Job Summary: 

• Processes therapeutic and diagnostic orders
• Ensures accurate maintenance of the patient's medical record.
• Provides accurate and complete patient information to internal customers.
• Demonstrates time management and organizational skills.
• Communicates effectively with all customers.
• Coordinates all activities related to the patient admission, discharge, and transfer processes.
• Performs basic clerical duties which may include accurately and efficiently scanning or copying documents, file retrieval, and preparing documents for mailing
• Process daily work for your business unit within the service level timeframe
• Balance quantity with quality to ensure meeting daily objectives

Skills on Resume: 

• Medical Order Processing (Hard Skills)
• Medical Records Management (Hard Skills)
• Patient Information Coordination (Hard Skills)
• Time Management and Organization (Soft Skills)
• Effective Communication (Soft Skills)
• Patient Admission/Discharge Coordination (Hard Skills)
• Clerical Skills (Hard Skills)
• Service Level Management (Hard Skills)

Job Summary: 

• Processes Physician orders and face-to-face forms by fax, mail and hand delivery.
• Utilizes reports for accurate and timely tracking of orders and troubleshoots or escalates issues to ensure compliance with billing practices.
• Obtains insurance verification, eligibility, and authorizations and enters notes into the electronic medical record (EMR)
• Performs data entry in OASIS C, relating to vouchers, bills, and invoices. 
• Enters data into Excel spreadsheets.
• Investigate and follow up on bill holds, time and travel, denials, appeals for orders or billing errors.
• Performs basic clerical duties which may include accurately and efficiently scanning or copying documents, file retrieval, preparing documents for mailing
• Reviewing documents to determine if Collateral or Non-Collateral, using various systems to validate loan numbers, and processing documents for imaging

Skills on Resume: 

• Order Processing (Hard Skills)
• Report Utilization (Hard Skills)
• Insurance Verification and Authorization (Hard Skills)
• OASIS C Data Entry (Hard Skills)
• Excel Spreadsheet Management (Hard Skills)
• Billing Issue Resolution (Hard Skills)
• Clerical Duties (Hard Skills)
• Document Review and Processing (Hard Skills)

Job Summary: 

• Provides administrative support as it relates to general administrative duties, including answering the phone, typing, filing, copying, etc.
• Processes daily paperwork (i.e. work orders, reports, invoices, check requests, etc.), then reviews and follows up regarding the status of the paperwork.
• Handles collection and distribution of mail and courier deliveries, then forwards and redirects
• Updates resident mail card file/list for forwarding purposes
• Take responsibility for taking mail to post office
• Maintains current and accurate records through the use of computers and/or other documentation following company standards and federal, state, and local standards, guidelines, and regulations.
• Adheres to the records management system policy and procedures for the department and ensures departmental staff does the same.
• Operates within the standard practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
• Interfaces with life plan community and/or home health & hospice staff, residents, patients, and family members as administrative contact and liaison 
• Answering questions, providing information, and ensuring appropriate follow-through and/or resolution is executed in a pleasant, professional, and timely manner.
• Fill in for the Receptionist answering the multi-line telephone system and directing calls to proper departments and/or staff
• Monitoring the main entrance, greeting and directing visitors, verifying who is entering the building, and maintaining the sign-in log for visitors, volunteers, and vendors. 
• Calmly handles all emergencies with resident alert alarms, fire alarms, etc.

Skills on Resume: 

• Administrative Support (Hard Skills)
• Paperwork Processing (Hard Skills)
• Mail Handling (Hard Skills)
• Records Management (Hard Skills)
• Communication Skills (Soft Skills)
• Problem Solving (Soft Skills)
• Customer Service (Soft Skills)
• Receptionist Duties (Hard Skills)