Published: May 7, 2025 - The Head of UX leads the collaborative design process with product managers and developers to deliver cohesive, user-centered digital experiences. This role ensures consistency and quality by establishing interaction guidelines, crafting intuitive interfaces, and producing detailed mockups and prototypes. The head also manages full design cycles, resolves UX issues, and refines layouts based on user feedback to enhance overall usability.

Tips for Head of UX Skills and Responsibilities on a Resume
1. Head of UX, Trust & Will, San Diego, CA
Job Summary:
- Own the UX vision of the organization and are responsible for aligning it with company goals
- Translate the UX vision to a strategy and a prioritized roadmap for all products within the company
- Establish processes and practices for realizing the UX vision and ensure a predictable level of quality
- Be an advocate for informed decision-making using quantitative and qualitative research
- Contribute to and drive the adoption of experience principles across all channels of service
- Responsible for the day-to-day management, recruitment, and hiring of top talent
- Empower the team by enabling personal and professional growth
- Optimize the design organization’s effectiveness by establishing a way of working that is shared, understood, and used throughout the team
- Set goals for a team that align with the company’s direction and KPI’s
- Driven to continuously improve services by establishing feedback loops that help inform future iterations of products and services
- Responsible for effective communication within the team and across departments such as Product, Engineering, Business, etc.
Skills on Resume:
- UX Vision (Hard Skills)
- Strategic Planning (Hard Skills)
- Process Development (Hard Skills)
- Research Advocacy (Soft Skills)
- Team Leadership (Soft Skills)
- Talent Management (Soft Skills)
- Workflow Optimization (Hard Skills)
- Cross Communication (Soft Skills)
2. Head of UX, Demandbase, San Francisco, CA
Job Summary:
- Lead the Pangaia UX strategy, helping to shape product vision using a data-led approach
- Set the broad vision for the Pangaia user experience across the website,
- Ensuring that the website is a truly innovative destination for consumers and brands from a design, usability and content perspective
- Strengthen all phases of the design process, including research, conceptual design, prototypes, visual design and usability testing
- Facilitate stakeholder workshops and design sprints
- Distil business needs, research and user insights into deliverables such as personas, content, audits, UX principles and creative opportunities
- Understand the market, consumer trends and relevant product innovation across industries to drive innovative product solutions for consumer problems
- Champion industry best practice in usability, design and creative techniques, leading the team in new developments, techniques or practices
- Balance thinking big with a focus on craft, influencing others, coaching, and managing managers, designers, researchers and technologists to deliver the best work in their careers
- Launch Shopping in key Countries of Focus, scaling existing shopping experiences, as well as experimenting with new features based on local market shopping behaviors
- Drive omni-world shopping experiences built on local, connecting physical and digital consumer experiences across a global footprint
- Incubate Shopping Labs' efforts with emerging technologies to find product market fit and launch new features and products that deliver value to consumers
Skills on Resume:
- UX Strategy (Hard Skills)
- Design Leadership (Soft Skills)
- Usability Testing (Hard Skills)
- Market Research (Hard Skills)
- Stakeholder Facilitation (Soft Skills)
- Product Innovation (Hard Skills)
- Team Coaching (Soft Skills)
- Omnichannel Experience (Hard Skills)
3. Head of UX, The Deep View, Los Angeles, CA
Job Summary:
- Defining the vision, goals, and success metrics of the UX discipline at Qred
- Managing and continuing to grow a team of UX professionals and designers
- Hands-on driving the UX work within one of the product teams
- Researching and creating user-centered designs to improve the product user experience
- Researching and learning about best practices within the fields of UX, IxD and UI
- Aligning with- and contributing to way of working with product design
- Manage Intern, Associate-level, Senior and Lead Interaction Designers in the Design discipline
- Carries out supervisory responsibilities by the organization's policies and applicable laws
- Interviewing, hiring, and training employees
- Planning, assigning, directing work and appraising performance
- Rewarding and disciplining employees
- Addressing complaints and resolving problems
- Contribute to billable client work at an agreed-upon utilization rate, primarily as a Design visionary and strategist
Skills on Resume:
- UX Vision (Hard Skills)
- Team Management (Soft Skills)
- User Research (Hard Skills)
- Design Strategy (Hard Skills)
- Workflow Alignment (Soft Skills)
- Talent Development (Soft Skills)
- Performance Appraisal (Soft Skills)
- Client Consulting (Hard Skills)
4. Head of UX, Chalkline, Nashville, TN
Job Summary:
- Define and direct the Design strategy and process for the integrated and scalable design team within the larger Experience practice
- Establish Design strategy for various internal and external client projects and oversee execution of strategies outlined in SOWs
- Support multiple projects through the entire User-Centered Design (UCD) lifecycle to digital solutions from user needs identification to deployment
- Establish, document and communicate standards for all Design deliverables, with the aid of Design team members
- Support production of comprehensive Design deliverables (e.g., site maps, wireframes, visual comps, specs and assets, heuristics reports, etc.) to standards
- Work within highly effective teams to deliver all design deliverables
- Identify opportunities for follow-up work within existing client projects
- Create and maintain rapport with internal and external project teams, including stakeholders
- Direct training of a highly effective Design team, including soft and technical skill development
- Maintain an active internship program
- Collaborate with the Head of Experience and other practice areas (e.g., Research, Data Science, etc.) to develop and grow offerings to deliver more value for clients
- Own project estimate completion and quality
- Represent Design in pre-sales activities such as project estimations, writing proposals, and meeting with clients
- Serve as a Design and User Experience thought leader for internal and external stakeholders, and in the professional community
Skills on Resume:
- Design Strategy (Hard Skills)
- Process Oversight (Hard Skills)
- Lifecycle Management (Hard Skills)
- Deliverable Standards (Hard Skills)
- Client Relations (Soft Skills)
- Team Training (Soft Skills)
- Pre-Sales Support (Soft Skills)
- Thought Leadership (Soft Skills)
5. Head of UX, BNY Mellon, Jersey City, NJ
Job Summary:
- Own the Strategic UX/UI vision, strategy and delivery of a cloud-based enterprise-class digital preservation system
- Create a great user experience and a set of coherent user journeys that power growth via Product-Led Growth (PLG)
- Simplify complex concepts into usable user-centric user journeys
- Translate vision into concepts and concepts into user flows
- Facilitate product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Lead cross-functional teams, focus groups and workshops to distil user requirements, input, and feedback
- Lead the team in the design and delivery of wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces using Figma
- Identify UX problems and devise elegant solutions
- Make strategic design and user-experience decisions related to solutions, new functions and features
- Take a user-centered design approach and rapidly test and iterate ideas
- Collaborate with other team members and stakeholders
Skills on Resume:
- UX Strategy (Hard Skills)
- User Journeys (Hard Skills)
- Concept Translation (Hard Skills)
- Prototyping Skills (Hard Skills)
- Cross Collaboration (Soft Skills)
- Design Leadership (Soft Skills)
- Problem Solving (Soft Skills)
- User Testing (Hard Skills)
6. Head of UX, RCX Sports, Atlanta, GA
Job Summary:
- Create and drive a user experience vision for all applications across the orgVue product suite
- Lead the UX team to align and execute the vision across UX, Product, and Engineering teams
- Provide direction to the design and research teams from conceptual work through execution
- Lead, coach, and develop a high-performing product team of designers and researchers, making sure that goals and expectations are set and understood
- Proactively establish methods and tools to accelerate user feedback and consistently embed that insight into the product build and design process
- Shepherd evidence-led design processes and influence product direction through research and data analytics
- Be the champion for the customer, from identifying their challenges and opportunities in user research, to designing elegant solutions
- Deliver succinct, focused, and impactful messaging to all stakeholders (internal and external) that advances product vision and elevates the voice of the UX team across the company
- Manage a team that focuses on outcomes and delivers with velocity and quality, ensuring market value creation with each increment
- Develop and be responsible for the adoption of the design system
- Establishing a shared design language among creative, product, and engineering teams to drive quality, build efficiency, and ensure a cohesive experience
Skills on Resume:
- UX Vision (Hard Skills)
- Team Leadership (Soft Skills)
- Design Direction (Hard Skills)
- Research Integration (Hard Skills)
- Customer Advocacy (Soft Skills)
- Stakeholder Communication (Soft Skills)
- Design Systems (Hard Skills)
- Shared Language (Soft Skills)
7. Head of UX, LucidXpress Marketing Firm, Austin, TX
Job Summary:
- Responsible for defining the role Design plays at the Consumer tribe, and inspiring and leading a team of designers
- Work closely with Product and Engineering VPs to define what the role of Design is in the product-development process and in the go-to-market process
- Responsible for the overall design quality and output of the Design team
- Accountable for defining and achieving the OKRs of the Consumer tribe
- Responsible for Product Design, Content Design and UX Research
- Working and communicating cross-functionally within distributed teams
- Be responsible for the vision, ways of working and strategic improvements for the UX function
- Making sure to keep the business’s product relevant and engaging to the consumers
- Continuous performance management, wage-setting and annual salary review
- Develop the team, which includes recruiting, hiring and training of new team members, to ensure a winning team through meaningful performance and talent development
Skills on Resume:
- Design Leadership (Soft Skills)
- Cross Collaboration (Soft Skills)
- Output Quality (Hard Skills)
- OKR Management (Hard Skills)
- UX Strategy (Hard Skills)
- Team Development (Soft Skills)
- Performance Management (Soft Skills)
- Product Relevance (Hard Skills)
8. Head of UX, Inkgility Inc, Miami, FL
Job Summary:
- Conduct user research to solicit feedback and orient the design
- Gather and evaluate user requirements in collaboration with product managers, product owners and engineers
- Define aspects related to user experience and design
- Partner with the Product Director to discuss the software’s overall user experience
- Define how to go about delivering the software in a more efficient manner (balancing UX principles with other constraints)
- Create a set of workflow diagrams to ensure the UX flow is clear
- Develop UI mockups and prototypes
- Document patterns for development and QA, including step-by-step documentation
- Review of Front-end work to make sure the UI / UX is in line with the vision and test the application (patterns, components, navigation to log defects and enhancements
- Review user tests and gather feedback, assess problems and iterate to find solutions
- Identify and troubleshoot UX and UI problems
- Develop style standards on fonts, colors and images
Skills on Resume:
- User Research (Hard Skills)
- Requirement Analysis (Hard Skills)
- UX Definition (Hard Skills)
- Workflow Design (Hard Skills)
- UI Prototyping (Hard Skills)
- Pattern Documentation (Hard Skills)
- Defect Logging (Soft Skills)
- Style Standards (Hard Skills)
9. Head of UX, Inspira Financial Trust, Oak Brook, IL
Job Summary:
- Conceptualize and design Altana’s client-facing features for the Altana Atlas product suite
- Develop a deep understanding of Altana’s commercial objectives, use cases, and user personas
- Conducting deep user and customer research, competitive analysis, and user consultations
- Collaborate with the product team to create concepts, wireframes, prototypes, designs, and style guides
- Evolve the product vision with design inspirations, explorations, and visual storytelling
- Work closely with product management and product marketing on user research, user experience, persona identification, and visual storytelling
- Design for network connectivity, collaboration, and network effects,
- Leveraging a knowledge graph, enabling users to form trusted global business networks through the Altana Atlas
- Build and manage a team of product designers
- Establish design processes and make sure they are maintained and followed
- Lead the design process of prototypes and wireframes, and present it to other stakeholders
- Assign resources and establish timelines to meet company requirements, prioritizing projects
- Based on data results, implement new user experiences and user journeys
- Lead UX research, usability tests and ensure quality control over team deliverables
- Work closely with the leadership in the development team to ensure that new product development and design direction blend efficiently
Skills on Resume:
- Feature Design (Hard Skills)
- User Research (Hard Skills)
- Visual Storytelling (Hard Skills)
- Persona Development (Hard Skills)
- Design Leadership (Soft Skills)
- Process Management (Soft Skills)
- Journey Mapping (Hard Skills)
- Team Collaboration (Soft Skills)
10. Head of UX, Aztec Software, Orlando, FL
Job Summary:
- Create and define the UX and user interface directions on the initial product offering and the future product roadmap
- Recruit and build a talented and diverse team of designers, prototypers and researchers, to deliver a full set of comprehensive design solutions and specifications
- Conceptualize new user interface designs while taking into consideration engineering and technical constraints, usability, marketing needs and industry best practices
- Communicate new concepts and ideas effectively to a wide internal audience including product management and engineering team
- Work with external design and development consultancies to prototype and develop compelling ideas and solutions
- Establish and evolve the visual design language for initial launch and make advancements as the technology matures
- Develop and maintain comprehensive documentation and specifications of UX/UI designs for implementation with the SW team
- Leverage qualitative and quantitative user research to help inform decisions on usability explorations and direction that lead to final implementation into products
- Manage difficult trade-offs relating to product features
- Work with Product Managers to determine the feature requirements for new products
- Work with Product Managers and the engineering Team to ensure product vision is maintained throughout the product development process
- Contribute unique ideas and influence the design work of others
Skills on Resume:
- UX Direction (Hard Skills)
- Team Building (Soft Skills)
- Interface Design (Hard Skills)
- Concept Communication (Soft Skills)
- Visual Language (Hard Skills)
- Design Documentation (Hard Skills)
- User Research (Hard Skills)
- Product Alignment (Soft Skills)
11. Head of UX, 4MATIV Technologies, Saint Paul, MN
Job Summary:
- Assess existing applications to identify areas for improvement
- Create hi-fidelity designs from wireframes into polished products
- Create use cases and flow diagrams, and define information hierarchies
- Design the information architecture and navigation models
- Analyse complex workflows and translate these into end-to-end user journeys that help customers achieve their goals
- Create lo-fidelity sketches and concepts and translate these into wireframes and clickable prototypes
- Contribute to the support of the EQ Design System
- Collaborate and support other members of the team
- Driving the direction, style, and methodology of design and accessibility
- Leading cross-team conceptual development
Skills on Resume:
- App Evaluation (Hard Skills)
- High-Fidelity Design (Hard Skills)
- Flow Mapping (Hard Skills)
- Info Architecture (Hard Skills)
- Journey Design (Hard Skills)
- Design System (Hard Skills)
- Team Collaboration (Soft Skills)
- Concept Leadership (Soft Skills)
12. Head of UX, DXC Technology, Columbia, SC
Job Summary:
- Manage, mentor and empower a young and dynamic team of UX and UI designers and drive UX strategy
- Create outstanding experiences by incorporating UX best practices and creating solid and engaging UX/UI patterns
- Take operational responsibility of UX for QIAGEN’s digital products and platforms
- Ensuring that the quality of implementation meets design requirements
- Managing multiple UX work streams (in an agile environment) and identifying required product features
- Act as the UX-ambassador to bring the narrative of customer needs to cross-functional product teams in order to strengthen customer-centricity in the design and development process
- Execute together with the team the UX research, usability tests and drive prototyping effort, validate concepts and implement feedback loops
- Own and communicate the UX-score metrics, i.e., implement, track, manage and enhance customer UX perception by incorporating data analysis and customer feedback
- Drive the relationship between UX, business, product, development, analytics, marketing, and brand
- Defining and developing the vision for simple and innovative new solutions
- Optimizing for simplicity and defending innovative decisions with data from customer insights
- Leading new creative and holistic thinking across diverse product releases, platforms, and devices
- Being a strategic thought leader in how to implement unmatched experiences that represent the most customer-centric intersection between design, business, content, and technology
Skills on Resume:
- Team Mentorship (Soft Skills)
- UX Strategy (Hard Skills)
- Quality Assurance (Hard Skills)
- Agile Management (Soft Skills)
- Customer Advocacy (Soft Skills)
- Prototyping Effort (Hard Skills)
- Data Analysis (Hard Skills)
- Cross Collaboration (Soft Skills)
13. Head of UX, iBusiness Funding, Fort Lauderdale, FL
Job Summary:
- Contribute to the design of useful, usable, and desirable user interfaces in a team environment
- Create user-centered designs by considering market segment analysis, customer feedback, site metrics, and usability findings
- Contribute to the brand experience, visual communication, and wayfinding design
- Use business requirements and customer research to assist in developing scenarios, use cases, and high-level requirements
- Design the look and feel, interface, and interaction flow of the customer and experience
- Drive the design review cycle and close on design requirements independently
- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes
- Develop and maintain detailed user-interface specifications and design patterns
- Present design work to the user experience team, product team, and Amazon executives for review and feedback
- Lead the teams and projects to on-time and quality delivery as agreed by the client
- Raise and negotiate issues and risks with the senior management of the client
- Manage the profitability of the projects and teams
Skills on Resume:
- User Interface (Hard Skills)
- User-Centered Design (Hard Skills)
- Brand Experience (Hard Skills)
- Requirement Analysis (Hard Skills)
- Interaction Flow (Hard Skills)
- Design Reviews (Soft Skills)
- UI Specifications (Hard Skills)
- Project Leadership (Soft Skills)
14. Head of UX, The Solomon R. Guggenheim Museum, New York, NY
Job Summary:
- Collaborate daily with product managers and software developers to define, design and deliver great products
- Shepherd UI/UX design across multiple features and platform elements
- Focusing on the interaction design and customer experience flows for these areas
- Set experiential quality metrics and evolve interaction guidelines to unify the customer experience across platform features and systems
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Develop UI mockups and prototypes that clearly illustrate how sites function and look
- Conduct an entire design cycle from collecting inspiration through creating a pixel-perfect UI for all states and scenarios and delivering to development
- Collaborate with teammates by providing and receiving creative/team feedback and providing clear goals with intentionally desired outcomes
- Identify and troubleshoot UX problems (e.g., responsiveness)
- Conduct layout adjustments based on user feedback
Skills on Resume:
- Cross Collaboration (Soft Skills)
- UX Direction (Hard Skills)
- Interaction Design (Hard Skills)
- Quality Metrics (Hard Skills)
- Visual Ideation (Hard Skills)
- UI Elements (Hard Skills)
- Prototype Development (Hard Skills)
- Problem Solving (Soft Skills)
15. Head of UX/UI, Autonomous Solutions Inc, Mendon, UT
Job Summary:
- Defining and driving the UX vision and identity for Promethean products as the UX Product Management leader
- Going deep on consumer insights, product analytics, and competitive intelligence to identify unseen opportunities and drive product and experience innovation
- Lead brainstorming sessions and design reviews, and quick, iterative user research for ideation and concept refinement
- Hire, grow, and mentor UX designers
- Contribute to the future direction of design at Promethean
- Work with development partners to create solutions that meet a high customer experience bar and fit with the technology requirements
- Deliver detailed design documentation and refined design standards to developers and partners
- Balance design with physical classroom operational objectives, resulting in extraordinary customer experiences
- Solicit and accept feedback, weigh inputs and priorities, and take part in constructive dialogue to resolve healthy debates
- Establish and enforce visual and UX design direction for software products, learning videos and marketing collateral, ensuring design consistency across all departments
- Build, manage and coach a new design team, from the ground up, of visual designers and UX designers to execute on world-class design direction for software, learning videos and marketing materials
- Develop design processes and systems to be used across all variations of software products, learning materials and marketing
- Collaborate closely with Engineering and Product Management in an Agile/Lean and iterative fashion to ensure proposed designs meet user needs and are feasible to implement
- Tell the story of the customer, their jobs-to-be-done and create consensus around user outcomes
- Continuously assess customer interaction points and recommend design improvements
Skills on Resume:
- UX Vision (Hard Skills)
- Consumer Insights (Hard Skills)
- Team Mentorship (Soft Skills)
- Design Consistency (Hard Skills)
- Documentation Standards (Hard Skills)
- Agile Collaboration (Soft Skills)
- Process Development (Hard Skills)
- Customer Storytelling (Soft Skills)