Job Summary: 

• Keep a thorough record of visitors and ensure facility rules and guidelines are enforced.
• Welcome guests, explain programs and activities, and teach guests how to use the equipment
• Report and resolve complaints
• Maintain attendance records and ensure rules and regulations are enforced in a tactful manner
• Be timely and punctual when reporting to work.
• Attend all scheduled training and meetings
• Meet with the supervisor on an established basis.
• Ensure the desk and surrounding area are safe, clean, and orderly.
• Replenish and keep control of all Fitness and Recreation areas’ amenities
• Report any damages or maintenance required in all Fitness and Recreation areas

Skills on Resume: 

• Record Keeping (Hard Skills)
• Enforcing Rules and Regulations (Soft Skills)
• Customer Service (Soft Skills)
• Conflict Resolution (Soft Skills)
• Time Management (Soft Skills)
• Training Participation (Soft Skills)
• Facility Maintenance Observation (Hard Skills)
• Inventory Control (Hard Skills)

Job Summary: 

• Welcomes guests and provides tours of the facility upon request.
• Maintains all stock in all restrooms and locker rooms, including soap, shampoo, conditioner, mouthwash, towels, etc.
• Cleans and straightens the locker room, fitness area, and restroom by placing soiled and wet linen in appropriate bins
• Wipes down cardio equipment, strength equipment, and furniture surfaces, and restocks supplies
• Maintains fitness center appearance and atmosphere.
• Assists with class set up, tear down, and equipment cleaning
• Staff locker room desk, answers desk telephone, and responds to inquiries.
• Assists in facility maintenance by calling in and logging any issues that need to be addressed by engineering or housekeeping.
• Takes responsibility for resolving guest issues

Skills on Resume: 

• Guest Services (Soft Skills)
• Inventory Maintenance (Hard Skills)
• Cleaning Procedures (Hard Skills)
• Equipment Sanitization (Hard Skills)
• Facility Appearance Upkeep (Hard Skills)
• Class Setup Assistance (Hard Skills)
• Front Desk Operations (Soft Skills)
• Issue Reporting (Soft Skills)

Job Summary: 

• Clean equipment and surrounding areas.
• Assist and communicate with members within the fitness center.
• Understand and execute the Emergency Medical Procedures throughout the facility.
• Take responsibility for assessing and treating injuries
• Assume responsibility for scheduling member assessments.
• Provide blood pressure checks for members and guests after clearance with a supervisor.
• Demonstrate and instruct on the proper use of exercise equipment.
• Assist in special presentations given by corporate team members.
• Set up Fitness and Recreation venues for programs, parties, or events on time and up to standard

Skills on Resume: 

• Equipment Cleaning (Hard Skills)
• Member Communication (Soft Skills)
• Emergency Response (Hard Skills)
• Injury Care (Hard Skills)
• Scheduling Assessments (Soft Skills)
• Vital Checks (Hard Skills)
• Equipment Instruction (Hard Skills)
• Event Setup (Hard Skills)

Job Summary: 

• Greet all residents and members with a warm welcome and a hospitality mindset
• Register new residents and members into the health club management software
• Be alert and present to prevent accidents from occurring in the facility, and respond promptly following management’s direction
• Remain thoroughly apprised and familiar with all LulaFit client policies and procedures
• Enforce all facility rules and policies in a consistent and professional manner
• Constant communication with Fitness Managers
• Fill out incident reports for any first aid or event that occurs in the facility
• Carry out additional duties as assigned by the facility manager and supervisors, including maintaining the cleanliness of the front desk and other areas of the facility
• Attend all staff meetings and in-service trainings
• Report all potentially hazardous conditions to Fitness Managers

Skills on Resume: 

• Greeting and Hospitality (Soft Skills)
• Member Registration (Hard Skills)
• Accident Prevention (Soft Skills)
• Policy Knowledge (Hard Skills)
• Rule Enforcement (Soft Skills)
• Team Communication (Soft Skills)
• Incident Reporting (Hard Skills)
• Task Flexibility (Soft Skills)

Job Summary: 

• Greet all patrons entering the facility.
• Handle customer service inquiries and related problems.
• Be knowledgeable of all Fieldhouse programs and services to answer questions or channel questions to the proper staff.
• Follows Fieldhouse policies and guidelines about fitness center rules, membership retention, and cross-selling other programs to those using the fitness center.
• Give equipment orientations to those who request or are new.
• Monitor equipment for proper use at all times.
• Report any maintenance needs or equipment issues to the supervisor immediately.
• Cleans the fitness center and equipment thoroughly each shift.
• Effectively communicate with the patrons, supervisors, and co-workers.
• Keep up with reports, emails, and charges concerning Fitness and Recreation areas
• Make sure all Fitness and Recreation areas are properly allocated and set

Skills on Resume: 

• Greeting Patrons (Soft Skills)
• Customer Service (Soft Skills)
• Program Knowledge (Hard Skills)
• Policy Adherence (Hard Skills)
• Equipment Orientation (Hard Skills)
• Monitoring Equipment Use (Hard Skills)
• Maintenance Reporting (Hard Skills)
• Cleaning Duties (Hard Skills)