ANIMAL CONTROL OFFICER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: July 29, 2024 - The Animal Control Officer enforce regulations related to animal control, ensuring responsible pet ownership and compliance with licensing laws. They handle diverse tasks, including investigating complaints, presenting evidence in court, and maintaining accurate records of their activities. Operating both independently and collaboratively, they prioritize the safety and welfare of animals and communities while navigating various challenges.

Summary of Animal Control Officer Knowledge and Qualifications on Resume

1. BS in Animal Science with 2 years of experience

  • Managing aggressive dog training
  • Satisfactory criminal record and vulnerable sector check
  • Experience with interpreting and enforcing municipal bylaws, animal control, or other relevant legislation
  • Experience dealing with people in difficult situations
  • Experience with court procedures
  • Exceptional customer service and conflict resolution skills
  • Effective written and oral communication skills
  • Comfortable using Microsoft Office suite of products including Outlook, Word, and Excel
  • Observation and problem-solving skills

2. BS in Ecology with 6 years of experience

  • A broad knowledge of dog control, responsible pet ownership, animal licensing (e.g. pet shops), legislation governing animal control, and the enforcement and promotion of these requirements.
  • Ability to handle dogs of all sizes and temperaments safely and effectively.
  • Ability to communicate both verbally and in writing to a wide range of audiences.
  • Ability to present factual information in Court based upon the skill to observe record, analyze, and repeat information accurately.
  • Ability to investigate and resolve allegations of nuisance through to a satisfactory conclusion.
  • Ability and commitment to working as part of a team as well as the ability to work unsupervised both inside and outside of the office.
  • Ability to record data accurately either manually or using electronic means write clear concise reports and make recommendations.
  • Ability to receive receipts, and account for all cash, cheques, or other payments for any service provided.
  • Ability to work with ladders and to work outdoors during inclement weather.

3. BS in Environmental Science with 3 years of experience

  • Experience and sound knowledge of animal handling techniques and equipment when dealing with aggressive dogs and dogs that are stressed, sick/injured, or have anxiety.
  • Proven organizational skills and communication skills (both verbal and written)
  • Computer skills as well as the ability to function within a fast-paced environment.
  • ACO Level 1 and Bylaw Level 1
  • Animal Welfare Certificates and clear Criminal Record
  • Conflict resolution training or skills.
  • May be required to work after regular hours and be on call.
  • Intermediate or Advanced Computer skills