CLINICAL REPRESENTATIVE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Nov 22, 2024 - The Clinical Representative serves as a vital link between medical professionals and the services provided by their healthcare organization. This role requires adept problem-solving and critical thinking abilities, along with strong communication and interpersonal skills, to effectively meet the needs of physicians and other medical staff. Familiarity with medical practices, hospital operations, and medical terminology is essential, as is proficiency in using technology for communication and data management.

Essential Hard and Soft Skills for a Standout Clinical Representative Resume
  • Medical Terminology
  • Data Management
  • HIS Proficiency
  • Regulatory Knowledge
  • Technical Skills
  • EHR Management
  • Data Reporting
  • Scheduling Tools
  • Basic Pharmacology
  • Tech Troubleshooting
  • Effective Communication
  • Interpersonal Relations
  • Active Listening
  • Empathetic Approach
  • Quick Adaptability
  • Problem Solving
  • Customer Service
  • Team Collaboration
  • Detailed Attention
  • Stress Management

Summary of Clinical Representative Knowledge and Qualifications on Resume

1. BS in Nursing with 4 years of Experience

  • Experience in field support, engineering, or other customer facing function preferably with a medical device company
  • Prior experience with Robotics preferred
  • Excellent communication, organizational and customer relation skills
  • Ability to work without specific direction on daily activities
  • Ability to determine one’s own schedule based on business needs
  • Ability to communicate and collaborate effectively in a clinical setting
  • Ability to apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered Project management skills would be helpful

2. BS in Biology with 5 years of Experience

  • Experience with clinical payments
  • Basic to intermediate Excel skills
  • Good computer skills including MS Office Suite, Adobe, and ability to operate general office machinery
  • Experience with current processing systems (e.g., COUPA, JDE) 
  • Good written and verbal communication skills and interpersonal relationship skills
  • Ability to manage confidential information with discretion
  • Substantial knowledge and understanding of Edwards policies, procedures, and guidelines relevant to payments (e.g., Payment processes, HCP reporting, Fair Market Value)
  • Substantial knowledge of clinical terminology and healthcare compliance and regulations (e.g. Sunshine Act)
  • Substantial understanding of regulatory requirements (e.g., CFR, GCP)

3. BS in Pharmacy with 6 years of Experience

  • Substantial working skills in Microsoft Office applications (e.g., Excel, Word)
  • Substantial skills in clinical systems (e.g., CTMS, JDE, Veeva)
  • Substantial written and verbal communication skills
  • Substantial problem-solving and critical thinking skills
  • Strict attention to detail
  • Ability to work in face paced environment
  • Ability to interact professionally with all organizational levels of internal and external partners
  • Contacts are across the organization, and may include external contacts
  • Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

4. BS in Biomedical Engineering with 3 years of Experience

  • Experienced and comfortable working with physicians/medical professionals, with the goal of meeting their needs.
  • Problem solving, critical-thinking, communication, and interpersonal skills are necessary. 
  • Experienced and familiar with medical practices, hospital services, operations and medical terminology.
  • Ability to use phone, computer and related technology.
  • Ability to communicate in writing and orally in a professional manner.
  • Demonstrated ability to problem solve.
  • Demonstrated ability to develop, maintain effective working relationships with internal and external clients in a professional and positive manner.
  • Ability to actively listen and engage in communications to ensure understanding of requests/needs of patients and clinical staff.
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