• Research analytical methods, develop methods for assaying components, products and unknowns.
• Create method validation protocols, perform method validation and write validation reports.
• Participate in method transfer activities.
• Maintain and calibrate analytical instrumentation, including ICP-OES, HPLC, LC/MSMS, GC/MS, process mass spectrometry, FTNIR, Leco, particle size analyzer, amino acid analysis, mycotoxins, fiber analysis, rheometry equipment, UV/VIS and IC.
• Maintain analytical methods for the analytical instrumentation.
• Review analytical results for accuracy, including chromatography review and approval.
• Write standard operating procedures (SOPs) for sample preparation and for the operation of analytical equipment.
• Operate instrumentation per SOP and train technicians in daily operation.
• Maintain laboratory records and generate appropriate documentation to validate analytical equipment performance and all analyses performed following internal quality assurance policies.
• Thoroughly document all procedures and experimental results in an approved format.

Skills: Method Development, Method Validation, Method Transfer, Instrument Calibration, Data Review, SOP Writing, Instrument Operation, Documentation Management

• Provide oral and written reports of experimental results, outlining both positive and negative findings.
• Maintain lab notebook promptly, including countersignature.
• Assist RAs in the performance of their duties related to instrumentation.
• Maintain a clean and safe work environment, keeping the lab area clean and orderly at all times, ready for client visits to the laboratory, scheduled and unscheduled.
• Collaborate with internal teams to maximize communication and resource usage to operate as effectively as possible.
• Comply with applicable regulatory requirements related to the use of instrumentation and testing of samples.
• Participate in self-inspections and regulatory inspections.
• Ensure good relations and communications with all members of the team, maintaining diplomacy and promoting a team-focused environment.
• Respond timely to internal and external customers.
• Be responsible for the production of safe animal food and adherence to internal policies and procedures to ensure compliance with the Food Safety Modernization Act (FSMA).

Skills: Report Writing, Lab Documentation, Instrument Support, Laboratory Safety, Team Collaboration, Regulatory Compliance, Inspection Participation, Customer Communication

• Instrument investigation support
• Prepare and perform an initial assessment
• Perform initial investigations of customer complaints
• Document investigation findings in the electronic complaint handling system
• Determine post-investigation disposition of return instruments
• Assist in general complaint investigation activities
• Work on problems of limited scope in which the analysis of the situation or data requires a review of identifiable factors
• Exercise judgment within defined procedures and practices to determine appropriate action
• Maintain the lab and equipment

Skills: Instrument Investigation, Initial Assessment, Complaint Handling, Findings Documentation, Root Cause, Disposition Determination, Laboratory Maintenance, Equipment Support

• Conduct thorough market research, which may include taking surveys for ideation and first-stage development of new products
• Cater to all product-related questions from commercial team members and customers promptly
• Collaborate and strategize with the R&D, engineering, and manufacturing team members
• Attend workshops and refresher courses in sales and marketing
• Plan and assist with new product releases and events
• Perform product demonstrations for customers, staff and other stakeholders
• Assist with the development of business plans
• Schedule training sessions and attend meetings
• Identify new market opportunities and relay this information to the manager and other relevant stakeholders
• Make helpful product recommendations and suggestions to increase revenue

Skills: Market Research, Customer Support, Cross-Functional Collaboration, Sales Training, Product Launch, Product Demonstration, Business Planning, Market Identification

• Onboard new instrumentation, maintain existing equipment
• Design and execute a preventive maintenance plan for all critical instruments and equipment
• Repair instruments and work with instrument vendors, including maintaining service contracts
• Draft or modify SOPs and validation documents for instrument operation
• Train lab technicians in the use of lab instruments and equipment
• Work directly with the automation team to design, test and validate new or improved automation methods
• Collaborate with lab management to develop hardware and software solutions to reduce delivery times to customers
• Assist with routine lab processing work when production needs arise

Skills: Instrument Onboarding, Preventive Maintenance, Equipment Repair, SOP Development, Staff Training, Automation Support, Hardware Solutions, Lab Assistance

• Certified Registered Central Sterile Technician (CSCST), Certified Operating Room Technician (CORT), Certified Surgical Technician (CST) or certification in sterile processing.
• Experience in sterile processing, operating room, inpatient and/or outpatient hospital equipment, and surgical technology.
• Experience with ordering, receiving, and distribution and warehousing of all essential surgical, inpatient care equipment and supplies.
• Knowledge of performance improvement and quality standards specific to sterile processing.
• Proficient with computer software applications (Excel, Word) and related sterile processing information systems.
• Proficiency in Lawson or similar software applications.
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Skill in verbal and written communication and the ability to effectively present information to individuals or small groups.
• Ability to document policies and procedures and train others in system use.
• Ability to develop collaborative working relationships with members of the health care team.
• Ability to promote customer satisfaction and to identify, troubleshoot and resolve issues.

Qualifications: BS in Biomedical Engineering with 5 years of Experience

• Hands-on experience troubleshooting lab instrumentation, with a chemistry or engineering background.
• Experience operating and troubleshooting UHPLC, ESI, and MALDI-TOF mass spec systems, oligo synthesizers, centrifuges, UV spectrophotometers, purified water systems, and other various lab instruments.
• Experience operating in a quality management system to use and create controlled documents.
• Experience performing laboratory work.
• Understands and demonstrates company values to deliver industry-leading solutions to enable customers to achieve better and faster results.
• Strong computer skills, including proficiency in MS Office 365 and SmartSheet.
• Ability to multitask with a drive to meet deadlines.
• Detail-oriented, with strong recordkeeping skills.
• Outstanding interpersonal skills, both verbal and written.
• Self-starter, able to work independently to produce results quickly.

Qualifications: BS in Mechanical Engineering with 3 years of Experience

• Experience with Salesforce.
• Good understanding of the brand development process and necessary commercial touch points.
• Strong background in science with knowledge in project management.
• Ability to optimize product features and specifications via collaboration with other team members.
• Articulate and able to perform demonstrations that engage and inspire.
• Ability to work against strict timelines.
• Demonstrated superb verbal and written communication skills.
• Communication and marketing skills.
• Good leadership and organizational skills.
• Demonstrated strategic thinking and implementation skills.
• Analytical skills with the ability to translate data into actionable plans.
• Good time management.
• Expert interpersonal skills.

Qualifications: BA in Marketing with 4 years of Experience

• APICS professional certification.
• Experience in supply chain or materials management.
• Hands-on experience with the operation, maintenance, and troubleshooting of high-end light and fluorescence microscopy systems.
• Experience with computer coding (Python) and configuration of Windows computers.
• Extensive knowledge of microscopy technology.
• Extensive knowledge of and experience with camera-based, confocal and spinning disk microscopes for live cell imaging.
• Planning, buying or materials management experience in a manufacturing environment.
• Experience with MRP/ERP systems, SAP.
• Previous experience in a Lean Manufacturing environment.
• Strong analytical skills and the ability to perform data analysis.
• Intermediate-level skills with the Microsoft Office suite.
• Solid problem-solving and project management and skills.
• Effective verbal, written, and presentation skills.
• Ability to operate audiometric equipment and to interpret the results.
• Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients.
• Technically savvy with computers and systems, including intermediate knowledge of the MS Office Suite, specifically Word and Excel.

Qualifications: BS in Chemistry with 7 years of Experience

• Experience using a dual-beam focused ion-beam workstation to make lift-out samples for transmission electron microscopy.
• Experience using control software for focused ion-beam, scanning electron microscopy, EDS, and OIM equipment.
• Experience operating and maintaining these and/or related instruments.
• Working knowledge of analytical instrumentation, including scanning electron microscopes, energy dispersive spectrometers, electron backscatter diffraction cameras, and focused-ion beam operating principles.
• Effective communication and record-keeping skills.
• Extensive knowledge of microscopy theory and optics.
• Demonstrated ability to assist users with analytical instrumentation and maintain laboratory cleanliness.
• Ability to establish and enforce prescribed instrument procedures.
• Ability to work effectively with faculty, staff, and students from pre-college to graduate school with a variety of technical and cultural backgrounds.
• Ability to work under pressure and within time frames and must be detail-oriented.

Qualifications: BA in Business Administration with 6 years of Experience