Job Summary:

• Works in the McLaren-Macomb Gift Shop as scheduled/needed.
• Greet and serve customers quickly and courteously.
• Take inventory and re-stock as necessary, including checking in and pricing of merchandise.
• Assist with processing payroll deduction forms.
• Assist with training volunteers for the Gift Shop.
• Clean all Gift Shop counters, shelves and equipment when not assisting customers.
• Follow opening and closing procedures appropriately.
• Keep the Gift Shop neat and clean.
• Work as a team member with volunteers.
• Work closely with the Gift Shop Supervisor to prioritize needs.

Skills on Resume: 

• Customer Service (Soft Skills)
• Inventory Management (Hard Skills)
• Cash Handling (Hard Skills)
• Time Management (Soft Skills)
• Team Collaboration (Soft Skills)
• Merchandise Pricing (Hard Skills)
• Training Volunteers (Soft Skills)
• Organizational Skills (Soft Skills)

Job Summary:

• Greet visitors & answer questions about merchandise, the museum, and Hannibal tourism
• Clean, restock, and maintain the Gift Shops
• Perform building opening/closing routines
• Receive deliveries & price/display items
• Sell tickets & direct visitors on how to follow the tour
• Performs retail sales functions and ensures customer satisfaction.
• Checks in new merchandise, verifies accuracy of invoices and reports any breakage in shipping.
• Operate the registers, unpack and price merchandise.
• Maintains the cleanliness of the store and storeroom.
• Preserve customer confidentiality, including protected health information (PHI) and financial/payment information
• Adhere to department procedures and policies
• Train others, including volunteers and clerks

Skills on Resume: 

• Customer Service (Soft Skills)
• Retail Sales (Hard Skills)
• Inventory Management (Hard Skills)
• Ticket Sales (Hard Skills)
• Team Training (Soft Skills)
• Merchandise Pricing (Hard Skills)
• Confidentiality Handling (Soft Skills)
• Store Maintenance (Hard Skills)

Job Summary:

• Support the mission, vision, and values of Hudson Hospital and Hudson Hospital Gift Shop
• Maintaining the gift shop appearance and cleanliness, accurately handling cash and the cash register system, opening and closing the gift shop and providing excellent customer service to the gift shop customers
• Responsible for the presence and appearance of the gift shop to project a clean, organized and calm environment
• Responsible for professional and accurate sales transactions
• Responsible for the daily balance of cash register, reconciliation and follow-through for discrepancies
• Stock the products, kept displays clean, fresh, and filled with adequate merchandise including stock room, packing, unpacking and pricing
• Monitor inventory levels and communicate with the leader for re-ordering
• Taking and fulfilling phone or online orders
• Updating online merchandise or photos, if applicable
• Interact with customers to understand requests
• Interact with vendors to understand and explain the products offered

Skills on Resume: 

• Customer Service (Soft Skills)
• Cash Handling (Hard Skills)
• Inventory Management (Hard Skills)
• Sales Transactions (Hard Skills)
• Stocking Products (Hard Skills)
• Store Maintenance (Hard Skills)
• Vendor Interaction (Soft Skills)
• Order Fulfillment (Hard Skills)

Job Summary:

• Familiar with all operations of the cash register, daily deposits and cash fund handling procedures. 
• Oversees the daily and sales reports, making sure they are maintained and accurate. 
• Assists with re-ordering and re-stocking of merchandise inventory. 
• Assists customers with returns and enforces the no-exchange policy. 
• Assists customers with questions by accommodating needs and/or requests. 
• Answers the telephone in a professional and appropriate manner. 
• Maintains knowledge of current trends and develops good working relationships with the vendors to assist the Manager and/or Director. 
• Assists with monitoring the deliveries for accuracy and placing stock items in appropriate areas.
• Operate equipment used in the theatre, gift shop, and library.
• Assist the Manager with the general appearance and operation of the gift shop, including all aspects of mechanizing placement and managing the cash register.
• Provide assistance to artists, shop vendors, and caterers
• Promote and enforce safe work practices.

Skills on Resume: 

• Cash Handling (Hard Skills)
• Sales Reporting (Hard Skills)
• Inventory Management (Hard Skills)
• Customer Service (Soft Skills)
• Telephone Etiquette (Soft Skills)
• Vendor Relations (Soft Skills)
• Equipment Operation (Hard Skills)
• Workplace Safety (Soft Skills)