WHAT DOES AN AUTOMOTIVE DO?

Published: May 19, 2025 – The Automotive professional focuses on the design, development, and manufacturing of vehicles and their components. This position improves safety, efficiency, and sustainability across transportation systems. This role plays a vital role in global economies through engineering, logistics, and mobility solutions.

A Review of Professional Skills and Functions for Automotive

1. Automotive Software Account Executive Duties

  • Inside Sales: Conduct effective inside sales activities to excel in the sales environment, leveraging communication and relationship-building skills.
  • Pipeline Management: Manage a personal pipeline, focusing on accounts within a defined segmentation to optimize sales opportunities.
  • Leadership Collaboration: Collaborate closely with experienced leadership to ensure a robust pipeline of potential customers, which is a critical indicator of future success.
  • KPI Achievement: Consistently surpass all monthly Key Performance Indicators (KPIs), especially revenue goals, to drive business growth.
  • Professionalism: Uphold a high standard of professionalism in all interactions and demonstrate the ability to thrive within a collaborative team environment.
  • Industry Knowledge: Stay updated on industry trends and product knowledge to effectively communicate the value of automotive software solutions to clients.
  • Pipeline Management: Able to effectively manage a personal pipeline that targets accounts within a defined segmentation.
  • Leadership Collaboration: Work side-by-side with experienced leadership to maintain a strong pipeline of prospective customers as a key indicator of future success.
  • KPI Achievement: Exceed all monthly KPIs, including revenue goals.
  • Professionalism: Maintain a high level of professionalism and the ability to thrive in a team setting.

2. Automotive Account Manager Details

  • Campaign Strategy: Collaborating with sales teams and clients on campaign development, optimization, and strategy
  • Conflict Resolution: Identify conflict, and demonstrate an ability to problem-solve and support client campaign crisis management
  • Client Retention: Work proactively to retain lapsing accounts, build retention plans, and prevent client churn
  • Client Service: Maintain a consistent presence, providing white glove service to sales teams and clients, while growing revenue by identifying upsell opportunities
  • Process Training: Act as a support layer for technology and process training and education
  • Campaign Auditing: Proactively audit marketing campaign performance, identifying and communicating both successes and challenges
  • Industry Insights: Work with the research team to deliver industry insights and context to the sales team
  • Technology Usage: Monitor dealer technology usage and execute the re-engagement process
  • Sales Coordination: Work closely with sales management and corporate staff to ensure coordination and cooperation in support of sales and operations
  • Business Review: Partner with the sales team to provide business review support

3. Automotive Quality Engineer Responsibilities

  • Quality System: Work with Quality Assurance System
  • Problem Solving: Need good problem-solving, root cause analysis experience
  • Inspector Coordination: Work closely with inspectors
  • Quality Reporting: Prepare process and product quality reports, perform root cause analysis, facilitate and participate in continuous improvement
  • Model Launches: Participate in new model launches
  • Customer Interaction: Interact with customers, act as management rep on behalf of Takumi with ISO/TS registrar
  • Complaint Handling: Handle customer complaints, respond to emails and send pictures of defects
  • Issue Investigation: Review night shift’s quality issues and investigate for root cause

4. Automotive Manager Job Summary

  • Staff Management: Hire, train, develop and motivate retail staff and monitor performance.
  • Performance Evaluation: Evaluate store and individual performance.
  • Sales Leadership: Establish clear sales objectives for the week, month, and year while leading and motivating sales and service teams to perform beyond expectations.
  • Sales Reporting: Report on forecasted sales numbers for retail location within a region on a daily and weekly basis.
  • Market Analysis: Analyze store market trends to determine new opportunities for growth.
  • Safety Compliance: Ensure compliance of all safety regulations and guidelines by stores and employees.
  • Work Environment: Ensure that each location’s work environment is up to 4WP standards and guidelines.
  • Team Support: Support team members daily.
  • Talent Sourcing: Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs.

5. Automotive Sales Consultant Functions

  • Customer Engagement: Engage customers in live in-person interaction or follow up on appointments and leads sent digitally
  • Customer Greeting: Greet and guide customers as they appear on the lot to proceed into the sales process
  • Vehicle Matching: Assist the customers to find a vehicle that meets needs by using the current inventory sheets
  • Feature Demonstration: Enhance the sales process by demonstrating the vehicles' features on the lot
  • Application Assistance: Assist customers in the completion of sales applications
  • Sales Support: Assist management in increasing sales by inspecting the lot’s vehicles daily and reporting any problems to the General Manager
  • Lot Merchandising: Assist management in ensuring the lot is merchandised correctly to maximize sale

6. Automotive Job Description

  • Production Management: Maintain sustainable dealership production levels
  • Coaching Promotion: Identify coaching needs and promote training opportunities.
  • Professional Conduct: Set an example of professionalism through actions and appearance.
  • Customer Service: Maintain superior customer service through dealership culture.
  • Sales Collaboration: Work closely with the sales team on the enforcement of proper selling methods.
  • Talent Development: Develop future sales managers and professionals through job growth, training, development, and performance.
  • Team Building: Help generate a team environment
  • Employee Support: Provide guidance, support and motivation to ensure employees are maximizing ability and growth potential.
  • Work Ethics: Maintain a positive and ethical working relationship with all employees and customers.

7. Automotive Overview

  • Appointment Preparation: Setting, confirming and preparing for appointments with customers to expedite the service experience
  • Customer Greeting: Greeting customers in a timely and friendly manner
  • Need Assessment: Determining vehicle needs based on customer information and a vehicle walk-around
  • Consultative Selling: Using a consultative selling process to assist customers in planning for the ongoing required maintenance of the vehicle
  • Repair Orders: Producing repair orders for customers with full transparency including cost and time estimates
  • Team Communication: Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
  • Status Updates: Follow up with customers on the status of a vehicle, based on how the Customer wants to be informed
  • Delivery Experience: Creating a great vehicle delivery experience for the Customer
  • Customer Follow-up: Following up with Customers to ensure satisfaction
  • Sales Targeting: Setting and achieving targeted sales goals
  • Product Knowledge: Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information
  • Customer Experience: Providing an exceptional customer experience to drive loyalty

8. Automotive Tasks

  • Advisor Supervision: Supervising the Service Advisors
  • Service Monitoring: Monitoring the Service Office and Service Drive
  • Customer Retention: Maintaining and growing the existing customer base through exceptional customer satisfaction
  • Concern Management: Managing all customer concerns
  • Goal Achievement: Meeting customer satisfaction and sales performance goals
  • Customer Interaction: Working with Parts personnel and greeting customers
  • Director Assistance: Assisting the Service Director
  • Policy Compliance: Carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws