BIOMEDICAL TECHNICIAN JOB DESCRIPTION

A malfunctioning ventilator cannot wait. Neither can an anesthesia machine flagged during a pre-surgical checklist. The Biomedical Technician is the person hospitals depend on to keep clinical equipment - from surgical tables to patient monitoring systems - safe, calibrated, and ready for use. Working within a clinical engineering department, this role owns the full cycle of equipment maintenance events: preventive inspections, emergency repairs, safety testing, and CMMS documentation required under federal healthcare regulations. The scope demands both hands-on technical depth and the judgment to set realistic expectations with department managers and nursing staff under time pressure.

As the Biomedical Technician, you are responsible for the maintenance, repair, and safety inspection of general and specialized medical equipment across a hospital or health system, ensuring clinical teams have reliable devices at the point of care. You will work within a structured clinical engineering team, coordinating with the Site Manager, nursing in-service programs, and external vendors to meet regulatory compliance standards and departmental performance targets.

Career Impact: Hands-on experience servicing ventilators, anesthesia machines, and imaging systems builds a technical credential set that commands credibility across hospital systems, managed service organizations, and government healthcare facilities.

Business Impact: When equipment is calibrated, documented, and returned to the floor within target turnaround windows, surgical teams and patient care units avoid delays that directly affect patient outcomes and accreditation standing.

Growth Opportunity: Time in this role develops competency in DICOM networking, electro-mechanical diagnostics, and regulatory compliance that supports advancement to Senior BMET, Clinical Engineer, or Field Service Engineer positions.

• Perform preventive maintenance and safety inspections on general and specialized medical equipment to meet manufacturer specifications and accreditation requirements.
• Diagnose and repair equipment malfunctions, including electro-mechanical and electronic faults, with minimal repeat service calls.
• Document all service and maintenance events accurately and on schedule in the clinical engineering CMMS database.
• Coordinate scheduled and emergency equipment repairs from initial call through return to clinical service.
• Communicate equipment status updates to nursing staff, department managers, and site leadership to support uninterrupted patient care.
• Conduct nursing in-service sessions on safe equipment operation to reduce operator-caused service calls.
• Maintain tools and test equipment in calibrated, field-ready condition at all times.
• Support internal and external audits by ensuring records, inventory, and compliance documentation are complete and accurate.

• Associate's degree in Biomedical Engineering, Electronics, or a related field, or equivalent work experience.
• 2 or more years of experience servicing medical equipment in a hospital or clinical engineering environment, with general patient care equipment preferred.
• Knowledge of electronic circuit boards, electro-mechanical devices, and the ability to interpret schematics and technical drawings.
• Understanding of federal healthcare regulations and accreditation standards governing medical equipment maintenance.
• Familiarity with DICOM fundamentals and basic hospital network environments.
• Ability to perform electrical safety testing and document results accurately in a CMMS platform.
• Physical ability to lift equipment up to 50 lbs independently and up to 100 lbs with assistance, and to work in varied positions across a clinical facility.

• Prior experience servicing ventilators, anesthesia machines, or surgical imaging equipment in an acute care setting.
• Completion of military biomedical training or equivalent structured technical certification program.
• Experience supporting compliance audits or regulatory inspections within a Joint Commission-accredited facility.
• Demonstrated ability to mentor entry-level technicians or coordinate multi-technician service assignments.

• Open repair work order average, targeting fewer than 5 days from call to equipment return.
• Percentage of worked hours documented in the CMMS, with a departmental benchmark of 85% or above.
• Callback rate per repair event, reflecting first-time fix accuracy on diagnosed faults.
• Scheduled preventive maintenance completion rate within the required inspection cycle window.
• Safety inspection pass rate on electrical safety testing across the assigned equipment inventory.
• Typical tools: Test and measurement equipment (commonly oscilloscope and digital multimeter); CMMS platforms (commonly web-based clinical engineering databases).

• Base Salary Range: $48,000 to $72,000 annually, depending on seniority and market.
• Bonus: Annual performance bonus of 3 to 6% where offered by employer.
• Equity: Not typical for this role in hospital environments.
• Health Benefits: Medical, dental, and vision coverage standard across most hospital employers.
• PTO: 15 to 20 days annually, plus recognized federal and state holidays.
• Common Perks: On-call differential pay, continuing education reimbursement, and uniform allowance.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Employment in this role is contingent on successful completion of a background check and, where required by the facility, drug screening and proof of immunization consistent with healthcare facility access policies. Reasonable accommodations are available to qualified individuals with disabilities throughout the application and employment process. All applicants must be authorized to work in the United States. Consideration for employment is extended to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.

The Biomedical Technician owns customer relationship management across a hospital service site, servicing and maintaining biomedical equipment through individual effort and coordinated site team support. Working alongside site service personnel and reporting to the Site Manager, this role delivers measurable customer satisfaction by diagnosing equipment faults, performing preventive maintenance, and resolving issues with minimal repeat callbacks.

Key Responsibilities

• Identify and resolve customer issues by involving appropriate site service personnel and providing timely communication.
• Demonstrate ownership in difficult circumstances and show urgency in delivering results based on priorities from the Site Manager, team, or customer.
• Act as a company representative by responding to customer inquiries and referring information to the appropriate person.
• Ensure customer satisfaction while meeting business objectives and setting realistic expectations.
• Diagnose and resolve equipment problems with minimal callback or repeat requests.
• Perform preventive maintenance, factory modifications, normal installations, and service.
• Adapt to varying customer and business needs by implementing best practices and changing focus quickly as demands shift.

Required Qualifications

• Associate's degree or equivalent training in electronics or Biomedical Engineering.
• Experience with mechanical devices, tools, and test equipment including oscilloscope and digital multimeter.
• At least 1 year servicing medical equipment, with general biomedical equipment preferred.
• Knowledge of electronic circuit boards, processors, and computer hardware including applications, programming, and systems functionality.
• Familiarity with DICOM and networking fundamentals.
• Basic PC competency including word processing, spreadsheets, and databases.
• Ability to lift parts weighing up to 100 lbs with assistance, carry up to 40 lbs of test equipment, and work in various physical positions.

Embedded within a clinical engineering team, the Biomedical Technician delivers general patient care equipment service and maintenance at an entry level, reporting directly to the assigned UnityPoint Clinical Engineer Site Manager or designated Supervisor. Working closely with clinical customers and on-call teams, this role supports safe and uninterrupted patient care by maintaining CMMS records, coordinating equipment repairs, and providing end-user education on medical device operation.

Core Functions

• Maintain regular and consistent attendance and perform electrical safety testing and quality assurance inspections for all general medical devices.
• Troubleshoot, decipher electronic schematics, and use service manual documentation to resolve equipment issues.
• Coordinate and perform both scheduled and emergency equipment repairs of general medical devices, ensuring return to the clinical environment.
• Record all assigned medical device service and maintenance events accurately and timely in the Clinical Engineering CMMS software database.
• Adhere to on-call rotations and communicate equipment status updates to clinical customers to support best patient care delivery.
• Provide education to clinical customers on the proper use and operation of medical equipment.
• Adhere to all regulatory, compliance, corporate, and safety policies and procedures.

Qualifications and Experience

• Entry-level (0-2 years) experience through an accredited biomedical or electronics technology program or military biomedical certification.
• Knowledge of federal healthcare laws and regulations.
• Excellent academic credentials demonstrating superior performance, leadership, and vision.
• Strong written and verbal communication skills.
• Ability to work as a team member while maintaining effective working relationships.
• Ability to understand and apply guidelines, policies, and procedures.

Reporting to the site leadership team, the Biomedical Technician responds to service calls within a hospital or healthcare system in Draper, UT, evaluating, diagnosing, and repairing biomedical equipment across scheduled and unscheduled maintenance events. Partnering with the Quality Organization and customer teams, this role upholds regulatory compliance and drives customer satisfaction through accurate documentation and consistent communication.

Primary Duties

• Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety inspections.
• Adhere to company policies, hospital protocols, and regulatory requirements, ensuring all work performed is documented.
• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up.
• Maintain proper care of tools and test equipment to ensure calibration and timely, accurate service delivery.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization.

Skills and Qualifications

• Associate's degree, Bachelor's degree, military education, or High School Diploma.
• 6+ years of medical equipment servicing experience.
• 4+ years of experience servicing medical equipment.
• Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
• Ability to interpret schematic diagrams.

Sitting at the intersection of field service and clinical technology, the Biomedical Technician troubleshoots, repairs, and updates medical diagnostic equipment across hospital and industry settings, including repairs, installations, and relocations. Operating across key accounts and internal corporate teams, this role advances customer satisfaction and product improvement by delivering professional technical expertise directly to end users and relaying field feedback to drive product development.

Duties

• Troubleshoot, repair, and update medical devices using technical knowledge of diagnostic systems to ensure customer satisfaction.
• Provide technical upgrades and field technical work including repairs, installations, and relocation of medical diagnostic equipment.
• Disassemble and reassemble complex medical devices as required.
• Follow up with key accounts and communicate support needs and progress to internal and external partners.
• Provide professional expertise to end users and relay customer feedback to corporate teams to improve new and existing products.

Experience and Qualifications

• Bachelor's degree or technical school diploma in Electronics, Mechanical Engineering, or Biomedical Engineering preferred.
• 2-5+ years of experience in the repair, maintenance, and installation of medical diagnostic equipment in a hospital setting.
• Hospital or industry experience as a Biomedical Technician or Field Service Engineer required.
• Intermediate computer skills including comfort with basic software programs.
• Ability to assemble and disassemble equipment, manage time effectively under deadlines, and travel up to 95%.
• Strong professional acumen and ability to work in a group setting.

A key member of the technical services team, the Biomedical Technician leads maintenance and repair of water systems, dialysis equipment, and mechanical and electrical systems to ensure patient and staff safety across FMCNA facilities. Collaborating across clinical, supply, and facility teams, this role supports uninterrupted dialysis care delivery by managing equipment upkeep, processing water samples, coordinating waste disposal, and reinforcing UltraCare customer service standards.

Accountabilities

• Maintain, test, and repair all water treatment equipment, dialysis equipment, medical equipment, and mechanical and electrical systems per manufacturer recommendations and FMCNA procedures.
• Document all maintenance, repairs, safety checks, and routine tasks accurately and promptly.
• Conduct housekeeping checks, ensure environmental integrity, and perform building maintenance as needed.
• Coordinate medical waste disposal and manage supply restocking, ordering, and inventory with cost reporting.
• Process water and dialysate samples, package for shipping, and participate in ongoing technical quality assurance activities.
• Ensure visibility to patients during treatment times, reinforce customer service standards, and provide instructive tours of water treatment equipment as requested.
• Assist at other facilities and transport equipment and supplies as needed.

Education and Experience

• High school diploma or GED required, with technician training or Associate's degree in electronics preferred.
• At least 6 months of experience working in a technical industry or hospital setting.
• Valid driver's license and ability to travel to other facilities and transport equipment.
• Organizational and leadership skills including problem-solving in a healthcare environment.
• Completion of required state, federal, and FMCNA technical training programs.

Reliable equipment uptime across a hospital customer base depends on the Biomedical Technician, who evaluates, diagnoses, and performs repair and planned maintenance on basic biomedical equipment under supervisor guidance. Based within a local service team and reporting to client leadership, this role shapes daily customer relationships through consistent communication, accurate documentation, and adherence to regulatory and facility-specific protocols.

Functions

• Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety inspections under supervision.
• Assist more experienced technicians on basic and more complex repairs and resolutions as needed.
• Follow client policies, hospital protocols, and complete all required documentation accurately and on schedule.
• Maintain daily communications with customers to ensure resolution, proper follow-up, and ongoing satisfaction.
• Maintain proper care of spares, tools, and test equipment, ensuring calibration and readiness.
• Enhance technical knowledge of current standards, codes, and procedures through formal instruction and available resources.
• Meet Health and Human Services, Environmental Health and Safety, and all applicable regulatory requirements.

Technical Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field, or equivalent military education, or High School Diploma.
• 2+ years of experience servicing electrical, electronics, IT, or mechanical equipment.
• Analytical and communication skills.
• Ability to explain technical issues to customers in an easy-to-understand manner.
• Compliance with background checks, drug tests, and customer access policies, including required immunizations.

As the Biomedical Technician, this role builds technical service capacity across a branch by performing repairs and preventive maintenance on a wide variety of biomedical equipment, including ventilators, while mentoring BMET I staff and managing day-to-day service area operations. The branch service team relies on this work to maintain equipment uptime, audit readiness, and inventory efficiency while sustaining strong customer and contractor relationships.

Job Functions

• Perform repairs and preventive maintenance on a wide variety of biomedical equipment and stay current with new products and technologies.
• Teach and mentor BMET I and PM personnel to improve technical ability and identify training needs for the branch.
• Act as liaison to customers, designated Biomedical Manager, local services, contractors, and field service technicians to resolve issues and technical problems.
• Schedule work assignments, monitor employee attendance and performance, and monitor inventory levels to optimize parts utilization.
• Support internal and external audits and inspections, and ensure accurate database entry and reports by self and staff.
• Maintain a clean, safe, and secure service area and conduct assignments from the Biomedical Manager.
• Provide input to the Biomedical Manager for annual employee performance reviews.

Background and Experience

• Associate's degree in an electronics field, preferably biomedical, or equivalent combination of education and experience.
• Excellent knowledge of diagnosis and repair of medical equipment including electronics, electricity, electro-mechanical, fluidics, pneumatics, and hydraulic systems.
• Understanding of labor laws and corporate policies.
• Proficiency with OneTrack, P21, and Microsoft Office, and ability to operate specialized test equipment.
• Strong interpersonal, customer service, and communication skills across all levels of personnel.
• Strong organizational, time management, and decision-making capabilities with attention to detail.
• Prior ventilator experience preferred.

Biomedical Technician delivers inspection, installation, preventive maintenance, and repair of medical equipment and devices within a VA medical center, including integration support for the Electronic Health Record Modernization program. The work directly supports the VHA's asset management integrity and clinical readiness by ensuring all equipment conforms to manufacturer specifications, regulatory standards, and biomedical engineering department authorization.

What You'll Do

• Inspect new medical equipment and perform quality assurance checks to confirm conformance with manufacturer specifications.
• Install and operationalize new medical equipment and devices per manufacturer's literature and biomedical engineering department authorization.
• Inventory and determine asset location and availability in accordance with medical equipment and asset management records.
• Perform preventive maintenance checks per manufacturer's literature and department standard operating procedures.
• Troubleshoot equipment malfunctions to determine source or cause of defect, and perform scheduled and unscheduled maintenance and repairs.
• Support medical device integration with the VA's Electronic Health Record Modernization program.

Position Requirements

• Associate's degree or higher in an applied science or equivalent military training.
• Minimum 5 years of hospital or healthcare experience for Level III positions.
• Ability to obtain a Public Trust clearance.
• Understanding of regulatory agency requirements, industry standards, and ISO standards.
• Ability to read, analyze, and interpret technical literature, schematics, and drawings.
• Experience in or with a VA medical center's biomedical engineering department and familiarity with VHA, VISN, and department operations preferred.

The Biomedical Technician produces maintenance and technical support outcomes for a complex portfolio of surgical and critical care equipment, including anesthesia machines, ventilators, surgical tables, and video integration systems across a hospital environment. Reporting to department leadership and coordinating with vendors, nursing teams, and clinical staff, this role advances patient safety and care quality by meeting strict repair turnaround targets and driving down operator errors through in-service education.

Day-to-Day Responsibilities

• Perform maintenance and technical support for assigned medical equipment including anesthesia machines, ventilators, surgical tables, surgical lights, lab equipment, and video integration systems.
• Meet departmental goals for open repair work order average under 5 days and document 85% of worked hours in the database.
• Coordinate outside support activities with vendors and clients to complete equipment support tasks and ensure all activities are documented.
• Coordinate nursing in-service sessions on equipment operational issues to reduce operator errors and improve patient care quality.
• Manage time effectively to meet department guidelines and not exceed overtime limits each month.
• Maintain a safe, clean workplace and demonstrate knowledge of environmental, employee, and patient safety requirements.
• Ensure safe care to patients, staff, and visitors while adhering to all policies, procedures, and standard budgetary specifications.

Minimum Qualifications

• Five years of experience repairing and maintaining biomedical equipment.
• Moderate knowledge of computer networking, programming, hardware, and software, including Microsoft Office Suite.
• Moderate knowledge of industry standards and regulations.
• Physical strength, proper coordination, and motor skills to perform assigned tasks.
• Fluency in English and knowledge of other languages.

The Biomedical Technician develops and implements equipment maintenance schedules across PSKC, Acute Mobile, and Home treatment locations, overseeing dialysis systems, facility infrastructure, and bacteriological studies under the direction of the Director of Technical Services. Overseeing equipment readiness and staff training across all work locations, this role supports continuous quality improvement in hemodialysis service delivery and ensures safe, effective equipment operation for patients and clinical personnel.

Scope of Work

• Maintain, identify, plan, and implement maintenance schedules for equipment across all PSKC work locations.
• Perform facility maintenance duties including light bulb replacement, water heater repair, and similar tasks as needed.
• Perform bacteriological studies at all PSKC treatment locations as designated by the Technical Director.
• Provide training to personnel on the safe and effective use of all equipment, including hazardous chemical training to Technical Department staff.
• Understand dialysis solutions with the ability to mix and test custom baths, and maintain accurate record-keeping for all functions.
• Participate in orientation and training of new employees, and contribute to continuous quality improvement of the PSKC service delivery process.
• Perform standby on-call duties at times designated by the Director of Technical Services.

Professional Experience

• High school diploma or equivalent required, with Associate's degree preferred.
• National certification or eligibility to obtain certification in hemodialysis or biomedical technology (CHT, CCHT, CCNT, or CBNT).
• Current CPR with BLS for Healthcare Providers.
• Valid Washington State driver's license and insurability on the PSKC automobile policy.
• One year of prior patient care experience in the hemodialysis field preferred.
• Prior experience with medical equipment maintenance and repair in the hemodialysis field preferred.