Job Summary: 

• Confers with patients to understand needs and cosmetology objectives.
• Analyze skin type in order to determine an appropriate plan of action.
• Selects a procedure that best conforms to the needs of the client.
• Provides education to clients regarding procedure(s) to be performed as well as an overview of the products that will be used during procedures.
• Performs skin procedures within scope.
• Manages nail and hair treatments.
• Recommends home care regimes for skin, nail, and hair care.
• Answers questions about product lines and proctors sales to patients.
• Manages the overall inventory of products.
• Ensures that all equipment used in therapies is cleaned and maintained at all times.
• Updates the electronic health record as necessary, and documents procedures and other visit elements following patient interactions.
• Follows up on patients, post-visit, to assess treatment success and answer questions.

Skills on Resume:

• Patient Consultation (Soft skills)
• Skin Analysis (Hard skills)
• Procedure Selection (Hard skills)
• Educational Delivery (Soft skills)
• Treatment Application (Hard skills)
• Product Recommendation (Hard skills)
• Inventory Management (Hard skills)
• Patient Follow-Up (Soft skills)

Job Summary: 

• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Actively promote the spa, treatments, services and retail, as well as programs.
• Handle guest questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Regularly attend and participate in events.
• Identify customer needs and recommend cosmetics and skin care products based on preferences
• Explain to customers how to use products they’re interested in buying
• Follow all state cosmetology/salon/spa regulations: update, cleanliness and sanitation
• Actively participate in advanced training or ongoing education in a specific skill trade

Skills on Resume: 

• Sanitation Standards (Hard skills)
• Promotion Skills (Soft skills)
• Customer Service (Soft skills)
• Independent Work (Soft skills)
• Positive Attitude (Soft skills)
• Staff Training (Soft skills)
• Product Recommendation (Hard skills)
• Regulatory Compliance (Hard skills)

Job Summary: 

• Provide a personalized client experience to facilitate relationship-based sales while making appropriate recommendations on product service
• Maintain a professional and clean work environment & appearance
• Execute services to company standards, and deliver exceptional services in an upbeat and professional manner
• Offer clients outstanding customer service every single time visit 
• Conduct a thorough assessment of the client's needs and answer questions.
• Provide personalized advice regarding the various products and services available.
• Perform various cosmetic treatments, such as laser hair removal, anti-cellulite treatment, microdermabrasion, peeling, tattoo removal, and so on.
• Perform any other essential task, such as maintaining cleanliness in the clinic.
• Assist in supporting studio operations such as front desk and team member spa support 
• Advance guest relationships through excellent customer service techniques, following scripts and complying with them.
• Maintain a professional BumbleBee social media

Skills on Resume: 

• Relationship Sales (Soft skills)
• Professional Conduct (Soft skills)
• Service Execution (Hard skills)
• Customer Service (Soft skills)
• Client Assessment (Hard skills)
• Product Advice (Hard skills)
• Cosmetic Procedures (Hard skills)
• Social Media Management (Hard skills)

Job Summary: 

• Perform waxing services
• Examines clients' facial skin for spa treatments.
• Recommends appropriate skincare regimens.
• Diagnose and recommend skincare services and at-home skincare products
• Maintain and Sanitize tools, equipment, and work area.
• Provide professional esthetician services to patients of the practice including facials, microdermabrasion, chemical peels, microneedling, dermaplaning, etc.
• Consult with patients on individual needs and develop long-term skincare treatment plans.
• Sell retail products to clients.
• Build lasting relationships with clients and contact them to follow up on services.
• Be informed on trends and treatments and be able to offer them to clients.
• Create a Plan of Care incorporating professional products and creating home care regimens, product recommendations, and service boosters all based on guests' goals and needs.

Skills on Resume: 

• Waxing Services (Hard skills)
• Skin Analysis (Hard skills)
• Skincare Recommendations (Hard skills)
• Sanitation Procedures (Hard skills)
• Esthetician Services (Hard skills)
• Consultative Selling (Soft skills)
• Relationship Building (Soft skills)
• Trend Awareness (Hard skills)

Job Summary: 

• Attend monthly meetings and quarterly staff outings
• Maintain a clean, stocked, and organized retail area
• Take standardized before & after photos of clients
• Diligent and up-to-date Patient charting offers clear and consistent documentation of all data related to patient care.
• Responsibly maintain all safety standards and sanitary standards
• Maintain effective operation and cleanliness of devices while always following proper safety measures
• Cleaning duties as required for the position including assisting with opening and closing duties
• Meet end-of-month treatment sales, retail, and package sales goals
• Maintain strong, long-term client relationships, delivering the highest level of professional client care in order to ensure overall customer service/care satisfaction.
• Training other staff members and new staff members on treatments and protocols
• Ensure clients have correctly completed intake forms and consent forms
• Participate in Marketing and promotional events

Skills on Resume: 

• Meeting Participation (Soft skills)
• Retail Management (Hard skills)
• Photography Skills (Hard skills)
• Patient Charting (Hard skills)
• Safety Compliance (Hard skills)
• Device Maintenance (Hard skills)
• Sales Goals Achievement (Soft skills)
• Relationship Management (Soft skills)

Job Summary: 

• Perform skin treatments based on established protocols, with skill & precision including microneedling, chemical peels, green peels, facials, and more.
• Provide a thorough in-depth consultation and skin analysis - utilizing all tools available.
• Inform clients of pre and post-procedure protocols
• Utilize all materials provided including scripts
• Customize and recommend unique treatment programs for clients based on concerns and goals
• Provide each client with a well-rounded at-home skincare plan based on individual needs
• Perform prep work, and prepare treatment rooms, including ensuring cleanliness and restocking supplies
• Deliver an exceptional, attentive, personalized experience and quality service to all guests at every given opportunity
• Learn and become an expert in all of the beauty and wellness brands we carry and the treatments provided (training provided)
• Administrative work associated with client care when needed including scheduling appointments and taking payments.
• Maintain a clean and tidy work environment and treatment room throughout the day

Skills on Resume: 

• Skin Treatments (Hard skills)
• Consultation Skills (Soft skills)
• Client Education (Soft skills)
• Script Utilization (Hard skills)
• Treatment Customization (Hard skills)
• Skincare Planning (Hard skills)
• Room Preparation (Hard skills)
• Customer Service (Soft skills)

Job Summary: 

• Shadow providers in the clinic to maintain knowledge and to ensure recommendations are in line with the provider’s treatment.
• Maintain licensure in the state of Illinois and complete appropriate continuing education credits.
• Assist in facilitating new/ongoing training for all esthetic employees
• Esthetic recall management using NexTech, executed via phone, email, or mail to ensure a high level of retention
• Assist to create and update the esthetics portion of the all-staff monthly meeting notes
• Assist in updating/creating any Standard Operating Procedures for the department
• Ensure appropriate level of back bar stock at all times
• Review inventory stock weekly and monthly with the Esthetic Coordinator
• Assist the Esthetics Coordinator and Marketing Team to create ideas for monthly specials, esthetic events, and outbound marketing to grow the Practice
• Build professional relationships in the area local to the Practice (and/or beyond)

Skills on Resume: 

• Clinical Shadowing (Hard skills)
• Licensure Maintenance (Hard skills)
• Training Facilitation (Soft skills)
• Recall Management (Hard skills)
• Meeting Coordination (Soft skills)
• SOP Development (Hard skills)
• Inventory Control (Hard skills)
• Relationship Building (Soft skills)

Job Summary: 

• Recommend skin care products or new products/services after reviewing patient Visia photos and notes
• Document an accurate and detailed esthetic visit in an EMR
• Enter a patient, schedule an appointment, and create a quotation for services in NexTech EMR
• Educate patients and staff on the proper use of cosmetic and skin care products
• Respond to patient questions about esthetic procedures and products, as well as Cosmetic procedures performed at the office
• Contact new patients the day after treatment to ensure they have no complications or to answer questions
• Cross-promote cosmetic procedures performed by esthetics to medical patients (and vice versa)
• Utilize the Canfield Visia Skin Analysis system to consult with and track patient outcomes, sell appropriate products and services
• Maintain contact information for all sales representatives
• Keeping a tidy, well-stocked esthetic room
• Address patient concerns/adverse reactions to esthetic services and/or products

Skills on Resume: 

• Product Recommendation (Hard skills)
• EMR Documentation (Hard skills)
• Patient Education (Soft skills)
• Customer Service (Soft skills)
• Follow-up Care (Soft skills)
• Cross-Promotion (Soft skills)
• Skin Analysis (Hard skills)
• Inventory Management (Hard skills)

Job Summary: 

• Responsible for greeting guests in Spa, ensuring are comfortable, and providing best-in-class facials, waxing and skin care while using several different types of facial techniques
• Maintains the highest level of product knowledge and has complete knowledge of all skin care services offered
• Understands ingredients in products and can explain benefits to guests
• Answers guests’ questions in a knowledgeable and professional manner, while monitoring and adhering to time schedule throughout the shift.
• Prepares room and tools necessary for scheduled treatments
• Ensure treatment room and areas are clean and sanitized using approved sanitizing procedures while following all required health and safety guidelines
• Restock treatment products in treatment areas
• Removes soiled laundry and resets with clean laundry with the highest level of safety and sanitizing practices throughout the shift.
• Communicates with guests to identify any medical/allergy concerns while discussing the guests’ general wellness and service goals, prior to conducting service
• Assists as needed with opening and closing duties for Spa Services while ensuring cleanliness, health and safety of all Spa facilities, Spa treatment areas, and dispensary of professional Spa products.
• Gives input to Department management in the ongoing development and positioning of Beauty Salon services and treatment offerings in terms of overall concept definition, philosophy, service, and product offerings.
• Upholds enterprise and Department policies and procedures as well as Standard Operating Procedures
• Assists with day-to-day operations including product receiving, fulfillment, training/certification requirements, and policy and procedure compliance.
• Assists with promoting and maintaining strong loyalty wellness membership.

Skills on Resume: 

• Facial Techniques (Hard skills)
• Product Knowledge (Hard skills)
• Communication Skills (Soft skills)
• Time Management (Soft skills)
• Room Preparation (Hard skills)
• Sanitation Compliance (Hard skills)
• Inventory Management (Hard skills)
• Policy Adherence (Hard skills)

Job Summary: 

• Give instructions to spa guests on home-based products
• Adhere strictly to the Employee Manual, Esthetic Manuals, and Hygiene and Protocol Manual.
• Notify management of all maintenance or purchase needs
• Handle guest complaints by following procedures and ensuring guest satisfaction
• Maintain cleanliness of Treatment room, Prep room, and Spa in general
• Perform daily routine set up and break down of treatment rooms
• Set up treatment rooms, at the beginning of each shift, with all necessary supplies and equipment
• Responsible for sanitation procedures of all tools used after each guest
• Attend all required training sessions
• Attend and fully participate in all training sessions
• Implement and understand policies and procedures set forth during training

Skills on Resume: 

• Product Instruction (Hard skills)
• Policy Compliance (Hard skills)
• Maintenance Reporting (Hard skills)
• Complaint Handling (Soft skills)
• Sanitation Protocols (Hard skills)
• Room Preparation (Hard skills)
• Customer Service (Soft skills)
• Active Learning (Soft skills) 

Job Summary: 

• Perform direct services to patients such as facials, chemical peels, micro-needling, and lasers
• Assist cosmetic injectors during Botox and filler appointments
• Educate patients on proper skin care and develop individual skin care treatment plans and regimens
• Promote sales of services and products
• Work directly with the Spa manager in coordinating social media campaigns/posts
• Good evaluations of skin conditions, & recommendations for skincare products (including face washes, moisturizers & lotions.
• Magnificent skills to provide non-medical skin treatments & beautifying procedures and knowledge about natural ingredients & Chemicals.
• Assist with skincare concerns & suggest products on the basis of individual needs.
• Work closely with the Quality Assurance department in resolving any problems that may arise from the use of products (Remove harmful ingredients from the product).
• Help orient and train new staff.

Skills on Resume: 

• Aesthetic Procedures (Hard skills)
• Promotion (Soft skills)
• Patient Education (Soft skills)
• Social Media Marketing (Hard skills)
• Diagnosis (Hard skills)
• Product Knowledge (Hard skills)
• Quality Assurance Coordination (Hard skills)
• Training (Soft skills)

Job Summary: 

• Greet guests and suggest the appropriate therapies and treatments.
• Performs skin care services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
• Creates and maintains treatment notes.
• Begins and ends all treatments on time.
• Maintains the highest level of product knowledge and has complete knowledge of all services offered. 
• Understands the ingredients in products and can explain benefits to guests. 
• Answers guests’ questions in a knowledgeable and professional manner.
• Welcome clients and explain to them a list of products and services.
• Perform Cryoskin care services, such as facials, slimming and toning, as requested by the client.
• Suggest various upgrades such as the use of specialized skin care products and other services
• Conduct pre and/or post-treatment consultations for clients with problem areas, advising how best to care for skin and body.
• Cultivate a clientele of repeat customers by incentivizing returns with amazing services.
• Attend all staff meetings and continuing education workshops.

Skills on Resume: 

• Skincare Techniques (Hard skills)
• Product Knowledge (Hard skills)
• Time Management (Soft skills)
• Client Consultation (Hard skills)
• Communication Skills (Soft skills)
• Customer Service (Soft skills)
• Sales Skills (Soft skills)
• Professional Development (Soft skills)