experience. 
  • Knowledge of the HVAC industry.
  • Knowledge of computerized HVAC preventative maintenance programs (Wintac/Build-Ops).
  • Administrative skills, scheduling appointments, dispatching
  • Organizational and planning skills, microsoft office, microsoft excel, administration, scheduling coordinating, dispatch
  • Ability to effectively present information and respond to questions from groups of attorneys, managers, and staff.

2. BA in Office Management with 3 Years of Experience

  • Experience in an administrative support role
  • Experience and ability to plan and organize tasks and appointments with competing levels of urgency and importance across multiple stakeholders
  • Experience with DocuSign
  • Proven experience planning large, complex events
  • Program Management experience
  • Outstanding organizational skills
  • Exceptional written and verbal communication skills, including a customer service focused mindset
  • Ability to handle multiple strong, high-level personalities
  • Ability to read, analyze, and interpret general business documents, ability to write reports, business correspondence, and procedure manuals. 
  • Advanced math skills (compute rate, ratio, percent, able to draw and interpret graphs and charts)
  • Ability to define problems, collect data, establish facts, draw conclusions

3. BA in Communications with 6 Years of Experience

  • Experience in a leadership role with supervisory role or, equivalent combination of education and experience.
  • Excellent written and oral communications skills
  • High energy, self-motivated, results-oriented
  • Confident manner, ability to establish credibility quickly
  • Ability to work comfortably in a matrix organization
  • Ability to deal positively with adversity and difficult situations
  • Team player who can establish trust with all levels of personnel
  • Strong leadership and management skills
  • Strong analytical skills, excellent judgment
  • Proficiency with the technology required for the job
  • Strong interpersonal skills
  • Planning/organizational skills
  • Effective listening skills and problem-solving skills
  • Ability to adapt to change and balance competing demands

4. BA in Human Resources Management with 7 Years of Experience

  • Experience as an administrative manager and supporting partners and directors in a professional services and/or consulting firm environment.
  • Experience as a performance manager, leading, coaching and developing teams.
  • Strong people leadership skills with focus on team building, career development and recognition.
  • Effective and polished presentation, meeting facilitation and written communication skills with excellent competency in grammar and attention to detail.
  • Professional presence, positive attitude, and exceptional client service skills, with ability to build professional and respectful working relationships at all levels internal and/or external to the organization.
  • Extensive administrative background with experience working on documents, reviewing for quality assurance, and managing administrative projects.
  • Advanced level of expertise in Microsoft Word, PowerPoint, Excel, Adobe Professional, Outlook, and web-based applications are required with Power BI and Visio 
  • Excellent working knowledge of SharePoint, Teams and Concur.
  • Ability to understand and strictly adhere to the quality standards and procedures established by Crowe, including brand standards and guidelines.
  • Ability to function in high stress situations attributed to tight deadlines and multiple client or team needs.
Relevant Information
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