Job Summary: 

• Ensuring exceptional customer service is provided in a courteous manner to maintain reputation for a friendly, effective, and personalized experience
• Direct and supervise all deli staff to secure efficient and courteous customer service
• Order deli/cheese and pasta products and supplies
• Be responsible for organizing and setting up the department, ensuring proper signage is received, made up, and put up correctly
• Ensure all price changes are processed and “special” items are identified
• Maximize sales and gross profit, ensuring sales goals and budgets are met
• Organize any damages and be responsible for ensuring all returns are taken care of
• Schedule all deli clerks ensuring the strict control of wage costs
• Interpret and administer Company policy and ensure compliance with the union contract
• Ensure the maintenance of equipment and the safety and sanitation of the department

Skills on Resume: 

• Customer Service Management (Soft Skills)
• Staff Supervision (Soft Skills)
• Product Ordering (Hard Skills)
• Department Organization (Hard Skills)
• Price Management (Hard Skills)
• Sales and Profit Maximization (Hard Skills)
• Damage and Returns Handling (Hard Skills)
• Scheduling and Wage Control (Hard Skills)

Job Summary: 

• Manage the overall performance of all deli locations by ensuring the operation runs efficiently and smoothly
• Prepare site plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure food service profitability
• Maximise margin through effective pricing management
• Ensure that company policies and regulatory compliance are implemented and maintained always
• Liaison with suppliers and local EHO to build relationships and ensure deli standards exceed requirements
• Ensure that daily, weekly, monthly stock management procedures are followed to maximise margin and ensure controls are maintained
• Ensure deli standards are consistently improving in terms of housekeeping, merchandising, presentation and service.
• Ensure deli sales are maximised and deli targets as agreed are achieved weekly and monthly
• Respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times.
• Day-to-day management of the deli operations

Skills on Resume: 

• Deli Operations Management (Hard Skills)
• Site Planning (Hard Skills)
• Pricing Management (Hard Skills)
• Policy Compliance (Hard Skills)
• Supplier Liaison (Soft Skills)
• Stock Management (Hard Skills)
• Merchandising Standards (Hard Skills)
• Customer Relations (Soft Skills)

Job Summary: 

• Communicate, coach, and train, the highest levels of great food at all food operations.
• Teachers and follows all product procedures according to written procedures and good food handling practices
• Adhere to approved holding times and temperatures as a policy of Double Quick, State, and Local health regulations
• Pack all food in approved containers
• Use Jess more often in the procedure for food preparation
• Properly project food preparation by use of cook logs, food cost models, and perfect food cost reports
• Assist management and all employees with product production skills
• Maintain adequate stock in food preparation areas as well as stock rotation
• Communicate with management concerning product production
• Keeps waste to a minimum through proper production

Skills on Resume: 

• Communication and Training (Soft Skills)
• Food Handling Procedures (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Packaging Food (Hard Skills)
• Food Preparation (Hard Skills)
• Production Skills Assistance (Soft Skills)
• Stock Maintenance (Hard Skills)
• Waste Management (Soft Skills)

Job Summary: 

• Coordinate all areas of the deli front counter service
• Keeps supply of paper products, condiments, and utensils at the front counter for quickly filling orders
• Assists and makes recommendations for scheduling to achieve great customer service at all times
• Enforces meal and drink policies
• Makes recommendations for the positioning of employees during different production and service times to achieve the greatest productivity
• Follows all safety and security procedures
• Inspects all products that are in view of the customer
• Acts as a communication link to production to assure prompt and accurate service
• Corrects customer complaints immediately while at the store and communicates the corrective action needed to management and the area manager
• Fills orders quickly and accurately

Skills on Resume: 

• Deli Counter Coordination (Hard Skills)
• Inventory Management (Hard Skills)
• Scheduling Recommendations (Soft Skills)
• Policy Enforcement (Hard Skills)
• Employee Positioning (Soft Skills)
• Safety Procedures (Hard Skills)
• Customer Communication (Soft Skills)
• Complaint Resolution (Soft Skills)

Job Summary: 

• Uses and teaches suggestive selling to increase sales
• Knows the proper operation of the cash registers
• Checks the entire deli area to ensure a clean and safe environment
• Check restrooms to assure are clean and stocked
• Checks the hand washing area to assure that there is a supply of the needed items to properly wash hands according to the methods in ServSafe and accepted by the state and local health department
• Always has a neat, clean appearance, adheres to grooming standards, including a clean uniform every day
• Meets standards for sanitary food handling procedures
• Keep the deli case area neat and clean throughout the day
• Inspects the deli case to see that it has been cleaned and shut down properly on a daily basis, and that it is being used properly, i.e. has water in the pan.
• Check all lighting in the area, in the deli case, and menu boards to assure of working properly. 

Skills on Resume: 

• Suggestive Selling (Soft Skills)
• Cash Register Operation (Hard Skills)
• Safety Inspection (Hard Skills)
• Restroom Maintenance (Hard Skills)
• Professional Appearance (Soft Skills)
• Food Handling (Hard Skills)
• Deli Case Maintenance (Hard Skills)
• Attention to Detail (Soft Skills)

Job Summary: 

• Ensuring all HACCP and food safety standards are met, and that all documentation is up to date
• Dealing with customer queries to the highest possible standards
• Bringing forth new ideas to increase sales and standards within the department
• Managing stock and waste control
• Handle special projects as directed by Director of Foodservice or senior management
• Understands Double Quick policies and procedures
• Keeps food preparation areas, equipment, and utensils clean and sanitary.
• Corrects immediately if possible, if unable, communicates the problem to area manager to be corrected
• Knows all menu items and pricing
• Tracks all waste and discards to ensure accuracy and accountability

Skills on Resume: 

• HACCP and Food Safety Compliance (Hard Skills)
• Customer Service (Soft Skills)
• Sales Improvement (Soft Skills)
• Stock and Waste Management (Hard Skills)
• Project Management (Hard Skills)
• Policy and Procedure Understanding (Hard Skills)
• Sanitation and Cleanliness (Hard Skills)
• Communication (Soft Skills)