LEAD UX DESIGNER COVER LETTER TEMPLATE

• Design useful, accessible, scalable features that delight customers.
• Drive research projects to further develop the understanding of customers and validate design choices before and after development.
• Design conceptual wireframes, high-fidelity mockups, information architecture, interaction specifications, and prototypes.
• Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
• Translate abstract concepts into simple, elegant, consistent user interfaces.
• Present design work to stakeholders for review and incorporate feedback.
• Proactively manage own work queue, time and expectations, meet deadlines and communicate needs and tradeoffs if prioritization changes.
• Manage ambiguity, work independently and collaboratively within a team, and switch rapidly between different projects in an agile environment.
• Continually help iterate and evolve the way designs are created for and insights are learned from customers.

Skills: User-Centered Design, UX Research, Wireframing Prototyping, Interaction Design, Cross-Functional Collaboration, Stakeholder Communication, Agile Time Management, Design Iteration

• Plan design delivery at least a sprint ahead for tactical work, anticipating what the engineering team needs to build.
• Plan with the product owners, engineering, research and content partners for future work at a quarterly level and set expectations for what will be delivered at a sprint.
• Incorporate feedback from client users into each iteration of work.
• Understand the problem through user research, whether conduct own or partnering with a UX Researcher.
• Demonstrate a strong aptitude for spotting User Experience trends and translating them into enterprise-level recommendations.
• Demonstrate strong communication skills vital to success as a UX Designer when engaging with engineers, client users, and peers.
• Bring both experience and understanding of lean UX and design sprint methodology to the role.
• Work in an agile environment, and will be responsible for adapting and influencing a Lean/Agile approach to design.
• Participate in agile ceremonies and celebrate with the team after each two-week sprint cycle.
• Work on next-generation products with innovative tech stacks

Skills: Design Sprint Planning, Agile UX Delivery, User Feedback Integration, UX Research Methods, UX Trend Analysis, Design Communication, Lean UX, Innovative Product Design

• Serve as an embedded designer on a cross-functional product squad partnering closely with Product, Marketing, Research, Engineering and Analytics counterparts.
• Deliver best-in-class customer experiences via web and app channels.
• Ground ideas in data-driven solutions by partnering with the User Experience Research team to incorporate Card Member insights and principles throughout the creative process.
• Transform ideas, business opportunities, partner feedback, and research into a vision that provides a clear, useful, and desirable outcome for customers and merchants.
• Manage relationships with internal partners.
• Lead the close collaboration and build strong relationships with product and engineering partners on the assigned feature domain and ensure design standards are being met.
• Deliver high-quality work on schedule in a dynamic, agile product environment.
• Produce interactive prototypes for internal experimentation and usability testing, and test UI in a rigorous, data-driven way.
• Demonstrate a command of usability and accessibility standards in partnership with visual and interface design disciplines and principles.
• Recommend UX/UI features that solve customer needs.

Skills: Cross-Functional Design, Digital UX Design, Data-Driven UX, Design Vision, Stakeholder Management, Agile Delivery, Prototyping Testing, Usability Accessibility

• Work on key projects or products as UX lead and/or design thinking coach/facilitator.
• Define and design interfaces, experiences, and processes across multiple platforms to enhance the customer journeys and employee journeys.
• Evolve the current set of design tools and methods, and create a standard process for applying human-centered design and design thinking.
• Create user-centered designs by understanding requirements and user feedback.
• Create user flows, wireframes, prototypes, and mockups.
• Translate into style guides, design patterns and attractive UI.
• Conduct layout adjustments based on user feedback and adhere to style standards on fonts, colors, and images.
• Partner with product management, engineering, and others to bring a user-centered perspective to the creation of PayPal employee experiences.
• Work collaboratively with a team of offshore developers on a variety of projects.

Skills: UX Leadership, Design Thinking, Multi-Platform Design, User-Centered Design, User Flows Wireframes, UI Style Guides, Visual Consistency, Cross-Team Collaboration

• Lead multidisciplinary project teams, including other designers, external agencies, and internal partners, on complex, strategic projects across multiple platforms.
• Lead exploration workshops and other active collaborations to define and clarify requirements.
• Lead and present at UX reviews to gather feedback and drive consensus.
• Lead ideation to improve and evolve the overall customer journey, making each customer touchpoint an impactful experience.
• Create and/or direct the creation of journey maps, service blueprints, and storyboards.
• Work with Design Research to define and plan research, gather and analyze data, and present results to stakeholders.
• Establish relationships of trust across the organization, influencing GxD colleagues and partners/stakeholders in Marketing, Program Management, Development/Engineering, Quality, and Support to drive alignment and progress.
• Provide guidance and mentorship to less experienced colleagues and set an example of design and development innovation and excellence.
• Bring knowledge derived from previous experiences to help define best practices.

Skills: Design Leadership, Workshop Facilitation, UX Presentation, Journey Mapping, Service Design, Design Research, Stakeholder Influence, Design Mentorship

• Establish roots in an organization that is world-renowned, stable, and facilitating societal level change and author career path.
• Influence executive-level stakeholders, colleagues, and partners with a profound impact.
• Engage directly with leadership within the Design organization.
• Network with leading, intelligent, multidisciplinary designers.
• Expand skillset through the creation of experiences for digital products with a large-scale member base or a high volume of users.
• Hone the ability to tell and sell a story, further develop business acumen, and unlock full potential as a designer and transformational leader.
• Mentor and guide a multidisciplinary team on diverse and strategic projects and launch successful products.
• Foster a culture of innovation and collaboration, be the seed that grows the flower of a global experience design organization.

Skills: Executive Influence, Design Leadership, Stakeholder Engagement, Design Storytelling, Team Mentorship, Innovation Culture, Strategic Networking, Large-Scale UX

• Understand what exclusion looks like and account for system dynamics in the product delivery lifecycle to drive tangible solutions and mitigate exclusive design outcomes.
• Understand broader business goals and how to practically work towards them, while balancing and advocating for customers' needs.
• Work with members of the Product Inclusion team throughout all stages of projects, from ideation to execution.
• Contribute to resource gathering exercises such as design and content audits, competitive analysis, and stakeholder interviews.
• Build out Diversity, Equity and Inclusion, customer research and usage research.
• Use data and customer insights to develop compelling narratives and experiences to achieve business outcomes.
• Create content that follows all guidelines, including UX content, SEO, accessibility, design system, localisation, and legal.
• Design and produce assets (i.e., Visual style, User Flows, Storyboards, Personas, Prototypes, Landing Pages, Social Media Images, Emails, etc.) for D&I Product Inclusion engagements, events and learning activities to drive greater awareness and adoption of Inclusive Product Design methodologies.
• Work closely with creative, product, business, strategy and tech from intake to launch and beyond, this means being able to see the big picture, and figure out the small details simultaneously.

Skills: Inclusive Design, Business Alignment, Product Inclusion, UX Audits Research, DEI Research, Data Storytelling, Accessible Content, End-to-End Collaboration

• Collaborate with design, product, and engineering to capture and consolidate strategy.
• Lead on the consolidation and creation of a tangible experience vision.
• Lead the derivation of holistic and sustainable information structures.
• Lead the identification and documentation of design patterns.
• Lead design of customer-level experiences, e.g., dashboards and settings.
• Support with the creation of information architecture artefacts.
• Support with the development and publication of design strategies.
• Support with structuring and maintaining content inventories.
• Support with understanding mental, system, and conceptual models.
• Support with the evolution and usage of data-driven customer segments.
• Support with the communication of strategy and architecture artefacts.
• Support with the adoption and application of strategy and architecture artefacts.
• Partner with research and analytics teams to validate ideas and concepts.
• Tactically support other designers with more complex and interconnected problems.
• Champion continuity, connectedness, and continuity of the end-to-end experience.

Skills: Experience Strategy, Vision Creation, Information Architecture, Design Patterns, Customer Experience Design, Content Strategy, Data Segmentation, End-to-End Continuity

• Identify technical solutions in addition to providing UX and UI solutions, including helping the team draft RFPs.
• Guide the team to think about objectives in a new manner and overcome challenges by creating unique solutions.
• Apply IBM Design Thinking methods, translating requirements into hypotheses, research, and facilitation to uncover emotional connections with products.
• Work in an Agile, collaborative environment to understand stakeholder requirements.
• Ensure that designs address user pain points and serve the users with an elite experience.
• Build and maintain a trusted relationshipwith crossdisciplinary IBM and client teams.
• Work closely with senior leaders, explaining design decisions to build consensus.
• Provide thought leadership among the network of Designers and client stakeholders.
• Turn ideas into reality with a focus on innovation and development of new processes, ways of work, and technology.
• Demonstrate a growth mindset and continuous learning by staying up to date on the latest design tools and methods.

Skills: Technical UX Solutions, Creative Problem Solving, Design Thinking, Agile Collaboration, User-Centered Design, Stakeholder Trust, Design Leadership, Innovation Mindset

• Scope and create intuitive user journeys based on an understanding of business goals and user behaviour.
• Design and deliver wireframes, user stories, user journeys and prototypes optimised for a range of devices and interfaces and use these to gain stakeholder sign-off.
• Identify design problems and devise elegant solutions underpinned by analytics and best practice UX heuristics.
• Make strategic design and user experience decisions related to core and new functions and features.
• Take a user-centred design approach and rapidly test and iterate on designs.
• Create and maintain a Design System for the various Dune Group brands, which can be shared and iterated on to maintain brand standards.
• Build good working relationships with the development partner and other third parties.
• Improve the functionality and aesthetic of the site in order to improve the design and user experience.
• Support the Digital Design team in creating new campaigns.

Skills: User Journey Design, Wireframing Prototyping, UX Problem Solving, Strategic UX Design, Rapid Iteration, Design Systems, Partner Collaboration, Visual UX Improvement

• Utilise AB/Multi-Variant testing and onsite analytics tools to identify and prove theories regarding journey flow and site design changes.
• Learn from non-winning variants and use the ROI of winning variants to build out a backlog of continuous improvement for Dune’s digital products.
• Support the eCommerce Trading team to use the MVT tool to effectively trade the websites.
• Create and maintain a programme of regular user testing, acting as the champion for this within the company, sharing the results and proving ROI.
• Complete competitor analysis on a regular basis to identify enhancements to the digital customer experience.
• Keep up to date with the latest industry developments, championing design innovation and clearly demonstrating the benefits.
• Maintain a high awareness of industry issues and trends, particularly regarding accessibility, usability and emerging technologies.
• Work on a cross-functional level with other team members to identify improvement opportunities.
• Work with platform and SI partners to maintain a good level of knowledge of the platform roadmap and seek opportunities for growth for the business.

Skills: A/B Testing, Analytics Insights, Conversion Optimization, User Testing, Competitive Analysis, Design Innovation, Accessibility Awareness, Cross-Functional Collaboration

• Support the team of designers by advocating for the development of best practices and processes.
• Lead, manage, and help to grow a team of designers.
• Collaborate with members of product, development, and customer teams.
• Understand customer needs and goals and product requirements.
• Develop empathy for users by helping to update and maintain user personas.
• Conduct continuous user research to discover user pain points, validate concepts, and test designs for new or enhanced features.
• Create and deliver designs for easy to understand and enjoyable.
• Use features and enhancements in the form of user flows, wireframes, prototypes, and high-fidelity visuals for use by developers.

Skills: Design Leadership, Team Management, Cross-Team Collaboration, User Empathy, User Research, UX Best Practices, Visual Design, Prototyping Wireframes

• Operate as a design lead for selected projects or business areas.
• Create, lead, and implement design projects and validation plans.
• Drive the design maturity within Fortum businesses.
• Evolve the Fortum Design System (Elemental) together with the Design System Lead.
• Drive Fortum's design language and patterns into the new services and digital solutions.
• Define user needs and translate business requirements into effective interactive experiences.
• Create personas, customer journey maps, use cases, concepts and design wireframes and interactive prototypes for web, desktop, and mobile.
• Engage with developers to understand platform capabilities, communicate design specifications, and support agile development.
• Present high-fidelity designs/mock-ups to the customer for review.
• Plan and execute design evaluations to validate the end user resonance and usability.
• Facilitate UX workshops to support a cross-functional way of working to create new services.
• Take on difficult design challenges, such as the visualisation of complex data, by making engaging and relevant experiences for customers.

Skills: Design Leadership, Design Strategy, Design Systems, UX Translation, User Personas, Prototyping Design, Agile Collaboration, Usability Evaluation

• Lead the experience design strategy across channels for TD Lab, including traditional media, web, and mobile.
• Conduct or review market research through primary and secondary sources to deeply understand customer problems and their root cause.
• Lead and direct the development of design utilizing user-centered design principles, collaborating with other designers, developers, product owners and content development staff.
• Identify development challenges or issues.
• Research and make recommendations for solutions and lead the implementation of solutions.
• Work closely with other designers and developers, and at times with TD lines of business, to develop extraordinary early-stage products and experiences.
• Design highly functional and intuitive user interfaces using design research techniques, including in-field observations, customer interviews, usability testing, and other forms of user need-finding.
• Use design thinking methodologies, including building personas, storyboards, flowcharts, wireframes and prototypes.

Skills: Experience Strategy, Market Research, User-Centered Design, Design Leadership, UX Problem Solving, Cross-Channel Design, Interface Design, Design Thinking

• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
• Work closely with development teams to ensure that design specifications are implemented.
• Participate and support team standups and scrums to drive solution development and ensure the solution is aligned with user needs.
• Build or present product demos enabling socialization of early-stage solutions.
• Participate in the innovation brief process within TD Lab, submitting and reviewing new innovation opportunities for consideration.
• Work closely with a co-op student in a mentorship role, sharing knowledge and experience and leveraging best practices, and conduct resume reviews and interviews to hire co-ops each term.
• Represent the lab at public events, including hackathons, conferences, and recruiting events.
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies, emerging trends, and grow expertise in the business, applications, analytical tools and techniques.
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest.

Skills: Design Communication, Developer Collaboration, Agile Participation, Product Demos, Innovation Contribution, Design Mentorship, Public Representation, Continuous Learning

• Work hands-on with UX design and prototyping across multiple digital platforms, taking ownership of both legacy and greenfield platforms.
• Champion best practices for products and services across the Bank's digital platforms.
• Practise user experience design, including defining information architecture, creating user flows and making sure best usability practices for the product.
• Take accountability for design quality and cohesion across own projects.
• Work closely with product and development colleagues on the UX design vision and advocating UX across the team and the wider business.
• Take responsibility for translating product requirements into imaginative user-focused design concepts.
• Suggest improvements to the current design process and tooling that would help benefit the wider team.
• Work closely with other UX Leads to make sure consistency across products and platforms.
• Run research studies and experiments such as ethnographic research, usability testing, card sorting and surveys, analysing findings and validating potential product changes.

Skills: UX Prototyping, Design Best Practices, Information Architecture, Design Ownership, UX Advocacy, User-Focused Concepts, Design Process Improvement, UX Research

• Lead visual design from problem identification to prototypes, producing innovative and simple approaches to complex user experience issues.
• Understand and articulate the information architecture, workflows, and processes surrounding the user experience.
• Create user flows, low-fidelity wireframes, visual mockups, interactive prototypes, design specifications, and pixel-perfect final assets.
• Collaborate with product managers, engineers, and other designers to break design work down into an executable roadmap.
• Develop partnerships with customers and internal stakeholders, and implement processes.
• Gather information on customer needs, such as usability testing, surveys, field research, etc.
• Incorporate data gathered through user research and feedback from Customer Success, Sales, and Support teams.
• Ensure that the customers' voice is incorporated into the designs.

Skills: Visual Design Leadership, Information Architecture, UX Flows Prototyping, Design Roadmapping, Stakeholder Collaboration, User Research, Data-Driven Design, Customer Advocacy

• Consistently focuses attention on the user problem to be solved and helps other collaborators to align on customer/user problems.
• Seek input from others, but guides cross-functional team to final alignment.
• Demonstrate ability to explore multiple, divergent solutions to a given problem, and can offer variations that solve the problem given a variety of constraints in technology, system, or business.
• Help others understand when constraints are in conflict with user needs.
• Quickly develops assets to express outcomes of research or collaboration (such as a summary document or presentation) or design (ranging from wireframes to diagrams to high-fidelity mockups or no-code prototypes.
• Uphold appropriate use of components, usability of interaction design, and maintain clean document management.
• Articulate intended design specification, including technical considerations that impact the UX.
• Facilitate formal and informal techniques for alignment on problems, opportunities, solutions, and prioritization of work with cross-disciplinary groups.
• Continuously experiments with practices to find the right set of tools for their projects and team.
• Seek support from others.
• Swiftly able to articulate validation needs and produce basic, unbiased research methods to validate design work.
• Effectively use and align to generative research.
• Identify gaps in knowledge and articulate the risk to any project due to gaps.
• Utilize modern wire-framing and design tools (such as Figma, Sketch, Invision, Adobe Creative Cloud, etc) with ease and can adapt to tool changes.
• Leverage the efficiency of tools to ensure work can be produced at scale and has a life beyond the due date.

Skills: User Problem Focus, Cross-Functional Alignment, Solution Exploration, Constraint Management, Rapid Prototyping, Design Standards, Design Specification, Research Validation

• Define, design, and test experiences that push beyond current market offerings, while considering how this technology can be leveraged across the Vista verse.
• Deeply involved at every stage of the design process, from discovery through detailed design, execution, and iteration, creating high-quality user flows, wireframes, pixel-perfect designs, and prototypes, of one's own hand or at times by directing more junior designers.
• Partner closely with cross-functional teams, including brainstorming with collaborators around product problems, solutions, requirements and priorities.
• Contribute to the identification and prioritisation of strategic product design work, and to how initiatives are explored and executed upon.
• Partner with data, consumer insights, and UX research partners for foundational guidance on product direction and new concept validation.
• Ensure cohesiveness with the Vista design system and marketing brand guidelines.
• Share and evangelize user-centered design methods across Vista.
• Plan a sprint ahead, anticipating what the engineering team needs to build.
• Design planning with the product owners, engineering, and UX team/leaders for future work and backlog grooming.
• Use UX skills to visualise creative solutions for customer problems with the team.

Skills: Innovative Experience Design, End-to-End UX, Cross-Functional Collaboration, Strategic Design Planning, UX Research Partnership, Design System Alignment, UX Evangelism, Sprint Planning

• Oversee a tribe of multi-disciplinary product teams.
• Own and maintain UX best practices across the tribe, and contribute to the wider business impact.
• Work with other UXers, Researchers, Service Designers, Content Designers, Product Owners, and Digital Analysts to fulfil the tribe's objectives.
• Lead the strategic and iterative improvement of digital products and services.
• Advocate for accessibility across all aspects of service design.
• Contribute to a thriving UX community and culture.
• Steer a bespoke design system in collaboration with Engineering and Marketing.
• Improve design, usability, and engagement for responsive web applications, following and improving internal design conventions.
• Plan and conduct user research and competitor analysis focused on metrics and data insights.

Skills: UX Leadership, UX Best Practices, Cross-Discipline Collaboration, Digital Product Strategy, Accessibility Advocacy, UX Culture Building, Design Systems, Data-Driven Research

• Lead on the user experience on a range of project types, from design and build to Research/Discovery.
• Organise and facilitate workshops with the support of the UX Director.
• Plan and run user research activities, gather and organise findings.
• Reuse and suggest new user-centric methodologies to frame problems/needs.
• Proactively challenge the design process and team members to consistently achieve the best outcome.
• Continue to learn and develop skills and methods across UX Strategy, Design Research, IA/Interaction design, Service design, Product Development and Thought Leadership.
• Mentor more junior colleagues and support their learning and development.
• Establish UX design processes, ensuring design solutions are understood and executed correctly.
• Interact with the CEO and Product Owner to bring ideas into action and make sure communications regarding the product vision are clear to the team.
• Share know-how and ideas to continuously drive improvements in skills and productivity.

Skills: UX Leadership, Workshop Facilitation, User Research Planning, User-Centered Methods, Design Process Improvement, UX Strategy, Team Mentorship, Stakeholder Communication

• Help team across all stages, from the ideation, concept, wireframes, visual designs and testing to development and iteration.
• Actively coach team members for personal development and align the team on a shared vision.
• Contact for design topics in the area and help ensure that UX and design are incorporated into the product roadmap.
• Ensure a simple and fun experience for users as they move through the platform.
• Work with overarching patterns from the Design System.
• Ensure a consistent user and brand experience and contribute to building and refining it.
• Facilitate ideation and support in user interviews and other research methods.
• Utilize user-centered design approaches to define the customer problem/opportunity with cross-functional teams.
• Develop the UX strategy and vision, and communicate and coordinate the UX strategy with cross-functional teams.
• Lead design thinking exercises, such as design workshops.

Skills: End-to-End Design, Team Coaching, UX Roadmapping, User Experience Design, Design Systems, Brand Consistency, User Research Support, UX Strategy

• Lead the creation of interaction paradigms, detailed wireframes, and UX documentation for the overall in-vehicle user experience and across all Nikola product platforms.
• Generate design concepts, flows, wireframes, transitions, micro-interactions and prototypes.
• Partner with researchers to gather consumer data, validate concepts, test prototypes and apply findings into designs.
• Translate Nikola brand promise, strategy, and design language into world class experience.
• Transform complex interactions into intuitive and safe user flows.
• Bring a UX point of view by collaborating with marketing on branded events and experiences.
• Balance the needs of different collaborators within Baxter, from hardware and software Engineering to Marketing, Clinical Affairs, project management and Design Assurance.
• Provide inputs to Human Factors and Usability testing and customer research.
• Lead research or testing activities for defined aspects of a project.

Skills: Interaction Design, UX Documentation, Prototyping Flows, UX Research Collaboration, Brand Experience Design, Intuitive UX, Cross-Functional Collaboration, Usability Testing

• Work with and guide a globally disbursed team of designers, researchers, product managers, engineers, and more.
• Help the UX team to understand the product vision and their role in its execution.
• Frame strategic business needs from users’ perspectives and promote user insights.
• Oversee and drive the UX method and process for product development.
• Find creative solutions for design challenges.
• Produce storyboards, conceptual wireframes, UI mocks, and other design deliverables to forward the team and product goals.
• Deliver user-centred designs (including wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and prototypes), informed by customer research and market analysis across multiple devices and platforms.
• Participate in the planning process for new features and projects while collaborating with an agile, multi-disciplinary team, including product managers and UI engineers and synthesise the various inputs to develop a consistent user experience.
• Introduce, develop, and ensure best design practices, processes and communicate quality expectations organizationally.
• Own the production of world-class deliverables and documents for presentation to engineers, managers, peer design teams, and senior executives.

Skills: Global Team Leadership, UX Vision Alignment, User Insight Strategy, UX Process Ownership, Creative Problem Solving, UX Deliverables, Agile Collaboration, Design Best Practices

• Assist in mentoring an in-house and remote design team.
• Collaborate with design and product management on new products, initiatives, research, experimental work, and team leadership and build consensus and lead collaboration across teams.
• Work across multiple experiences, including touch screen consoles, apps, and web-based software.
• Work in an agile environment that can change direction quickly.
• Guide other teams through design thinking, research, and human-centred design methodologies, and invite them into the process.
• Advocate for end users and customers against business constraints.
• Assist the UX Manager in reviewing the team's designs throughout their project lifecycles.
• Learn, seek out and help designers adhere to patterns and styles.
• Assist the UX Manager by looking to support and coach feature team members.
• Drive the creation/implementation of UX standards and best practices related to process.
• Collaborate with other UX leads and managers to ensure standardisation across feature teams.
• Facilitate meetings, workshops and assist design leadership.

Skills: Team Mentoring, Cross-Team Collaboration, Multi-Platform UX, Agile Design, Design Thinking, User Advocacy, UX Standards, Workshop Facilitation

• Experience in user experience design.
• User experience design experience in highly interactive, sovereign-posture, commercial software applications on desktop, web, or mobile technologies.
• Proficient in using modern design tools such as Figma, Axure, Balsamiq, Sketch, XD, or InVision.
• Experience working in an Agile development environment.
• Experience in internationalization and cross-cultural design.
• Strong collaboration, communication and presentation skills.
• Must have demonstrable user experience design skills with a strong portfolio of work.
• Must have exposure to using modern research and design tools such as UserZoom or Validately, for designing, recruiting, and testing.
• Experience with geographically distributed development teams.
• Experience in the industrial automation domain.
• Experience in interaction/user experience design.
• Designing for cloud or web applications and experience with SaaS applications.

Qualifications: BS in Human-Computer Interaction with 7 years of Experience

• Experience in Human Factors, Cognitive Science, Human-Computer Interaction (HCI).
• Must have end-to-end product design/delivery experience, from ideation to concept creation to implementation.
• Broad experience with the application of design theories, principles, and concepts to a portfolio of multiple information technology and consumer products and services designs.
• Excellent analytical and problem-solving skills.
• Broad understanding and experience in designing and implementing research and data collection plans for user experience testing and acceptance.
• Able to review and evaluate designs for alignment with overall product architecture, recommending and implementing changes.
• Able to design and develop technology to improve product quality and overall user experience.
• Excellent written and verbal communication skills, mastery of English.
• Ability to effectively communicate user experience data, design proposals and product specifications and negotiate options at senior management levels.
• Strong skills in creative design tools (Figma, Miro, Sketch, Adobe Creative Suite, Axure).

Qualifications: BA in User Experience Design with 9 years of Experience

• Experience leading design work on successful digital products.
• Able to direct self and others in both planning and structuring the work and executing on expected levels of quality.
• Significant experience with user-centered and human-centered design approaches.
• Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers.
• Able to demonstrate robust Interaction Design and Visual/UI skills on both mobile and web.
• Proficient in adjacent skills such as Information Architecture, User Research, UX Writing, and Prototyping.
• Experience work shows how they understood the business value and product strategy to lead to successful design outcomes.
• Must be capable of independent decision-making as well as able to take direction.
• Ability to handle multiple priorities/deadlines without compromising quality.
• Developing the ability to communicate product needs and intent effectively.
• Able to show how their understanding of technical constraints and opportunities informed design solutions.
• Strong familiarity with HTML, CSS, and JavaScript.
• Able to advocate for Accessibility Guidelines and Inclusive Design practices.

Qualifications: BA in Graphic Design with 6 years of Experience

• Relevant experience, designing web and mobile software at a product-driven company.
• Background in B2B SaaS products, financial services/Fintech, or tax.
• Must have a portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of and proficiency with the following technologies and software: Sketch, InVision, Pendo, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• Excellent UX design and prototyping skills, comfortable using everything from sketches and wireframes to interactive prototypes to test new ideas.
• Solid visual design and graphic design skills.
• Leadership DNA- proven ability to set product vision, excite and lead a cross-functional team to execute.
• Experience conducting user research, knowing how and when to use research methods like interviews and field observation to deeply understand customers.
• Proven ability to collaborate with product and engineering to solve problems and move projects forward.

Qualifications: BS in Interaction Design with 8 years of Experience

• Must have a desire to solve challenging problems, learn new things and wear many hats as part of an early-stage company.
• Able to be obsessively customer-driven with strong customer discovery and problem validation skills.
• Experience with reporting and analyzing key metrics and incorporating them into decision- making processes.
• Excellent leadership, workshop facilitation and collaboration skills.
• Must have Agile/Scrum experience.
• Strong project management skills.
• Ability to prioritize activities and deliverables and deliver on time, on budget, and with exceptional quality, including presentations, project plans and status reports.
• Able to work independently and thrive in a fast-paced and completely remote work environment.
• Able to pay impeccable attention to detail.

Qualifications: BA in Digital Media Design with 7 years of Experience

• Professional experience in building design systems.
• Must have a high degree of expertise using Figma.
• Able to design flexible and easy-to-use components that scale well across multiple apps and app themes.
• Must be passionate enough about design systems that socialize across disciplines, across organizations.
• Understanding of the importance of partnership and collaborating through documentation, office hours and consulting in small teams with peers.
• Demonstrated experience building processes for teams to adopt and contribute to a design system.
• Technical knowledge that helps bridge gaps between engineering and design environments.
• Able to navigate discussions about code impacts, even at a very basic level.
• Must be passionate about accessibility and inclusivity.

Qualifications: BS in Information Systems with 6 years of Experience

• Experience as a UX Designer with a strong portfolio showcasing work on web and mobile interfaces
• Good understanding of design principles and interface design.
• Experience participating in user research using a wide variety of methodologies, including the development of research plans and goals, analysing and presenting results, facilitating workshops, and using findings to develop user requirements.
• Must have animation skills.
• Basic understanding of web programming (HTML, CSS, JS).
• Strong attention to detail and possesses a critical eye that looks to balance design aesthetics with intuitive functionality.
• Able to team player.
• Must be passionate about uncovering insights that drive meaningful outcomes.

Qualifications: BA in Visual Communication Design with 4 years of Experience

• Experience with leading teams and projects.
• Demonstrated knowledge of best practices in UX Patterns, web standards, and mobile design patterns.
• Able to quickly adapt to a different set of tools.
• Able to work with tools such as Sketch, Figma, Adobe XD and Adobe Creative Suite, Axure, Zeplin, Abstract, and InVision.
• Able to deliver and design intuitive, yet simple user interfaces for web and mobile solutions, producing user journey, storyboards, mockups, wireflows and conceptual models.
• Able to identify customer needs and transform ideas into new and enhanced features or compelling visual experiences.
• Understanding of how to communicate through the nuanced use of color, tone, layout, composition, imagery, typography, interactions, and motion.
• Strong oral and written communication skills (English).

Qualifications: BS in Cognitive Science with 6 years of Experience

• Experience designing User Interfaces and Experience for responsive web applications across various hardware platforms, including desktop, tablet and mobile phone.
• Knowledge of responsive design and typography.
• Experience designing user-centric websites that meet Americans with Disabilities Act (ADA) standards.
• Experience creating reactive websites in the leading web browsers, including Chrome, Firefox, Safari and IE/Edge.
• Skills to combine content, navigational structure, and appearance into a user-friendly integrated Web experience.
• Experience working with traditional and electronic design principles, design, topography, prepress production and current trends in print and electronic publications to create brochures, advertisements, infographics, posters, and fliers.
• Experience creating and manipulating custom images, prototyping concepts and creating layouts using Photoshop/Illustrator/InDesign and other Web design and graphics related tools.
• Oral, written and interpersonal communication skills to communicate technical information to technical and non-technical audiences.
• Experience in mentoring and leading teams of UI/UX Design.
• Experience designing enterprise web applications using a combination of related Web development technologies, including but not limited to HTML, CSS, and JavaScript.
• Experience with video and audio production and encoding for web distribution.
• Experience optimizing Web pages and graphics for fast downloading and graphic quality.
• Experience working in an agile web development environment.

Qualifications: BA in Psychology with 8 years of Experience

• Experience in user experience design, primarily in the Retail or E-Commerce domain.
• Expertise with Interaction design and Information architecture.
• Able to demonstrate fluency in best practices for mobile and web user experience design.
• Wide-range of experience in user experience, including information architecture, interaction design and user research.
• Experience with tools like Sketch and InVision.
• Able to work in cross-team environments, synthesize feedback and input from multiple groups to drive the design review cycle and achieve consensus.
• Strong verbal and written presentation skills to communicate design recommendations.
• Able to juggle multiple priorities and effectively deliver in a fast-paced environment.

Qualifications: BS in Information Systems with 5 years of Experience

• Experience leading UX in a team and coaching other designers.
• Excellent communication skills and ability to build relationships across all levels of the business.
• Good understanding of the product development cycle in an agile environment.
• Knowledge of casual gameplay mechanics.
• Significant experience in UX Design, including high skills in Interaction Design and Information Architecture.
• Great prototyping skills.
• Able to be an Inclusive Design and Accessibility advocate.
• Able to think analytically to solve problems.
• Able to work autonomously.

Qualifications: BA in Digital Media Design with 7 years of Experience

• Experience designing consumer-facing apps/websites, complex user flows across app and web, or delivering new innovations that disrupt the convention.
• Must have an expert understanding of user-centered design principles and best practices.
• Able to communicate complex concepts clearly and persuasively.
• Deep understanding of the needs for consumer experiences and how to design product experiences innovatively.
• Able to be hungry for innovation, eager to challenge the status quo.
• Strong interest in and aptitude for learning new technologies and design skills.
• Strong work ethic, are reliable, adaptable, and work well with others.
• Ability to design within brand guides and contribute to design language.
• Expert knowledge of design tools such as Figma, Sketch, and Adobe Creative Suite.

Qualifications: BS in Interaction Design with 5 years of Experience

• Experience in UX design or related discipline.
• Strong bias for action, ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
• Solid written and verbal communication skills with the ability to present a strong rationale for design decisions.
• Demonstrated fluency in best practices for web-based and mobile information architecture and responsive design.
• Deep and broad knowledge of usability principles and techniques.
• Demonstrated ability to drive the design cycle, close on design requirements and achieve consensus.
• Must have a portfolio of work demonstrating breadth and depth in UX and visual design.
• Professional proficiency in high-fidelity mockup and prototyping tools such as Sketch, Invision, or equivalent.
• Fluent in best practices for web-based information architecture and interaction design, user-centered design process.
• Strong knowledge of user experience principles and techniques.
• Expertise in UX usability optimization using qualitative and quantitative assessment.
• Strong user experience skill set, including strategy, information architecture, user flow design, typography and visual design.
• Experience working with agile development teams (agile/kanban).
• Working knowledge of front-end code such as CSS, HTML, and JavaScript.

Qualifications: BA in Graphic Design with 6 years of Experience

• Good communication and presentation skills to demonstrate designs to clients in a storytelling mode.
• Strong understanding of Research methodologies, User Interviewing techniques.
• Strong understanding of UX design processes, Usability best practices, Usability Principles, UI patterns.
• Strong knowledge of Interaction design principles, including digital and conventional prototyping.
• Experiential knowledge of conducting User Testing Sessions (remote and in-person).
• Close collaboration with front-end developers to ensure quality and consistency after design hand-off.
• Great attitude towards co-workers and management to put forth requirements and observations in a professional manner.
• Able to quickly learn industry products, process ecosystems, and translate global know-how to specific scenarios, thereby maintaining the overall idea of a suite design.
• Must have exposure to a wide variety of problem spaces and technologies.
• Excellent mentoring skills.

Qualifications: BS in Human-Computer Interaction with 5 years of Experience

• Willingness to work as an individual contributor or as part of a team.
• Strong knowledge of Design Systems, importance and implementation protocols.
• Must have design tool knowledge (Adobe CC, etc.)
• Strong knowledge of Visual Design Expertise, Visual Design Principles.
• Structural Design knowledge and how it impacts perception.
• Must have team handling experience.
• Must have Automobile Domain knowledge.
• Good hand drawing skills to demonstrate ideas without the need for digital tools.
• Good knowledge of Accessibility principles.
• Must have a qualification (HCI, CUA-HFI).
• Must have quick and excellent problem-solving skills for complex and large-scale problems.

Qualifications: BA in User Experience Design with 6 years of Experience

• Expert knowledge of design thinking and user-centered design principles.
• Must have produced designs to help the entire product team understand the desired user experience, personas, user journeys, sketches, storyboards, wireframes, high fidelity mockups and prototypes.
• Able to collaborate with various stakeholders to understand and translate business and user requirements and technology constraints into simple yet meaningful user-centered design solutions.
• Great communication skills, ability to work independently and as part of an extended global team.
• Ability to manage time and understand how to organize to share ideas/work across time zones in an efficient manner.
• Ability to define interaction models, user task flows and UI specifications for development to use.
• Ability to collaborate with R&D to ensure high-quality implementation of designs through the production process.
• Ability to articulate design rationale to balance business goals, technical feasibility and user needs.
• Ability to advise, collaborate with and synthesize feedback from UX designers and researchers.
• Must be passionate about work and happy to present designs to stakeholders for review and feedback.
• Experience designing web or mobile applications.
• Proficient with design and prototyping tools such as Marvel, Figma, Invision, Sketch, and Abstract.
• Strong leadership and time management skills.
• Experience with Sketch and Marvel.
• Understanding of CSS and basic HTML.

Qualifications: BS in Computer Science with 8 years of Experience

• Professional experience in a related field, along with a strong portfolio demonstrating past work experience in UI/UX design.
• Deep experience in implementing the design thinking framework in real-world projects.
• Must have high experience in design bar and product sense, demonstrated by past work or by having informed and clear points of view on various products in the market.
• Excellent understanding of the application of colors, composition, scale, grids, typography, iconography, illustrations, and photography.
• Understanding of visual grouping and how it relates to information hierarchy.
• Must have a keen eye for details and a strong aesthetic sense.
• Strong communication, presentation, and interpersonal skills to communicate complex creative concepts clearly and persuasively.
• Ability to define/extract the essence of a brand and work on a variety of assets holding that brand's essence.
• Past experience designing for more than one screen size, eg, one of the following combinations: desktop and mobile, or desktop and large screens, etc.
• Proficient in using software such as Sketch, Principle, Adobe Photoshop, Adobe Illustrator, or Adobe AfterEffects.

Qualifications: BA in Psychology with 7 years of Experience

• Experience in UX related areas, including user research Interaction Design.
• Critical thinking with the ability to collaborate effectively with multiple stakeholders.
• Expert-level knowledge in user journeys, information architecture, interaction design and prototyping.
• Knowledge of design thinking and practical applications.
• Knowledge of planning and executing user research, qualitative and quantitative.
• Excellent communication, articulation, and oratory across the board.
• Able to work independently, think outside the box to arrive at solutions.
• Exceptional portfolio of design work.

Qualifications: BS in Information Systems with 6 years of Experience

• Ability to demonstrate both pragmatic and creative thinking.
• Ability to work within constraints, shifting schedules and priorities.
• Proficient with industry-standard design and prototyping tools.
• Proven experience creating high-quality and effective design artifacts, including concepts, journeys, storyboards, user flows, wireframes and prototypes.
• Experience with responsive, mobile and product design.
• Experience integrating user research into product designs and design practices.
• Demonstrated success collaborating with developers and product owners in defining and designing digital products and experiences.
• Strong organizational, multi-tasking, and time management skills.
• Ability to work in a multi-disciplinary, collaborative team environment.
• Ability to work efficiently and independently on one or more projects, often with ambiguity, constraints of time and scope, and technical complexity.
• Experience working across teams to integrate feedback and input from diverse stakeholders (product managers, engineers, customers, and other stakeholders).

Qualifications: BA in Digital Media Design with 5 years of Experience

• Experience leading one or more designers in projects that span the complete product design and development lifecycle.
• Experience leading design activities within an Agile product delivery methodology.
• Design strategy and thought leadership experience.
• Strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
• Strong communication and collaboration skills, applied successfully within the team as well as with all levels of employees in other areas and with customers.
• Strong critical thinking and problem-solving skills.
• Strong leadership, sound judgement, and business acumen skills.
• Ability to support work verbally and visually with design rationale, data and/or user research.
• Ability to introduce new design approaches and methods that drive positive outcomes (efficiency, speed to market, innovation, etc.)
• Ability to provide guidance and support to developing team members.

Qualifications: BA in User Experience Design with 7 years of Experience

• Experience with a strong portfolio that demonstrates an understanding of user experience, product, or interaction design across multiple touchpoints within the digital product experience.
• Experience with visual design systems in an iterative product design process.
• Ability to work independently and as part of a team of UX researchers.
• Excellent collaboration, observational, interpersonal, oral, and written communication skills, alongside the desire and ability to see things from multiple perspectives.
• Must be resourceful, conscientious, and self-motivated.
• Must be capable of building and maintaining strong relationships while advocating for meaningful improvements to customer experiences.
• Strong familiarity with Agile and Scrum methodologies that deliver into the software development lifecycle.
• Strong familiarity with UX research methodologies.
• Experience working in the automotive industry.

Qualifications: BS in Human-Computer Interaction with 5 years of Experience

• Experience working as a Human-Centered Designer or similar.
• Experience mentoring, enabling, and directing the work of other designers.
• Strong hand sketching and digital visual communication skills.
• Must have an online portfolio of research and design that can be accessed via a link on the resume or application.
• Must be able to work in Canada without corporate sponsorship now and in the future.
• Experience working as a Human-Centered Designer, User Experience Designer, or Industrial Designer.
• Experience and exposure to Design Thinking tools and methodologies.
• Experience with Agile software development.
• Experience with design system creation and management.
• Exposure and familiarity with Design Ops.
• Able to build strong relationships and operating rhythms with leaders inside and outside the core UX team.
• Able to foster Eaton's culture and principles, while setting new standards in executional and operational excellence.
• Able to support co-workers and mentor junior staff.
• Strong interpersonal skills.
• Ability to grasp complex and diverse customer needs and distill them into clean, understandable solutions.

Qualifications: BS in Cognitive Science with 6 years of Experience

• Experience in User Experience Design and research.
• Must have visual design expertise.
• Must have human-centered/design thinking training.
• Able to understand agile/lean and development frameworks.
• Able to be a self-starter who's open to ambiguity and change.
• Must have a portfolio of work demonstrating human centered approach and design thinking skills.
• Able to lead usability tests and research studies.
• Able to self-direct and comfortable with ambiguity and complexity.

Qualifications: BA in Digital Media Design with 4 years of Experience

• Experience in UX design, service design, design strategy, or human-centered design.
• Experience with design tools and methods.
• Experience designing for cross-channel experiences.
• Comfortable working with a variety of business partners and delivering outcomes.
• Strong familiarity with design and prototyping tools, such as Adobe Products, Sketch and/or Figma.
• Strong familiarity with working and contributing to an established design system.
• Experience managing a cross-functional team.
• Must have an interest in developing a deep understanding of US healthcare.
• Must have a portfolio of work demonstrating strong user focus, graceful solutions to complex problems, clear, smooth and efficient interaction design, and superb attention to detail.

Qualifications: BS in Information Systems with 6 years of Experience

• User experience design work experience.
• Work experience directly related to the duties of the job and/or completed higher education.
• Must have Adobe Creative Cloud working experience.
• Experience developing presentations and using data visualization tools.
• Experience working on multiple projects simultaneously.
• Experience facilitating meetings with development teams, clinicians, strategists, executives, or clients.
• Proficient in prototyping, iterative development, and understanding of Agile principles.
• Excellent communication and stakeholder management skills.
• Ability to partner with and influence global functions, markets, and external partners to deliver on commitments.

Qualifications: BS in Computer Science with 5 years of Experience