OPERATIONAL RESUME EXAMPLE

Published: Dec 16, 2025 - The Operational Professional oversees daily operational workflows by managing resources, maintaining process efficiency, ensuring compliance with organizational standards, and supporting smooth cross-functional execution. This role involves coordinating teams, analyzing operational and performance data, identifying gaps, implementing process improvements, and driving initiatives that enhance productivity, service quality, and overall operational stability. The individual also resolves operational issues, maintains documentation and reporting accuracy, supports continuous optimization efforts, and collaborates with internal and external stakeholders to ensure consistent operational excellence across all activities.

Tips for Operational Skills and Responsibilities on a Resume

1. Operational Analyst, Redwood Peak Energy Services LLC, Tulsa, OK

Job Summary: 

  • Dispatch portfolio of power plant assets in line with the trader’s strategy.
  • Submit nominations and bid/offer prices data to the control room.
  • Track plant power performance.
  • Support the trading team daily with trade booking and position management.
  • Execute operations in line with the trader’s strategy.
  • Communicate with the asset manager on any power plant issues.
  • Liaise with the tech team on any infrastructure issues impacting trade performance.
  • Maintain a good relationship with the control room.
  • Maintain and troubleshoot the performance of ancillary market products.
  • Schedule dispatch and capacity market tests on assets.
  • Take a proactive approach to develop market skills.


Skills on Resume:

  • Power Plant Dispatch (Hard Skills)
  • Energy Trading Support (Hard Skills)
  • Bid Offer Management (Hard Skills)
  • Trade Booking (Hard Skills)
  • Market Operations Execution (Hard Skills)
  • Ancillary Services Management (Hard Skills)
  • Cross-Team Coordination (Soft Skills)
  • Operational Communication (Soft Skills)

2. Operational Engineer, Ironclad Manufacturing Solutions Inc., Dayton, OH

Job Summary: 

  • Responsible for the ECO (engineering change order) processes for full implementation at subcontractors' sites.
  • Lead the organization's document control process.
  • Control the BOM (bill of materials) and production file in the PLM system.
  • Lead Manufacturing Engineering for legacy products (EOL, cost reduction, production process optimization).
  • Be responsible for monitoring products in production (manufacturing records/DHR and final test results verification).
  • Work in a matrix environment and with cross-functional teams on the transfer to production products and Eng/OPS requirements.
  • Apply DFx (design for manufacturing) methodologies.
  • Provide technical support and training for manufacturing in sub-contractor sites and production lines.
  • Maintain production line tools, jigs, and tester EMF (Equipment Manufacturing File).
  • Create and maintain work documents for subcontractors.
  • Monitor ECO implementation and new products that FAI builds.


Skills on Resume:

  • ECO Management (Hard Skills)
  • Document Control (Hard Skills)
  • BOM PLM Control (Hard Skills)
  • Manufacturing Engineering (Hard Skills)
  • DFx Application (Hard Skills)
  • Production Validation (Hard Skills)
  • Cross-Team Work (Soft Skills)
  • Technical Training (Soft Skills)

3. Operational Risk Consultant, Blue Harbor Risk Advisory Group LLC, Tampa, FL

Job Summary: 

  • Support in the development and implementation of operational risk policies and the risk framework across and its subsidiaries.
  • Collate risk metrics, key risk indicators, dashboards, and quarterly reporting for executive management and the Board.
  • Produce Board risk reports quarterly as well as ad-hoc risk reporting.
  • Review risk indicators as well as analysing, understanding, and documenting anomalies.
  • Support with the rollout of education and training to improve risk awareness, incident reporting, and drive cultural change among staff and senior management.
  • Work proactively with colleagues across different offices and time zones to deliver risk initiatives and risk reporting.
  • Support the development of processes and tools that facilitate risk-based business management and alignment with Group strategy.
  • Assist with proactive identification and management of internal and external risks to objectives.
  • Foster a positive culture of partnership with internal and external stakeholders.
  • Identify and highlight emerging risks to assist with proactive management of risk, ensure appropriate escalation to governance committees, and alignment with forward-looking appetite.
  • Perform thematic risk reviews to enhance business processes and control framework, and support with risk deep-dives.


Skills on Resume:

  • Risk Frameworks (Hard Skills)
  • Risk Metrics (Hard Skills)
  • Board Reporting (Hard Skills)
  • Risk Analysis (Hard Skills)
  • Risk Training (Soft Skills)
  • Stakeholder Collaboration (Soft Skills)
  • Process Improvement (Hard Skills)
  • Emerging Risks (Hard Skills)

4. Operational Risk Consultant, Blue Harbor Risk Advisory Group LLC, Tampa, FL

Job Summary: 

  • Provide training to members of the group on all aspects of operational risk management and the risk control framework.
  • Review operational risk incident reporting and lessons learned for quality.
  • Act as a superuser of the ORM risk management system and the emergency management system.
  • Perform deep dives into all aspects of the risk and control activities and report on the results.
  • Serve as a key expert on the risk control framework and risk control self-assessment.
  • Provide training on all aspects of business continuity management, analyze and report on the quality of results.
  • Review and update relevant policies, standards, and procedures.
  • Participate as a member of relevant committees and squads.
  • Demonstrate excellent communication skills.
  • Complete tasks independently.
  • Manage a project or activity from start to finish.
  • Prepare and deliver presentations to a high standard.
  • Challenge members on risk topics, including members of higher grades.
  • Prepare and deliver relevant and accurate reporting.


Skills on Resume:

  • Operational Risk Training (Soft Skills)
  • Incident Review (Hard Skills)
  • Risk Systems Superuser (Hard Skills)
  • Risk Deep Dives (Hard Skills)
  • Risk Control Expertise (Hard Skills)
  • Business Continuity (Hard Skills)
  • Policy Management (Hard Skills)
  • Executive Communication (Soft Skills)

5. Operational Risk Management Analyst, Northfield Governance Services Inc., Des Moines, IA

Job Summary: 

  • Perform basic risk assessment activities across assigned business groups.
  • Assist in process design reviews.
  • Conduct data analysis with risk information to identify areas of attention and guide risk efforts.
  • Assist with action plan status reporting and monitoring.
  • Assist with management control testing efforts.
  • Assist with documentation of risk and control self-assessments.
  • Collaborate with peers in risk management functions and with partners and stakeholders across the organization.
  • Navigate governance, risk, and compliance tools to record, update, and report on risk issues, risk events, and action plans.


Skills on Resume:

  • Risk Assessment (Hard Skills)
  • Process Review (Hard Skills)
  • Risk Data Analysis (Hard Skills)
  • Action Plan Tracking (Hard Skills)
  • Control Testing (Hard Skills)
  • RCSA Documentation (Hard Skills)
  • Risk Collaboration (Soft Skills)
  • GRC Tools (Hard Skills)

6. Operational Risk Manager, Silverline Payments Operations Corporation, Phoenix, AZ

Job Summary: 

  • Develop strong working relationships.
  • Work cross-functionally with internal groups and external partners.
  • Establish a risk management framework supporting the ability to deliver high-quality service, efficiency, and scalability.
  • Drive efficiency of payment products servicing and quality work-streams.
  • Develop and drive improvements across internal and external partner processes and procedures to create best-in-class operational experiences through collaboration, leadership, and a customer-focused approach.
  • Collaborate with partners, product, marketing, retail, customer support, legal, and compliance teams to improve the control framework.
  • Provide solutions to meet financial industry regulatory and reporting requirements for card and payments operations teams.
  • Develop and test a business continuity plan.
  • Lead cross-functional updates and business reviews.
  • Identify areas of improvement within risk governance while balancing regulatory requirements and customer experiences.


Skills on Resume:

  • Stakeholder Relationships (Soft Skills)
  • Cross-Functional Leadership (Soft Skills)
  • Risk Framework Design (Hard Skills)
  • Operational Efficiency (Hard Skills)
  • Process Improvement (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Business Continuity (Hard Skills)
  • Risk Governance (Hard Skills)

7. Operational Risk Senior Manager, Atlas Ridge Technology Risk Services Inc., Reston, VA

Job Summary: 

  • Identify, articulate, and actively consider the risk appetite and ensure it is in line with business strategies, priorities, and enterprise risk appetite.
  • Ensure appropriate governance policies, processes, and key controls are in place, operate effectively, and are appropriately assessed.
  • Provide communication on standard and policy changes impacting application custodians.
  • Track control functions such as audit items and security exemptions, proactively monitor progress, and ensure risk management deadlines are met, and issues are resolved.
  • Create and present monthly operational risk material to senior leadership.
  • Complete annual risk and control self-assessments and action plans.
  • Create an application heat map to enable technology and business teams to prioritize funding for applications requiring replacement or retirement.
  • Create an application custodian roadmap identifying annual campaigns, risk acceptance renewals, and the frequency of activities.
  • Enhance operational risk reporting databases, including the creation of an overall risk rating.
  • Create, document, and present process improvements on operational risk events.


Skills on Resume:

  • Risk Appetite Alignment (Hard Skills)
  • Risk Governance (Hard Skills)
  • Policy Communication (Soft Skills)
  • Control Tracking (Hard Skills)
  • Senior Reporting (Hard Skills)
  • RCSA Management (Hard Skills)
  • Risk Heatmaps (Hard Skills)
  • Process Improvement (Hard Skills)

8. Operational Risk Specialist, Keystone Enterprise Controls Solutions LLC, Harrisburg, PA

Job Summary: 

  • Develop a strategic perspective.
  • Know how work relates to the organization’s business strategy and maintain a clear line-of-sight connection.
  • Demonstrate forward thinking about future issues and possible solutions.
  • Ensure all systems are aligned, scalable, and well-controlled to achieve overall strategic goals.
  • Ensure business controls efficiently and effectively mitigate relevant business risks.
  • Communicate powerfully and influence.
  • Use strong writing and verbal skills to communicate facts, figures, and ideas, including presenting unpopular opinions.
  • Give clear and understandable instructions to stakeholders and others.
  • Help people understand how their work contributes to broader business objectives.
  • Break down communication barriers between teams and departments.
  • Collaborate and foster teamwork.
  • Develop cooperative working relationships with all stakeholders.


Skills on Resume:

  • Strategic Thinking (Soft Skills)
  • Business Alignment (Hard Skills)
  • Forward Planning (Soft Skills)
  • Control Effectiveness (Hard Skills)
  • Influential Communication (Soft Skills)
  • Clear Instruction (Soft Skills)
  • Cross-Team Collaboration (Soft Skills)
  • Stakeholder Engagement (Soft Skills)

9. Operational Specialist, Oakwell Integrated Operations Services Inc., Fort Collins, CO

Job Summary: 

  • Develop, coordinate, and implement operational and logistics activities.
  • Responsible for purchasing, shipping, and receiving systems.
  • Own record retention and archiving processes.
  • Update various tracking logs in internal systems.
  • Maintain the supply of general office inventory and office equipment conditions.
  • Develop and maintain human resource documentation.
  • Establish and maintain filing systems for a wide variety of documents, including highly confidential materials.
  • Work closely with multidisciplinary teams to coordinate operational activities.


Skills on Resume:

  • Operations Coordination (Hard Skills)
  • Procurement Management (Hard Skills)
  • Records Management (Hard Skills)
  • Data Tracking (Hard Skills)
  • Inventory Control (Hard Skills)
  • HR Documentation (Hard Skills)
  • Confidential Filing (Hard Skills)
  • Team Coordination (Soft Skills)