ENVIRONMENTAL SERVICES ASSOCIATE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 12, 2025 - The Environmental Services Associate has industry-related experience in customer service, strong communication skills, and the ability to handle various situations while providing superior service. Proficient in using computer software applications to track KPIs and able to present ideas and information clearly, listening actively to ensure customer satisfaction. The associate also demonstrates independence, persistence, and a commitment to completing work assignments with quality while building strong relationships and understanding customer needs.

Essential Hard and Soft Skills for a Standout Environmental Services Associate Resume
  • Customer Service
  • Computer Software Proficiency
  • Data Analysis
  • KPI Tracking
  • Immunization and Credentialing Knowledge
  • Cleaning Techniques
  • Equipment Operation
  • Safety Protocols
  • Time Management
  • Environmental Regulations
  • Communication
  • Problem-Solving
  • Attention to Detail
  • Adaptability
  • Active Listening
  • Empathy
  • Teamwork
  • Conflict Resolution
  • Relationship Building
  • Dependability

Summary of Environmental Services Associate Knowledge and Qualifications on Resume

1. BA in Industrial Hygiene with 1 year of Experience

  • General Housekeeping knowledge
  • Experience in carpet cleaning, floor finishing, and general housekeeping
  • Must be able to communicate effectively with people and understand the diversity of the hospital environment.
  • Ability to communicate effectively with customers, administrators, contractors, and company representatives.
  • Must display a positive, service-oriented attitude.
  • Support the efforts of the department, and demonstrate attention to detail.
  • Ability to maintain equipment and work areas in a clean and safe condition
  • The ability to make independent decisions, to follow instructions, and to accept constructive criticism.
  • The ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Ability to understand, read, and write English.

2. BA in Healthcare Administration with 2 years of Experience

  • Related experience in Transport or Environmental Services in the health industry. 
  • Excellent customer service skills.
  • Successful completion of Support Services Associate training program.
  • Basic math skills and basic knowledge of communication equipment such as beepers, telephones, and portable radios. 
  • Knowledge of operating equipment.
  • Must be a team player, have a demonstrated ability to prioritize and time manage, work independently, problem solve, follow through, and take initiative. 
  • Ability to talk and hear clearly in English, as well as understand directions given directly or by the telephone. 
  • Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of maintenance work areas.
  • Must be willing to work harmoniously with other personnel as well as be willing to handle residents based on whatever maturity level they are currently functioning.
  • Must have bilingual skills

3. BA in Public Health with 1 year of Experience

  • Previous housekeeping experience
  • Good understanding of general math equations.
  • The willingness to travel to affiliated healthcare centers
  • Experience with computer programs such as Microsoft Outlook and Internet Explorer.
  • The ability to work with standard EVS equipment.
  • Ability to understand oral and written instructions.
  • Good verbal and written communication skills.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving standardized situations.
  • Ability to work as a team or independently.

4. BA in Occupational Health and Safety with 3 years of Experience

  • Industry-related experience in a customer service capacity, or the equivalent in related work experience
  • Strong communication skills and tact in providing superior customer service in a variety of settings and situations.
  • Mandatory immunizations and credentialing based on customer requirements.
  • Must reside within reasonable commuting distance of the primary customer base, based on business needs.
  • Demonstrates ability to work independently and with little supervision.
  • Knowledge of computer software applications including spreadsheets and application-based programs to track daily KPI’s.
  • The ability to present ideas and information in a clear, concise, organized, and diplomatic manner, and listen to others to respond effectively to ideas and questions.
  • The ability to identify and understand customer needs, take appropriate actions to ensure customer needs are met and proactively searches for ways to increase customer satisfaction,
  • The ability to persist with a specific course of action, and willing to commit the necessary time and effort to complete work assignments and do a quality job.
  • Demonstrates strong networking and proven relationship-building skills
Relevant Information
Environmental Manager Skills, Experience, and Job Requirements
Environmental Consultant Skills, Experience, and Job Requirements
Environmental Officer Skills, Experience, and Job Requirements
Environmental Technician Skills, Experience, and Job Requirements