Job Summary: 

• Complete all daily mutual fund trading reports and communicate trades to the dealer
• Complete daily reconciliation of cash for all mutual funds and monitor wires received from the fund managers
• Prepare reconciliation for stock holdings and mutual fund holdings, with resolution of any discrepancies
• Responsible for the daily dividend process, including requesting stock holding files
• Reconciliation of dividends to the bank statement
• Recording the accounting and applicable taxes
• Requesting allocation of dividends to members, enrollment in DRIP
• Afternoon stock trading and mutual fund trading
• Reconciliation of the fund accounts receivable and payable and the QI tax account
• Provide backup and support to other team members on various stock activities such as in-kind transfers, proxies, the daily cash flow management of stock funds, ASO trust funds, including handling of incoming and outgoing wires
• Responsible for ensuring appropriate controls are in place with the daily stock and mutual fund processes, including wires

Skills on Resume: 

• Trade Reporting (Hard Skills)
• Cash Reconciliation (Hard Skills)
• Dividend Processing (Hard Skills)
• Tax Accounting (Hard Skills)
• Fund Reconciliation (Hard Skills)
• Stock Trading (Hard Skills)
• Discrepancy Resolution (Soft Skills)
• Team Support (Soft Skills)

Job Summary: 

• Work closely with the investment and portfolio solutions teams to efficiently manage the private credit funds from an investing, liquidity and capital perspective, considering fund credit facilities and currency hedging
• Review the third-party fund and loan administration provider to ensure investments and other fund transactions are accurately recorded, interest and principal payments are received, and service levels are met
• Investment settlement and transaction processing to ensure loans are effectively communicated to, and settled by, the third-party loan administrator
• Work closely with the investment, investor relations and portfolio solutions teams on investment and portfolio performance reporting, including key metrics and benchmarks across the private credit portfolio
• Responsible for coordinating and overseeing the external audit of the funds and contributing to additional firm-wide internal control and compliance audit activities
• Produce Logistics Support Analyses such as sparing, initial provisioning, end of life extension analysis, and Level of Repair Analysis (LORA)
• Carry out Reliability, Availability, Maintainability, and Safety (RAMS) investigations and analyses
• Create reports to recommend improvements/solutions
• Data gathering, manipulation, sanitization, and parameter calculations
• Troubleshooting, detailed research and investigation, root cause analysis
• Develop Maintenance Task Rationalization (MTR) programs in accordance with MSG-3 which will include maintenance plans and procedures for scheduled and unscheduled maintenance of aircraft systems
• Identify spares for support and test equipment requirements
• Develop life-cycle planning in support of in-service programs

Skills on Resume: 

• Fund Management (Hard Skills)
• Transaction Processing (Hard Skills)
• Portfolio Reporting (Hard Skills)
• Audit Coordination (Hard Skills)
• Data Analysis (Hard Skills)
• Root Cause (Soft Skills)
• Research (Soft Skills)
• Life-Cycle Planning (Hard Skills)

Job Summary: 

• Support critical 24/7 identity security administration functions for a global user base including off-hour and on-call support
• Oversees Active Directory security administration
• Maintains accounts to control access to information and applications, analyzes and resolves problems related to access control, user administration, and operating-level system security
• Serves as the primary security liaison to groups within Citi globally on gaining access to various systems
• Assigns or removes access from users as approved by their management or the data owner
• Analyzes existing procedures for efficiency and effectiveness and formulates logical descriptions of problems and devises solutions for processing requests as well as improving administrative tools used by the Active Directory/Wintel team
• Analyzes security implementation and processes and identifies and corrects inconsistencies/inefficiencies
• Assists in the development, documentation, and implementation of access management, procedures, and guidelines (PCM's)
• Coordinates the update of all Active Directory reference documents/manuals
• Oversees and coordinates periodic audits of all users’ system Resources and user entitlements for management by providing reports and consultation
• Maintains and coordinates with the application owners to maintain current documentation of security access levels
• Collaborate with global teams and exchange knowledge and experience about processes in different areas
• Partner with infrastructure teams, assisting with the implementation and testing of automation solutions on system level
• Provide production support for existing processes and architectures
• Manage projects end-to-end (implement, train end users, maintain documentation, collect data and adapt it to automation requirements)

Skills on Resume: 

• Identity Security (Hard Skills)
• Active Directory (Hard Skills)
• Access Management (Hard Skills)
• Problem Solving (Soft Skills)
• Process Improvement (Soft Skills)
• Audit Coordination (Hard Skills)
• Team Collaboration (Soft Skills)
• Project Management (Soft Skills)

Job Summary: 

• Liaise regularly with Operations to understand and gather their business requirements
• Responsible for breaking down business needs into requirements, items or user stories that developers can use to start the development
• Work closely with Operations to understand which items should be prioritized
• Effective adoption of any initiative that impacts, alters or enhances the development lifecycle
• Regularly review and provide project status reports and functional road maps to Senior Management
• Regularly cooperating with peers globally to distribute workload
• Identify multi-client and multi-location efficiency opportunities and process improvements within the derivatives oversight control model
• Independently provides internal and/or external market metric analytics to be utilized by the entire function and/or client group
• Applies professional judgment to analyze complex data for segmentation based on different customer behaviors
• Reviews and analyzes various data management items including data quality issues, production reviews, data trending reports and metrics, as well as ad hoc investigations of the data repository
• Uses discretion to recommend what queries and database reports would benefit the client group
• Prepares data quality reports and presents analytical findings to management that may have a potentially broad business impact
• Exchanges potentially complex/sensitive information

Skills on Resume: 

• Business Analysis (Hard Skills)
• Requirement Gathering (Hard Skills)
• Data Analytics (Hard Skills)
• Process Improvement (Soft Skills)
• Project Reporting (Soft Skills)
• Workload Coordination (Soft Skills)
• Data Quality (Hard Skills)
• Professional Judgment (Soft Skills)

Job Summary: 

• Ensures that market risk reporting is performed and executed within the Service Level Agreement (SLA) and operational guidelines to maintain customer satisfaction
• Performs all required preprocessing tasks, including but not limited to, preparation of manual deals and rates files
• Reconciles country balance sheets and highlights differences that require investigation and resolution by the country
• Ensures reasonability and timely distribution of reports
• Updates cash flow, repricing and benchmarking assumptions in CALM 
• Performs all required maintenance in CALM and ensures completeness and accuracy of mappings and assumptions maintained in the system
• Provides first-level analysis on the reasonability of daily movements and possible impact of rate changes and assumptions on the liquidity and price risk profiles
• Provides inputs to country/business re: transfer pricing for customer and non-customer assets and liabilities for financial and management reporting purposes
• Handles queries from Country or Regional Treasury, Finance or Treasury Risk
• Documents and updates process guides
• Performs testing for system enhancements to ensure that updates/changes will not disrupt the production process once implemented
• Assists in training new team members or coaching other team members when doing the job
• Leads or participates in regional or in-country projects that promote innovation in the work station, cost savings, voice of the employees and CBS as a workplace of choice

Skills on Resume: 

• Risk Reporting (Hard Skills)
• Balance Reconciliation (Hard Skills)
• Report Distribution (Hard Skills)
• System Maintenance (Hard Skills)
• Data Analysis (Hard Skills)
• Transfer Pricing (Hard Skills)
• Process Documentation (Soft Skills)
• Team Coaching (Soft Skills)

Job Summary: 

• Review customer needs and asset allocation, proactively engage with the customer to validate the understanding of the needs
• Advise customers to enrich the relationships by mobilizing additional funds and sell other fee-based products/services based on the current and future customer needs
• Review product penetration for the assigned client base
• Identify potential customers who can be sold tailored products to enhance product penetration
• Ensure coverage of all relationships through customer engagements, risk profiling and financial planning
• Organize customer events to enhance customer bonding
• Acquire new customers through converting referral leads
• Ensure that KYC/AML and other compliance norms are strictly adhered to
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all employees and it will be measured by specific metrics
• Provide analysis support to the Counterintelligence (CI) covering agent to inform the CI OCONUS Travel briefing program and to support CI briefings to the supported program
• Receive analytical product requests from the CI covering agent
• Conduct IC database checks on MDA operating location and in support of specific program technologies to determine if there are any terrorism, CI, or Foreign Intelligence Entity threats or concerns
• Write threat assessments and CI snapshots, update/disseminate for situational awareness, and current/emerging trends reported through the IC, local CI, and LE entities at all foreign locations

Skills on Resume: 

• Customer Engagement (Soft Skills)
• Financial Planning (Hard Skills)
• Product Penetration (Hard Skills)
• Risk Profiling (Hard Skills)
• Client Acquisition (Soft Skills)
• Compliance Adherence (Hard Skills)
• Threat Assessment (Hard Skills)
• Analytical Research (Hard Skills)

Job Summary: 

• Support the requirements definition, resource identification, development, and implementation of the GMD Integrated Digital Data Environment (IDDE)
• Facilitate communication and coordination to develop the GMD IDDE capability and implementation
• Support IDDE stakeholder onboarding, training, and issue resolution
• Facilitate the training, operations, and maintenance of the GMD IDDE
• Provide planning, monitoring, acquisition, and implementation support for complex systems
• Utilize, adapt, and develop analytical techniques and processes for technical and administrative IDDE test support activities
• Capable of working independently and as a team member to assist with solving complex problems involving IDDE development for test planning, integration, execution, and analysis
• Establish priorities and manage planning and readiness activities of the Missile Defense System (MDS) test events IAW approved Test issuances
• Participate in IDDE concept planning, design and development, integration, testing, and verification at the MDS system, element or component level

Skills on Resume: 

• Requirements Definition (Hard Skills)
• Resource Planning (Hard Skills)
• Stakeholder Training (Soft Skills)
• Issue Resolution (Soft Skills)
• System Implementation (Hard Skills)
• Analytical Techniques (Hard Skills)
• Problem Solving (Soft Skills)
• Test Integration (Hard Skills)

Job Summary: 

• Supports the management and control of data flows to and within Finance applications to ensure the integrity and completeness of data
• Preparing and recording financial transactions for legal and regulatory reporting purposes
• Updating the general ledger and recording financial transactions
• Preparing consolidated financial statements, in accordance with management reporting requirements, for legal and regulatory purposes
• Provides support to Pit Crew analysts by coordinating operational activities, providing training and guidance to the junior levels of the team
• Lead regular huddles and meetings
• Escalates problems or issues relating to transactions, processes, reports or procedures 
• Leads process improvement and digital initiatives
• Applies Citi Lean tools to solve issues and accomplish the objectives of the area
• Understands key controls for the accounting process within the process handled
• Constantly suggests enhancements to the owned process along with
• Analyze, establish and support VOE and sound working environment practices
• Work closely with internal customers and support appraisals for the team members

Skills on Resume: 

• Data Management (Hard Skills)
• Financial Reporting (Hard Skills)
• Ledger Updating (Hard Skills)
• Statement Preparation (Hard Skills)
• Team Training (Soft Skills)
• Process Improvement (Soft Skills)
• Problem Escalation (Soft Skills)
• Lean Application (Hard Skills)

Job Summary: 

• Develop and maintain an understanding of Citi and the vision, strategy and goals of Citi’s Information Security and Technology team
• Understand and assist in creating goals for projects and initiatives, and constructively participate in end-to-end projects
• Provision (create/modify/delete/replace) individual users to Token using the Database and Server software
• Screen each user requesting a token against the Department of Commerce Bureau of Industry Security (BIS) sanctioned list and report potential matches directly to Citi’s Legal Export Control Unit
• Generate Shipment lists for tokens provisioned daily
• Work against the cutoff of 4 PM daily to have all items fully screened, necessary reports generated, and packaged appropriately
• Generate Shipping Labels using Courier Software for both tokens and PIN Mailers
• Troubleshoot issues with Token Linking to the appropriate domain
• Initiate and assist with process changes and suggestions based on Lean methodology
• Interpret and implement the principles of Information Security standards and policies into day-to-day work
• Troubleshoot complex Remote Access and other application authentication issues, including Mobile Token
• Handle simple through complex, multi-tiered escalations and problems by utilizing key information security administration practices, policies and providing excellent customer service
• Work with management to identify the root cause and create corrective action plans for resolution

Skills on Resume: 

• Information Security (Hard Skills)
• Project Participation (Soft Skills)
• User Provisioning (Hard Skills)
• Compliance Screening (Hard Skills)
• Report Generation (Hard Skills)
• Troubleshooting (Soft Skills)
• Process Improvement (Soft Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Implementing and using Tableau or equivalent BI tools
• Performs screening and processing of application requests, reviews and ensures accuracy of account applications, tracks account status, notifies users when accounts are created, disabled or require updating, and maintains statistics on account status
• Maintains a database for tracking all requests for assistance and customer feedback
• Designs/drafts new reports, documentation, research and development of new requirements for inclusion into existing applications
• Provides and assists in the building of ad hoc queries, interpretation of data, identification of data required to support functional requirements, and supports customer requests for special reports
• Responds to questions and issues identified by NTMPS account holders, including "what-if" exercises related to potential fleet reorganizations and reductions as well as trouble reports and feedback with existing software
• Develops student handouts to summarize training sessions, conducts face-to-face training or remotely using web conferencing/meeting software
• Assists customers in entering completion records for various courses of instruction
• Provides a weekly report to the NTMPS Pensacola office documenting tasking and work accomplishments
• Conduct detailed testing of NTMPS applications and database loading

Skills on Resume: 

• BI Tools (Hard Skills)
• Account Management (Hard Skills)
• Database Tracking (Hard Skills)
• Report Design (Hard Skills)
• Data Interpretation (Hard Skills)
• Customer Support (Soft Skills)
• Training Delivery (Soft Skills)
• Application Testing (Hard Skills)

Job Summary: 

• Act as a trusted advisor and work in close partnership with business heads and senior leadership
• Analyze opportunities and issues of strategic, operational transformational strategies to achieve the business mandate
• Operate change by partnering with business leadership with clear accountability, providing clarity in complex problems, facilitating decision-making, and guiding high-value investments
• Participate in projects across their lifecycle
• Identifying the problem, analyzing root causes, and developing solutions
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
• Preparing and completing action plans
• Implementing production, productivity, quality, and customer-service standards
• Resolving problems and identifying trends, determining system improvements, and implementing change
• Work with businesses in the execution of improvement strategies
• Develop relationships with support functions and senior leadership
• Actively mitigate delivery risks and resolve critical issues

Skills on Resume: 

• Strategic Analysis (Hard Skills)
• Change Management (Soft Skills)
• Decision Facilitation (Soft Skills)
• Project Participation (Soft Skills)
• Root Cause (Hard Skills)
• Process Improvement (Hard Skills)
• Problem Resolution (Soft Skills)
• Risk Mitigation (Soft Skills)

Job Summary: 

• Support resolution of escalated operational and service issues
• Help clients navigate Citi’s operational Subject Matter Experts
• Arrange subject matter discussions/reviews 
• Set the standards and instill a culture of exceptional client service across the operational teams servicing assigned clients
• Solicit feedback from the client regularly regarding client sentiment and drivers behind any dissatisfaction
• Identify a clear path, owner and target date for return to green
• Partner up with internal teams to champion operational solutions and challenge manual/bespoke/inefficient processes to ultimately reduce risk, increase efficiency and/or enhance service delivery
• Contribute to the creation of customized reporting used to present information to management
• Support the implementation of securities processing improvements
• Develop and use knowledge of securities, processing practices and standards 
• Provide informal guidance or on-the-job training to lower-level/new securities processing team members 
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
• Driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills on Resume: 

• Issue Resolution (Soft Skills)
• Client Navigation (Soft Skills)
• Service Standards (Soft Skills)
• Process Improvement (Hard Skills)
• Customized Reporting (Hard Skills)
• Securities Processing (Hard Skills)
• Team Training (Soft Skills)
• Risk Compliance (Hard Skills)

Job Summary: 

• Conducts initiatives related to User Acceptance Testing (UAT) process and product rollout into production
• Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach
• Responsibilities may also include software quality assurance testing
• Conducts a variety of tests and analyses to ensure that systems and or applications meet or exceed specified standards and end-user requirements
• Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts
• Works on complex testing assignments
• Executes test scripts according to the application requirements documentation
• Identifies defects and recommends an appropriate course of action
• Performs root cause analyses
• Coordinates multiple testers and testing activities within a project
• Retests after corrections are made to ensure problems are resolved

Skills on Resume: 

• User Testing (Hard Skills)
• Test Planning (Hard Skills)
• Quality Assurance (Hard Skills)
• Requirement Analysis (Hard Skills)
• Script Execution (Hard Skills)
• Defect Identification (Hard Skills)
• Root Cause (Hard Skills)
• Activity Coordination (Soft Skills)

Job Summary: 

• Documents, evaluates and researches test results for future replication
• Identifies, recommends and implements process improvements to enhance testing strategies
• Interfaces with development teams if clarification is needed on requirements or to convey test results
• Exhibits good understanding of concepts and principles in their own technical area and a basic knowledge of these elements in other areas
• Makes evaluative judgments based on analysis of factual information
• Participate in test strategy meetings,
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and is guided by precedents
• Requires sound and comprehensive communication and diplomacy skills to exchange complex information
• Provides informal guidance to new team members

Skills on Resume: 

• Test Evaluation (Hard Skills)
• Process Improvement (Hard Skills)
• Requirement Clarification (Soft Skills)
• Technical Knowledge (Hard Skills)
• Data Analysis (Hard Skills)
• Problem Solving (Soft Skills)
• Communication (Soft Skills)
• Team Guidance (Soft Skills)

Job Summary: 

• Analyze and synthesize data analysis and information to support planning, policy changes and decision making, as well as to understand issues and identify options to resolve issues
• Design, develop and implement moderate to complex data transformation processes using the ETL tools to migrate data from the central data warehouse and other enterprise data sources
• Author technical documents (ETL Architecture, ETL standards, ETL design specifications, ETL workflow, system architecture) and work with systems architects or PS Admins to develop solutions to technical issues and design issues
• Develop technical or programming scripts and stored procedures to augment the ETL process
• Work closely with UTS in the design of ETL workflows, processes and the preparation and scheduling of ETL workflows, using scripting 
• Conduct performance tuning of ETL mapping and load processes
• Ensure ETL best practices are incorporated into the design and development of the data warehouse and BI solution by establishing design standards and templates
• Successfully navigate complex organizational relationships and structures to achieve acceptance and adoption of the BI solutions
• Work with subject matter experts and business systems analysts to uncover the appropriate sources of data to target data mappings for a proposed BI project or data warehousing extension
• Develop understanding of which business processes use which data and what the data means in the context of specific processes

Skills on Resume: 

• Data Analysis (Hard Skills)
• ETL Development (Hard Skills)
• Technical Documentation (Hard Skills)
• Programming Scripts (Hard Skills)
• Workflow Design (Hard Skills)
• Performance Tuning (Hard Skills)
• BI Solutions (Hard Skills)
• Organizational Navigation (Soft Skills)

Job Summary: 

• Work with business areas (student, finance, research and human resources) to understand requirements for modelling, metrics, dashboards, etc. and then generate required modelling, including modelling for enrolment, staffing, bargaining or financial purposes
• Conduct user interviews to validate the transformation rules
• Evaluate data quality and provide written feedback 
• Conduct fit-gap analyses before and during BI projects to assess what business requirements cannot be met by out-of-the-box data marts and what extensions are necessary to meet business needs
• Develop the data mapping document and lead the ETL code development to meet business requirements
• Compare data in system functionalities against data in the data warehouse and identify, recommend and implement opportunities to bring required data into the data marts or OBIEE
• Troubleshoot ETL code issues and provide timely resolution
• Identify, recommend, and implement opportunities to improve service delivery standards, models and solutions to enhance service delivery and effectiveness
• Maintain a current and comprehensive issues and resolution log and effectively prevent avoidable recurrences
• Analyse and synthesise information required to understand issues, identify options, and facilitate the prioritisation of projects and requirements among competing business interests

• Skills on Resume: 
• Requirement Analysis (Hard Skills)
• User Interviews (Soft Skills)
• Data Quality (Hard Skills)
• Fit-Gap Analysis (Hard Skills)
• Data Mapping (Hard Skills)
• ETL Troubleshooting (Hard Skills)
• Service Improvement (Soft Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Supports planning, directing and coordinating the day-to-day activities of running Migration Projects globally
• Applies in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function and requires basic commercial awareness
• Assesses creation and sign-off of Migration project artifacts such as the Project Charter
• Acts as Portfolio Manager regarding respective Migration projects to meet business needs as described in the project documents
• Ensures all stakeholders are identified and included in scope definition activities and understand the Migration schedule and key milestones
• Ensures all stakeholders are informed, kept up-to-date and engaged relative to their migration project(s), organizes/hosts weekly calls to ensure the successful delivery of FRSS Integrated Tracker Book of Work (BoW) initiatives
• Works with both the Send and Receive side stakeholders to ensure the business case/cost benefit analysis is in line with business objectives
• Timely escalates Migration risks to stakeholders and the Senior Leadership Team
• Act as a “Back Up Manager” for team members to ensure continuous support for stakeholders
• Ensures essential procedures are followed and contributes to defining standards
• Participate and execute tasks related to Center-specific initiatives such as Office 365 migration, ensure strong governance/ review of FRSS and coordination with CSS Common Capabilities, along with automation/ innovation on slides

Skills on Resume: 

• Project Coordination (Hard Skills)
• Portfolio Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Risk Escalation (Soft Skills)
• Team Support (Soft Skills)
• Procedure Compliance (Hard Skills)
• Governance Review (Hard Skills)
• Process Innovation (Soft Skills)