DIRECTOR OF REVENUE CYCLE MANAGEMENT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Mai 28, 2025 - The Director of Revenue Cycle Management boasts extensive knowledge of ambulance industry regulations, including those pertaining to Medicare, Medicaid, and commercial insurers. Demonstrates advanced proficiency in accounts receivable management, coupling strategic vision with proven revenue reporting and analytical capabilities to drive process improvements. Leads teams effectively, leveraging technology to enhance workflow efficiency and excels in business office, call center management, and medical billing, ensuring compliance with healthcare billing requirements.

Essential Hard and Soft Skills for a Standout Director of Revenue Cycle Management Resume
  • Revenue Cycle Management
  • Financial Reporting
  • Data Analysis
  • Medicare and Medicaid Billing
  • Accounts Receivable Management
  • Regulatory Compliance
  • Process Improvement
  • Medical Coding
  • Healthcare IT Systems
  • Advanced Excel Skills
  • Leadership
  • Strategic Thinking
  • Problem Solving
  • Communication
  • Team Management
  • Decision-Making
  • Adaptability
  • Project Management
  • Interpersonal Skills
  • Conflict Resolution

Summary of Director of Revenue Cycle Management Knowledge and Qualifications on Resume

1. BA in Business Management with 8 Years of Experience

  • Progressively responsible revenue cycle experience 
  • Prior revenue cycle experience in a physician-driven Patient Accounts department 
  • Experience with practice management systems such as Epic Resolute 
  • Prior experience leading various areas of revenue cycle (billing, collections, denials, etc.) with proven success in achieving revenue cycle efficiencies and improving cash flow
  • Thorough understanding of physician billing practices and procedures, including knowledge of state, local and federal laws
  • Strong knowledge of reimbursement rules and methodologies for both physician and ambulatory surgery billing
  • Working knowledge of CPT, HCPCS, ICD-10 codes
  • Excellent customer service and organization skills

2. BA in Finance with 12 Years of Experience

  • Extensive knowledge and understanding of the ambulance industry including regulations relating to Medicare, Medicaid and commercial insurance providers
  • Proven revenue reporting and analytical skills.
  • Excellent verbal and written communication skills.
  • Very strong strategic, vision and process change improvement leader.
  • Advanced proficiency in accounts receivable management.
  • Strong analytical, problem solving, root cause analysis skills to evaluate problems and interpret trends.
  • Experience in business office and call center management, medical billing, accounts receivable collections and healthcare or EMS background required including Medicare and Medicaid billing requirements.
  • Demonstrated process improvement, project management, workflow, benchmarking and evaluation of business processes 
  • History of proven ability to leverage technology to advance workflow efficiency
  • Proven ability to effectively lead teams and individuals.

3. BA in Health Administration with 10 Years of Experience

  • Advanced level of knowledge of third party reimbursement policies and procedures as relate to the patient accounting system.
  • Requires an individual who is a self-starter and possesses excellent follow-through skills.
  • Demonstrates the administrative and managerial skills necessary to direct a number of organizational components and subordinate personnel and to achieve and maintain a highly motivated cohesive work group.
  • Demonstrates the analytical skills necessary to develop, evaluate, approve or recommend changes in policies, procedures, and staffing levels that affect Patient Accounting, Coding, Patient Access and Scheduling.
  • Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively and communicate in a highly effective manner, with board members, physicians, senior management staff, staff members, a variety of individuals outside the Hospital, and a diverse clientele.
  • Able to work in fast paced and challenging environment.
  • Ability to handle sensitive, confidential information.
  • Organization and multi-tasking skills.
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