CARE PROVIDER JOB DESCRIPTION

A Care Provider supports residents in the activities that define daily life. Within assisted living communities and PACE programs, this role holds direct accountability for personal care, safety monitoring, and meaningful engagement - responsibilities that belong to no one else on the floor. Regulatory compliance under state residential care standards and IDT documentation protocols shapes how this work is performed and recorded. Residents and their families depend on this role's attentiveness in ways that neither a Care Coordinator nor an Activities Director fully duplicates.

As the Care Provider, you deliver hands-on personal assistance and life-enriching engagement to residents across a long-term care or PACE setting, ensuring their dignity, safety, and daily wellbeing are consistently upheld. You operate as a frontline member of the Interdisciplinary Team, executing individualized care plans and communicating resident condition changes to clinical supervisors and IDT partners.

Career Impact: Experience in direct residential care under IDT and PACE frameworks builds documented competency that supports advancement into CNA, medication aide, or care coordination roles.

Business Impact: Residents' ability to age safely in place depends directly on the consistency and observance this role brings to daily safety checks, care plan execution, and condition monitoring.

Growth Opportunity: Frontline care experience in a regulated long-term care environment develops the clinical observation and documentation skills that open pathways into nursing, social work, and program management.

• Assist residents with activities of daily living, including meals, personal hygiene, mobility transfers, and laundry, following safety and lifting protocols.
• Escort residents to meals, activities, and appointments, operating transport vehicles when assigned.
• Conduct regular safety checks on residents and respond promptly to all alerts and emergency calls.
• Document observations, incident reports, and condition changes in the resident record, communicating any changes to supervisors immediately.
• Implement individualized care plans by supporting residents' choices, preferences, and independence across household and social activities.
• Participate in Interdisciplinary Team meetings, contributing direct knowledge of resident needs, preferences, and progress toward plan outcomes.
• Provide spiritual, grief, and bereavement support within an end-of-life care framework when assigned to a chaplaincy or PACE program role.
• Lead or assist with life-enriching group activities, encouraging resident participation in meaningful daily programming.

• Bachelor's degree in a human services, pastoral, or health-related field, or equivalent work experience.
• 1 or more years of direct care experience with elderly, frail, or developmentally disabled individuals, with demonstrated ability to support ADLs.
• Current First Aid and CPR certification from an accredited provider.
• Valid driver's license with an acceptable driving record, meeting agency vehicle policy requirements.
• Ability to perform frequent physical demands including bending, lifting, transferring, and prolonged standing or walking.
• Completion of all required pre-employment background clearances and health screenings, including TB testing, as required by state regulations.
• Strong written and verbal communication skills, with the ability to document accurately in resident records.

• Certified Nursing Assistant (CNA) certification or active enrollment in a CNA program.
• Prior experience within a PACE program, assisted living community, or Interdisciplinary Team environment.
• Familiarity with IDD waiver documentation, Individual Support Plan compliance, or residential care regulatory standards.
• Bilingual or multilingual ability relevant to the resident population served.

• Timeliness of incident report documentation, measured against policy-defined submission windows.
• Resident safety check completion rate, tracked as percentage of scheduled rounds completed per shift.
• IDT meeting participation rate, reflecting consistency of attendance and care plan contribution.
• Rate of condition-change communications escalated to supervisors within required timeframes.
• Care plan implementation fidelity score, assessed during supervisory observation or quality review cycles.
• Typical tools: Electronic health record platforms (commonly PointClickCare or MatrixCare); scheduling and communication systems (commonly CaremergeI or similar).

• Base Salary Range: $30,000-$42,000 per year; hourly roles typically $14-$20/hour
• Bonus: Attendance or performance bonuses common; shift differential for evenings and weekends
• Equity: Not typically offered at this level
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by organization
• PTO: 10-15 days annually; sick leave per state requirements
• Common Perks: Paid training and certification support, mileage reimbursement, and employee assistance programs

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Successful background check completion, including criminal history and, where applicable, drug screening, is a condition of employment for all positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, and local law. Reasonable accommodations are available to applicants and employees with disabilities upon request. Candidates must be legally authorized to work in the United States.

The Care Provider delivers hands-on daily living assistance and safety monitoring for residents, including meal support, transfers, and oxygen management within a residential care setting. Reporting to facility supervisors, this role builds continuity of care by documenting condition changes and ensuring regulatory compliance to uphold resident dignity and wellbeing.

Key Responsibilities

• Assist residents at mealtime with selecting meals, serving, eating, and clearing trays.
• Transport residents into and out of bed, wheelchairs, and other settings following all safety, lifting, and transferring techniques.
• Perform regular safety checks on residents and respond promptly to all alerts and emergency requests.
• Encourage and lead residents in meaningful, life-enriching activities and daily tasks such as bed making and cleaning.
• Manage oxygen tanks and concentrators per MD orders for resident needs.
• Chart and document appropriate information, including incident reports, communicating any observed or suspected condition changes to a supervisor immediately.
• Ensure regulatory compliance and report any issues or concerns immediately.

Required Qualifications

• High School Diploma or GED.
• Certified Nursing Assistant (CNA) certification preferred.
• Current First Aid Certification required.
• Minimum 1 year of experience as a caregiver or in a related field preferred.
• Background clearances as required by government regulations, including TB health requirements.
• Ability to maintain high standards of personal appearance, grooming, and professional conduct at all times.

Embedded within an agency-based support program, the Foster Care Provider assists persons served in promoting their physical, social, and psychological wellbeing while maintaining compliance with Programmatic Intellectual and Developmental Disability Waiver requirements. Working closely with support staff and participants, this role shapes quality of life outcomes by following Individual Support Plans, completing required documentation, and upholding health care and behavioral support practices.

Core Functions

• Assist persons served to promote their physical, social, and psychological wellbeing.
• Ensure compliance within the Programmatic Intellectual and Developmental Disability Waiver and Individual Program Plan.
• Follow agency policy and procedures to promote optimum health care, behavioral supports, and safety practices.
• Follow the participant's Individual Support Plan as outlined by the agency.
• Complete all documentation, submissions, training requirements, and background checks as required by company policy.
• Interact frequently and positively with persons served and support staff to promote their rights and enhance quality of life.

Qualifications & Experience

• High school diploma or GED, with exceptions subject to state law and regulations.
• Good written and verbal communication skills.
• Competent in organizational and time management skills.
• Demonstrated good judgment, problem-solving, and decision-making skills.
• Reliable and consistent work attendance is an essential function of this position.
• Must meet all agency pre-employment requirements as required by company and state regulations.
• Valid driver's license with a satisfactory driving record as defined by company vehicle policy.

Reporting to clinical leadership, the Primary Care Provider delivers culturally responsive, integrated primary care services, including patient assessment, individualized care planning, and Suboxone prescribing, within a multi-directional integrated health care setting. Partnering with behavioral health and medical team members, this role leads improved individual health outcomes by managing illness across the full care continuum and mentoring students through ongoing professional development.

Primary Duties

• Practice within the scope of licensure and elicit complete health, illness, psychosocial, and family histories from patients.
• Perform physical exams, order appropriate diagnostic tests, and record evaluation of health status based on assessment data.
• Establish, record, and monitor individualized plans of care, adjusting medications and treatments as needed.
• Prescribe Suboxone according to the organization's written protocol where applicable.
• Consult and collaborate with health care team members to assess and manage mental health problems.
• Provide teaching and counseling on illness prevention, risk factor modification, and maintenance of wellness.
• Assume responsibility for the identification and therapeutic management of illnesses, arranging continuing definitive care as needed.
• Mentor students as appropriate and participate in ongoing professional development.

Skills & Qualifications

• Active RN license and national certification as a Medical Provider, plus current DEA registration and unencumbered physician assistant license to prescribe medications.
• Certification in First Aid and CPR required.
• Knowledge of referral resources available to participants in an integrated health care setting.
• Ability to complete accurate patient records documentation with working knowledge of electronic clinical record keeping.
• Demonstrated ability to analyze and assess patient situations and make sound clinical judgments.
• Strong oral and written communication skills.
• Willing to participate in ongoing training and continuing education.
• Valid driver's license with acceptable driving record and access to reliable transportation.

Sitting at the intersection of direct support and individualized care planning, the Care Provider assists participants with household management, transportation, socialization, and skill-building while implementing person-centered plans grounded in each participant's preferences, needs, and interests. Operating across assessment, crisis intervention, and program evaluation functions, this role delivers measurable outcomes for individuals with developmental disabilities in alignment with organizational performance indicators.

Duties

• Assist and support participants in developing strategies, making informed choices, following through on responsibilities, and taking appropriate risks.
• Promote choice-making that considers the individual needs and desires of the person served.
• Play an active role in the assessment process by contributing direct knowledge of participants' needs, preferences, interests, and capabilities.
• Implement individualized plans to achieve outcomes derived from participants' preferences, needs, and interests.
• Assist participants with household management, transportation, socialization, self-care, academics, and vocation by teaching skills and building on individual strengths.
• Identify crisis situations, defuse them, evaluate intervention strategies, and contact necessary supports.
• Operate a company van to transport individuals as requested.
• Contribute to program evaluations by implementing steps toward the organization's performance measurement indicators.

Requirements

• High School Diploma or equivalent.
• Minimum one year of experience working with individuals with developmental disabilities preferred.
• Can maintain collaborative professional relationships while following ethical standards, including confidentiality and informed consent.
• Ability to perform frequent physical demands, including bending, standing, walking, sitting, reaching, lifting, and carrying.
• Reliable and consistent work attendance is required.
• Valid Class E Driver's License with fewer than 6 chargeable points, with completion of Coaching the Van Driver class and road test within 30 days of employment.

A key member of a Complex Care Team comprising physicians, nurses, social workers, and behavioral health specialists, the Care Provider leads in-home primary care and transitional care services for patients with advanced illness, including person-centered care planning and interdisciplinary team oversight. Collaborating across emergency, hospital, SNF, hospice, and community settings, this role builds improved health outcomes by achieving Stars and HEDIS quality metrics and ensuring execution of individualized member care plans.

Functions

• Assume primary medical responsibility for assigned patients, including home visits and person-centered care planning.
• Routinely determine patients' prognoses and primary drivers of hospitalization risk, structuring care plans to reflect these findings.
• Achieve high performance on CMS and NCQA-determined Stars and HEDIS quality metrics.
• Identify obstacles to care and collaborate with the larger care team to address them.
• Lead interdisciplinary team meetings and ensure execution of member care plans through clinical supervision and training.
• Determine the need for specialist consultation and facilitate care across emergency, hospital, SNF, hospice, and community settings.
• Document all clinical encounters in a timely and accurate manner and participate in continuous quality improvement efforts.

Experience & Qualifications

• MD or DO degree with Board Certification or Board Eligibility in Family, Internal, or Geriatric Medicine required.
• Active license to practice, with prior experience in a home care setting.
• Demonstrated clinical competencies in age-specific care, cultural assessment, and health education.
• Ability to navigate multi-floor residences without elevator access as required by the role environment.
• Comfortable working with patients of diverse social, ethnic, and cultural backgrounds.

Sustained spiritual wellbeing across a patient and family population depends on the Care Provider, who shapes worship, grief and bereavement services, and end-of-life spiritual counseling within an Interdisciplinary Team care model. Serving as a liaison between participants and community religious leaders, this role owns program goals and quality improvement initiatives, ensuring documentation, education requirements, and patient-family centered care are delivered with discretion and organizational integrity.

Accountabilities

• Develop and lead worship, memorial, and grief and bereavement services for participants and their families.
• Oversee educational and curriculum development and serve as a liaison between participants and community religious leaders.
• Provide individual and group spiritual counseling, including spiritual care for end-of-life issues.
• Function as a member of the Interdisciplinary Team, communicating participant changes and contributing to plan of care development.
• Document in the participant's medical record and complete all required education and file requirements on time.
• Participate in quality improvement activities and keep leadership informed of problems or issues.
• Collaborate with all care team members and families using a patient-family centered care approach.

Position Requirements

• Bachelor's degree in a spiritual, pastoral, or theological field.
• Current CPR certification by AHA, or willingness to obtain.
• Minimum 1 year of pastoral experience and 1 year of experience working with the frail, elderly, or long-term care population.
• Knowledge of and commitment to PACE program philosophy and organizational operating principles.
• Proficient with MS Office Suite including Word, Outlook, PowerPoint, and Excel.
• Strong written and verbal communication skills.
• Well-developed ability to maintain discretion and confidentiality.
• Excellent organizational skills with the ability to make independent decisions and plan, organize, and implement program goals and procedures.
• Valid driver's license, reliable transportation, and current auto insurance.