EPIC TRAINER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 12, 2025 - The Epic Trainer has extensive experience in healthcare environments, including hospitals and rehabilitation facilities, with expertise in Epic system training and curriculum development for adult learners. This role requires proficiency in designing and delivering eLearning content, webinars, and in-person training sessions while effectively engaging diverse audiences, including providers. Strong problem-solving abilities, excellent communication skills, and a results-driven approach foster collaboration across technical, clinical, and financial teams.

Essential Hard and Soft Skills for a Standout Epic Trainer Resume
  • Epic System Training
  • Curriculum Development
  • eLearning Content Creation
  • Webinar Facilitation
  • Adult Education Methodologies
  • Microsoft Office Proficiency
  • Data Analysis
  • Healthcare Workflow Knowledge
  • Technical Troubleshooting
  • Project Management
  • Communication
  • Problem-Solving
  • Public Speaking
  • Adaptability
  • Time Management
  • Collaboration
  • Critical Thinking
  • Patience
  • Leadership
  • Attention to Detail

Summary of Epic Trainer Knowledge and Qualifications on Resume

1. BA in Healthcare Administration with 2 years of Experience

  • Hold Epic credentialing
  • Experience developing training programs in an academic medical center setting using adult learning theory
  • Experience with Epic Ambulatory/Inpatient end-user training delivery at 2-3 implementation sites before going live
  • Successfully credentialed in one Epic module within 90 days of employment
  • Demonstrated training delivery experience and ability across EPIC applications and/or EMR systems
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills
  • Strong organizational skills in managing multiple priorities
  • Proficient in Microsoft Office applications Word, Excel, and PowerPoint, as well as Learning Management Systems (LMS)
  • Knowledge of technical instructional design techniques for instructor-led and individual on-the-job learning and related software applications

2. BS in Computer Science with 4 years of Experience

  • Experience in Information Technology and/or technical training
  • One Epic certification/proficiency within six months of hire.
  • Experience and/or training with MS Office and media equipment
  • Experience and/or training in teaching, distance, and/or computer-based learning
  • Experience in a healthcare environment
  • Skilled at applying problem-solving skills in a logical, systematic way to resolve issues.
  • Ability to manage time effectively to be productive in prioritizing, scheduling, and planning work day to meet customer needs. 
  • Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
  • Ability to negotiate disagreements positively and constructively while considering the contribution of other team members to reach a mutually acceptable solution.
  • Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. 
  • Ability to effectively tailor communications to various audiences including peers, customers, and leadership.

3. BS in Health Informatics with 6 years of Experience

  • Work experience in a healthcare environment, hospital, or rehabilitation facility
  • Experience as an instructor, educator, or facilitator of Epic system learning programs, with Epic Principal Trainer certification
  • Demonstrated ability to teach/present one-on-one, in a group session, or in front of a large audience (including providers)
  • Experience developing eLearning content, video courses, webinars, and online courses
  • Knowledge of curriculum development for adult learners and demonstrated proficiency in adult education and electronic/computerized training processes.
  • Effective judgment and interpersonal skills, and the ability to interface with all levels across the entire organization.
  • Ability to develop and maintain positive working relationships with technical, clinical/financial teams, end users, partners, and key stakeholders.
  • Ability to work independently, organized, and detail-oriented. 
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Ability to find solutions to problems and proactively resolve them.
  • Must be results-oriented with a positive "can do" attitude and a sense of urgency to get things done. 
  • A self-starter who enjoys a challenge and is dedicated to getting the job done.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Project, Visio, etc.).
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