ALARM TECHNICIAN SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: July 27, 2024 - The Alarm Technician install, maintain, and repair alarm systems, requiring adherence to safety protocols and basic computer skills. A valid driver's license, clean driving record, and ability to pass background checks are prerequisites, along with physical capability for tool operation and ladder climbing. Proficiency in system installation and service, along with communication skills for teamwork, is essential, including the ability to mount small cellular antennas onto buildings.

Summary of Alarm Technician Knowledge and Qualifications on Resume

1. BS in Electrical Engineering Technology with 5 years of Experience

  • Must have reliable transportation and drive up to 30 miles a day
  • Must have own tools or be willing to get them within 5 weeks (screwdriver, pliers, drill, foldable ladder)
  • Be installing home security devices and wireless internet systems
  • Be reliable, have reliable transportation and have good customer service skills
  • State Fire Alarm License 
  • Experienced with Honeywell and Silent Knight Equipment required.
  • IT Networking Skills 
  • Experience in installing and programming Honeywell alarm panels and associated peripheral alarm products
  • Background, in a broad sense, with low voltage equipment installations and familiarity with principles of basic circuit theory and troubleshooting
  • Competency in using alarm related computer applications
  • Commitment to personal growth in advancing technical abilities and communication

2. BS in Electronics Engineering Technology with 3 years of Experience

  • Ability to understand and follow instructions and safety procedures.
  • Basic computer skills.
  • Must have a valid driver's license and good DMV record.
  • Must be able to pass a pre-employment physical, drug screen, and investigative criminal background check.
  • Must be physically able to operate hand and power tools, climb ladders, etc.
  • Must have or be able to obtain Alarm Company Employee (ACE) license.
  • Experience of Burglar, Fire, CCTV, and/or Access Control installation/service experience.
  • Has valid ACE license.
  • Mounting Small Cellular Antennae to outside of building
  • Have a valid driver’s license with a clean driving record
  • Have the ability to pass a thorough background check
  • Have excellent verbal/written communication

3. BS in Computer Engineering Technology with 3 years of Experience

  • A thorough understanding of life-safety systems and associated cause and effect analysis.
  • IT literate with a good understanding of industry – relevant software systems and processes
  • Excellent verbal communication skills
  • Demonstrable knowledge and skills of leading customer service excellence, including sound customer liaison skills, on a similar scope and scale
  • Evidence of readily accepting individual accountability and effective use of initiative in leadership as a norm
  • Ability to manage and prioritise own workload in meeting requirements/deadlines on a similar scope and scale
  • Ability to work on construction sites, confined spaces and at height using a range of manual and powered equipment
  • Experience in Fire Alarm service and inspections
  • Must have or be able and willing to attain an Ohio Fire Alarm state license
  • Must be willing to be on call with a rotating schedule. 
  • Active Driver License, in good standing required
  • Must meet safe driving policy criteria to be an active company vehicle driver
  • Must be able to pass drug and background screenings

4. BS in Information Technology with 4 years of Experience

  • Experience in fire alarms, life safety, security installation, maintenance, and other related fields
  • Strong work ethic and integrity
  • Ability to handle physical workload
  • Strong troubleshooting and critical thinking skills
  • Strong attention to detail
  • Ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted
  • Advanced knowledge of fire alarm systems as well as knowledge of codes.
  • Advanced verbal, written and interpersonal communication skills
  • Excellent organizational skills and the ability to handle multiple projects simultaneously
  • Proficient computer skills including MS Office applications (Outlook, Word, Excel)

5. BS in Security Systems and Technologies with 2 years of Experience

  • Initiative - engages in proactive behavior and looks for opportunities.
  • Adaptability - responds effectively to changes in situation or information.
  • Commitment - engages with colleagues and customers to ensure successful testing operations and complete customer satisfaction.
  • Proficiency with smartphone and laptop or tablet.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Ability to become proficient with Building Reports, for documentation of testing and inspections.
  • Good communication skills, verbal and written.
  • Ability to read and understand blueprints and design drawings.

6. BS in Telecommunications Engineering with 4 years of Experience

  • Remains up-to-date with industry licensing and testing requirements.
  • Ability to read and understand basic blueprints.
  • Inspect installation sites and study work orders, building plans, and installation manuals in order to determine material requirements and installation procedures.
  • Install, maintain, or repair security systems, alarm devices, and related equipment following blueprints of electrical layouts and building plans.
  • Has general knowledge of basic construction of buildings and homes.
  • Knowledge of wide range of alarm panels.
  • Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.
  • Analytic ability to diagnose basic problems and ability to work with minimum supervision
  • Track VRT

7. BS in Mechatronics Engineering with 6 years of Experience

  • Provide positive, professional customer interaction and training
  • Have technical knowledge
  • Have clear communication proficiency with customers, team members and management
  • Have flexibility with projects and scheduling needs
  • Be willing to travel including overnights, work overtime as required, and schedule on-call after hours
  • Provide clean professional presentation and appearance
  • Have clean driving record, valid driver’s license and able to pass background/drug screening
  • Have a Safety-First mentality
  • Experience in the alarm industry or affiliated fields.
  • Have some experience with construction basics
  • Have the ability to work overtime 
  • Understand network and IP functions