• Execute analyses, ad-hoc queries, and develop reports and presentations based on financial figures and KPIs with the intent to identify optimization potential for the business
• Support in the development and implementation of the department's strategy
• Support internal resource planning, pricing, and additional finance-related processes for the consulting team
• Prepare decision papers as well as result and status presentations for "operational reviews" with the senior management
• Set up, prepare, and facilitate quarterly town hall meetings
• Manage the follow-up, governance, and reporting for key initiatives and special projects in the consulting team
• Manage the process for collating and reporting client and people feedback across the consulting team
• Assistance in developing thought leadership material targeted at clients
• Coordination and preparation of external and internal meetings in the above-mentioned context
• Proactively communicate with colleagues at all levels to ensure mutual exchange of information

Skills: Financial Analysis, Ad-Hoc Query Execution, Report Development, KPI Analysis, Strategic Support, Resource Planning, Stakeholder Communication, Project Management

• Participate in healthcare transformation and core healthcare operations transformation engagements for clients from global markets - client chargeable projects.
• Process consulting for healthcare clients including ‘As-Is’ State Assessment, Business Process Mapping, Data Analysis, ‘To-Be’ Operating Model, and Future Roadmap design.
• Market research and benchmarking for the assigned set of accounts.
• Create a "point of view" on various emerging healthcare topics, track healthcare regulation, and develop new solution offerings for healthcare clients.
• Interact with clients to gather requirements for projects, and deliver the requirements
• Specialize in one of the following solution areas - Revenue Cycle Mgmt, Healthcare IT, Clinical Care Optimization.
• Design and develop effective BI and Analytics solutions that include complex reports and dashboards using SQL, SSIS, SSRS, Power BI, and QNXT Database Model
• Collaborate with teams to integrate components of reports/dashboards.
• Complete ad-hoc BI assignments
• Create visualizations and reports for requested projects
• Develop and update technical documentation and other data transformations created for end-user support

Skills: Healthcare Consulting, Market Research, Healthcare Regulation, Requirements Gathering, Revenue Cycle, BI Solutions, SQL & Power BI, Data Documentation

• Take responsibility for analyzing business requirements.
• Build up views, high-level and detailed business processes, and architectural designs to the elementary business process (EBP) level.
• Assist in prototyping business applications to ensure accuracy in design and applicability to user requirements (Technical).
• Interact with confidence and ease with clients.
• Presentation settings, client workshops, regional internal events, methodology work products, and formal written deliverables covering areas of expertise
• Maintain a deep understanding of the firm's service lines/offerings and seek out opportunities to understand and participate in the firm's business development pipeline and sales cycle.
• Support business development initiatives at the Consultant level, including co-authoring one article, creating sales presentations, supporting proposals, drafting speaker proposals, co-authoring case studies, and various networking activities
• Ensure compliance with all local, state, and federal regulations and ethical standards
• Travel to support business opportunities in the target markets nationwide
• Utilize own knowledge and expertise to support the initial training and ongoing development of colleagues

Skills: Business Analysis, Process Design, Application Prototyping, Client Interaction, Presentation & Workshops, Business Development Support, Compliance Management, Training & Development

• Work closely with additional members of the Consulting team, executives, and staff to accomplish the goals, objectives, and strategic plan for the company, continually seeking opportunities to add value and differentiate services
• Manage the development of deliverables across projects or workstreams to ensure final products meet or exceed industry standards and organizational expectations
• Manage all aspects of client engagements from scope definition to delivery, with ultimate responsibility for project content and strategy
• Manage multiple projects or workstreams of varying scale and scope
• Actively manage consulting business projects, including the development of targeted sales strategies within strategic accounts to ensure the firm meets revenue and new business targets
• Meet or exceed all contractual obligations while maintaining high levels of client satisfaction
• Oversee staff and contractors working on client engagements as appropriate
• Convene and manage work groups/meetings between clients, COPE Health Solutions’ staff, and subject matter experts
• Build and manage relationships with key executives and staff at the client site to ensure the success of the engagement
• Manage both internal and client risk across multiple projects through diligent management of the scope of work, budget, project resources, and regular status updates with key stakeholders
• Contribute thought leadership to engagements and organizational knowledge to continually improve work products and enhance value

Skills: Consulting Team Collaboration, Deliverable Management, Client Engagement, Project Management, Sales Strategy Development, Client Satisfaction, Relationship Building, Risk Management

• Support state Medicaid agencies, other state agencies, and healthcare industry clients on program strategy, design, development, and implementation. 
• Communicate results and facilitate discussions with clients and other stakeholders to help clients develop their desired policy options
• Be responsible for project management and tracking (may act as an overall project leader or work in conjunction with other team members to staff larger projects)
• Prepare reports and develop engaging presentation materials
• Keep abreast of trends and regulatory changes affecting clients
• Ensure quality control processes and procedures are followed
• Interacts with customers to define, clarify, and interpret system requirements for complex applications, enhancements, and projects. 
• Responsible for implementing system development projects and work requests.
• Implement engagement review and quality assurance procedures following the methodology to ensure profitable and successful execution of consulting engagements as measured by project goals, budget, and client satisfaction
• Responsible for the management of the assigned workstreams for client and internal company projects. 

Skills: Medicaid Program Strategy, Client Communication, Project Management, Report Preparation, Regulatory Knowledge, Quality Control, System Requirement Analysis, Engagement Review & QA

• Healthcare experience, particularly working with physicians and medical group staff
• Quantitatively and financially focused, must know how to read a balance sheet and explain financial data with a tech-savvy approach
• Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service
• Thorough understanding of Population Health Management and how it applies to risk-based contracts.
• Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
• Skilled in establishing and maintaining effective working relationships with providers, management, clients, and staff, to get buy-in for decisions
• The ability to express ideas clearly and effectively, motivating the listener to action
• Responds calmly and maturely in high-pressure situations
• Have a positive attitude toward the company, work, clients, management, and team members
• Able to use a customer-focused approach in dealing with conflict and the resolution of problems

Qualifications: BA in Clinical Research with 3 years of Experience

• Sales or account management experience
• Ability to use email and computer reporting tools with Salesforce experience
• Working knowledge of healthcare
• Passion for sales, and a drive to succeed, with the ability to quickly connect and influence the right people
• Someone who is trusted and comfortable in tough situations
• Ability to settle disputes and negotiation skills
• Someone who steps up to conflicts and sees them as opportunities to shine
• High-energy, self-motivated, ambitious individuals who want to control their income
• Knowledge of various Microsoft Office products, including Excel and Word
• Team player and contributor to the overall effectiveness of the team

Qualifications: BA in Public Health with 1 year of Experience

• Background in a pharma company and/or a strategy or consulting firm, and experience in cell and gene therapy market research
• Consulted with or worked with pharma or healthcare companies
• Proven market and commercial intelligence expertise
• Knowledge of research methodologies gained either through briefing agencies and working with data, or via agency experience
• A can-do attitude and an entrepreneurial spirit
• Proven experience in commercial dealings with pharma companies
• Proven ability to manage the delivery of consulting projects to pharma clients
• Proven project management and presentation skills
• Excellent analytical skills with the ability to dive into detail and analyze key issues, identify insights, and develop actionable recommendations
• Ability to see the “big picture” and understand how the client will use information to meet commercial objectives

Qualifications: BA in Health Economics with 4 years of Experience

• Accounting and/or consulting experience within the healthcare industry
• Strong knowledge of basic accounting with a CPA License
• Capability and experience with databases, data manipulation, reporting, and analysis
• Proficiency in the Microsoft Office Suite
• Strong computer skills and the ability to work with various computer applications, including Windows, Adobe, and various internet applications.
• A commitment to client service with strong initiative and problem-solving abilities
• Strong written and verbal communication skills
• An ability to prioritize work for multiple clients and consistently meet deadlines.
• Ability to work across a range of projects at the same time, with varying degrees of complexity
• Ability to think laterally about researching and sourcing information from within and outside of internal company resources

Qualifications: BA in Health Information Management with 2 years of Experience

• Relevant pharmaceutical/biotech industry experience, ideally in market research and data analysis, consumer insights, marketing/brand management, with a focus on physicians and/or hospital and surgical products
• The ability to surface insights and provide constructive feedback on how to deliver stories in a creative way that engages the client audience
• A skilled practitioner of primary market research, with experience in both qualitative and quantitative research
• Experience designing and writing surveys with superior analytical skills
• Excellent and proven project management and time management skills
• Ability to set priorities and manage expectations in a fast-paced environment
• Strong client relationship management and consulting skills
• Superb business writing, verbal communication, and presentation skills
• Curious, creative, and solution-oriented, and work well in a collaborative team environment
• Strong MS Office Suite skills (Excel, Word, and PowerPoint)

Qualifications: BA in Social Work with 5 years of Experience