Job Summary: 

• Supervise the daily tasks of the full-time, part-time and temporary custodial staff for an area of the residence halls. 
• Oversee the use of chemicals and supplies ensuring they are used properly. 
• Train staff on proper cleaning techniques, processes, and schedules.
• Maintain a high level of visibility and communication with building maintenance staff and building Resident Directors. 
• Liaison with other Residential Life and Physical Facilities staff as appropriate. 
• Submit work orders for maintenance needs or concerns as appropriate.
• Schedule staff to ensure needs are being met. 
• Spot-check progress and performance of staff daily. 
• Assist with regular cleaning tasks when needed or when short-staffed.
• Order and maintain inventory of cleaning supplies and equipment needed for daily tasks as well as special projects.
• Manage the addition, placement, or removal of furniture and furnishings in the hall. 
• Liaise with other housing staff as appropriate.

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Chemical and Supply Oversight (Hard Skills)
• Training Staff (Soft Skills)
• Communication (Soft Skills)
• Work Order Submission (Hard Skills)
• Staff Scheduling (Hard Skills)
• Performance Monitoring (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Manage custodial supplies and test new products and the use of equipment.
• Direct the nighttime operations of approximately 5-7 personnel engaged in custodial services in campus buildings.
• Inspect the work of personnel assigned, and direct corrective measures to secure satisfactory performance.
• Instruct employees in methods and use of materials and equipment.
• Assure that the rules and regulations of the University, policies and procedures of Facilities Management
• Ensure all safety regulations are known and observed by custodial staff.
• Supervise preparation for special events.
• Supervise personnel performing maintenance work after hours.
• Manage all floor care maintenance.
• Reports to the Associate Vice President for Facilities Management who provides general direction.
• Work with staff and students with the ability to work with an extremely broad social and intellectual assortment of people.

Skills on Resume: 

• Custodial Supply Management (Hard Skills)
• Personnel Supervision (Soft Skills)
• Work Inspection and Corrective Measures (Hard Skills)
• Employee Training in Materials and Equipment (Soft Skills)
• Policy and Procedure Compliance (Hard Skills)
• Safety Regulation Enforcement (Hard Skills)
• Special Event Preparation Supervision (Soft Skills)
• Floor Care Maintenance Management (Hard Skills)

Job Summary: 

• Responsible for providing direct supervision to Crew Coordinators, substitute Crew Coordinators and those who may benefit from additional on-the-job training. 
• Provides feedback to Crew Coordinators and Custodial Assistants on the performance of duties.
• Conducts unannounced contract site checks during custodial crew cleaning time and/or after the completion of the crew's cleaning. 
• Observe the crew and consult with the Crew Coordinators regarding any immediate concerns or issues. 
• Completes a site walk-through of all areas cleaned by the crew to assess the thoroughness and effectiveness of the crew's performance. 
• Provides feedback, findings and recommendations to the Operations Manager to improve crew outcomes.
• Assigns crew schedules and has responsibilities as acting Operations Manager, in his/her absence, for day-to-day management issues and decisions.
• Provides cross-training between Crew Coordinators for each distinct custodial contract grouping, as identified by the Operations Manager.
• Participates directly in the performance of all activities required to carry out contract requirements. 
• Instructs and trains custodians by continuing example in all aspects of janitorial work. 
• Demonstrates proper methods of waxing, stripping and buffing, general office cleaning, restroom maintenance, vacuuming and shampooing of carpets.
• Works with the Operations Manager and Business Department to provide accurate and timely contract and project work estimates. 

Skills on Resume: 

• Supervision of Crew Coordinators and Trainees (Soft Skills)
• Performance Feedback (Soft Skills)
• Unannounced Site Checks (Hard Skills)
• Issue Consultation with Crew Coordinators (Soft Skills)
• Cleaning Performance Assessment (Hard Skills)
• Reporting to Operations Manager (Soft Skills)
• Crew Scheduling and Acting Manager Duties (Hard Skills)
• Cross-Training of Crew Coordinators (Soft Skills)

Job Summary: 

• Visits all potential new contract sites within 14 days and justifies contract work hours and product estimates.
• Responsible for the safe and timely pick up of custodians assigned to him/her for transportation. 
• Maintains vehicle used in a clean, orderly fashion. 
• Completes recordkeeping as designated by the Transportation Department, including mileage sheets, gas logs, walk-around sheets, etc.
• Oversees Crew Coordinators and Custodial Assistant timesheets for accuracy in hours and contract assignments, as well as timeliness.
• Oversees Crew Coordinator's completion of a performance review of one Custodian on each crew per week.
• Ensures reviews are completed accurately and timely.
• Communicate any Custodian performance or benefit-related issues with the assigned Supported Employment Specialist and/or Manager.
• Accounts for usage of janitorial supplies monthly and requisitions supplies to maintain an adequate inventory.
• Manages all inventory for Spot On including placing orders when supplies are low, making decisions with the Operations Manager on vendors and managing inventory on-premise, making sure it stays organized, safe, and properly tracked.
• Do simple maintenance on custodial equipment and expedite repairs done by outside shops and vendors.
• Participates in programs and training to enhance and improve the custodial operations.

Skills on Resume: 

• Contract Site Visits (Hard Skills)
• Custodian Transportation (Hard Skills)
• Vehicle Maintenance (Hard Skills)
• Timesheet Oversight (Hard Skills)
• Performance Review Management (Soft Skills)
• Issue Communication (Soft Skills)
• Supply Inventory Management (Hard Skills)
• Equipment Maintenance (Hard Skills)

Job Summary: 

• Directly supervises the Crew Chiefs. 
• Supervises and participates in the work of all custodial crews to ensure contract and project work is completed as expected. 
• Assists with new project estimates and scheduling as part of a team.
• Identify and support crew member development and encourage greater contributions from team members. 
• Provides coaching, instruction and quality checks for the crews' contract and project work. 
• Assists in safe transportation of custodians, equipment and supplies to and from the various job sites.
• Ensure all Custodial employees assigned to the department know the Performance Work Statement, Standard Operating Procedures and company policies and procedures.
• Prepare daily, weekly, monthly, and as-needed reports for submittal to Management.
• Conduct or provide oversite for company-directed training within the Custodial Department.
• Oversee Custodial property and maintain an up-to-date and accurate inventory, reporting any unaccounted-for items on time.
• Order and/or maintain all required materials needed to operate a successful Custodial Department.

Skills on Resume: 

• Crew Chief Supervision (Soft Skills)
• Custodial Crew Management (Soft Skills)
• Project Estimation and Scheduling (Hard Skills)
• Crew Development Support (Soft Skills)
• Coaching and Quality Checks (Soft Skills)
• Custodian and Equipment Transportation (Hard Skills)
• Policy and Procedure Enforcement (Hard Skills)
• Inventory Management and Reporting (Hard Skills)

Job Summary: 

• Oversees daily activities of custodial employees.
• Oversees organization and direction of routine custodial operations. 
• Oversees training and supervision of custodial staff to maintain an orderly, safe, and efficient cleaning operation. 
• Supervise and coordinate all phases of custodial operations for the day shift and a larger night crew in support of UC Merced facilities to ensure a sanitary and comfortable teaching and research environment. 
• Schedule, assign and supervise cleaning assignments for a crew of 20+ including Custodian Supervisor, Lead, and Sr Custodians. 
• Hires, trains, promotes, evaluates, and disciplines custodial employees. 
• Maintains performance and attendance records and other personnel files. 
• Develop, coordinate and evaluate training standards and work procedures for custodial personnel. 
• Continually look for custodial equipment and tools aimed at reducing work-related injuries.
• Oversees the planning, organization, knowledge of, and direction of routine custodial operations.
• Participates in developing and monitoring operational and budget processes and staff FTE. 

Skills on Resume: 

• Custodial Employee Oversight (Soft Skills)
• Routine Operations Management (Hard Skills)
• Staff Training and Supervision (Soft Skills)
• Shift and Crew Coordination (Hard Skills)
• Cleaning Assignment Scheduling (Hard Skills)
• Employee Hiring and Evaluation (Soft Skills)
• Performance and Attendance Recordkeeping (Hard Skills)
• Training Standard Development (Hard Skills)

Job Summary: 

• Advises administration with fiscal and resource management issues, needs for policy and process changes, or issues with performance management.
• Plan, organize, and direct cleaning schedules and manage all aspects of the development of the custodial crew.
• Provides and encourages positive examples of leadership and teamwork among custodial staff and promotes quality service to the campus community.
• Regularly coordinates and conducts staff meetings and training sessions establishing meeting agendas. 
• Establishes and maintains a positive and cooperative working relationship with members of the department and campus community. 
• Effectively communicates orally and in writing. 
• Effectively performs in a service environment. 
• Maintains proficiency at the current level and continually updates knowledge through appropriate training courses, seminars, publications, and contacts with others in the trade.
• Develops work standards and assignments for custodial operations, tests cleaning materials, equipment, and building supplies with a focus on “Green Cleaning” and “Sustainability” campus programs.
• Improves efficiency and contributes to water and energy-saving programs. 
• Supports recycling program coordinating collection and monitoring inside campus buildings by custodial staff.

Skills on Resume: 

• Fiscal Management Advising (Hard Skills)
• Schedule Planning and Crew Development (Hard Skills)
• Leadership and Teamwork (Soft Skills)
• Meeting Coordination and Training (Soft Skills)
• Relationship Building (Soft Skills)
• Communication Skills (Soft Skills)
• Work Standard Development (Hard Skills)
• Recycling and Sustainability Support (Hard Skills)

Job Summary: 

• Enforces, reviews, and interprets safety and custodial policies and procedures and establishes and recommends changes to policies that affect the department. 
• Develops new policies and response protocols.
• Enforces biohazardous materials and equipment and clean room policies and procedures.
• Maintains a functional awareness of the typical hazards that may be encountered at UC Merced such as bio-hazards, radiation, chemicals, etc. 
• Follow established procedures for dealing with such potential hazards and coordinate training for custodial staff to minimize exposure to these hazards.
• Promptly reports accidents on the job, preparing and submitting accident reports when needed.
• Enforces proper handling and mixture of chemicals with knowledge of correct chemical use and mixture.
• Assist in auditing and ensuring compliance with custodial standards and safety/security related to custodial services.
• Maintains proper inventory needs and purchases inventory. 
• Responsible for ordering, issuing, and storing custodial equipment and supplies. 
• Assists in the preparation of budgets for custodial operations and assists in contract negotiations with outside agencies.

Skills on Resume: 

• Policy Enforcement and Review (Hard Skills)
• New Policy Development (Hard Skills)
• Biohazard and Clean Room Compliance (Hard Skills)
• Hazard Awareness and Staff Training (Soft Skills)
• Accident Reporting (Hard Skills)
• Chemical Handling and Mixture Enforcement (Hard Skills)
• Custodial Standards and Safety Auditing (Hard Skills)
• Inventory Management and Budget Assistance (Hard Skills)

Job Summary: 

• Hires, trains, coaches, and reviews the work of custodial specialists and student employees performing industrial cleaning and housekeeping duties. 
• Develops and maintains a team of motivated, engaged staff to provide quality services.
• Inspects apartments, guest housing, offices, and other areas regularly 
• Ensure high levels of housekeeping, custodial care, and basic maintenance are being provided. 
• Submits work orders for maintenance needs.
• Plans and coordinates work assignments and activities including serving as departmental liaison with outside cleaning contractors providing “as needed” cleaning services for Jardine apartments.
• Instructs all employees in the operation of custodial equipment and tools including carpet shampoo machine, floor scrubbers, buffing machine, proper lifting and bending procedures, correct use of cleaning chemicals, and in all cleaning procedures.
• Selects and recommends materials, chemicals, and equipment for use. 
• Ensures staff have needed equipment and supplies when needed.
• Conducts training sessions for residents of Jardine Apartments to educate residents in proper cleaning procedures and methods.

Skills on Resume: 

• Hiring and Training Staff (Soft Skills)
• Staff Coaching and Performance Reviews (Soft Skills)
• Team Motivation and Engagement (Soft Skills)
• Facility Inspection (Hard Skills)
• Work Order Submission (Hard Skills)
• Work Assignment Planning (Hard Skills)
• Equipment and Chemical Training (Hard Skills)
• Supply and Equipment Management (Hard Skills)