GROCERY STOCKER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: May 08, 2025 - The Grocery Stocker follows detailed instructions and procedures accurately to complete tasks on time, communicates clearly, and works collaboratively to achieve goals. This position handles physical demands such as lifting, transporting, and stocking merchandise, including working in refrigerated areas and high shelves. This role requires reading, writing, and using English fluently to maintain inventory accuracy, tag items properly, and ensure product rotation.
Essential Hard and Soft Skills for a Standout Grocery Stocker Resume
- Inventory management
- Stock rotation
- Barcode scanning
- Product categorization
- Shelf organization
- Basic math
- Stock receiving
- Forklift operation
- Manual handling
- Labeling
- Attention to detail
- Time management
- Communication
- Teamwork
- Adaptability
- Problem-solving
- Customer service
- Reliability
- Organizational skills
- Physical stamina
Summary of Grocery Stocker Knowledge and Qualifications on Resume
1. BS in Business Administration with 3 years of Experience
- Experience in stocking and in customer service
- Experience working in a physically demanding job
- Understanding of SOPs/guidance related to emergency procedures, proper stocking, etc.
- Communication and reading/writing skills
- Organization and time-management skills
- Ability to perform repetitive, physical tasks that sometimes include heavy lifting
- Ability to work as part of a team to meet nightly goals
- Ability to manage multiple priorities and shift focus between tasks
- Ability to apply personal discipline to SOPs and leader direction
- Ability to do arithmetic calculations involving fractions, decimals, and percentages.
- Ability to understand and follow verbal or demonstrated instructions, write identifying information and request supplies verbally or in writing.
2. BA in Retail Management with 2 years of Experience
- Ability to sell proactively.
- Ability to learn basic knowledge of all products carried in the department.
- Ability to visually examine products for quality and freshness.
- Proactively reads labels and familiarizes oneself with various products.
- Ability to perform simple math (addition, subtraction, multiplication, and division).
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures
- Effective time management and organization skills.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
3. BS in Supply Chain Management with 3 years of Experience
- Understanding of product rotation
- Ability to interpret policies and procedures
- Excellent organization and planning skills
- Solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
- Ability to accept constructive review and be accountable for one’s own success as well as the success of the team
- Capable of providing and modeling exceptional customer service.
- Excellent communication skills in order to communicate effectively with customers, store leadership, and fellow team members.
- Able to multitask and assist customers while completing necessary duties within the department.
- Able to read and follow both written and verbal instructions from the Grocery Manager and other store management.
- Ability to learn and use a Falcon hand-held computer scanner.
- Knowledge of common allergies and specialized dietary terms such as gluten-free, vegan, vegetarian, etc.
- Experience working in a retail and/or customer service-oriented environment
4. BA in Marketing with 2 years of Experience
- Ability to follow directions and procedures, and accurately complete assigned tasks in a timely manner.
- Ability to approach new situations and people with openness, curiosity and humility, treats others with dignity and respect.
- Ability to fulfill the physical requirements of the role with or without accommodations.
- Ability to communicate in a concise, clear and productive manner, seeks to understand others through active listening.
- Ability to effectively collaborate with others to complete tasks and achieve shared goals.
- Fluency in the English language, spoken and written.
- Ability to read and write to properly tag merchandise, maintain proper inventory level and ensure rotation of product.
- Ability to unload, transport, and place merchandise in specific areas.
- Ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage.
- Ability to follow written and verbal instructions.
- Able to work in refrigerated coolers and around humidity for short periods of time.
- Ability to meet the physical requirements of the job.
- Able to transfer to other locations within a reasonable commute of home store.