Job Summary:

• Drive growth through an exciting and localised game and marketing offering
• Subject matter expert for any local regulatory matters
• Plan and deliver the regional monthly Marketing Plan
• Align with Sports to drive cross sell and multi player revenue
• Manage and develop ringfenced functional resource covering Games Lobby & CRM
• Managing the Fitzdares casino/gaming product
• Growing and sustaining the number of casino active players in a responsible manner
• Defining, budgeting and activating a marketing/bonusing strategy for existing and new players
• Shaping the strategy of expanding gaming products and services
• Working closely with platform and games providers to increase gaming content

Skills on Resume:

• Marketing Strategy Expertise (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Team Leadership (Soft Skills)
• Product Management (Hard Skills)
• Player Acquisition (Hard Skills)
• Budget Management (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Business Development (Hard Skills)

Job Summary:

• Coordinate the Casino Game catalog, which includes all relevant game-technical data for CRM and segmentation, as well as the metadata for the customer-facing product
• Manage localised lobbies based on player preference and marketing strategies
• Analyse player behaviours, suspicious gameplay, casino activity and trends and draw relevant conclusions for the targeted market
• Identify customer touchpoints and ensure to implement the right actions and communications
• Perform Customer and Campaign Analysis to continuously feed back into the planning cycle
• Support the production of marketing materials with knowledge
• Work closely with other stakeholders to ensure alignment on local and global events
• Regular performance reporting of campaigns and implementation of changes
• Maintain and share casino game and supplier-specific statistics and KPI reports

Skills on Resume:

• Game Catalog Management (Hard Skills)
• Lobby Customization (Hard Skills)
• Behavioral Analysis (Hard Skills)
• Customer Engagement (Soft Skills)
• Campaign Analytics (Hard Skills)
• Marketing Support (Soft Skills)
• Stakeholder Coordination (Soft Skills)
• Performance Reporting (Hard Skills)

Job Summary:

• Work across multiple stakeholders to deliver a product and marketing plan to launch into the Serbian market.
• Work with core Gaming team to create and deliver a Serbian marketing and promotional proposition.
• Report on progress and updates to the wider business.
• Work alongside central marketing teams to optimize player acquisition and on-boarding funnel.
• Ensure full compliance of the local business, in coordination with regulatory and product teams.
• Work with the product and marketing teams towards the goals of the local business.
• In charge of the day-to-day management of the gaming area.
• Overseeing the operation of the casino.
• Administer policies, monitor the gaming area, and ensure compliance with regulatory requirements.

Skills on Resume:

• Stakeholder Management (Soft Skills)
• Market Strategy Development (Hard Skills)
• Progress Reporting (Hard Skills)
• Acquisition Optimization (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Team Collaboration (Soft Skills)
• Area Management (Hard Skills)
• Policy Administration (Hard Skills)

Job Summary:

• Ensure that the Casino Product’s offering is in line with customer expectations and aligned with the objectives as well as being synchronised with local markets
• Responsible for improving the product and raising development requests with the platform provider
• Responsible for the casino product portfolio (lobby) and roadmap, organization of the game offer on the website
• Liaising with CRM and operations on testing and putting new games live
• Responsible for managing third party game supplier relationships and negotiating deals to improve the revenues for the casino
• Issue bonus deduction reports to game provider and review game provider invoicing
• Ensure bonus deductions and agreements are applied
• Responsible for audits and Quality Assurance across the site
• Create the best offers and campaign calendar for the casino customers
• Ensure that casino budget and bonus cost are utilised effectively

Skills on Resume:

• Market Alignment (Hard Skills)
• Product Improvement (Hard Skills)
• Portfolio Management (Hard Skills)
• Game Testing Coordination (Hard Skills)
• Supplier Negotiation (Hard Skills)
• Financial Reporting (Hard Skills)
• Audit Compliance (Hard Skills)
• Budget Management (Hard Skills)

Job Summary:

• Oversees day to day operations in the casino accounting department including hiring, training, coaching and termination of direct reports.
• Responsible for oversight of casino revenue audit summary and transactions prior to submission for recording on company financials.
• Prepares daily report of casino revenue and losses.
• Responsible for investigating, auditing and reporting revenue variances to management.
• Ensures staff provides the Family Style Service model at all times.
• Serves in the capacity of Casino Accounting Manager in accordance with N.J.A.C. 13:69D 1.11.
• Reporting on gaming performance, including to senior management and Board
• Helping define and create ‘operational excellence’ for Fitzdares gaming channels
• Working closely with all existing teams to improve gaming content and performance
• Prepare monthly and weekly reports with clear insights into the performance and developments of casino products
• Work closely with marketing and operations teams to ensure site experience and customer journeys are consistent
• Regular analysis of competitors' activities related to product development, promotions, and positioning

Skills on Resume:

• Operations Management (Hard Skills)
• Revenue Oversight (Hard Skills)
• Financial Reporting (Hard Skills)
• Variance Analysis (Hard Skills)
• Service Quality Management (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Performance Analytics (Hard Skills)
• Competitor Analysis (Hard Skills)

Job Summary:

• Driving the optimization of the Cost of Sales for the RNG vertical through and not only the lobby placement, games discounts, marketing contributions
• Responsible for building and maintaining key supplier relationships and onboarding new business opportunities, enhancing the customer experience and driving revenue
• Working closely with Country Managers, Marketing and VIP Teams to optimize the players LTV
• Responsible for game strategy in order to ensure top-class content for each market in which we operate
• Resolution of player complaint escalations or any other issues that may arise
• Build an in-depth understanding of the Casino products and platforms within the business
• Support the Head of Gaming and Product Owner with daily ad-hoc tasks
• Conducting regular competitor analysis to check the trends and evaluate opportunities
• Ensure that Casino Strategy and project timelines are met
• Introducing new, structured processes to improve workflow within the casino team
• Monitor and analyse daily/weekly/monthly results (analysing activity, where we lost/made revenue, identify and action underlying issues)
• Keeping up to date with industry news, regulations, etc.

Skills on Resume:

• Cost Optimization (Hard Skills)
• Supplier Relationship Management (Hard Skills)
• LTV Optimization (Hard Skills)
• Game Strategy Development (Hard Skills)
• Complaint Resolution (Soft Skills)
• Product Knowledge (Hard Skills)
• Competitive Analysis (Hard Skills)
• Process Improvement (Hard Skills)