• Perform the professional, clinical and or technical competencies of the unit or department
• Receives specimens into the laboratory either through the pneumatic tube system or hand-delivered to the core laboratory for testing
• Ensures specimens received are properly labeled with positive patient identification, have correct volume and have been centrifuged before delivery
• Distributes specimens to the appropriate department
• Sorts specimens by priority, location and tube type, and ensures STAT specimens received from the Emergency Department, Codes, Surgery and Intensive Care Units are expedited through the system
• Performs data entry in the Laboratory information system according to hospital and laboratory policies and procedures, as well as compliance requirements
• Provides patients (and/or care providers) with instructions and necessary materials for specimen collection
• Disposes of biohazardous materials and other potentially hazardous materials according to policy and strictly adheres to safety and infection control procedures
• Communicates specimen problems to the Specimen Processing Specialist
• Communicates non-specimen problems to the department supervisor
• Assists with troubleshooting delays in STAT specimens getting loaded on the automation line or getting delivered to the individual testing department
• Understands the importance of all pre-analytical variables including positive patient identification, correct container type, specimen conditions and integrity and how they affect laboratory results
• Performs inventory management functions for other sections in the Core Laboratory
• Receiving vendor supply orders, verifying accuracy of packing slip with order slip, placing supply and reagent orders in the proper location, ensuring short dates are used first
• Maintains chemical inventory for the department and ensures that the most current MSDS is uploaded into the online system
• Fills outside supply orders for off-campus clinics and prepares for shipment
• Uses and wears PPE (Personal Protective Equipment) to perform the job safely and minimize risk

Skills: Specimen Handling, Data Entry, Inventory Management, Safety Compliance, Specimen Sorting, Label Verification, Supply Receiving, Problem Communication

• Receives and processes samples to determine suitability
• Prepares and maintains laboratory records and blood shipping forms
• Issues with blood and blood components
• Inspects blood units returned from hospitals and determines suitability
• Maintains component inventory to include recall and inventory lookback
• Centrifuges whole blood to produce various components
• Modifies blood components
• Performs unregulated laboratory testing such as pH and bacterial culturing
• Participates in the ongoing monitoring of each testing process 
• Identify errors or potential problems leading to errors and take effective and preventive corrective actions when indicated
• Cleans and maintains laboratory equipment, supplies and the laboratory
• Utilizes a computer system to obtain necessary data

Skills: Sample Processing, Record Maintenance, Blood Inspection, Inventory Control, Component Preparation, Lab Testing, Error Prevention, Equipment Cleaning

• Maintains a safe, clean working environment, including unit-based safety and infection control requirements
• Perform specimen collections, including venipuncture and capillary sticks
• Process specimens received in the laboratory
• Centrifuge and aliquot specimens to appropriate containers
• Enter the blood culture bottles into the blood culture instrumentation
• Answer the telephone, triage calls appropriately, and take appropriate messages
• Review pending logs and locate samples for add-on orders
• Look up patient reports on the computer and give results to clinicians 
• Assists in the Reception/Triage area of the Lab
• Order tests in the LIS
• Contact nursing units or physicians’ offices to verify confusing, incomplete or conflicting orders or sample problems
• Set up and load tests on instruments or procedures as determined by the section lead under the direct observation of the Clinical Laboratory Scientist
• Perform limited function checks and preventative maintenance on instruments and equipment under the direct observation of the Clinical Laboratory Scientist
• Take inventory of reagents and supplies and restock 

Skills: Specimen Collection, Sample Processing, Blood Culture, Phone Handling, Test Ordering, Result Reporting, Equipment Maintenance, Inventory Restocking

• Utilizes technical skills and abilities to accurately handle and process specimens
• Follows laboratory procedures for specimen processing
• Correctly identifies proper tubes, containers, transport media and storage temperature for each test type
• Determines specimen acceptability, consulting with the specimen processing supervisor, technologist, or pathologist and takes appropriate action
• Utilizes job knowledge, judgment, and problem-solving skills to ensure quality
• Utilizes appropriate resources to answer inquiries for basic customer-related issues
• Utilizes appropriate resources for proper specimen processing
• Understands and follows all safety, infection control, and OSHA Bloodborne Pathogen guidelines
• Participates in departmental quality assurance programs
• Participates in departmental training programs
• Effectively utilizes departmental resources
• Utilizes appropriate supplies with minimal waste
• Operates equipment to maximize efficiency and minimize downtime
• Utilizes unstructured time constructively
• Utilizes personal and professional skills to promote client relations
• Communicates with laboratory staff and its clients to ensure quality patient care
• Maintains and supports a service-oriented relationship with its customers
• Respects and maintains the confidentiality of information relative to clients and patients
• Strives to maintain a positive work environment

Skills: Specimen Processing, Tube Identification, Quality Assurance, Problem Solving, Safety Compliance, Equipment Operation, Client Communication, Resource Utilization

• Greets patients, performs the check-in process, and is responsive to questions and patient needs
• Evaluates patient orders for completeness and follows up
• Effectively and accurately manages patient orders to ensure adherence to regulatory and billing requirements
• Performs scheduling, ordering and releasing in Electronic Medical Record, following policies and procedures
• Reviews orders and verifies patient identification
• Demonstrates the ability to assess and react effectively to unique patient needs
• Instructs patients accurately on procedures and protocols
• Identifies and uses appropriate collection method to obtain samples for testing (venipuncture or capillary puncture)
• Collects samples and labels specimens correctly, following all procedures and protocols
• Evaluates the acceptability of specimens
• Stocks, rotates and requests phlebotomy supplies regularly to ensure proper availability in the work area
• Assists with SOP development and training in the work area
• Follows all federal regulations including CAP, OSHA, COLA, CLIA, and HIPAA
• Performs processing of specimens with strict adherence to the quality control and quality assurance policies of AHL and by federal regulations (CLIA, CAP, HIPAA, etc.)

Skills: Patient Check-In, Order Evaluation, Record Management, Patient Instruction, Sample Collection, Specimen Labeling, Supply Management, Regulatory Compliance

• Proficiency in general computer skills
• Experience in the laboratory
• Excellent customer service skills including attention to detail, accuracy, confidentiality, and effective communication skills
• Ability to identify and communicate customer service needs
• Ability to manage multiple tasks and deadlines effectively
• Excellent documentation skills
• Working knowledge of procedures for sample receipt, transfer and storage
• Experience with office software applications (MS Word, Excel, PowerPoint, etc.)

Qualifications: BA in Clinical Laboratory Science with 4 years of Experience

• Experience with biologic sample experience
• Experience required in inventory activities or sample management utilizing Microsoft Excel or other data management systems
• Experience specifically handling frozen biological samples
• Must be proficient in Microsoft Excel and dedicated to maintaining high laboratory standards about safety and quality
• Must possess good organization, record-keeping and communication skills
• Able to approach, communicate and positively interact with patients and health care professionals while performing their duties, frequently under stressful conditions
• Able to work without supervision, but know when to consult with supervisory personnel for assistance in determining appropriate actions
• Able to use the electronic laboratory information system
• Must perform work activities according to established policies and procedures
• Able to recognize the various levels of service (routine to critical) demanded of the laboratory and prioritize work and adjust working style to accommodate said demands
• Able to prioritize effectively and manage multiple tasks at once

Qualifications: BA in Biomedical Science with 5 years of Experience

• Previous experience in Phlebotomy
• Proficiency in clerical skills including computer skills, customer service skills, telephone etiquette, knowledge of office equipment, and office procedures
• Must be able to adapt to a flexible work schedule with frequent interruptions in a fast-paced environment
• Must possess organization and communication skills
• Must have the ability to establish priorities for multifunctional tasks to be handled simultaneously
• Work experience in a clinical laboratory setting, phlebotomy clinic or other Patient Service Center
• Insurance collection/data entry work experience 
• Demonstrates attainment of the requisite job knowledge and skills/abilities
• Demonstrated computer proficiency with Microsoft Office
• Prior working experience in a medical/diagnostic laboratory 
• Excellent accuracy and attention to detail skills
• Excellent interpersonal skills

Qualifications: BA in Biochemistry with 3 years of Experience

• Experience with pediatric and geriatric patients
• Good critical thinking and analytical skills
• Excellent written and verbal communication skills
• Proficient with medical terminology, with an understanding of computer systems
• Previous experience that provides the knowledge, skills, and abilities to perform the job or equivalent combination of education, training, and experience
• Good cooperative and collaborative skills
• Ability to adhere to laboratory policies and standard operating procedures
• Ability to work in a collaborative team environment

Qualifications: BA in Molecular Biology with 2 years of Experience

• Must demonstrate the ability to read, write, speak and comprehend English
• Ability to work and problem solve independently 
• Clinical laboratory experience performing similar job functions
• Ability to read and write, follow oral and written instructions
• Familiarity with laboratory equipment at a level generally acquired
• Previous experience with HIS/LIS
• Demonstrates the knowledge and skills to provide care appropriate to the age of the patients served
• Demonstrate knowledge of the principles of growth and development of the life span
• Possesses the ability to assess data reflective of the patient's status and interprets the appropriate information to identify each patient's requirements relative to his or her age, specific needs and to provide the care in departmental policies and procedures

Qualifications: BA in Environmental Science with 3 years of Experience