BUTLER JOB DESCRIPTION

A Butler is the senior personal service professional who owns the daily hospitality experience within a private residence or family estate. Not a general housekeeper. The role carries end-responsibility for formal table service, wardrobe management, and guest relations - domains that an Estate Manager delegates but rarely performs. Principals and their guests rely on a Butler's command of formal etiquette protocols and discretion when navigating high-profile social and private travel environments.

As the Butler, you deliver structured household hospitality and personal service directly to the principal and their family, covering everything from formal dining to travel preparation. You work within a private household structure, coordinating closely with the Estate Manager and household staff while holding direct accountability for guest experience and daily service standards.

Career Impact: Mastery of formal etiquette, wardrobe protocols, and principal-facing service builds a professional profile that commands access to the most selective private household and UHNW estate placements.

Business Impact: A household principal's daily routine, social commitments, and guest experiences run on the consistency and judgment the Butler brings to every service interaction.

Growth Opportunity: Experience across formal dining, travel management, and estate-level staff coordination positions a Butler to move into House Manager or Estate Manager roles within high-net-worth households.

• Report directly to the principal and manage personal service delivery across the household on a full-time schedule.
• Conduct formal and informal table service for meals, events, and guest entertainment to the principal's standards.
• Manage wardrobe care including clothing maintenance, packing for domestic and international travel, and seasonal organization.
• Greet and receive guests, building preference and contact profiles for notable household visitors.
• Coordinate personal shopping, errands, and concierge requests on behalf of the principal and family.
• Oversee household fleet care, pet care, and light housekeeping to maintain estate presentation standards.
• Collaborate with the Estate Manager and in-house staff to align on scheduling, events, and household projects.
• Support event preparation and household project execution as directed by the principal or Estate Manager.

• Bachelor's degree or equivalent work experience in hospitality, private service, or a related field.
• 5 or more years of butler, private household, or luxury hospitality experience, with formal household service preferred.
• Demonstrated knowledge of formal etiquette, table setting, and private service amenities standards.
• Strong time management and multitasking skills with a consistent record of punctuality and follow-through.
• Excellent written and verbal communication skills in English with the ability to interact respectfully across cultures.
• Ability to remain on feet for extended periods and to lift luggage and personal effects as required.
• Valid passport with ability to travel domestically and internationally on the principal's schedule.
• Must be legally authorized to work in the United States with a clean and verifiable background and driving record.

• Prior experience leading or coordinating a small household staff team across departments or locations.
• Familiarity with yacht crew service or luxury travel environments in a personal service capacity.
• Multilingual ability or prior experience working within a multicultural household.
• Long-term placement track record with verified references from both current and previous private household employers.

• Principal satisfaction score, measured through direct feedback on service consistency and responsiveness.
• Guest experience rating across formal dining and entertainment events hosted at the residence.
• Wardrobe audit accuracy rate, reflecting completeness and condition of the principal's maintained clothing inventory.
• Travel readiness lead time, measuring how reliably packing and logistics are completed ahead of departure.
• Staff coordination response rate, reflecting how quickly household requests are relayed and resolved across departments.

• Base Salary Range: $75,000 to $110,000 a1ns in some placements, travel expenses covered, uniform allowance.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Reasonable accommodations will be made for qualified individuals with disabilities throughout the hiring process and in the course of employment. A background check, including verification of driving record and references, is a condition of employment for this role. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected under applicable federal, state, and local law. Candidates must be authorized to work in the United States.

The Butler owns full-time hospitality operations for a private principal, managing everything from formal dinner service and wardrobe care to guest relations and concierge work. Reporting directly to the principal, this role ensures the household runs with the consistency and discretion that private estate life demands.

Key Responsibilities

• Report to and take direct direction from the principal in a full-time household role.
• Provide hands-on hospitality service in conjunction with other household staff members.
• Assist with lunch and dinner setup including tablespace, candle arrangements, and florals.
• Conduct personal shopping, run errands, and handle concierge work as requested.
• Assist with guests, entertainment, events, and additional family requests.
• Perform formal and informal dinner and drink service.
• Greet guests and create contact and preference profiles for notable contacts.
• Manage wardrobe and assist with packing for travel.
• Handle light general housekeeping and detail cleaning as needed.

Required Qualifications

• Minimum 5-7 years of related butler, hospitality, or yacht experience.
• Knowledgeable in formal etiquette, table setting, clothing, and amenities in private service.
• Strong time management, punctuality, and multitasking skills.
• Comfortable on feet for long periods and able to lift luggage and personal effects.
• Superior written and verbal communication skills in English.
• Experience leading a small team or staff is a plus.
• Must hold a valid passport and be able to travel domestically and internationally.

Embedded within a private estate household, the Butler assists the Estate Manager and principal's family across a wide range of daily service duties including wardrobe care, table service, pet care, and event support. Working closely with in-house staff and reporting to the Estate Manager, this role enables the family to maintain a smoothly run home through dependable, discreet, and detail-oriented service.

Core Functions

• Assist the Estate Manager and take direction from him on household operations.
• Carry out various tasks assigned by the principal's wife including phone calls, mail, and locating items.
• Perform housekeeping duties as needed throughout the estate.
• Care for clothing, pack suitcases, and manage wardrobes including laundry and ironing.
• Maintain constant communication with in-house support and staff.
• Provide table service during meals and events.
• Maintain the fleet of cars including vacuuming interiors as needed.
• Provide pet care including occasional walks and basic care for the household puppy.
• Run errands, assist with event preparations, and support house projects as requested.

Qualifications and Experience

• Experience in hospitality or as a personal or family assistant is a plus.
• Strong organizational skills with a keen eye for detail and thoroughness.
• Loyal, discreet, and trustworthy with ability to work well with family and staff.
• Good communication skills with ability to interact respectfully across different cultures.
• Flexible, punctual, and responsible with willingness to work as needed.
• Committed to long-term placement and genuine desire to learn and grow.
• Clean and verifiable police record and clean driving record required.
• Child and pet friendly with a true heart of service.

Reporting to a fast-growing Hong Kong-based family office, the Butler coordinates household operations, property management, and family scheduling to support the principals' daily lives across a globally diversified investment household. Partnering with family members and internal staff, this role ensures smooth household functioning and enables the family to focus on broader investment and personal priorities.

Primary Duties

• Organize and monitor day-to-day household operations.
• Coordinate family and household affairs as directed.
• Schedule family members' daily activities including travel and appointments.
• Manage property and facilities including maintenance, renovation, repair, and house moving.
• Perform other ad-hoc tasks as required.

Skills and Qualifications

• Bachelor degree or equivalent in a relevant field.
• Minimum 2 years of solid experience as a personal assistant.
• Strong organizational, interpersonal, communication, and presentation skills.
• High flexibility to adapt to a fast-paced and ad-hoc working environment.
• Good written and spoken command of Mandarin, English, and Chinese.
• Willingness to work overtime, irregular hours, and travel for business when necessary.

Sitting at the intersection of procurement and supply chain operations, the Butler manages inventory levels, purchasing workflows, and supplier relationships to maintain exemplary service levels across Trinity Health Distribution Centers. Operating across cross-functional teams and reporting to the Supply Chain Manager, this role directly supports cost control, contract compliance, and uninterrupted patient care supply.

Accountabilities

• Manage inventory levels, purchasing, scheduling, and timely delivery of items to support exemplary service levels.
• Maintain group purchasing compliance by maximizing use of negotiated purchasing agreements and contracts.
• Prepare purchase orders and coordinate with vendors on placement, scheduling, and follow-up for timely delivery.
• Review and process system-generated requisitions and purchase orders in accordance with standard policies.
• Periodically review forecasted demand, requisition activity, and optimal inventory level settings.
• Manage day-to-day supplier interactions including ordering, delivery times, and invoice payment processes.
• Communicate supply concerns that may impact customer operations, patient care, or supplier data integrity.
• Reschedule, modify, and cancel purchase orders as needed to maintain accurate performance reports.
• Process returns, recalls, and refund activities in coordination with suppliers.
• Maintain performance measurements and KPIs and update records and reports as needed.

Education and Experience

• Bachelor degree in business, purchasing, or a related clinical field.
• APICS certification preferred.
• Two or more years of experience as a purchasing buyer, inventory planner, or inventory analyst, with healthcare experience preferred.
• Comprehensive knowledge of data analysis, purchasing, pricing, and vendor relationship management.
• Working knowledge of inventory control methods and Economic Order Quantity models.
• Proficiency in Excel and Microsoft Office applications.
• Strong problem-solving, prioritization, and organizational skills with ability to manage multiple priorities.
• Excellent verbal and written communication and negotiation skills.
• Ability to work independently and collaboratively in a large, geographically dispersed organization.

A key member of the supply chain materials group, the Butler manages import shipments and procurement of materials, equipment, and services to meet the company's quality, delivery, and cost objectives. Collaborating across functional teams and reporting to the Supply Chain Manager, this role ensures inbound freight operations align with global distribution strategy and support on-time, cost-effective supply chain performance.

Duties

• Manage import shipments and procure materials, equipment, supplies, and services to meet quality and cost objectives.
• Oversee all inbound traffic supporting the company's global supply chain management strategy.
• Communicate proactively with multiple functional groups and interact with suppliers as needed.
• Develop, implement, and maintain work procedures and instructions for inbound freight movement.
• Place orders for designated commodities in alignment with supply chain goals.
• Support company objectives in quality, delivery, inventory, and cost with review by the Supply Chain Manager on complex assignments.
• Serve as a focal point representing the materials group in product line projects.

Technical Qualifications

• Bachelor degree in business, supply chain, or a technical field.
• APIC, ISM, or accredited supply chain organization certification highly preferred.
• Knowledge of transportation industry and global distribution practices.
• Proficiency in Oracle or other business systems and Microsoft Office.
• Excellent verbal and written communication, negotiation, organization, and time management skills.