BUSINESS RISK MANAGER JOB DESCRIPTION

Risk does not manage itself. The Business Risk Manager is the person inside a regulated financial institution who owns that gap, translating regulatory obligations, control frameworks, and operational risk events into decisions a business can act on. In banking and wealth management, where AML/KYC compliance obligations and RCSA cycles run continuously, this role sits between the front office and the second line of defense, holding both accountable to the same risk appetite. That dual accountability is what makes it demanding.

As the Business Risk Manager, you embed within a business unit or regional function to own the first-line operational risk framework, from control testing and incident tracking to regulatory reporting and risk appetite monitoring. You work across Front Office, Compliance, Legal, and Operations, with your effectiveness measured by how well the business stays within its defined risk tolerances.

Career Impact: Owning a Line 1 risk mandate across AML/KYC, RCSA, and operational resilience builds the kind of cross-functional credibility that opens doors to Head of Business Risk and Chief Risk Officer tracks.

Business Impact: When this role performs well, the front office avoids regulatory breaches, control deficiencies get remediated before they escalate to audit findings, and the institution's risk profile stays within appetite, outcomes that directly protect operating licenses.

Growth Opportunity: Exposure to CCR models, third-party risk frameworks, and operational resilience regulation puts you on a trajectory toward senior advisory roles in risk transformation or regulatory affairs.

• Govern the first-line risk and control framework, including RCSA workshops, control testing, and incident identification across assigned business units.
• Monitor operational risk events and track remediation actions to resolution, escalating material issues to senior risk committees.
• Produce risk reporting and key risk indicator dashboards for senior management, auditors, and regulators on a defined cycle.
• Coordinate AML/KYC and CDD periodic review processes, liaising with Compliance and Client Onboarding to resolve deficiencies promptly.
• Review control adequacy and operating effectiveness, recommending design improvements where gaps are identified.
• Partner with Internal Audit and Compliance to support pre- and post-audit scope-building and action implementation.
• Deliver risk awareness training and guidance to risk owners, risk champions, and business unit managers.
• Identify emerging regulatory developments affecting the operational risk and third-party risk landscape and assess their impact on existing controls.

• Bachelor's degree in Finance, Business, Law, or a related field, or equivalent work experience.
• 5 or more years of operational risk or controls experience in a regulated financial institution, with direct exposure to first-line or second-line risk frameworks.
• Demonstrated ability to design, execute, and oversee control testing programs and risk and control self-assessments.
• Working knowledge of AML, KYC, and CDD regulatory requirements and their application in a banking or wealth management environment.
• Strong analytical and critical thinking skills, with the ability to assess root cause and recommend practical remediation.
• Proven stakeholder management skills, including experience influencing and challenging senior business leaders.
• Clear written and verbal communication skills, including the ability to present complex risk findings to non-specialist audiences.
• Ability to manage multiple workstreams independently under tight deadlines in a matrix organization.

• Professional qualification in risk, compliance, or audit, such as ICA, CISA, FRM, or equivalent.
• Experience with third-party risk management frameworks or operational resilience regulatory requirements.
• Familiarity with quantitative risk tools, stress testing methodology, or CCR exposure management in a banking context.
• Exposure to cross-border regulatory regimes, including FCA/PRA requirements or equivalent jurisdictional frameworks.

• RCSA completion rate, measuring whether all assigned business units complete assessments within the agreed cycle.
• Control deficiency remediation rate, tracking the percentage of identified gaps closed within target timeframes.
• Incident escalation timeliness, measured by the proportion of risk events reported within the required window.
• KRI breach frequency, indicating how often the business unit operates outside defined risk appetite thresholds.
• Audit finding recurrence rate, reflecting whether previously identified control weaknesses are sustainably remediated.
• Typical tools: GRC platforms (commonly MetricStream or Archer); data analysis (commonly Excel with VBA, Alteryx).

• Base Salary Range: $110,000 to $165,000 depending on seniority and institution size
• Bonus: Annual performance bonus, typically 10% to 25% of base salary
• Equity: Uncommon at this level; restricted stock units possible at senior grades in larger institutions
• Health Benefits: Medical, dental, and vision coverage; employer-subsidized premiums standard
• PTO: 18 to 25 days annually, plus bank holidays
• Common Perks: Professional development allowance, certification sponsorship, hybrid working schedule

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background screening, including employment history verification and a credit history review consistent with financial industry standards, is a condition of employment. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, and local law. Reasonable accommodations for applicants with disabilities are available upon request throughout the hiring process. Candidates must be authorized to work in the United States.

The Business Risk Manager owns the monthly risk cycle and quarterly reporting process, coordinating updates from business areas, analysing emerging risks, and delivering training materials and workshops for Risk Champions and Risk Owners across the firm. Working collaboratively within the Quality and Reputation function, this role serves as the primary point of contact for risk owners, supports Internal Audit activities, and shapes risk awareness by maintaining the Risk Management Framework, Risk Taxonomy, and Risk Appetite statement.

Key Responsibilities

• Coordinate monthly risk processes, including ensuring business areas provide timely updates and undertaking risk analysis.
• Serve as a point of contact for risk owners and risk champions, reviewing and resolving queries.
• Assist with the production of quarterly reporting packs, flagging key risk changes, events, trends, and emerging risks.
• Assist with updates to the Risk Management Framework policy, Risk Taxonomy, and Risk Appetite statement.
• Develop, maintain, and deliver Risk Management training materials and resources for Risk Champions, Risk Owners, and other internal parties.
• Organise and deliver risk review workshops and interviews.
• Work with Internal Audit to support pre- and post-audit activities, including scope building and action implementation.
• Develop and maintain working knowledge of the firm's business and internal control processes, working collaboratively across all areas within Quality and Reputation.

Required Qualifications

• Experience working in an Enterprise or Operational Risk Management role within a professional firm.
• Able to work collaboratively with colleagues at all levels, with strong oral and written communication skills.
• Independently minded, with a proven ability to work on own initiative, plan own workload, and motivate others.
• Critical thinker with strong organisational and analytical skills, demonstrating sound judgement and objectivity in problem solving.
• Confident in interacting with and influencing stakeholders at all levels, demonstrating both listening and challenging skills as appropriate.
• Strong role model who promotes a culture of continuous risk management improvement.

Embedded within the operational risk function, the Business Risk Manager governs risk portfolios across banking operations, delivering timely and accurate reporting on operational risk events and monitoring compliance with the group-wide operational risk framework. Working closely with business stakeholders in shared services and the chief digital and information office, this role provides guidance on control frameworks, performs risk assessments, and builds credibility with senior stakeholders to ensure an up-to-date view of risk status across the organisation.

Core Functions

• Ensure operational risk is understood and effectively managed.
• Govern risk portfolios, including risk identification, review of operational risk events, and monitoring of progress in risk remediation activities.
• Provide key stakeholders with timely and accurate reporting of all operational risk-related items and events.
• Ensure senior stakeholders have an up-to-date view of the risk status for their organisation.
• Provide guidance on and monitor compliance with the group-wide operational risk framework.
• Facilitate the documentation and ongoing maintenance of key procedural controls.
• Collaborate with business stakeholders within the risk space in shared services and the chief digital and information office.

Qualifications & Experience

• University degree, preferably in risk or finance.
• Three or more years of operational risk experience in banking, ideally within operations.
• Strong understanding of risk management concepts and their implementation, including the ability to design and oversee control frameworks, perform risk assessments, and validate risk and remediation approaches.
• Proactive, self-driven, and flexible, with the ability to complete multiple tasks under tight deadlines with little supervision.
• Able to collaborate and communicate effectively with team members and across different functions, building credibility and trust.
• Control-minded, with the ability to identify control gaps and lead the development of robust solutions.
• Strong communication and presentation skills.

Reporting to senior risk leadership, the Business Risk Manager leads the development, review, and oversight of global Third-Party Risk Management policies, guidelines, and control environments, including regulatory tracking across outsourcing, information security, operational resilience, and cloud. Partnering with governance bodies and working independently with sound judgement, this role delivers structured analysis and documentation that strengthens the firm's third-party risk posture across international regulatory requirements.

Primary Duties

• Initiate, define, maintain, enhance, and review global Third-Party Risk Management policies, guidelines, handbooks, and reference guides.
• Identify, track, and analyse regulatory developments impacting the Third-Party Risk Management Framework, including third-party risk management, outsourcing, information security, operational resilience, and cloud.
• Review, enhance, execute, and oversee the Third-Party Risk Management control environment.
• Work independently with sound judgment on the severity of Third-Party Risk Management-related topics.
• Support Third-Party Risk Management governance bodies.

Skills & Qualifications

• At least five years of experience in banking, financial, legal, audit, or compliance areas.
• Proven understanding of third-party risk management practices in the financial sector.
• At least intermediate knowledge of Microsoft PowerPoint, Word, and Excel.
• Awareness of global regulatory initiatives related to third-party risk management, outsourcing, information security, operational resilience, and cloud.
• Good analytical and organisational skills, with a flexible approach to work.
• Good communication skills, with the ability to work effectively in a team.
• Proficiency in written and spoken English is required, with German considered an asset.

Sitting at the intersection of regulatory compliance and trust administration, the Business Risk Manager oversees JFSC Codes of Practice mapping, manages a team of four direct reports, and maintains the Business Risk Assessment to ensure timely remediation of control gaps and emerging risks within a leading eurozone bank's Trust entity. Operating across Operational Permanent Control, internal Compliance, and the Risk Management Committee, this role drives risk governance through file reviews, business controls, team performance management, and regulatory notification monitoring.

Duties

• Monitor compliance with the JFSC Codes of Practice, actively managing and keeping the Codes of Practice mapping up to date against internal policies, procedures, and controls.
• Propose updates as required when a gap emerges, or a change in the Codes of Practice is implemented.
• Assist in monitoring and meeting the required regulatory notification requirements as per the JFSC Codes of Practice for Trust Company and Funds Service Business.
• Build and maintain a collaborative relationship with Operational Permanent Control and internal Compliance functions, attending meetings to understand control testing results and ensuring that results and remediation activities are escalated to the RMC.
• Participate and contribute actively to company business and management objectives.
• Manage individual team members, encouraging both individual and team performance and development.
• Maintain visibility of the Business Risk Assessment, participating in its review, management, and development, and its alignment to controls and emerging risks.
• Supervise and organise the activities of team members to achieve efficient and robust business risk management through file reviews, business controls and checks, and reporting.
• Provide relevant department and business updates at team meetings.

Experience & Qualifications

• A high standard of education is required.
• Preferably hold an appropriate compliance or trust-based diploma, such as ICA, STEP, or ICSA.
• A minimum of five years of experience in trust, company, or funds administration, ideally with specific TCB administration experience.
• Good knowledge of trust and company law, fiduciary principles, and regulatory requirements across relevant jurisdictions.
• Awareness of the different types of risks in a TCB and the methods and controls to manage, monitor, and report on those risks.
• Computer literate across a variety of common applications.
• Analytical and enquiring mind, with a willingness to challenge.
• Ability to demonstrate effective communication and negotiation skills.

A key member of the Individual Life risk function, the Business Risk Manager leads a team of three Risk Analysts while executing the Line 1 risk management framework across RCSA processes, control assurance, incident tracking, and risk-based reporting for the Individual Life business. Collaborating across business units, Compliance, and ERC reporting channels, this role enables the organisation to identify, track, and remediate operational and compliance risks through structured analysis, corrective strategy formulation, and daily to monthly RAS metric monitoring.

Functions

• Analyze Individual Life's operational and compliance risk initiatives.
• Support the business in developing adequate process control considerations and implementation.
• Assist in formulating corrective strategies and implementation plans for key corrective actions and preventative controls.
• Assist business units in identifying potential risks and incidents associated with day-to-day business goals.
• Track the status of incident actions and follow up with the business.
• Deliver small-to-medium-scale projects or well-defined tasks on major projects to improve Line 1 Risk Management.
• Guide and support the management of the RCSA process, including coordination of RCSA workshops, tracking of RCSA actions, reporting on RCSA performance, and assurance testing on controls.
• Monitor and report on relevant RAS metrics on a daily, weekly, and monthly basis.
• Assist in reporting to the ERC.
• Support fraud monitoring and investigations as required.
• Manage a team of Risk Analysts and work with relevant stakeholders to ensure Risk Analyst resources are integrated into day-to-day governance and risk management.
• Ensure all Risk Analysts are effectively managed, including the development of coaching and training plans.

Background & Experience

• Operational risk and compliance background.
• Process improvement background.
• Experience owning a process to independently manage a workstream.
• Strong understanding of the insurance industry, including detailed operational knowledge.
• Strong programme and project management skills.
• Strong relationship management and stakeholder skills.
• Strong analytical skills.
• Effective influencing and negotiation skills.

Effective management of technology controls and operational resilience across IT EMEA depends on the Business Risk Manager, who delivers Risk and Control Self Assessments, drives remediation of risk events and RCSA deficiencies, and develops control MI and regular reporting for functional heads and senior management. Based within the broader risk and control function, this role serves as the trusted risk adviser to the IT EMEA team, ensuring regulatory compliance with FCA and PRA frameworks and embedding a culture of risk management across the business.

Accountabilities

• Support delivery of all aspects of the Operational Risk Management Framework and other risk management frameworks, guides, and tools.
• Drive work in respect of Operational Resilience, ensuring regulatory compliance and adherence to tolerances set by the Risk Committee.
• Work with colleagues in the Controls function and across the business to deliver Risk and Control Self Assessments and assess control adequacy and effectiveness.
• Build strong relationships through effective influencing and decision-making.
• Drive remediation actions through risk events, risk issues, and RCSA control deficiencies, tracking progress, re-performing tests, and escalating as appropriate.
• Develop and deliver regular reporting to functional heads, liaising with business areas to ensure data is accurate and up to date.
• Monitor the risk profile against agreed appetite thresholds and adherence to risk policies, standards, and procedures.
• Drive an appropriate and measured response to Internal Audits and Compliance Monitoring reviews.
• Develop and enhance Control MI in relation to technology and operational resilience for senior management.
• Support senior managers in creating a culture of risk management.
• Provide proactive guidance, advice, and training in relation to risk management and controls.

Technical Qualifications

• Experience of technology risk management and controls.
• Strong experience and knowledge of operational resilience risk management.
• Previous experience working in a controls, risk, or audit function.
• Knowledge of Corporate Banking products and operations is desirable.
• Understanding of the compliance and regulatory frameworks applicable to institutions regulated by the FCA and PRA.
• Strong judgement and critical thinking skills.
• Ability to prepare and present data in a way that is understandable to the business.
• Ability to work independently as well as part of a team, with the ability to challenge effectively.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organisational and time management skills.
• Driven and willing to take on responsibility for delivering initiatives.
• Able to build strong relationships, collaborate across different teams, and drive the right outcomes.

As the Business Risk Manager, this role oversees management control assessment activities, risk and control metric reporting, and corrective action plan execution for the EMEA CGW Wealth At Work business across the UK and Luxembourg. The CGW Wealth At Work team relies on this work to maintain a well-governed control environment, ensuring connectivity with enterprise-wide risk programmes and delivering deep-dive process reviews, key risk indicators, and root cause analysis to keep the business operating within its defined risk appetite.

Operational Focus

• Assist in identifying the root cause and remediation of control weaknesses or errors identified through risk and control assessment processes, operational losses, or risk events.
• Support the execution and coordination of the internal and external audit agenda.
• Deliver process and control deep-dive review activity as required.
• Drive the identification, management, and oversight of issues, including identifying root causes and effectively remediating control gaps.
• Work closely with internal control functions to ensure the business meets its obligations for internal control and risk management.
• Execute analysis and reporting to identify trends, emerging risks, and actionable items in the risk and controls environment.
• Develop ARCMs as needed and produce key risk indicators and metrics to help the business operate within its defined risk appetite.
• Liaise within the broader organisation to ensure connectivity with enterprise-wide efforts to enhance safety and soundness.
• Develop strong relationships with key stakeholders.
• Engage proactively with ORM, Global CAO Governance, and relevant control functions to ensure understanding and applicability of the overall governance programme.
• Provide proactive engagement and oversight of the risk and controls environment for the Wealth At Work business.

Education & Experience

• Bachelor's degree required.
• Advanced education or certifications are preferred.
• Five to ten years of financial services and analytical or control work experience, with extensive experience in the area of focus.
• Previous experience managing a diverse staff.
• Experience in a compliance, legal, or control-related function in a financial services firm.
• Strong understanding of relevant business processes and data segments, with the ability to solve for root cause rather than symptoms.
• Openness to challenge and a commitment to continuously questioning the status quo.
• Strategic thinker with strong analytical skills and the ability to translate complex concepts concisely.
• Demonstrated leader capable of driving change.
• Able to set priorities and manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Self-motivated, highly adaptive, and able to work well under high stress.
• Excellent oral and written communication skills.

Business Risk Manager leads the design and execution of an ITP-specific risk and control framework, provides governance and oversight during Strategic IT Platform initiatives, and coordinates incident management and escalation processes in partnership with business, operations, and technical staff across control functions. Success in the position means maintaining risk profile validation, reshaping daily controls, and embedding a risk management mindset that supports regulatory compliance and transparency across Change Advisory Boards and post-incident reviews.

Key Deliverables

• Develop and establish an ITP-specific risk and control framework, leading the redesign and supporting the execution of the management control testing programme.
• Represent business risk in tribes and Change Advisory Boards.
• Provide ITP business risk governance and oversight during the planning and execution of Strategic IT Platform initiatives.
• Support ITP Change, Release, and Incident/Problem Management activities, executing incident management and escalation processes, including central coordination for post-incident information gathering.
• Undertake ad-hoc risk-related projects and business-as-usual activities, including risk profile validation, policy and procedure maintenance, and creation and validation of risk and board meeting materials.
• Monitor existing business activity for risk exposure and communicate recommendations on risk acceptability and mitigants to all relevant control functions.
• Strengthen controls over risk and comply with corporate initiatives, including the New Initiatives Process, Management Self-Identification of Audit Issues, and Operational Risk Management policies.
• Demonstrate and embed risk management mindset behaviours, fostering a culture of regulatory awareness and compliance.
• Support Compliance and the business in liaising with regulators on an ongoing basis.
• Mitigate risk by following established procedures, monitoring controls, identifying key errors, and demonstrating strong ethical behaviour.

Position Requirements

• Bachelor's degree preferred, with a master's degree or equivalent experience.
• Minimum of seven years of related experience.
• Extensive experience in a control function in a financial services organisation, with a primary focus on information technology highly preferred.
• Experience working in a global team and with colleagues in remote locations.
• Experience working in a regulated environment.
• Strong understanding of operational workflows, systems processing, and technology.
• Ability to process-map operational processes.

The Business Risk Manager produces measurement and monitoring tools for wholesale and counterparty credit risk exposure, working across quantitative analytics, technology, model validation, and business management teams to ensure comprehensive risk coverage across all derivatives and financing products. Serving as a subject matter expert on stress methodologies and risk model evolution, this role enables senior management to understand concentration risks, approve new products, and maintain a controlled credit and liquidity risk environment across client portfolios.

Strategic Responsibilities

• Develop and enhance tools for the measurement, monitoring, and management of wholesale and counterparty credit risk exposure.
• Liaise with business, independent risk, and technology partners to ensure comprehensive coverage of counterparty and liquidity risk measures across all derivatives and financing products.
• Work closely with quantitative analytics teams, technology, and model validation groups on the evolution of counterparty credit risk models to capture new products and risks.
• Work with business managers and in-business risk teams on new product approvals and real-time monitoring and controls.
• Monitor client portfolios to ensure risks are controlled, including credit risk, liquidity risk, and documentation, legal, and reputational risks.
• Perform periodic risk analysis and reporting on existing and new client portfolios.
• Communicate key findings to senior management.
• Prepare presentations and documents for internal and external use on topics including stress methodologies, risk issues, and concentration reports.
• Conduct periodic reviews of the control environment and vet new systems, processes, policies, and procedures related to market and credit risk.
• Develop deep market and credit risk knowledge and experience of cutting-edge risk models and risk management techniques.
• Influence the strategic direction of the bank from a risk management perspective.

Professional Experience

• Undergraduate or postgraduate degree in a quantitative or financial discipline.
• Experience managing market or credit risk, with knowledge of multiple asset classes a plus.
• Experience working on large-scale risk technology projects or model development.
• A background in trading, risk management, or structuring would be an advantage.
• Strong analytical skills with good attention to detail and an aptitude for quantitative modelling and data assimilation.
• Stress testing skills are essential, with instrument modelling skills desirable.
• Strong Excel skills, ideally incorporating VBA, with programming skills in Python, R, or other statistical languages a plus.
• Large-scale project management skills spanning risk and technology are desirable.
• Excellent interpersonal and communication skills.
• Ability to identify issues, build consensus, and drive projects through to resolution.
• Sound risk and business judgment.
• Ability to work independently as well as in a team environment.

Embedded within the Asset Management risk function, the Senior Business Risk Manager develops targeted risk and control reviews on evolving risks, drives governance and automation improvements, and shapes the Management Risk and Control Culture rating through proactive engagement with regional Business Risk Management teams globally. Working closely with first-line business partners, Compliance, and Internal Audit advisers, this role aligns cross-regional risk strategies, oversees remediation programme implementation, and delivers the trusted advisory relationships that keep Asset Management's control culture continuous and inquisitive.

Ownership Areas

• Initiate targeted risk and control reviews on newly identified or evolving risks.
• Proactively perform read-across analysis on issues identified in one business unit for relevance in others.
• Drive change with a focus on governance, innovation, and efficiency, including automation.
• Organise, monitor, and ensure the implementation of risk remediation programmes.
• Contribute toward enhancing the Management Risk and Control Culture rating for Asset Management by proactively shaping the control culture.
• Liaise and align with regional Asset Management Business Risk Management teams to drive effectiveness efficiently.
• Question the status quo and identify issues and improvements.

Knowledge Skills & Abilities

• Degree in Business, Finance, or Legal discipline preferred.
• Further relevant qualifications such as CFA, ACA, CPA, Six Sigma, or MBA are desirable.
• Seven or more years of experience in a risk discipline such as Internal Audit, Compliance, or Operational Risk, with knowledge of the Asset Management business.
• Experience as a trusted advisor to the business with a creative and inquisitive approach.
• Detailed understanding of key elements for effective controls and risk oversight.
• Ability to understand and build practical approaches for adherence and monitoring.
• Proven ability to proactively identify and define remediation with the first line, based on areas of improvement, best practices, and controls.
• Delivery-focused, with excellent organisational and project management skills and the ability to plan, strategize, and prioritize across multiple projects.
• Able to negotiate and work across different types of businesses, seniority levels, and second-line-of-defence functions.

Reporting to senior risk management, the Junior Business Risk Manager executes operational risk surveillance and manages AML/KYC/CDD documentation reviews for the private banking business, ensuring Front Office activities comply with internal policy and regulatory requirements in Singapore and Hong Kong. Partnering with the FCC, Client Onboarding team, and external consultants, this role identifies control gaps, escalates deficiencies, and delivers risk awareness training to strengthen the end-to-end compliance and governance environment.

Day-to-Day Responsibilities

• Perform regular monitoring and surveillance on operational risk controls to ensure Front Office conducts activities in line with internal policy.
• Manage documentation and reviews in respect of the AML/KYC/CDD process to ensure the relevance and completeness of KYC information.
• Handle relevant procedures related to client periodic reviews in a timely and efficient manner.
• Liaise with external consultants, the FCC, and the Client Onboarding team on CDD/KYC issues.
• Follow up on any identified deficiencies to minimise potential regulatory breaches and escalate to management as needed.
• Analyse and identify gaps in existing operational controls and processes, and channel findings back to respective owners to ensure continuous procedural and control enhancements.
• Provide counsel to the private banking business on risk issues and conduct training to enhance risk awareness.
• Maintain working partner relationships with internal and external stakeholders.

Minimum Qualifications

• Minimum of five to eight years of relevant working experience in a financial institution.
• Background in private banking risk management, controls, or internal audit is preferred.
• Outstanding knowledge and understanding of the regulatory landscape in Singapore and Hong Kong.
• Knowledge of the wealth management business, products, and front-to-back process would be an advantage.
• Good analytical skills and sound process review and risk assessment skills, with an understanding of risks and impacts in a banking environment.
• Winning personality and good team player with a can-do attitude.
• Able to build and maintain positive working relationships with all levels of management and personnel.
• Ability to manage a team and work independently with minimal direct supervision.
• Ability to communicate optimally and actively across a range of individuals and groups.
• Proficient in both written and oral English and Mandarin due to clientele requirements.

Sitting at the intersection of operational risk management and Investment Banking COO governance, the Business Risk Manager acts as the global point of contact for front-to-back control environment oversight, risk event investigation, and control improvement initiatives across the Investment Bank. Operating across product-aligned COOs, auditors, regulators, and international stakeholders, this role delivers transparent risk reporting, identifies and mitigates control deficiencies, and promotes global consistency in the application of the operational risk framework.

Role Responsibilities

• Act as a point of contact within the global Investment Banking Business Risk Management team, working in partnership with the business and logistics and control partners across a broad spectrum of Operational Risk Management objectives.
• Work on operational risk change initiatives, collaborating closely with stakeholders across the Investment Bank COO and other functions globally.
• Monitor and challenge global functions on their delivery of the front-to-back control environment, making recommendations on controls design and operating effectiveness.
• Identify and investigate operational risk events and track actions to resolution.
• Provide proactive and constructive challenge in all aspects of the role, encouraging best practice and striving for consistency on a global basis.
• Support Operational Risk initiatives across the Investment Bank and provide input for their ongoing development.
• Provide support to product-aligned COOs on control improvement and remediation initiatives.
• Provide transparent risk reporting to management, auditors, and regulators.
• Identify, evaluate, and mitigate risks, proactively formulating global solutions.
• Act as a subject matter expert on the operational risk framework for the Investment Bank and other key stakeholders.
• Contribute to the design and documentation of control processes and procedures, and identify, evaluate, and mitigate risks for deficient controls.

Requirements

• Prior experience within a logistics and control function is desirable.
• Understanding of operational risk frameworks and controls.
• Strong Microsoft Excel, PowerPoint, and Word skills.
• Knowledge of Alteryx would be an advantage.
• Good presentation skills, with the ability to negotiate and influence others.
• Strong work ethic, with a demonstrated ability to handle multiple priorities and deliver to deadline.
• Proven problem-solving and organisational skills, with a high level of attention to detail.

A key member of the first line of defense, the Business Risk Manager serves as the single point of contact for all risk-related issues, including KYC, AML/FT, and Sanctions and Embargoes within the market, executing and reshaping daily business controls and collaborating with Compliance, Legal, Tax, and Risk functions. Collaborating across front office teams, control bodies, and the Market Manager, this role produces KPIs, facilitates corrective action implementation, and builds a culture of first-level control awareness to protect the business from regulatory and compliance risk.

Job Functions

• Serve as the first line of defense (Level 1B) within the market.
• Implement and manage corrective actions to address weaknesses in the control setup.
• Execute internal controls in line with procedures and guidelines.
• Collaborate closely with the Front Office and control functions such as Compliance, Legal, Tax, and Risk.
• Serve as the single point of contact for all risk-related issues, including KYC, AML/FT, and Sanctions and Embargoes, within the market.
• Ensure a permanent and constructive exchange with key risk functions, including Compliance, Legal, Tax, and Risk.
• Participate in preparing responses to internal and external control bodies.
• Execute and reshape daily business controls.
• Help the business ensure the compliance of client files.
• Produce KPIs on risk-related matters for management and front office teams.
• Provide regular feedback to the Market Manager on all risk-related issues.
• Serve as a source of information for evolving needs in tools, processes, and business model to improve business efficiency.
• Raise awareness of the importance of the first level of control.

Technical Qualifications

• Ability to communicate effectively with different stakeholders.
• Ability to identify and facilitate solutions.
• Ability to develop and implement an action plan and deliver results.
• Ability to identify new risks without compromising business development and customer relations.
• Strong analytical skills, with a rigorous and meticulous approach.
• Ability to simplify complex matters and understandably communicate them.
• Ability to lead meetings and training sessions.

Effective risk governance across business lines depends on the Senior Business Risk Manager, who coordinates risk-related processes, formulates risk strategies, and drives mitigating actions to safeguard against unexpected losses and protect the organisation's reputation. Serving as the primary adviser to managers and decision-makers on operational and compliance risk matters, this role engages internal and external stakeholders to embed a risk and compliance culture and ensure knowledge is shared across business, project, and change management activities.

Leadership Responsibilities

• Coordinate and drive risk-related processes and the implementation of new regulations and mitigating actions.
• Advise and support managers and employees on business risk matters to increase risk awareness, safeguard against unexpected losses, and protect reputation.
• Drive, facilitate, and execute agreed mitigating actions to address identified risks.
• Formulate risk strategies.
• Help decision-makers understand the consequences of decisions.
• Interact with internal and external stakeholders to facilitate the management of business operational risk across business lines.
• Support the business in enhancing the risk and compliance culture.
• Participate in relevant business, project, change management, and risk management activities to ensure that knowledge is shared and risks are adequately managed.

Qualifications & Experience

• Knowledge of business operational and compliance risk tools.
• Superior analytical skills, with the ability to apply them effectively to risk.
• Able to create and follow through on strategies for implementing risk frameworks.
• Superior relating and networking skills, providing partnership while aligning and cooperating with internal stakeholders.
• Able to drive and manage projects effectively.
• Able to work independently, conduct analysis, draft proposals, and contribute to strong team performance.
• Ability to manage multiple tasks and maintain a structured, organised approach with well-developed cooperation skills.
• Proactive and execution-oriented.