CHIROPRACTIC ASSISTANT JOB DESCRIPTION

A Chiropractic Assistant manages the patient experience from the front desk through the treatment room. In outpatient chiropractic practice, this role spans both administrative operations and hands-on clinical support, a combination that distinguishes it from purely clerical healthcare roles. Insurance verification, charge entry, and HIPAA-governed recordkeeping anchor the administrative side. The clinical side involves applying therapeutic modalities and guiding patients through rehabilitation exercises under direct physician supervision.

As the Chiropractic Assistant, you maintain the operational and clinical continuity of a chiropractic practice by coordinating patient flow, supporting billing accuracy, and delivering frontline care under physician direction. You work across front desk and treatment room environments, reporting to the supervising chiropractor and collaborating with front desk staff to sustain appointment throughput and patient satisfaction.

Career Impact: Hands-on exposure to therapeutic modalities and chiropractic rehabilitation builds a clinical foundation that supports advancement into physical therapy aide or healthcare administration roles.

Business Impact: Accurate insurance verification and charge entry directly protect practice revenue, while consistent patient communication reduces no-shows and supports retention within the practice's existing patient base.

Growth Opportunity: Proficiency gained across both billing procedures and clinical patient care positions you for expanded responsibility in multi-provider outpatient settings or healthcare office management.

• Greet and check in patients at the front desk, verifying insurance coverage and collecting payment information at each visit.
• Schedule and confirm appointments, managing patient flow between front desk and treatment rooms throughout the day.
• Apply therapeutic modalities to patients under the direct instruction of the supervising chiropractor.
• Instruct and monitor patients performing prescribed rehabilitation and home exercise programs in the clinical setting.
• Enter billing charges and patient data accurately into practice management systems, following established coding and documentation standards.
• Communicate with insurance companies to verify benefits and support proper billing procedures for each patient account.
• Prepare and disinfect treatment rooms and clinical equipment between patient visits to maintain sanitary care environments.
• Collect and complete clinical research forms and patient intake documentation with accuracy and attention to detail.

• High school diploma or equivalent work experience.
• 2 or more years of administrative experience, with preference for experience in a healthcare or clinical setting.
• Familiarity with medical billing procedures and insurance verification processes in outpatient care.
• Strong organizational skills with the ability to manage multiple concurrent tasks across front desk and clinical duties.
• Excellent verbal and written communication skills for interaction with patients, physicians, and referral sources.
• Demonstrated ability to handle sensitive patient information with confidentiality in accordance with applicable privacy regulations.

• Prior experience in a chiropractic, physical therapy, or musculoskeletal outpatient setting.
• Bilingual proficiency in Spanish, supporting communication with a broader patient population.
• Experience applying clinical screening assessments such as blood pressure measurement or patient intake diagnostics under medical supervision.
• Familiarity with patient referral coordination and inter-office communication workflows in a multi-provider clinical environment.

• Patient check-in accuracy rate, reflecting completeness of intake data captured at each visit.
• Insurance verification completion rate per scheduled appointment, measured against daily appointment volume.
• Charge entry turnaround time, tracking how quickly billing data is posted following patient visits.
• Treatment room readiness compliance, measured as percentage of rooms prepared and disinfected between appointments.
• Patient flow throughput, reflecting average time between patient arrival and placement in a treatment room.
• Typical tools: practice management platforms (commonly ChiroTouch or Jane App); office productivity suites (commonly Microsoft Office)

• Base Salary Range: $16 to $22 per hour, depending on experience and market
• Bonus: Occasional performance or retention bonuses at practice discretion
• Equity: Not typically offered at this level
• Health Benefits: Medical, dental, and vision coverage; varies by employer
• PTO: 5 to 10 days per year, plus standard holidays
• Common Perks: On-the-job clinical training, flexible scheduling, bilingual pay differential where applicable

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Successful completion of a background check and, where applicable, a drug screening is a condition of employment for all positions in this practice setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, or any other characteristic protected under federal, state, or local law. Reasonable accommodations are available to applicants and employees with disabilities upon request. Candidates must be authorized to work in the United States.

The Chiropractic Assistant owns patient care support and clinic operations, performing physical therapy modalities, rehab exercise instruction, and front desk duties, including billing, data entry, and appointment management. Working alongside doctors and front desk staff, this role enables consistent patient flow and accurate clinical documentation within a chiropractic practice setting.

Key Responsibilities

• Assist doctors with patient care, including physical therapy modalities and rehab exercises.
• Greet patients and visitors professionally.
• Perform physical therapy modalities under the direction of the doctor.
• Teach and monitor patients performing rehab exercises and teach home exercises.
• Perform accurate and efficient data entry of billings and charges.
• Work with front desk staff to optimize patient satisfaction.
• Disinfect and maintain treatment rooms and equipment.
• Perform front desk responsibilities, including answering phones, taking messages, and confirming appointments.
• Collect and complete forms with patient data for clinical research.

Required Qualifications

• High School Diploma or equivalent degree.
• Previous experience preferred, not required.
• Familiarity with MS Office, including Excel, Word, and Outlook.
• Excellent customer service and communication skills.
• Fluency in Spanish is strongly preferred, but not required.

Embedded within a chiropractic clinic, the Chiropractic Assistant manages front desk operations and selected clinical tasks, including greeting patients, scheduling appointments, collecting payments, and administering screening assessments such as blood pressure tests. Working closely with clinical and administrative staff, this role ensures accurate handling of sensitive patient data, a welcoming environment, and smooth day-to-day clinic operations.

Core Functions

• Greet and welcome patients upon arrival.
• Answer phone calls and respond to e-mails.
• Collect and record patients' personal and medical information.
• Verify payment methods, including patients' health insurance coverage.
• Prepare treatment rooms before appointments, as needed.
• Perform daily office cleaning and weekly deep cleaning.
• Administer screening assessments, such as blood pressure tests, as needed.
• Ensure that the waiting area remains in excellent condition at all times.

Qualifications & Experience

• High school diploma or equivalent.
• 2 years of administrative experience, preferably within a healthcare setting.
• Proficiency in Microsoft Office.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Well-groomed, professional appearance.
• Ability to work evenings and weekends, as needed.

Reporting to medical staff, the Chiropractic Assistant performs routine administrative and clinical assignments to keep the medical facility running smoothly, including scheduling, insurance verification, charge posting, and hands-on patient care for therapeutic modalities and rehab exercises. Partnering with doctors and interoffice teams through extensive communication, this role sustains patient flow across therapies and supports accurate billing and sanitary care environments.

Primary Duties

• Handle all administrative duties promptly, including scheduling, posting charges, checking patients in and out, patient referrals, and insurance verification.
• Perform routine clinical tasks to support medical staff, including charting patient progress and hands-on patient care for application of therapeutic modalities and rehab exercises.
• Communicate with insurance companies for proper billing procedures.
• Maintain patient flow between different therapies and doctors through extensive interoffice and patient communication.
• Perform general office duties and light cleaning to maintain sanitary patient care and work environments.

Skills & Qualifications

• Previous experience in healthcare administration or other related fields.
• Familiarity with medical billing procedures.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced environment.