• Analyze and review new business submissions, and determine if the risk is one that benefits partners.
• Communicate and respond to broker inquiries regarding amendments to policies in a diligent manner.
• Review current upcoming renewals for retention and appropriate rate increases, coverage changes, lapses, etc.
• Handling a whole book of business (i.e. taking of inquiries and endorsements with regards to existing policies)
• Perform endorsements as required, to amend risks to the broker’s needs.
• Create positive relationships with brokers and insurers, to foster more opportunity and growth.
• Maintain a good understanding and knowledge of marketplace, products, brokerages, and competitors.
• Responsible for placing Insurance Risks across including Property, Liability, PI, D&O, and other miscellaneous classes
• Identify Risk and negotiate with relevant insurers
• Managing all relevant stakeholders to ensure that all parties are fully across all processes
• Assisting Directors with more complex risk portfolio's

Skills: Risk Analysis, Broker Communication, Policy Review, Relationship Management, Market Intelligence, Negotiation, Stakeholder Management, Complex Risk Handling

• Liaise with clients and insurance providers
• Obtain insurance quotes and process policy renewals
• Undertake insurance related administration tasks
• Manage a generous sized existing portfolio of key clients (Commercial and accompanying Domestic) including client inquiries, renewals, account management, debtor management, administration, and processing responsibilities.
• Cultivating meaningful relationships with clients as well as insurers/underwriters.
• Deliver a high-level client experience for both new business and existing clients.
• Work within a great team of brokers to help support and develop one another.
• Drive growth for the business.
• Secure new business quotes/terms from markets and assist business owners in the placement of new business.
• Annual renewal of all business written as needed, but in conjunction with the Renewal Underwriters.

Skills: Client Communication, Quote Management, Administrative Efficiency, Portfolio Management, Relationship Building, Customer Experience Enhancement, Team Collaboration, Business Development

• Provide timely and professional customer service on existing client accounts, including enquiries about billing, coverage, claims reporting and premiums.
• Review policies and report/utilize the claims service.
• Resolve issues regarding client premiums, account reconciliation, gaps in coverage, and other issues as they arise.
• Find growth opportunities by identifying additional lines of coverage and cross selling internally to other p&c lines.
• Take the lead in maintaining and nurturing long-term relationships with clients, insurers and team members.
• Prepare proposals, applications, evaluations, binders, renewal packages, certificates and liability slips.
• Create and modify complex spreadsheets.
• Maintain database of client information.
• Create and modify submissions, recommendations, policies, or coverage.
• Attend training sessions and seminars 
• Providing advice and answers to queries as well as administering amendments and adjustments or identifying areas to improve upon the solution.

Skills: Customer Service, Policy Review, Problem Solving, Sales and Cross-Selling, Relationship Management, Proposal Preparation, Data Management, Continuous Learning

• Provide professional customer service and advice to clients at all times, both face to face and via telephone.
• Answer incoming calls from clients and external suppliers in a professional manner.
• Maintain and retain existing business.
• Provide quotations, adjustments and handle renewals using standard personal insurance products 
• Process all relevant documentation received in connection with insurance business on a daily basis.
• Assist Healthcare Co-ordinator for the benefit of the department and advise of any problems relating to the department or its clients.
• Cross Sell products to existing clients
• CPD - maintain and increase requisite generic knowledge and qualifications as required by the GFSC & the Company. 
• Relevant CPD must be recorded accurately.
• Assist with any other duties required to contribute to the workflow of the department and office.
• Join the client service team, dealing with a range of complex client accounts - acting as the day to day contact to one of the business shareholders

Skills: Customer Service, Communication, Client Retention, Insurance Product Knowledge, Documentation Management, Cross-Selling, Professional Development, Team Collaboration

• Maintain knowledge of commercial products and capabilities to understand how these products fit into the commercial insurance marketplace for each business.
• Develop strong customer relationships through consistent delivery of product knowledge and service.
• Produce new business in line with established company goals
• Review and carefully submit a new business for careful placement with binding carriers & Wholesale MGAs (Managing General Agencies)
• Maintain positive relationships with customer/carrier contacts
• Understand and gain a good knowledge of the fundamental legal and regulatory policy in relation to internal policies and the insurance contract 
• Be responsible for finding new clients, promoting and selling insurance products as well as looking after existing clients. 
• Steadily forge long-term relationships to secure the company’s revenues and growth.
• Attend new business and renewal meetings alongside one of the Directors to build and nurture relationships.
• Hold regular interaction with the open market, sourcing and securing favorable terms, rates and products for clients.

Skills: Commercial Product Knowledge, Relationship Management, Sales Target Achievement, Regulatory Compliance, Client Acquisition and Retention, Negotiation Skills, Market Analysis, Strategic Planning

• Demonstrate a background in servicing, administering and broking large corporate, bespoke cases.
• Technically strong and knowledgeable, able to advise clients with confidence as well as negotiating with the market to place business favorably.
• Experience in exposure to large and complex insurance clients
• A mix of communication and relationship skills is essential, coupled with outstanding technical knowledge and the ability to deliver advice with confidence.
• DIP CII qualification or work towards is advantageous, although not essential.
• Experience in commercial insurance and/or employee benefits markets
• Proficiency with Salesforce and Microsoft Office.
• Strong knowledge of commercial insurance & employee benefits markets
• Experience in Commercial Lines Insurance managing client relationships
• Solid understanding of policy wordings/coverages
• Able to thrive in a fast-paced & energetic environment

Qualifications: BA in Accounting with 5 years of Experience

• Previous experience in a similar role
• Experience in property insurance and sales ability
• Experience in develop and maintain relationships with clients and insurers
• Experience with commercial insurance accounts
• Knowledge of the current commercial insurance marketplace
• Excellent computer skills including Excel, broker management systems, and insurance company portals
• The ability to provide prompt and competent service to a wide range of clients remotely and in person
• Confidence in negotiating coverage terms and premiums with commercial underwriters
• Strong organization skills and time management skills are essential for success
• Have CAIB or CIP or are willing to work towards these designations
• Have excellent communication skills with clients, co-workers, and management

Qualifications: BA in Economics with 2 years of Experience

• Experience within the Insurance sector
• A team player who is happy to support other colleagues
• Strong communication skills both written and verbal
• Proven Track record of verifiable new customer acquisition
• Sales experience in a quota-driven business environment
• Effective negotiation and closing skills
• Experience preparing, delivering, and following up on proposals
• Demonstrated experience delivering superior customer service and attention to detail
• Experience with SIG COM, and company portals would be considered an asset
• A positive attitude, advanced skills in Outlook, Excel, and Word
• Go-getter who wants to build strong revenue-growth skills, and accelerate career

Qualifications: BA in Finance with 4 years of Experience

• Excellent customer relationship management
• Commercial insurance broking experience
• High level of commercial negotiation, presentation
• Ability to efficient operational self-management
• A reliable team player, attention to detail
• Having a knowledge of the insurance industry would be desirable
• Previously exposure to Acturis would been a benefit
• Have an understanding and knowledge of JFSC rules and guidelines relating to commercial and private customers
• Understanding and knowledge of general insurance and underlying legal principles
• Quick learner, have excellent communication skills both verbal and written
• Able to prioritise workload and be able to build relationships

Qualifications: BA in Risk Management and Insurance with 2 years of Experience

• Strong verbal & written communication skills to convey professionalism in all facets of the job, both internally and externally.
• Detail oriented, resourceful, and can think critically.
• Highly organized with the ability to handle/prioritize multiple tasks simultaneously.
• Ability to consistently manage remote desk/at-home operations.
• Adaptability to changes in processes and procedures.
• Ability to values a self-starting environment and appreciates constructive feedback.
• A proactive and positive approach to tasks
• Have a reliability and honesty
• Excellent time management and analytical Interpersonal skills
• Accuracy and attention to detail
• Experience working with Commercial clients in an insurance capacity and understand unique needs, especially in the current climate

Qualifications: BA in Business Administration with 3 years of Experience