WHAT DOES A TECHNICIAN DO?

Published: Dec 22, 2025 - The Technician Professional ensures optimal operation of equipment or systems by providing technical support, maintenance, and troubleshooting. This position handles diagnostics, repairs, and installations while maintaining safety and quality standards. The individual also works with stakeholders to report issues, implement improvements, and manage technical documentation.

A Review of Professional Skills and Functions for Technician

1. Electrical Technician Details

  • Complex Wiring: Perform complex wiring assembly, disassembly, or modification tasks on electrical components, subassemblies, and systems
  • Drawing Interpretation: Interpret detailed assembly drawings, including circuit diagrams, block diagrams, and wiring schedules
  • Prototype Work: Work with minimal assistance and direction on development, engineering prototype activity
  • Hand Techniques: Retain excellent hand skill techniques when working at all levels of electrical build, maintaining close tolerances and close attention to detail
  • Team Collaboration: Work individually or part of a team, and work with a variety of products and equipment, both under factory footprint and on system integration
  • System Usage: Use business systems and processes to record and evidence compliance
  • Business Compliance: Comply with all relevant business management systems
  • Personnel Development: Assist and support the development of other personnel
  • Conduct Adherence: Behave in accordance with the company code of conduct at all times and comply with business SHE policy
  • Offsite Support: Support activity off-site when equipment is delivered to other MOD locations

2. Engineer Technician Responsibilities

  • Analytical Ability: Analytical ability within a similar environment.
  • Operational Excellence: Participate in Operational Excellence activities, including Lean Manufacturing and Kaizen events.
  • Production Support: Support production lines in vital areas of the business, producing quality critical products.
  • Technical Assessment: Technical assessment of production, equipment, and processes.
  • Issue Investigation: Conduct investigations to resolve any internal and external issues.
  • Corrective Actions: Build and complete corrective actions.
  • Documentation Maintenance: Maintain and build user documentation such as Product Data Sheets, Training Instructions, and Specifications pertaining to the area of expertise.
  • Process Improvement: Define, explain, and implement cost savings, and/or process and procedural improvements.
  • Manufacturing Support: Provide support to the manufacturing teams and lines.
  • Validation Support: Use knowledge and experience to assist in validation techniques such as FAT, SAT, IQOQPQ.

3. Environmental Technician Accountabilities

  • Plant Removal: Treatment and removal of non-native plants.
  • Native Installation: Installation of Florida native plants.
  • Report Preparation: Prepare and submit daily progress and safety reports.
  • Crew Management: Manage and train ecosystem restoration field crew and subcontractors.
  • Quality Control: Quality control of ecosystem restoration projects.
  • Equipment Assistance: Assist with equipment maintenance and repairs.
  • Project Bidding: Assist with project bidding and contract execution.
  • Project Coordination: Coordinate and communicate effectively with project managers, clients, subcontractors, and regulators.
  • Vehicle Operation: Drive a company vehicle and work outdoors in inclement weather.
  • Environment Work: Projects are performed in various types of environments, such as wetlands, mangroves, and other types of natural environments.

4. Environmental Technician Functions

  • Excellence Support: Support the plant in all business excellence activities.
  • Plant Maintenance: Maintain plant and equipment at optimum performance and provide utilities to the Manufacturing Department and General Plant to achieve the organizational annual plan.
  • Equipment Servicing: Install, test, repair, troubleshoot, program, calibrate, clean, and maintain new and existing electrical/electronic equipment where the job involves electrical/electronic/mechanical and pneumatic work.
  • Work Planning: Independently creates work plans and can complete work with little to no supervision.
  • Low Complexity: Independently carries out low complexity electrical or mechanical works.
  • Training Development: Routinely update or create training aids for operators and/or craft, develop 1PL/SW.
  • PM Creation: Routinely update or create PMs based on analysis of DM’s or other line failures.
  • Instrumentation Service: Maintenance, calibration, and servicing of instrumentation.
  • Form Maintenance: Update/maintain plant forms or process performance trackers.
  • Process Analysis: Sample, test, analyse, record, monitor process parameters.

5. Assembler Technician Overview

  • PCB Inspection: Inspect Printed Circuit Boards (PCBs)
  • Acceptance Testing: Conduct Acceptance Testing on PCBs
  • PCB Repair: Debug and repair PCBs
  • Assembly Work: Electrical and mechanical assembly
  • Thermal Cycling: Production performs thermal cycling tests on the final product
  • SW Configuration: Enter the SW configuration in the final product
  • Calibration Scheduling: Monitor and schedule equipment for calibration
  • Lean Participation: Participate in lean manufacturing implementation
  • Equipment Maintenance: Production performs maintenance on equipment

6. QA Technician Details and Accountabilities

  • Sampling Plans: Create sampling plans for specific components from the reference material
  • Engineer Interaction: Frequent interaction with engineers and managers to provide updates, answer technical questions, and resolve day-to-day issues
  • Root Analysis: Provide root cause analysis, corrective action proposals, and control of non-conforming product
  • MRB Support: Attend and provide data for the manufacturing review board (MRB) meetings
  • Procedure Writing: Write inspection keycards and procedures from drawings and similar specifications
  • Data Entry: Enter test and inspection results into computerized systems, including labor information
  • Optic Testing: Inspection and durability testing of coated optics and interpretation of coating data
  • Inspection Training: Train individuals in inspection techniques
  • Dimensional Inspection: Dimensional inspection using standard hand instruments such as micrometers, vernier calipers, and loupes
  • Visual Inspection: Visual inspection for cosmetic or functional conditions using appearance standards

7. Desktop Support Technician Tasks

  • Incident Support: Assist with Incidents, Service Requests, and PC Refresh.
  • Equipment Imaging: Image of new equipment and installation of customer-provided software.
  • Asset Deployment: Deployment of assets in multiple locations across the client agencies.
  • Data Assistance: Assistance with user data/settings identification and restoration per customer instruction.
  • Function Validation: Validation of hardware and application functionality.
  • Post Deployment: Provide post-deployment support for desktops/laptops.
  • Customer Interaction: Interaction with customers, associates, contractors, and vendors to ensure customer satisfaction.
  • Asset Removal: De-installation of assets, including any necessary data removal per customer guidance.
  • Remote Resolution: Remote resolution of Incidents.
  • Request Monitoring: Monitor and task of Service Requests and Asset updates per client direction.

8. Technician Engineering Professional Roles

  • Structure Support: Support of space structures, subassembly manufacturing, and single-line flow integration.
  • Mesh Integration: Individual contributor effort with limited supervision, manufacturing, and integrating deployable mesh reflectors.
  • Hardware Testing: Preparation for and conducting system-level hardware testing (deployments, vibe, etc.).
  • System Alignment: Perform system-level alignments to meet system requirements.
  • Field Support: Field support for spacecraft integration and precision alignments.
  • Overhead Work: Work for extended periods (2-hour durations) while performing work above shoulder level.
  • Equipment Movement: Move equipment weighing 45 pounds or less from one place to another.
  • Height Work: Work performed at elevated heights.
  • Manual Dexterity: Manual dexterity and fine motor skills to handle and manufacture space hardware.

9. Facilities Technician Additional Details

  • Equipment Installation: Assisting in the installation and start-up of new equipment and systems
  • Connection Testing: Testing equipment connections and functionality to ensure proper installation.
  • Preventive Maintenance: Performing ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems and equipment
  • Fault Finding: Fault finding and equipment failure repairs
  • Work Planning: Planning work and executing plans in a safe and timely manner.
  • Result Communication: Communicating results and ideas to other Technicians and Managers
  • Record Documentation: Documenting maintenance records
  • Project Completion: Completing projects from start to handover
  • Site Maintenance: Assisting in the general maintenance and upkeep of the site and infrastructure.
  • Safety Compliance: Complying with all safety procedures and requirements, contributing to the continual improvement of the already excellent safety record

10. Laboratory Technician Essential Functions

  • Production Operations: Maintain production operations and understand the theory, concepts behind the technology and processes
  • Document Review: Provide and review detailed documentation and check calculations (e.g., tickets, labels, equipment reading)
  • Equipment Inspection: Regularly inspect equipment and report any issues.
  • Problem Prevention: Anticipate potential problems and take preventive action
  • Team Troubleshooting: Collaborate with teammates to effectively troubleshoot equipment and solve issues
  • Project Assistance: Assist with assigned projects and participate in continuous operational improvements
  • Operational Communication: Provide operational verbal and written communication regularly
  • SOP Compliance: Comply with established quality, safety, and environmental standard operating procedures (SOPs) and policies
  • Laboratory Practices: Maintain and assist with good laboratory practices

11. Technician Manufacturing Professional Role Purpose

  • Production Support: Performs varied and general tasks that are required to ensure production lines run unimpeded
  • Process Execution: Follows detailed documentation and instructions to complete a variety of process-oriented tasks
  • Escalation Support: Provides escalation support, working to ensure that operational goals are met
  • Improvement Identification: Identifies uncomplicated to complex areas for improvement, defining, documenting, and implementing those opportunities
  • Process Development: Participation in the definition, documentation, and introduction of strong processes, process controls, and quality systems in response to new opportunities
  • Information Response: Monitors and responds to requests for information relating to the area of responsibility
  • Process Audits: Executes in-process audits to ensure operational compliance
  • Metric Reporting: Produces Excel-based reports to track key operational metrics
  • Process Execution: Executes key production processes that require technician-level resourcing
  • Management Communication: Collaborates and communicates with management and internal functions regarding process and standards compliance, recording and reporting issues, and recommendations for problem resolution

12. Quality Technician II General Responsibilities

  • Inventory Leadership: Lead the site inventory program for EUV and ensure inventory levels meet plant objectives
  • Vendor Coordination: Coordinate all vendor quality notifications
  • Notification Review: Review new quality notifications, assign and monitor tasks, determine and approve dispositions, and review for closure
  • Visual Inspection: Support incoming and final visual inspections
  • Process Troubleshooting: Assist troubleshooting process to minimize downtime of metrology tools
  • Product Development: Assist New Product Development activities (development of inspection methods, data collection for Validation and qualification, etc.) to ensure products released to manufacturing meet quality performance goals
  • Document Review: Assist in reviewing procedures, work instructions, test specifications, and other documents
  • Record Development: Assist in developing, creating, reviewing, and approving production records (batch records), releasing products, and generating Certificate of Analysis
  • Meeting Coordination: Schedule and lead meetings, assign and complete tasks, and verify process execution
  • Quality Studies: Assist First Article inspections, Capability Studies, and Measurement Systems Analysis
  • Process Audits: Participate in process audits to ensure compliance with applicable procedures
  • Measurement Support: Support incoming and production measurements

13. Quality Technician Key Accountabilities

  • Documentation Update: Update and distribute quality management system documentation
  • Internal Audits: Perform quality management system internal audits
  • QMS Improvement: Continuously monitoring and improving the effectiveness of the QMS
  • Data Entry: Enter inspection and test data to maintain accurate records
  • Goods Inspection: Perform random goods inspection and test for conformance
  • Interpersonal Communication: Utilize strong interpersonal skills to communicate and engage support for driving quality improvement throughout the product lifecycle
  • Action Administration: Utilize and administer corrective action, document control, nonconformance, and return material authorizations (RMA) within HED software applications
  • Guideline Development: Assist with the development, implementation, and maintenance of quality assurance guidelines (e.g., defect visual aids) and establish procedures in an effort to ensure customer satisfaction.
  • Instruction Support: Assist with the development, implementation, and maintenance of basic instruction sheets and assembly process procedures to ensure maximum clarity for training purposes.
  • Packet Review: Assist with the review of manufacturing packets for errors or missing information.
  • Metric Maintenance: Maintain quality metrics to include customer and supplier scorecards, internal and external PPM, RMA data, corrective action status reports, etc.
  • Position Backup: Backup multiple quality positions to include receiving inspection, RMA entry, basic electrical troubleshooting, PPAP submission, etc.
  • Action Participation: Participate in the corrective action team for the closure of open items
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